What do you like best?
They have a solid suite of web hosting tools in their control panel - they are easily accessible to help migrate domains or add new domains. They are quite responsive, from my experience, and have been a great hosting provider over several years.
What do you dislike?
There are occasional down times, although I have not quantified it precisely. Occasional slowness in bandwidth. Price can be a little high compared to alternatives. Other than that, no complaints.
Recommendations to others considering the product
I would definitely give it a try one year at their advertised price of $3.95/month for their pro plan (less than $48 does not seem that much of a cost commitment). You can migrate off or move to another plan should that be desired after the year is finished.