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Ipswitch WhatsUp Gold

3.7
(11 reviews)

Ipswitch WhatsUp Gold is unified infrastructure and application monitoring software that gives modern IT teams the ability to monitor their increasingly complex IT environment with a single product.

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Ipswitch WhatsUp Gold Reviews

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Ipswitch review by Alberto H.
Alberto H.
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"WhatsUp Gold for monitoring our critical appliances"

What do you like best?

En mi compa├▒├şa llevamos utilizando WhatsUp Gold desde el a├▒o 2009, estamos pr├│ximos a cumplir 10 a├▒os con este software de IPSWITCH y cada a├▒o es el primero de nuestra lista de renovaciones de licencia.

Se trata de un sistema de monitoreo, robusto, confiable, muy fácil de instalar, configurar y utilizar. Esta percepción es válida para todos sus usuarios, desde sus administradores hasta los agentes de monitoreo. Confiamos en esta herramienta para conocer el estado de salud de nuestras redes y dispositivos más importantes para nuestro negocio.

What do you dislike?

Como lo hab├şa mencionado antes, al llevar casi 10 a├▒os de confiar en esta herramienta es muy dif├şcil mencionar algo que no nos guste. IPSWITCH va mejorando en cada actualizaci├│n su sistema WhatsUp Gold y va incluyendo la opini├│n de sus usuarios que recolecta a trav├ęs de encuestas y entrevistas.

Algo que me gustar├şa ver muy pronto, es que sea posible instalar su software en servidores Linux.

Recommendations to others considering the product

Nuestra experiencia como usuarios de WhatsUp Gold, por casi 10 años, nos permite recomendar este producto a nuestros colegas que tengan la necesidad de monitorear sus dispositivos y tráfico de red.

What business problems are you solving with the product? What benefits have you realized?

Confiamos en WhatsUp Gold de Ipswitch para el monitoreo 24x7 de nuestra red y dispositivos cr├şticos para nuestro negocio en Telecomunicaciones. Es la principal herramienta en la que apoya su trabajo nuestro personal del NOC (Network Operation Center), tenemos agentes las 24 horas del d├şa, que dan aviso oportuno a los administradores e ingenieros cuando el sistema les avisa que algo no se encuentra bien en la red o en alg├║n dispositivo espec├şfico. Esto es la diferencia entre una pronta soluci├│n o una multa del ente regulador en nuestro pa├şs.

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Ipswitch review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Robust system monitoring in one place"

What do you like best?

Most of the settings can be managed in one central window. This lets you add sensors and adjust settings without bouncing around a complicated GUI. If you need to see status at a glance, you can browse the tree view. This is one of those products that gives good value whether you need it for very simple monitoring, or in order to leverage its advanced features.

What do you dislike?

The web interface is a little slow, and does not have the ease of use that the console does. Reports and dashboards are better represented on the web console, however. A wishlist item for us would be for the addition of an intelligent engine, that could spot conditions outside the norm and alert to potential problems.

Recommendations to others considering the product

If you need a product that keeps tabs on the health of your network devices, and is also capable of generating executive summaries of performance, change, and uptime, this will fit the bill nicely. You can keep it simple checking for drive space and reachability, or dig in with MIB files and advanced settings to get vendor-specific information. Other counters can be viewed through SNMP or WMI.

What business problems are you solving with the product? What benefits have you realized?

We are able to set up monitoring for almost all of our systems for everything from a simple ping heartbeat to a full-on health profile of hardware and software. Occasionally, we are asked for statistics on metrics like uptime, which we can easily generate from the report viewer.

What Network Monitoring solution do you use?

Thanks for letting us know!
Ipswitch review by Rodolfo N.
Rodolfo N.
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Verified Current User
Review Source

"Great product but latest version is not ready for prime time."

What do you like best?

What'sUp Gold is an excellent product, feature rich at a very competitive price. I doubt you can find a similar solution for small/medium size environments. I have used the product for almost 14 years and counting.

What do you dislike?

The latest version of What'sUp Gold (2017) brought a new web-baed GUI that is not usable, The web-based application is extremely slow and buggy. It is making consider looking for other products

Recommendations to others considering the product

Wait until the new web-based GUI becomes responsive.

What business problems are you solving with the product? What benefits have you realized?

The main problem is device monitoring and it has helped me keep devices up and running.

Ipswitch review by Administrator in Government Administration
Administrator in Government Administration
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Verified Current User
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"Network/Application Monitoring"

What do you like best?

Ability to create maps for end users. Simplifies their monitoring

What do you dislike?

Somewhat Complex to create and maintain on dynamic large networks.

Recommendations to others considering the product

The initial setup is complicated with the version we are on. It is supposedly improved in the latest version.

Monitoring is fairly complete, but may require shell script or powershell programming to access deeper levels of monitoring. It's a fairly complete product, but requires a substantial effort to implement correctly and will require substantial amounts of time to maintain in a dynamic IT system.

What business problems are you solving with the product? What benefits have you realized?

Server, network and application monitoring

Ipswitch review by Gary B.
Gary B.
Validated Reviewer
Verified Current User
Review Source

"From the Get-Go, was a non-starter"

What do you like best?

Absolutely nothing, this was a product I inherited from my predecessor and was not one I would've chosen to move forward with,

What do you dislike?

Everything. The interface is counter intuitive, it constantly crashes and was not suited to a VMWare environment despite assurances from our account rep that it was.

Recommendations to others considering the product

I would recommend to look at anything else - we have replaced this with a combination of powershell scripts to an in house solution

What business problems are you solving with the product? What benefits have you realized?

We were attempting to use it for our SOC2 and HIPAA compliance, since then we have realized other means of achieving.

Ipswitch review by Christopher G.
Christopher G.
Validated Reviewer
Verified Current User
Review Source

"Network Monitoring"

What do you like best?

This program allows us to customize the alerts we want to get out of our devices.

What do you dislike?

At this point i can not think of anything.

What business problems are you solving with the product? What benefits have you realized?

Network monitoring, we get alerted before a customer impacting problems surfaces.

Ipswitch review by Administrator in Oil & Energy
Administrator in Oil & Energy
Validated Reviewer
Review Source

"Tons of features, no shenanigans"

What do you like best?

The software is decent and reasonably priced. It's highly extensible thanks to the myriad of plug-ins it supports. It does its job well and once it's set up to your specifications it performs well. Give's me great historical insight into my server and network environment.

I really like the customizeable dashboard so I can get the right mix of information that's pertinent to my data center.

What do you dislike?

It has so many features it's easy to be overwhelmed if you're trying to figure it out on your own. IPswitch offers training, but in my opinion its very overpriced.

Recommendations to others considering the product

The extensibility and flexibility of WUG should put it on your shortlist of network monitoring products.

What business problems are you solving with the product? What benefits have you realized?

WhatsUpGold gives us great visibility into the health and status of our servers and network pipes. It's become an integral tool into our day to day operations.

Ipswitch review by Fabricio B.
Fabricio B.
Validated Reviewer
Review Source

"Outstanding inventory"

What do you like best?

WhatsUp Gold provides a very comprehensive inventory of assets.

What do you dislike?

I don't recall of dislikes when I used this application.

Recommendations to others considering the product

Keep in mind you can accomplish all of your inventory needs by using WhatsUp Gold.

What business problems are you solving with the product? What benefits have you realized?

To build up a complete IT asset inventory, for financing purposes included.

Ipswitch review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Verified Current User
Review Source

"Whats up Gold review"

What do you like best?

Ability to create custom monitors and alerts based on various polling methods.

What do you dislike?

I really dislike the new 2017 interface. I reverted back to the 2016 version.

Recommendations to others considering the product

Use the 2016 Version instead of the 2017. I greatly dislike the new interface.

What business problems are you solving with the product? What benefits have you realized?

We use the tool to identify issues quickly and monitor repeated issues to help develop a more complete root cause.

Ipswitch review by Administrator in Utilities
Administrator in Utilities
Validated Reviewer
Verified Current User
Review Source

"WhatsUp Gold"

What do you like best?

The software is easy to configure. Once configured, it doesn't require much attention besides when adding new devices.

What do you dislike?

Unless I have not figured out how to configure, the ability to notify when a device is having hardware issues.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Network status, network reliability

Ipswitch review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Whatsup works"

What do you like best?

Ease of use and configurability. Alert notifications and type of notifications

What do you dislike?

Some areas of Software are a little complex and you need to understand what they actually do

Recommendations to others considering the product

None

What business problems are you solving with the product? What benefits have you realized?

Down notifications leading to faster response time

Kate from G2 Crowd

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