IssueTrak help desk software delivers high speed performance to resolve tickets fast by offering multiple communication options, autofill for repeat issues, auto-escalation and more. Features include mobile knowledge-base for self-service, and delivers system-wide customization. Drop-down menu for filtering dashboards by class to provide quick access to performance and SLA measurement. Available in Cloud or premise installations. JumpStart™ program for super-fast onboarding, Professional Services and award-winning support.
* We monitor all IssueTrak reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.