IssueTrak help desk software delivers high speed performance to resolve tickets fast by offering multiple communication options, autofill for repeat issues, auto-escalation and more. Features include mobile knowledge-base for self-service, and delivers system-wide customization. Drop-down menu for filtering dashboards by class to provide quick access to performance and SLA measurement. Available in Cloud or premise installations. JumpStart™ program for super-fast onboarding, Professional Services and award-winning support.
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