IT Alerting

(11)
3.9 out of 5 stars

IT Alerting is an all inclusive enterprise-grade it alerting solution.

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IT Alerting Reviews

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Showing 11 IT Alerting reviews
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IT Alerting review by User in Environmental Services
User in Environmental Services
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Verified Current User
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"Always Responsive, Always Available"

What do you like best?

What I love the most about EverBridge is the simplicity of the always connected IT engineer. Near or far, when something needs to be attended to - there is reporting, accountability and precision alerting. We can reach an engineer anytime of the night or day.

What do you dislike?

While this issue is an iOS problem - I wish it would ignore you audio settings and do it's own volume. Aside from that, it's great.

Recommendations to others considering the product

Use this if you require precision grade alerting. With this system it envelopes precision guided alerting.

What business problems are you solving with the product? What benefits have you realized?

We are solving the away from the desk nonavailability issues surrounding many technicians. Having your phone all the time brings these alerts right into the palm of your hand. We can always find someone to take on a service request.

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IT Alerting review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
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"Review of my experience with using IT Alert "

What do you like best?

I like that it does exactly what the name says, it helps us alert appropriate IT personnel when an issue comes up on any of out IT infrastructures which makes resolution of issue faster and reduces down time. also like the sms features which makes reaching offline staffs possible.

What do you dislike?

there's currently nothing to like about the software. it does its job perfectly.

Recommendations to others considering the product

because it works in real time, i think it is the best software to help IT departments stay on-top of their game.

What business problems are you solving with the product? What benefits have you realized?

it helps to easily communicate down times to fellow non IT staffs and customers to reduce work load on support because of complains.

What IT Alerting solution do you use?

Thanks for letting us know!
IT Alerting review by <span>Eric R.</span>
Eric R.
Validated Reviewer
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"IT calls to managers in a pinch"

What do you like best?

It has automated the process to call it during outages or major issues.

What do you dislike?

Nothing really. Everything has worked well in all testing scenarios.

Recommendations to others considering the product

Give a test, you won’t be sorry.

What business problems are you solving with the product? What benefits have you realized?

We use it to notify management staff of Major IT issues. The major benefit we hope to see is the resolution of an outage will be reduced to 3-5 hours instead of 10-15.

IT Alerting review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"G2Crowd"

What do you like best?

Most of the alerts are relavant to your professional area of interest. Not yet completely explor d but need to check how it is going to work.

What do you dislike?

Requires lot of information from the profile which makes to feel unsecure of sharing data afraid of how it will be used.

What business problems are you solving with the product? What benefits have you realized?

Not yet solved with any for now have to see how it will work

IT Alerting review by <span>Garrett L.</span>
Garrett L.
Validated Reviewer
Review Source

"Alerting System."

What do you like best?

It’s a good system to use. Easy to setup and apply.

What do you dislike?

There isn’t really anything I dislike about the system.

Recommendations to others considering the product

Good software.

What business problems are you solving with the product? What benefits have you realized?

Helping customers.

IT Alerting review by User
User
Validated Reviewer
Review Source

"easy and power tool for monitoring "

What do you like best?

easy and power tool for monitoring system, compatible with IoT solutions and more

What do you dislike?

the product is very expensive, and dont have a public demo for testing the services and soluctions.

Recommendations to others considering the product

if you like a tool for monitoring and ticket control this is a better solution for your need.

What business problems are you solving with the product? What benefits have you realized?

my supports tickets are smallers, with IT Alerting my team are happy.

Kate from G2 Crowd

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