What do you like best?
Ivanti is a company that just gets how to interact with it's customers, as well as continue to innovate, and push the bar. In a field where most companies simply do a small subnet and rely on SCCM to do the heavy lifting, Ivanti comes out swinging with great tech, smart acquisitions and always remembering where they came from.
The community is healthy, the support staff super knowledgeable, and the conference is a must for anyone doing anything within the Ivanti suite.
What do you dislike?
One of Ivanti's greatest strengths, is also one of it's biggest downsides. Through growth and acquisitions, the portfolio has increased, but the integration can be lacking at times, or down right not existent. To really get the full benefits of what all Ivanti can do, you truly do need to be in both the service desk side, and the endpoint management side.
While all the products are great on their own, your experience can range widely depending on what services and products within the suite you have purchased.
What business problems are you solving with the product? What benefits have you realized?
We currently solved a variety of problems such as Remote user management, Windows 10 upgrades, Office 365 management, and patch management.