What do you like best?
The most helpful feature to iWave PRO is the consolidation of multiple sources under one location. Getting a capacity (wealth) rating from the information you find is incredibly valuable. With 360 Search, I can take a first name and address and in most cases find career, home value and philanthropic inclinations all at once. When I am searching out new territories for gift officers, I want to know that the prospects I submit present have the capacity we need to make the a viable. I get that confidence when I search in iWave PRO.
What do you dislike?
I struggled most with the learning curve to ensure that I was gathering the correct and complete information on a prospect. The training sessions helped give some creative search ideas. Ultimately, iWave PRO can be a blunt instrument as it does not give any confidence ratings to the results, It simply returns them en masse.
Recommendations to others considering the product
iWave is a comprehensive tool that is easy to navigate and provides an abundance of information for you to consume. Take the time to use the demo credits and discover the potential sitting in your database.
What business problems are you solving with the product? What benefits have you realized?
I am a one person researching unit. I support five fundraisers with my efforts. Time savings is an obvious benefit to my organization. We have also increased our ask amounts in proposals because we have a more complete picture of our donors and their willingness and ability to give. Nothing can replace an in person visit, but the information I can gather helps secure that first visit more consistently and confidently.