What do you like best?
SonisWeb provides a strong, on-line student records database. It has many features that allow us to maintain contact with potential students and monitor their application process. The developers are very responsive to the changing needs of the users and consistently add/modify features to address those needs.
What do you dislike?
There are so many features to this product but I have not seen good documentation about how the designers anticipated the software would be used. Sometimes we develop a process only to discover that to get the full benefit of the software we should have done certain steps in a different order. As a small technical college we have similar needs to larger two or four year colleges but also have some very unique needs. At the time we made the switch to SonisWeb we found many features of the product that did not work well for us. As more schools similar to ours have become clients, SonisWeb has become much better at meeting those unique needs.
Recommendations to others considering the product
Look carefully at the features and analyze how you will utilize SONISWEB to fit your processes. Take the time to figure out what, if any, customizations might be necessary and budget the money to have those done as part of the implementation process.
What business problems are you solving with the product? What benefits have you realized?
Maintaining contact with prospective students. Student records management. Reporting.