Jiminny

4.9
(26)

SaaS Platform for Sales & Customer Success

Work for Jiminny?

Learning about Jiminny?

We can help you find the solution that fits you best.

Jiminny Reviews

Ask Jiminny a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 26 Jiminny reviews
LinkedIn Connections
Jiminny review by Kathryn J.
Kathryn J.
Validated Reviewer
Verified Current User
Review Source

"Game changing tool that helps with efficiency and performance! "

What do you like best?

My favorite feature is the ability to call and text using the Jiminny extension in Salesforce. All of my communication is instantly recorded, which saves so much time on my end. I can also quickly catch up on my previous communication with a lead by reviewing the logged texts or by listening to the call recording. It's so beneficial as a sales rep because I'm not only saving time, but am also able to constantly work on enhancing my pitch or closing techniques by reviewing my calls after the fact.

What do you dislike?

Dislike? Nothing. This tool is amazing and the support is next level. Anything I have ever had an issue with or disliked has been addressed and fixed immediately.

Recommendations to others considering the product

100% Recommend

What business problems are you solving with the product? What benefits have you realized?

The Jiminny dialer has helped with efficiency and time-management, by auto-logging calls, texts, conversations etc.

The coaching tool is incredibly beneficial as a sales rep because you can listen to your calls on-demand, to get quick recap on a previous conversation, to share with a manager for advice/help, to recall any quotes or estimates you shared with the prospect, to self-improve on pitches, techniques, objection-handling.

The coaching tool is also helpful because you can listen to the SDR call prior to your own call. This allows you to get a feel for the prospect's motives, concerns, and personality, before jumping on a call with them.

I love that you have the ability to review fellow teammate's calls on-demand. This has been really helpful when on-boarding new sales reps, because they can listen to live calls with real world objections, as opposed to just role-playing.

Sign in to G2 Crowd to see what your connections have to say about Jiminny
Jiminny review by Andy H.
Andy H.
Validated Reviewer
Verified Current User
Review Source

"Powerful, innovative and transformational SaaS for our Sales and Customer Success teams"

What do you like best?

We love the way Jiminny helps us to consolidate our technology and save time us all time by integrating in a seamless way with Salesforce. Jiminny has been instrumental in achieving our mission to become a more data-driven organisation across both the Sales and Customer Success teams. Dropping calls and webinar demo/training sessions effortlessly into the correct categories in Salesforce has allowed us to sell to prospects and support our customers more effectively. Being able to review, replay, tag and comment on all activity in On-Demand provides us with a powerful hub to help with improving existing team members and on-boarding new starters as they have the opportunity to learn from top performers and develop their skills so much faster.

What do you dislike?

A few issues with video quality on the screenshares when the bandwidth was low at the start but Jiminny have put a huge amount of effort into enhancing this and the results have been hugely improved.

Recommendations to others considering the product

The Jiminny team have put the 'Service' in SaaS. The support has been incredible. They are there to support us around the clock, and really listen to our feedback when developing the product.

What business problems are you solving with the product? What benefits have you realized?

The good data problem - It's hard to run a successful, growing business without having good data to drive decision making. We wanted to ensure that we accurately and seamlessly track activity in Salesforce so that any member of any team can instantly see the status and progress being made against any account or prospect. Jiminny have helped make this possible.

Sales enablement - Increased quality of coaching and collaboration across the business

Productivity and accountability - Quite simply, using Jiminny, the team are more productive and more accountable for the work they do

What Sales Coaching solution do you use?

Thanks for letting us know!
Jiminny review by Timothy G.
Timothy G.
Validated Reviewer
Verified Current User
Review Source

"Has quickly become extremely important to our sales process!"

What do you like best?

The ease of use and the reduction of steps required to perform and record tasks in SFDC has been a very welcome change.

Allowing the team to be able to coach each other is also pretty amazing, especially since all of our sales reps work remotely.

What do you dislike?

There are a few things that would make it better, but the team at Jiminney ar already working on many of the suggestions our team has had, and have put into cue some of the features we have suggested. You just don't get this type of responsiveness from any other vendor.

Recommendations to others considering the product

These folks are terrific at support and implementation.

What business problems are you solving with the product? What benefits have you realized?

Call tracking, SFDC data entry and task logging, Web Conferencing. The ability to remotely coach in real time and asynchronously helps us to learn from each other, which is cool because as I said before, we all work remotely.

Jiminny review by Deanna P.
Deanna P.
Validated Reviewer
Verified Current User
Review Source

"Love the Team and the Coaching Ability!"

What do you like best?

The personal dedication from the founding team. Tom and James are always extremely quick to respond and iterate on improvements in an extremely timely manner. The coaching ability within the product is great for providing quick realtime feedback to our sales team. We are testing the Jiminny's dialer so our prospecting calls can be recorded and coached which is fantastic for talk tracks.

What do you dislike?

A few tiny minor work flow issues but nothing major (ie, download of extension with some browsers for screen shares which create some tech barriers on our prospect's end, disorganized back end of coaching files) but I know those are in the works to be improved!

Recommendations to others considering the product

Do it!

What business problems are you solving with the product? What benefits have you realized?

Coaching our new sales team on prospecting talk tracks and demos. Coaching is extremely easy, and the dialer is a huge bonus!

Jiminny review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"A game-changing add to our sales stack"

What do you like best?

That it actually works as intended. We've used like Zoom, GoToMeeting, UberConference, Google Hangouts, Dial Pad, old-school calling, etc, and we found ourselves praying these vendors' services would work from call to call. We've tested nearly ever tool on the market before finding Jiminny, and this is the first conference tool that for us, consistently does what it sets out to do.

What do you dislike?

The team at Jiminny is hyper receptive to feedback. Every issue or feature request I've encountered so far has been resolved within weeks so far. I'm not actually entirely convinced the team ever sleeps, as our experience with overseas companies is that they take more than a few hours to get back when you email during US hours. One can tell interfacing with Jiminny that they genuinely care about customer success and enabling their partners to grow with their software.

What business problems are you solving with the product? What benefits have you realized?

I've long wanted for a way to hold conference calls on a channel that would permit me to highlight the team's best calls to new adds to the company. We now have a way to synch our call activity to SFDC and make everything visible to the whole team, which is critical for everyone but *especially* pertinent for our remote hires.

Jiminny review by Tom G.
Tom G.
Validated Reviewer
Verified Current User
Review Source

"Great coaching platform for sales & success teams serious about improving performance!"

What do you like best?

Reps can request coaching via Slack with a click of a button. Managers can 'ghost' into calls and provide feedback or score the rep's performance against our Playbook criteria. Simple to coach retrospectively with easy-to-access library of best practice calls which has accelerated the onboarding of our new reps. Great time saving benefits for reps by streamlining workflow of logging and creating new tasks in Salesforce. Great UI and awesome customer support.

What do you dislike?

Would be great to have screen recording for the web conference but I gather this is coming soon...

Recommendations to others considering the product

Go for it if you're serious about improving the productivity of your team.

What business problems are you solving with the product? What benefits have you realized?

Rep productivity. Sales enablement. Increased quality and quantity of coaching by sales managers. Increased self and peer coaching.

Jiminny review by George D.
George D.
Validated Reviewer
Verified Current User
Review Source

"Great support, training and you've saved me and the team hours of admin!"

What do you like best?

The web extensions have enabled effortless coaching, speeding up of our onboarding as well as cross-team mentoring. I especially like the the ability to search for key challenges in historic calls to support specific training sessions. This has completely changed the way we coach.

What do you dislike?

Dislike? Nothing. It's taken our entire team to the next level.

What business problems are you solving with the product? What benefits have you realized?

Until now, there has never been an end-to-end solution that can fully integrate with our Salesforce needs. By bringing calls, coaching, mentoring and administration together, we have tightened our processes and increased our effectiveness in all stages of the sales cycle.

Jiminny review by Scott S.
Scott S.
Validated Reviewer
Verified Current User
Review Source

"Game Changer for Sales Coaching"

What do you like best?

There are so many things to love about Jiminny - it's a combination of having a conference and dialing platform, SalesForce workflow efficiency, coaching, collaboration, and much more. It's also opened the door for peer coaching, which has improved everyones performance.

What do you dislike?

There's not much to dislike. Jiminny is very open to feedback and quickly addresses functionality requests.

What business problems are you solving with the product? What benefits have you realized?

It's solving the much needed problem of not having enough time to coach every member of the team. We can now focus our attention on the key moments of each call to improve rep performance.

Jiminny review by User
User
Validated Reviewer
Review Source

"Disruptive and Revolutionary SAAS Tool created by Sales individuals for Sales Individuals"

What do you like best?

I enjoy that the platform allows for a number of functions to operate as one. Integration with Salesforce and Outlook are extremely valuable and will help any individual in sales from tedious admin tasks to taking notes while simultaneously conversing in calls! This platform seems like a great tool for communication as well as recorded calls and data tracking charts. Absolutely love the response rate by the Jiminny team and their "chat function" as well as their directory of articles that help people navigate the platform by offering tips, tricks, and helpful information.

What do you dislike?

Nothing in particular as of now. The User design and experience is fantastic.

Recommendations to others considering the product

If you want your sales individuals to enhance their sales activities, rather than wasting time on tedious activities; Jiminny is your platform!

What business problems are you solving with the product? What benefits have you realized?

Jiminny allows for tracking and inputting tedious data entry into Salesforce, as well as saves a ton of time for more sales oriented activities.

Jiminny review by Lewis S.
Lewis S.
Validated Reviewer
Review Source

"Great Tool for Advancing Your Sales Career "

What do you like best?

Having the ability to listen to my colleague's calls have helped me improve my quality when on sales calls. Tom and his team have been unreal in terms of support. Any time there is the slightest issue, he's on it right away.

What do you dislike?

With any products, you are going to have growing pains. They seem to be working through most of those and at the end of the day, all you can ask is that they're always committed to making it better.

What business problems are you solving with the product? What benefits have you realized?

Being able to listen to SDR calls prior to my consultation has allowed me to have a better grasp on previous conversations. Additionally, I can listen to top performers on my sales team and really see how they position the conversation to prospects.

Jiminny review by James G.
James G.
Validated Reviewer
Review Source

"Forward thinking and amazing customer service"

What do you like best?

I can ask questions, give feedback and receive a reply almost simultaneously. Tom and James clearly work really well together and it's that synergy that reflects through to us as clients.

What do you dislike?

I would like there to be a dialer function whilst you're in the meeting. We've also had occasions where the software seems to be at fault for Google Chrome crashing whilst the team is outbound dialing.

What business problems are you solving with the product? What benefits have you realized?

For any organization with a sales function regardless of experience, you should constantly be trying to improve. Listening to calls and coaching is an easy and effective way to scale the ability of salespeople. We should still be doing more of this!

Jiminny review by Louis J.
Louis J.
Validated Reviewer
Review Source

"Taking call coaching to the new Level"

What do you like best?

Being able to communicate with the founders easily.

Salesforce and slack integration Reps can request coaching via Slack with a click of a button. Managers can 'ghost' into calls and provide feedback or score the rep's performance against our Playbook criteria. Simple to coach retrospectively with the easy-to-access library of best practice calls which has accelerated the onboarding of our new reps. Great time-saving benefits for reps by streamlining the workflow of logging and creating new tasks in Salesforce. Great UI and awesome customer support.

What do you dislike?

Having the ability to barge and listen live to entry calls would be a welcomed addition.

What business problems are you solving with the product? What benefits have you realized?

Call coaching

Onboarding training

Product development

Customer success analysis

Jiminny review by Louie B.
Louie B.
Validated Reviewer
Review Source

"A Must For Your Sales Team"

What do you like best?

Using Jiminny is easy, and that's the best part. Tom and team will walk through everything in the beginning to get you properly situated and from there, it's super intuitive.

What do you dislike?

There hasn't bene anything I've come across that would be something to dislike.

Recommendations to others considering the product

Take the time in the beginning to get Jiminny set up the way you want.

What business problems are you solving with the product? What benefits have you realized?

The ability to take snippets of calls out and share with the team is incredibly helpful from a coaching perspective. It's great for the team to be able to listen to the parts that are relevant and and can make them better sales people.

Jiminny review by Jeff H.
Jeff H.
Validated Reviewer
Verified Current User
Review Source

"Great tool addressing a serious pain. Amazing support."

What do you like best?

The ability to coach on the fly and use the tool as a best practices tool across the team is amazing. The reps love getting in there and coaching each other.

What do you dislike?

As the company is fairly new there are some kinks that are still being worked out. However, the team is extremely responsive to making changes and fixing any issues.

What business problems are you solving with the product? What benefits have you realized?

The problems: Ability to more easily coach on the fly, use calls as a enablement tool, have peer to peer coaching.

Jiminny review by Michael A.
Michael A.
Validated Reviewer
Review Source

"The best sales coaching tool out there!! "

What do you like best?

Jiminny has cut my coaching time in half. I’m able to monitor and coach more of my teams calls than ever before, and our prospects find it super easy to use! Tom and James offer so much guidance and support, and implementing the tool happened over night

What do you dislike?

I don’t know how I’ve cosched effirctively in the past without utilizing a tool like this! Nothing — Jiminny is a game changer.

Recommendations to others considering the product

You can’t afford NOT to invest in this product for your sales team and managers. You will see ROI instantly.

What business problems are you solving with the product? What benefits have you realized?

We use Jiminny for all web-conferencing and call review/coaching. We’ve been able to build a scorecard and encourage peer-to-peer reviews of our customer calls and product demonstrations.

Jiminny review by McCall B.
McCall B.
Validated Reviewer
Verified Current User
Review Source

"Amazing stufff! Very thankful to have this as a tool!!"

What do you like best?

Listening and coaching calls have accelerated my sales career 10x. Also, the support is out of this world. I had an issue that was a user error just forgetting a simple thing on a Sunday and Tom was there to help me out within no time. What other company does that?!?!?!?

What do you dislike?

I dislike nothing about Jiminny - amazing product

Recommendations to others considering the product

Would recommend to anyone wanting to get better with their sales skills or coachi

What business problems are you solving with the product? What benefits have you realized?

Myself!

Jiminny review by Tom N.
Tom N.
Validated Reviewer
Review Source

"Jiminny Newbie"

What do you like best?

Tool makes it extremely helpful for a new hire to ramp up by having access to calls and very easy to use interface. The dialer is very efficient at streamlining productivity to help drive customer connects.

What do you dislike?

Any issues you might run into the Jiminny team is very responsive. Constantly working on product improvements and very sales focused, which is refreshing.

What business problems are you solving with the product? What benefits have you realized?

The ability to get ramped up with the coaching abilities of Jiminny is huge for new hires, so you can help contribute to the bottom line as soon as possible.

Jiminny review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Jiminny centerpiece for Customer Comm & Sales Productivity"

What do you like best?

Customers easily join online meetings w/ no plug-ins.

Sales reps can contact customers (phone/email) w/ one click from SFDC.

Sales reps can reach out for support, during customer calls, quickly.

Management can review opportunity progression at their leisure.

Great tool for customers, reps, and management.

What do you dislike?

Some corporate customers are used to Webex and traditional tools that require downloads. Most can't believe how easy, intuitive, and light Jiminny is, so they disregard it at first.

Recommendations to others considering the product

If you ever have to communicate with customers remotely!

What business problems are you solving with the product? What benefits have you realized?

Internal communication! Everyone at my company can understand status of sales opportunity. Also reps have a powerful communication tool that simplifies customer outreach.

Jiminny review by Dominic T.
Dominic T.
Validated Reviewer
Verified Current User
Review Source

"A must have tool for any serious sales team"

What do you like best?

With sales professionals being busy - the ease of use and functionality has impacted our productivity, learning and ability to scale.

What do you dislike?

Really looking forward to the app - but not so far had anything I “dislike”

Recommendations to others considering the product

Great product and leadership behind the direction of the company

What business problems are you solving with the product? What benefits have you realized?

Helping improve sales performance

Improve and scale training to help our growing sales teams

Jiminny review by Hannah R.
Hannah R.
Validated Reviewer
Review Source

"Simple conferencing and call recording software with cool playback features"

What do you like best?

Ease of integration with Salesforce. Having the ability to type up notes in the conference screen, and the call recording being saved to Salesforce means I can easily play back parts of the conversation I hadn't noted down or remembered in full.

What do you dislike?

Having to format international (New Zealand) numbers is a bit of a pain but I know this is being looked into.

What business problems are you solving with the product? What benefits have you realized?

Transparency with the rest of my team in the UK. Sales training. Less time spent manually updating Salesforce after my calls (sometimes an hour or more afterwards!)

Jiminny review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Great for a new sales team!"

What do you like best?

We really like the way Jiminny integrates with the other tools we use.

What do you dislike?

Nothing much to dislike, it's just taken us a while to get everyone all set up on it and getting in the habit of using it.

What business problems are you solving with the product? What benefits have you realized?

We are just putting our sales team together, so it's been great to use Jiminny as a training mechanism. It helps us stay consistent as we learn to work together.

Jiminny review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Amazing marriage of sales productivity & coaching"

What do you like best?

2 main things:

-powerful screen share / web demo tools, automated note taking and logging, automated task creation, tagging, etc.

-effective coaching tools / call recording, transcriptions, scorecards, etc.

What do you dislike?

still waiting to find something negative.

What business problems are you solving with the product? What benefits have you realized?

- higher close %

- more contacts per deal

- shorter ramp time

- higher sales rep engagement in development

Jiminny review by Nicolas M.
Nicolas M.
Validated Reviewer
Review Source

"Very good tool"

What do you like best?

All calls, conference, salesforces and coaching activities are linked in a very smooth way

What do you dislike?

Nothing for the moment. Tool is working as promised

What business problems are you solving with the product? What benefits have you realized?

Better efficiency for sales

Better conference call system

Great tool for coaching

Jiminny review by Executive Sponsor in Staffing and Recruiting
Executive Sponsor in Staffing and Recruiting
Validated Reviewer
Review Source

"Take Sales Coaching To A New Level"

What do you like best?

The technology is elegant, easy to use, creates efficiencies, + meaningful insights

What do you dislike?

I wish it could integrate with other CRM systems beyond SFDC

What business problems are you solving with the product? What benefits have you realized?

Looking at demo insights holistically, collaboration amongst the team in a dynamic way, understanding how buyers are truly responding, and being able to leverage the data meaningfully to make the right assessments. This helps with product, sales coaching, the buyer journey and so much more!

Jiminny review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Review Source

"More in it than you think"

What do you like best?

Consolidation of technologies/services, through a sales enablement lens

What do you dislike?

Being an early stage company with such business critical solution did cause a slight pause

What business problems are you solving with the product? What benefits have you realized?

Better visibility. Reps can self evaluate/ manage. Captured history of spoken word in an engagement/deal

Jiminny review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Jiminny is great"

What do you like best?

coaching capabilities, call recordings, screen share, customer support

What do you dislike?

there isnt much to dislike honestly a great product

What business problems are you solving with the product? What benefits have you realized?

talking with customers, adjusting talk tracks

Kate from G2 Crowd

Learning about Jiminny?

I can help.
* We monitor all Jiminny reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.