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Is Jira a service management tool?
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Does Jira Service Desk have the capability to start and stop a service ticket to meet SLA requirements?
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How can we download all the attachments and comments in the ticket when we export? Because when I export tickets to excelling format, I won't find attachments or images in the Incidents or tickets.
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Are the licenses for management users or all users? To generate another project is another license required?
Thanks,
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Can I extend my Cloud 7-day free trial?
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What can JIRA Software or JIRA Core users do in JIRA Service Desk if they do not have an agent license?
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