What do you like best?
Jobvite is a powerful tool that allows for collaboration and automation of the recruiting process. Once it's setup, it can save you a lot of time. Especially like that it captures email correspondence for. Overall seems to integrate well with calendars, email, etc.
What do you dislike?
Some of it's features just seem to lack common sense design. Notes on a candidate can get saved in several different places, depending on whether they classify it as an evaluation, a note, a post, etc. Not every recruiter handles it the same way, so information can get scattered all over a record. Some info should be viewable on each tab, such as email. My biggest problem is the way they classify candidates and Reqs so differently, that it is hard to just view an open req and see everyone in process. Everything seems driven by pre-built queries, but once you open one query, you have to start the process over to look at another group. These are time wasting defects that remind me of online library catalogues from 15 years ago. Their competitors have figured this out, so I'm not sure why they haven't.
Recommendations to others considering the product
There are several better ATS Systems out there that are just as powerful, and much more intuitive.
What business problems are you solving with the product? What benefits have you realized?
Automated recruiting processes and capturing feedback. Less of a burden on the recruiting team for dealing with scheduling, standard email contacts, managing applications, etc. No duplication of efforts as most info is captured directly by the system.