What do you like best?
The simplicity and functionality of the product. I have used other programs like this but they usually have a long setup process. You have to spend five to ten minutes just signing in before you can join! With this program, you can literally just click and join. In my industry, time is always of the essence. It's nice to have something that simply works when you need it to. Even for people who are band new to the product, or web conferencing altogether, its easy to walk them through it and have a meeting instantly. Anyone can do it. There is almost no way to mess it up.
What do you dislike?
I haven't found anything yet that I don't like about the program, to be honest. It is really easy to set up and use, even for first timers. Sometimes when you have many users on a meeting, it can slow down but I think that's probably really typical of most programs. If I could suggest anything, I would just say to possibly limit the meeting to however many guests the current internet speed can actually support.
Recommendations to others considering the product
Make sure you are in a place where you have a good connection- especially if you are hosting!
What business problems are you solving with the product? What benefits have you realized?
In my business, I often have to walk my borrowers through e-signing documents that are time sensitive, and this makes it easier. I am able to quickly get them through it with the share screen feature. They are able to see exactly what is needed.