Journyx

(54)
4.1 out of 5 stars

Journyx is project, time and expense tracking software that allows you to automate cost accounting, measure work profitability, bill customers, and pay employees.

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Showing 54 Journyx reviews
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Journyx review by <span>Shannon G.</span>
Shannon G.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Just Okay Time Reporting

What do you like best?

It was easy to switch between weeks and see previously submitted timesheets - this is great for having a "paper trail" if there are any questions later in time. It is also a simple interface; the lack of clutter cuts down on possible confusion. It's really straightforward, no frills - a simple time reporting system.

What do you dislike?

Users cannot update their own timesheet if mistakes are made or things change. The timesheet must be rejected by the reviewer before the user can update the timesheet. It would be much better for the user to be able to update the timesheet and resubmit, barring approval, instead of the upfront action of the reviewer rejecting the timesheet.

Another issue was password support. So many times, our passwords would expire and we wouldn't be given notification of it. This locks you out of the system until you call the support line. This seemed to happen more often than it should have. There should be a better communication system in place to alert users to expiring passwords.

In addition, most companies already have a time submitting application, so I don't necessarily see a huge need for this software.

Recommendations to others considering the product

Journyx is a simple, easy to use system. There are a few annoying snags - the lack of password expiration alerts, the inability for a user to update their timesheet without the reviewer rejecting the timesheet. I would recommend this for small companies.

What business problems are you solving with the product? What benefits have you realized?

This would be good for a small company who does not want to build their own time submission system.

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Journyx review by <span>Scott U.</span>
Scott U.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Using JX for many years; Continues to be a reliable time-management tool for us

What do you like best?

We have been using JournyX for many years (possibly 14+?). As a small E-learning services company, having an easy to manage and reliable time-tracking tool was critical to us as a professional services firm. We are very metrics driven, and manage our work by project codes, deliverables, roles, and types. JX has a relatively simple to use administrative interface to create the time entry and expense entry forms best suited to manage or books and KPIs. Having had the tool in house for this long, we have well integrated the data and the system into several other systems in our professional services ERP model.

What do you dislike?

The interface is fairly dated, but we are quite familiar with it, so that is not really a negative for our company. The primary feature we struggle with most is the inability to allow line-item rejection of time entries. We run a matrix resource pool, so each team member works across projects owned by different project owners. As weekly time cards are submitted for approval, it is not possible to allow a simple line item of a card to be reject due to error or miss-assignment without reject the full card and other project owners "approved" hours. This feature is a real sticking point for us at present.

What business problems are you solving with the product? What benefits have you realized?

As a professional services firm, time-tracking for billable service is critical, as is the ability to segment this work by line-of-business, client, project, role, and resource. JX accomplishes this well and suits our needs.

What Time Tracking solution do you use?

Thanks for letting us know!
Journyx review by <span>Bennet O.</span>
Bennet O.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Major improvements in latest version

What do you like best?

The older version used to be pretty cumbersome but we finally upgraded to a more recent version and the timesheet entry has become incredibly more easy to do.

What do you dislike?

The time approval actually became less user friendly in the latest version. Too many steps and I cannot mass-approve like I used to be able to. It makes it much harder to approve a big team after reviewing.

Recommendations to others considering the product

Depends on the need. We don't use it for project management work but it's a great time keeping system.

What business problems are you solving with the product? What benefits have you realized?

The ability to track billable work across many projects is very easy in Journyx.

Journyx review by <span>Keona J.</span>
Keona J.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Journyx is a reliable software that allows you to input you time accurately.

What do you like best?

I like that is calculates the hours for you and the program is efficient and safe.

What do you dislike?

I don't have any dislikes.The program is easy to use.

What business problems are you solving with the product? What benefits have you realized?

Journyx provides a safe way to input time with no mistakes and receive your paycheck with no miscalculating of your time.

Journyx review by <span>Becki K.</span>
Becki K.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

End User Friendly & Great Reporting Features

What do you like best?

The Excel Reportlink feature is excellent. It allows you to pull time and report on it using multiple filters. Reports are easily manipulated and are easily run for multiple time periods. Our end users find the time reporting functions easy to use. We only use the time reporting features, but I would imagine the other features would also have similar end user friendliness. The DCAA Audit compliance feature is also great - being able to track changes and monitor all activity on a timesheet is very helpful.

What do you dislike?

The administrative, set-up side of Journyx is not as user-friendly as I would hope. Setting up users is simple enough. Setting up projects takes several steps and requires mapping of projects, tasks, and bill types to groups. It has quite a bit of a learning curve, and once that is figured out, it's not impossible, however training new staff on the administrative end of Journyx is time consuming. There are also a few functional things that could probably be changed to make the approval process easier.

What business problems are you solving with the product? What benefits have you realized?

We are solving the need to have necessary timekeeping procedures in place. Journyx allows us to not only track the time, but to also report and keep appropriate records for that time.

Journyx review by Administrator
Administrator
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Verified Current User
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Some of the feedback about the software

What do you like best?

As far, we only make use of the Time Sheet, the Expense Sheet doesn't meet the accounting practices for my company. The Journyx is one of the "cleanest" timesheet interface that we ever used. It provides sufficient features for all the timesheet activities yet not complex for our users.

What do you dislike?

Few of the things that I personally felt it has room to improve. The 2 most obvious areas:

1) The portfolio concept and built is relatively weak for Journyx (understand it is timesheet systems), perhaps a bit more on project info could help. :D I know you can export to MS Excel but that is not the PPM software idea that I looking for. Some how MS Excel is not a PPM software. As for now, we use Journyx to record the time spent and export the data to our PPM software for further analysis.

2) Report Export - perhaps an option to export report as Excel might greatly help! :D

What business problems are you solving with the product? What benefits have you realized?

We are an IT consulting company focusing on Identity Security. Timesheet is one of the most important thing for our consulting team members to charge their services.

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Kate from G2 Crowd

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