Customer service and quick response to support needs. Respond with a sense of urgency. Most of the time it is a same day or even same hour response. Willingness to transfer knowledge.
What do you dislike?
We integrate with Dynamics GP and it is very difficult to trace transactions from subledger to General ledger. There is a lack of connection to transaction in Jovaco tables as they flow to Dynamics GP tables. Comparing Revenue from Jovaco to Revenue that hits the GL is a daunting task.
Recommendations to others considering the product
In the beginning with custom work there was a lack of version control. This has greatly improved.
* We monitor all Jovaco Solutions reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.