Jungle Disk

(9)
3.7 out of 5 stars

Online backup & network drive acquired by Rackspace and powered by Cloud Files & Amazon S3

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Jungle Disk review by <span>Mike M.</span>
Mike M.
Validated Reviewer
Organic
Reviewed On

Long time customer moving on

What do you like best?

This service was at one point useful and affordable. Jungle Disk also offered a solid Linux client as well.

What do you dislike?

I'm not too happy with their billing process. I used to be locked into a affordable $3 per month billing cycle. That jumped to $8 per month minimum. As of September 2017 that jumped to $24 (!) per month. This is for a personal user with under 1GB of total storage used.

They changed their business model and wanted to migrate users away from legacy plans. As a software developer myself, why couldn't this migration be automated instead of automatically charging users $24 a month? Long story short the company wouldn't reimburse the overage charge for me, and I have since moved on to BackBlaze B2.

Recommendations to others considering the product

Please shop around before looking at this product. I was a user for almost a decade, and sour customer service experience got me looking at other alternatives.

What business problems are you solving with the product? What benefits have you realized?

This service is a automated backup solution. Keep in mind other cloud solutions exist that offer more (if not better) features, such as Microsoft Azure. If using this service, be prepared for unexpected and prohibitive billing changes as well.

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Jungle Disk review by <span>Nick M.</span>
Nick M.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Seamless background backup!

What do you like best?

It was incredibly simple to get JungleDisk setup on two laptops so far, and it runs quietly in the background. Backups are scheduled to occur at night while I'm away, so I can protect my data without interfering with my work schedule. The program itself never bugs me with unnecessary notifications, popups etc: but I can open it at any time and check on the status of my backups.

What do you dislike?

While the program has the ability to wake your computer from sleep to perform the backup, there are two additional options if the computer is powered off (or I assume, not connected to the internet): a) backup at the next scheduled time or b) backup as soon as possible. It would be better if you also had the option to schedule the backup specifically for detected idle time; i.e. when the computer is asleep or when there has been no activity for a certain period of time.

Recommendations to others considering the product

There are options for when your automatic backups should occur, and when they should occur if a scheduled time is missed. Choose these carefully so your backup happens frequently but does not interfere with your workday.

What business problems are you solving with the product? What benefits have you realized?

With JungleDisk I can be relatively confident that the files that are important to me will not be lost if my computer is lost, broken or stolen. Since files are backed up to the cloud, I can minimize downtime in a disaster by loading my sensitive files back onto a working computer.

What Data Security solution do you use?

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Jungle Disk review by <span>Nick R.</span>
Nick R.
Validated Reviewer
Verified Current User
Organic
Reviewed On

A solid backup platform.

What do you like best?

I like the simplicity of Jungle Disk and the low failure rate of the backups.

What do you dislike?

The UI and tools can be a little dated, but it is otherwise functional and effective.

Recommendations to others considering the product

We only use Jungledisk for backup solutions, but they have a few other solutions on offer. If they are as effective as their backup solution, I wouldn't hesitate to check them out.

What business problems are you solving with the product? What benefits have you realized?

We needed a simple backup solution for files on disk that we could store in the cloud.

Jungle Disk review by <span>Sazzad Hossain S.</span>
Sazzad Hossain S.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Good backup service for companies

What do you like best?

Jungle Disk provides encryption system for the network drive that's secure the system and the promise to secure the drive that nobody can access it except the encryption key. This feature i like very much.

In our company, we used for several Operating Systems and easily can sync the files within our devices. Very much simple but effective report generations.

Also they provides AES-256 encryption for critical files that needs very much security.

Although, their backing up and synchronizing features are notable for inform.

What do you dislike?

Bulk account prices are high. Hoping to reduce the costs for bulk accounts. Customer services are not good. Although, the customer services are managed by Rackspace. Sometimes difficult to understand their customer services/ live support solutions. Needs to implement the services.

Recommendations to others considering the product

You could consider to try Jungle Disk for your company or office usage. Provides multi platform backup solution and have Windows, MAC and Linux based backup software's to backup and sync the files and documents within network drive. Easy to encrypt and share with others. Online file collaboration is easy to use. You can encrypt your files easily.

What business problems are you solving with the product? What benefits have you realized?

Saving files and documents within cloud drive/ network drive and collaborate with other staffs. Easy to backup or synchronize the files and documents with others. They supports multi platform file backup solutions. Easy to use and understandable.

Jungle Disk review by <span>Danielle Q.</span>
Danielle Q.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Slightly complicated...

What do you like best?

I can easily access all backups from the users, but I don't think I should've been able to, in all honesty. Maybe from the main site, but not as one of the users...

What do you dislike?

Other users on the same drive can access my backups if they know how. Fortunately for me, they don't know how.

Recommendations to others considering the product

If you don't have someone capable of handling or learning the software, best to go with something more mainstream..

What business problems are you solving with the product? What benefits have you realized?

We just needed somewhere to keep all files backed up, in the event of a computer crashing. In the end, we haven't needed it yet but still handy.

Jungle Disk review by <span>Aric K.</span>
Aric K.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Easy to use. Requires little interaction.

What do you like best?

Once configured, the software rarely fails. It's set-it and forget it.

What do you dislike?

There is not much to dislike. The software sometimes logs you out, but this is after a long time with no interaction.

What business problems are you solving with the product? What benefits have you realized?

Server backup. I do not have to monitor tapes or worry about storage

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Kate from G2 Crowd

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