Justworks

Justworks

(82)
4.7 out of 5 stars

The foundation your business needs. You have a company to run. Justworks provides a solid foundation for your business to grow and thrive.

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Justworks review by <span>Christina C.</span>
Christina C.
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Finally, a smart PEO product!

What do you like best?

Everything. The functionality is user friendly for both Admins and Employees. The Customer Service is top notch - our Account Manager is super knowledgeable and always works with us to find a solution to our biggest challenges. The reporting feature is also really great.

What do you dislike?

I think two areas for improvement are: (1) advanced reporting options, such as having the ability to pull a report on salary or job history with the effective dates; (2) having the ability to customize Admin access, for example: if you want to give access to an Admin to view only specific Departments/Employee information. Although I know Justworks is constantly adding new features & there are likely on the way.

Recommendations to others considering the product

We highly recommend Justworks for anyone who has little or no HR/payroll/benefits experience, to the experienced HR professional. This platform will make both your employees & your life easier!

What business problems are you solving with the product? What benefits have you realized?

Justworks makes our overall payroll process faster & more efficient. The PTO tracking has also been great for managers to manage their team's time off. The new EEO compliance piece is also very beneficial for keeping tabs on our diversity metrics - something we hadn't been able to measure in the past.

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Justworks review by <span>David A.</span>
David A.
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Perfect HR In One URL

What do you like best?

The ease of use is amazing. Despite (or perhaps because of) being a computer scientist, I have zero patience for non-intuitive interfaces. Of all the online tools I use for business and for personal matters, none has a simpler, more obvious interface than Justworks.

What do you dislike?

G2 is insisting that I use at least 40 characters to explain what I dislike about Justworks. That is very difficult to do because there is nothing I dislike. It is perfect.

What business problems are you solving with the product? What benefits have you realized?

Until you are a large enough operation where it makes sense to have a full-time HR/Payroll/Compliance person, it would be crazy to not use Justworks. They take care of payroll, compliance, record keeping, tax filings, medical/dental/vision benefits, vacation days, sick days, and lots of other little things. Looking up stuff is a breeze. I don't have to do anything! Even if you are a significantly large business than we are, it would make sense to use Justworks.

What Core HR solution do you use?

Thanks for letting us know!
Justworks review by <span>Tomer B.</span>
Tomer B.
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Tomer's Review of Justworks

What do you like best?

Excellent Customer Service Celia Stein is terrific. She always gets back to us quickly and answers our questions thoroughly with great information. I like the user interface as it is easy to navigate and and manager the companies employees. I really like that Justworks takes care of all of the tax compliance especially when we have employees across the entire country. This is a tremendous help for a small company. I like that Justworks recently brought on HR consultants to help answer more HR related items and issues as they arise. We have used this resource to answer questions about visas and other types of employment documents.

What do you dislike?

Wish the platform had more ATS for onboarding and recruiting. Would be great to have something that would help with recruiting and the entire process from sourcing all the way through onboarding and the HR benefits management component to the system. I dislike the 401K offering with Slavic. There are many better platforms that have lower rates. Unfortunately, I was froced to outsource our 401K. I wish there was more advanced reporting and analytics

Recommendations to others considering the product

Do it!

What business problems are you solving with the product? What benefits have you realized?

Justworks is our entire back office management system for Human resources. We use it to onboard emplolyees, administer health benefits. It is great to have everything in one place. Its been a tremendous help as our company grows and scales. I think that Justworks could also benefit by building out different modules for ATS, Recruiting, etc.

Justworks review by <span>Tanya C.</span>
Tanya C.
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Simple interface and valuable compliance management expertise

What do you like best?

The primary value we derive from Justworks is compliance management for state regulations. From taxes to unemployment filings to compliance forms, Justworks handles it all. For a fully distributed team, this is a sanity-saver! The additional value we get in the form of benefit offerings + management and payroll processing is all bonus to the compliance aspect!

What do you dislike?

The response time on emails is longer than I would like. I find that I often have to follow-up a 2nd time to get a response. Also, they only support US employees. I would love to see that expanded to include Canada (and beyond).

Recommendations to others considering the product

We have found Justworks to be the best option available right now for the needs of a company our size. They provide excellent value for the price we pay. We hope to see some improvements as they scale and grow, but overall we are pleased with the value they deliver.

What business problems are you solving with the product? What benefits have you realized?

As a fully distributed remote team, we rely heavily on Justworks to manage and direct us on all state-related compliance issues. We also use the product to handle all of our payroll, including employees and contractors. We utilize Justworks for employee expense reimbursements and for some benefit offerings.

Justworks review by <span>Quandra T.</span>
Quandra T.
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Much easier interface than ADP!

What do you like best?

I love that the calendar displays the date you'll get paid so there's no confusion, and it also displays co-workers birthdays as well, which might sound like nothing, but at our old job we actually kept printed lists of birth dates so that we could celebrate (super old school.) Also, the sign up made setting up healthcare insurance a breeze, and the overall website interface is so much cleaner and easier to find everything. They are also great at sending you reminder emails, such as to enroll by a certain time or even to just let you know you've been paid!

What do you dislike?

No more routine every Friday paydays. The Justworks schedule is the 15th and last day of each month. As someone who was used to a biweekly pay schedule her entire life, it took a little bit of adjusting.

Recommendations to others considering the product

Definitely give it a go! So far, I've experienced JustWorks, ADP and Paychex in the past and Justworks is the easiest one with the best usability in my opinion!

What business problems are you solving with the product? What benefits have you realized?

Our company switched from ADP to Justworks with this summer and this is a much better human resources solution that allows the employee to easily log in and check anything they need from pay stubs to insurance to pay dates, so that you no longer have to ask your boss or human resources supervisor. Much more hands-on and accessible.

Justworks review by <span>Gideon M.</span>
Gideon M.
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Justworks - better than you hoped Payroll/HR Support could be

What do you like best?

Streamlined, intuitive, allows employees to self-serve, great support, competitive pricing

What do you dislike?

Customer support from some third party benefits providers has been underwhelming (eg; WageWorks, BenefitWallet)

Recommendations to others considering the product

Justworks is superior to our previous payroll provider in every way. The offering is similar (payroll, healthcare, 401k, HR support) - in fact, I haven't come across a feature/benefit offered by Paychex that Justworks didn't match/exceed. However, the overall experience is vastly improved.

Painfully on the nose, but it just works. It does everything it's supposed to do, effortlessly.

When you tire of:

- chasing payroll because they've made yet another error

- waiting for an outdated website to load

- navigating a sea of useless reports for the one that addresses your need

- your team paying more for worse health coverage

- paying more for less

Look them up.

What business problems are you solving with the product? What benefits have you realized?

One stop solution for payroll, benefits and HR.

- Vastly improved user experience for employees and admins

- Eliminated payroll errors

- Reduced turnaround time on payroll/benefit/HR queries

- Improved team visibility (shared leave calendar)

- Reduced cost, improved health benefits

- Reduced payroll company cost

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Justworks
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