K2 Platform

K2 Platform

(27)
3.9 out of 5 stars

K2 Platform is a process automation solution designed to enable users to automate any process with one platform.

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K2 Platform review by <span>Adran N.</span>
Adran N.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Business Process Automation

What do you like best?

The thing I like best about K2, is that they are incredibly dedicated to supporting their product and partnering with us on solutions. We can reliably count on timely responses to support tickets. We've also gained a lot of useful knowledge using mentor credits and they are always available for general product support. With our last SharePoint workflow vendor, we had essentially zero support, so this is quite a change. Our company has a culture of mentoring citizen developers, where we meet weekly to talk about product updates, obstacles, how-to's, and show what we're working on. They've been incredibly helpful by joining these weekly citizen developer calls.

What do you dislike?

Permission can be a little difficult to wrap your brain around. Their are permissions around forms, workflows, and publishing rights. It's important to establish governance and best practices around who is allowed to design workflows and to have a review process on what is put into production. It is possible for a poorly designed workflow or loops to degrade server performance and/or bring down your environment.

Recommendations to others considering the product

There is a bit of a learning curve as some others have mentioned. Make sure you understand the licensing agreement.

What business problems are you solving with the product? What benefits have you realized?

We build a broad range of business solutions and automation in SharePoint. For instance, we built a SKU management system, email replacement systems, and dynamic intake forms to log tickets with the correct information the first time to allow the business to process requests. We've been able to build forms that dynamically hide and show information and pull data from other lists and data sources. This is the type of stuff we needed to rely on workflows in the past. We can also pull data from other sites and site collections which eliminates the need for duplicate data sources. The workflows are also a huge improvement from what we had before. The user tasks allow you too see a single workflow from the start of the process until it's completed. It also allows you to see who approved the requests and send reminder emails without building extra workflows or steps. This is a huge improvement in terms of ease and ability to audit processes.

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K2 Platform review by <span>Kevin S.</span>
Kevin S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

A unique platform with many uses

What do you like best?

The form and workflow designers are excellent. They balance flexibility with necessary guard rails saving just the right amount of time. The platform is great in that it supports complex data models including many:many relationships. I like that it doesn't force you into a "mobile-first" approach, like PowerApps does. Our users don't demand mobile when they are at work, but K2 does allow us to build forms optimized for mobile, if we so desired. It has excellent bespoke integration with SharePoint and integrations with other systems are greatly expanded with the ability to connect to their REST API's.

What do you dislike?

Reactive response to bugs and issues. Issues aren't taken seriously if there is some form of workaround to the problem, even if the workaround is not intuitive. This approach does not proactively address how the system should operate to be intuitive, or what features it should include to be be more comprehensive. For example, the K2 OData API is exciting, but only supports basic authentication, which is a big limitation for us. They also are able to connect to Microsoft SQL Server, but they don't support OAuth authentication against Azure SQL database, which would best allow us to secure our data. I am often asked to submit feedback related to enhancements to their "ideas" site, but I get the impression that this is where good ideas go to die.

Recommendations to others considering the product

As with any platform, evaluate if K2 is best for solving your business problem, and buy K2 Cloud. I do not recommend the on-premises product unless absolutely necessary. Make sure that you have in-house application developers to develop on the platform. It is no-code, but it still requires a application developer to be effective. I would not supply the tool to end-users or power-users for their use.

What business problems are you solving with the product? What benefits have you realized?

The K2 platform allows us to solve complex business problems quickly with little to no code. It allows us to build complex processes and forms without having to compromise on users' demands without having to build a full application stack from scratch. It provides us reusable front-ends for data in our line-of-business-systems, with the added benefit of being cloud-hosted.

What Business Process Management solution do you use?

Thanks for letting us know!
K2 Platform review by <span>Brandon L.</span>
Brandon L.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Great product - stable but frustrating development

What do you like best?

I like how K2 has evolved over time to become more capable and more user friendly. We have done a lot with no-code solutions using K2.

What do you dislike?

Development can be a little frustrating. We are not on K2 Five yet, but we have had lots of little issues of extra "rules" cropping up during iterative development of a new form or workflow that causes things to break. It can be difficult to troubleshoot, especially for non-developers. It also seems that there are certain "orders" of doing things that make things function more smoothly during development, but until you have experienced the pitfalls, you don't always know that.

Recommendations to others considering the product

na

What business problems are you solving with the product? What benefits have you realized?

We are automating everything from document approvals to user onboarding. The primary benefit we have realized is business analyst have been able to create applications with little IT support.

K2 Platform review by Administrator
Administrator
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Mix feelings on using K2 solution with a developer background

What do you like best?

- Quickly implement solutions from idea with little technical background.

- Data can be driven and interact from most common Microsoft systems (SQL Server, SharePoint...)

- Management dashboard to track workflow and high level errors.

- Great for small projects and medium ones that doesn't need much interaction with many external systems.

- More powerful than InfoPath, as there are more rules and smartobject integration

- SmartAction. Have the ability to customize the keyword. This saves us alot of time and keep the upper management happy

- Visualize the workflow (though on silverlight)

What do you dislike?

- UI is very much outdated in today's standard.

- Hard to customize smartforms and very slow sometimes due to data loading.

- Rules are very hard to manage and duplication, along with no good versioning tool.

- API workflow call could be more robust.

- Only on Microsoft stack with no other options.

- Couldn't find a way to scale out easily.

- Not much endorsement on third party app developers. Some great ideas but never seem to make it to part of K2 build.

- Seems very slow on rolling out features, and there wasn't a clear roadmap on where it's going before K2 Five

- No adoption on AWS

Recommendations to others considering the product

Great for small projects and medium ones that doesn't need much interaction with many external systems, with very well defined requirements and think long ahead how it can be scaled. Good to work with K2 architect first to narrow down the design.

What business problems are you solving with the product? What benefits have you realized?

Converted a email driven approval process to K2 with a formal submission and workflow approval. The benefits include one source of truth, metrics, and confidence to all users that it's an official process.

K2 Platform review by <span>Steven G.</span>
Steven G.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Enable business processes automation driven by the business

What do you like best?

The ability to provide an IT supported platform to the business where they can develop through configuration their business process fast and fully controlled by them.

What do you dislike?

The ability to store information in another platform like SQL server is great but you need super users or people with some skills to create databases. If this would be a functionality where it can be translated into non technical terms but still have the ability to create a new database outside the K2 database.

Recommendations to others considering the product

Use this platform for easy business process automation controlled by the business

What business problems are you solving with the product? What benefits have you realized?

Customer setup and modification, Purchase order management, manual allocation, Inventory automation, Audit tools for supply chain, HR training and overtime,...

K2 Platform review by <span>Tiaan K.</span>
Tiaan K.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

K2 SmartForm Developer

What do you like best?

The UI, look and feel is great with they way everything is so clear and simple. Its really quick to create forms and processes from start to finish. Like the integration aspect also.

What do you dislike?

No search function withing the rules there is however in the states but not within the rules itself, but rectified with K2 Five. Package and deployment tool dependencies has constant conflicts that takes ages to compare. (Apparently Fixed in K2 Five)

What business problems are you solving with the product? What benefits have you realized?

Multiple Departments on one platform processes for each system etc

Hospital Management

Hospital Enquiries

Hospital Accounts

Customer Management

Leave Systems

Claims departments

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