K2 Platform

K2 Platform

4.3
(99)

K2 Platform is a process automation solution designed to enable users to automate any process with one platform.

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K2 Platform review by BJ B.
BJ B.
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"Empowering Citizen Developers to Transform Business Processes"

What do you like best?

- Unlike other DPA platforms, K2 doesn't want to be everything for everyone but instead focuses on their strengths. Do you need intelligent automation? The product works with TensorFlow or Microsoft Cognitive Services. Do you need RPA? UIPath will integrate directly with your process models. Do you require advanced reporting and analytics? Integrate PowerBI dashboards into the platform. Your process automation solutions can be architected from the best of the breed components offering great flexibility via integration capabilities.

- Comprehensive documentation provides quick paths to self-enablement. K2 is very transparent about their technology. Forget technical consultants that charge you the premium for that secret sauce knowledge required to operate DPA platforms.

- K2 pricing model allows customers to tinker with small projects, then expand into more massive programs as the enterprise adoption of Process Automation expands over time. You don't have to buy products with features you will never use. You can, however, extend the platform via multiple APIs to address use cases that don't fit into the Low Code paradigm.

- Platform infrastructure is very reliable. Occasional bugs and software glitches do happen, but the company is releasing fix packs on a very aggressive schedule. Hosting on Azure provides access to unlimited compute resources.

- The company is easy to work with. Sales, Professional Services, and Customer Success teams offer the right level of support at the right time.

- Quick innovation cycles and instant feedback loops - K2 releases new enhancements frequently. They try to listen to their customers.

- Focus on Citizen Developer adoption of DPA solutions. K2 offers quick ramp up via multiple training options, self-study, assisted development (learning on the fly) and the quality of documentation that's hard to match compared to other vendors.

What do you dislike?

- Platform health monitoring is still lacking although it offers tons of diagnostic data buried in multiple log files. Correlating all of this information can be challenging.

- The user community is a bit fragmented.

- Compared to other DPA platforms, the number of job opportunities is still smaller. There are pockets of hiring activity related to the SharePoint ecosystems.

- Microsoft ecosystem of Digital Process Automation technologies can be confusing: Microsoft Flow, Nintex, PowerApps, AuraPortal, SharePoint, and K2 seem to compete for the same DPA aka workflow automation market. In my view, K2 leads the Microsoft pack.

- Deployment leaves room for improvement.

- The partner ecosystem includes companies that specialize in many Microsoft products and at times confuse positioning of K2. You need to know what to ask for to get the maximum value vs. expect to be guided.

- Terminology and jargon can be confusing at times and won't adhere to standard glossaries used by process practitioners. A certain level of experience and concept translation is required to connect both worlds.

Recommendations to others considering the product

Before investing into K2 Platform ask your stakeholders about business needs that need to be addressed with such investment. Ask yourself - what types of business processes require improvement? What is my company level of maturity with the practice of business process management? You will need a team to support the rollout of the platform. If your team of 2-3 is also doing SharePoint, Dynamix and JavaScript development you are missing on the opportunity.

Using K2 as an extension of your existing SharePoint can be a mistake. Take an online course in BPM before starting the journey. BPMTIPS usually offers best up to date reviews of what classes are available: https://bpmtips.com/back-to-school-2017-free-online-courses-for-bpm-professionals/

Do not expect to learn from K2 about the large practice of Business Process Management. Expect to get access to a powerful platform that will allow your business to execute on your digital strategies driving process improvement.

What business problems are you solving with the product? What benefits have you realized?

A comprehensive mix of use cases addressing multiple areas of a large-scale retailer. Common theme: Citizen Developers drive most solutions. K2 fills a real void in our tech stack, and it does it very well.

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K2 Platform review by Joshua M.
Joshua M.
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"Powerful and flexible BPA product"

What do you like best?

Although the software platform is excellent, what I like best about K2 is actually the staff. From our initial pre-sales team to the remote services and support experts I've dealt with for both development help and technical difficulties, everyone has been friendly, helpful, knowledgeable, and a pleasure to work with. To me, this is worth more than the technical capabilities of the software itself (which are also excellent).

What do you dislike?

We had a lot of trouble with the installation of the product, and getting moving on development. I believe some changes were made and this issue has been addressed so other customers don't experience similar growing pains, but it was definitely difficult for us to get started.

Recommendations to others considering the product

We primarily purchased this to replace SharePoint Designer / InfoPath as Microsoft was moving away from these tools, and we evaluated it against Nintex, to which K2 proved to be a superior product in our minds and would allow us to grow beyond use with SharePoint and use it as an Enterprise level BPA solution.

What business problems are you solving with the product? What benefits have you realized?

We have a tremendous amount of paper-based processes that are inefficient and difficult to track, let alone analyze and improve on. Building forms and workflows with K2 has allowed all of these processes to become more accessible and streamlined.

What Digital Process Automation (DPA) solution do you use?

Thanks for letting us know!
K2 Platform review by Kay W.
Kay W.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"The iBPMS Go-To choice for Microsoft Architectures"

What do you like best?

Having had the pleasure of working with K2 for over 7 years now, I can attest to the company's relentless commitment to R+D.

Each year, K2 is releasing new cutting edge features and functionalities through a series of updates and product upgrades, granting one of the industry's highest continued added values to its customer base. This, naturally, extends directly to the way K2 can easily be integrated and seamlessly be consumed throughout the Microsoft ecosystem, making it a perfect fit for "MS Outfits". Use BPM front ends as native SharePoint Web Parts, Mobile Forms, .NET enriched applications or Smart Forms - something you can achieve effortless with K2.

What do you dislike?

Despite having with K2 Five, Cloud and K2 Appit very attractive licensing options in place, K2 does have the potential to provide more attractive market entry options for SME's.

Recommendations to others considering the product

Evaluate the cost/benefits of other market leaders (Gartner/Forrester) in BPM with K2 in terms of:

1. Low Code process app building (adaptive)

2. Integration capabilities (Smart Objects)

3. WYSIWYG form building (Smart Forms)

4. SOA

- Within a strictly MS oriented architecture.

What business problems are you solving with the product? What benefits have you realized?

We are mostly applying K2 iBPMS for complex, mission critical banking processes for customers that are highly MS centric (SharePoint, MS SQL, Azure, Office 365). That covers processes for mortgage, personal loan, car loan, corporate loan and credit card approvals as well as processes related to import/export finances, FOREX, international money transfers, AML, KYC, Worldcheck, FATCA, BASEL III - IV and others.

K2 Platform review by Salma J.
Salma J.
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"My go-to solution with K2 platform"

What do you like best?

I like the way this software outmates our workflow and processes with ease and speed.I like the ease of implementation of this software to our organisation.Another thing I like about K2 platform is the way it integrates with other third parties software we uses like SharePoint online.Reporting is also excellent with K2.This software can also be accessed from multiple devices hence it's very flexible.

What do you dislike?

The User interface of this software is not very intuitive hence it should be designed in a better way to make it more attractive to users.

Recommendations to others considering the product

For a software that manages workflows and processes excellently,I recommend my colleagues and other organisations to give this software a trial.

What business problems are you solving with the product? What benefits have you realized?

Helps to manage our organisation workflow automation.The implementation process was easy hence time saving.This software has also boosted productivity within our organisation.

K2 Platform review by Jean-Sebastien L.
Jean-Sebastien L.
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"One of the most complete BPM suite out there"

What do you like best?

K2 has proven to be one of the most versatily Business Process Management System that I had the chance to use as a workflow programmer. The data abstraction layer provided by the smart objects infrastructure allows to easily integrate disparate systems into workflows. There is also an extended API which allows to integrate workflows accross all our developpement projetcs and/or custumize just about every aspect of the plateform.. SmartForms allows for RAD when doing simple to medium complexity workflows applications

What do you dislike?

Obtaning good performance from complexe SmartForms application can be a challenge. Debugging SmartForm application can also be a challenge as the error messages are sometimes cryptics or lack the proper level of details to understand what's going on. Out-of the box reporting is basic.

What business problems are you solving with the product? What benefits have you realized?

anything and everything from new client/employee onbording to document approvals, Expense reports. etc.The RAD offered by smart objects and smartforms allows us a quicker turn-around from standard application/web dev.

K2 Platform review by Hamza K.
Hamza K.
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"BPM icin en iyisi."

What do you like best?

Gayet iyiydi bence. Bu, doğal olarak, doğrudan K2'nin kolayca entegre edilebileceği ve Microsoft ekosisteminde sorunsuz bir şekilde tüketilebileceği şekilde uzanıyor ve böylece "MS Kıyafetleri" için mükemmel bir seçim. Ayrıca, tüm geliştirme projeksiyonlarımızda iş akışlarını entegre etmeye ve / veya plaka şeklinin hemen her yönünü uyarlamaya olanak tanıyan genişletilmiş bir API de bulunmaktadır.

What do you dislike?

K2 Five, Cloud ve K2 Appit ile çok cazip lisanslama seçeneklerine sahip olmasına rağmen, K2, KOBİ'ler için daha cazip piyasaya giriş seçenekleri sağlama potansiyeline sahiptir.

Recommendations to others considering the product

Gercekten tavsiye ederim bize cok yardimci oldu. Kesinlike her business de kullanilmasi gerekir bence.

What business problems are you solving with the product? What benefits have you realized?

Bizim isimizi baya kolaylastirdi. Otomasyon K2 ile bu süreç bize çok fazla zaman ve baş ağrısı kazandırıyor. Çalışma hacmini yönetmek ve verilere ne sıklıkta dokunulması gerektiğini azaltmak için kredi servisi gruplarımızda kullanıyoruz. Giriş çalışmalarını ele almak ve arka uç sistemlere dönüştürmek için çalışıyoruz.

K2 Platform review by Tariq I.
Tariq I.
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"Process automation using K2 "

What do you like best?

Complex process automation can to achieved using K2 tools. K2 workflow, Smart Form and Smart object allows integration with SharePoint, Dynamic CRM, Service Now, DocuSign and many other applications. K2 is moving in the right direction with K2 Five and cloud offerings. Also one of the biggest plus of K2 product is unparalleled K2 support team.

What do you dislike?

K2 Smart Forms could use some improvement in allowing to apply better themes, client side scripting.

K2 Smart Forms team should give non technical K2 Smart Forms developer more option to allows branding of Smart forms.

Recommendations to others considering the product

Before implementing any workflow solution, I highly recommend evaluating K2 workflow automation tools.

What business problems are you solving with the product? What benefits have you realized?

HR Approval and Application access - automate new hire, current, termination, suspension, returning users access to many different application that requires multiple level of approval from many different departments. Automation this process with K2 has saves us enormous amount of time and headache.

K2 Platform review by Kenton D.
Kenton D.
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"BPA Architect and Developer"

What do you like best?

Reasonably fast development of web UIs while still having the ability to do complex interfacing with desperate systems via .NET coding (service brokers).

What do you dislike?

No [direct] programming interface to allow for using JavaScript and CSS. You can do it, but you have to "tuck it in under the covers".

Recommendations to others considering the product

The term Citizen Developer is used often as it relates to K2. However, a word of caution, the features, functions, capability, and needs of K2 will quickly grow beyond the skills of a BA (Citizen Developer). So plan on using human resources that have true developer skill set. You'll end up being much happier.

What business problems are you solving with the product? What benefits have you realized?

We use it within our loan servicing groups to manage the volume of work and reduce how often the data must be touched. We are working to take their entry work and funnel it into back-end systems.

K2 Platform review by Adran N.
Adran N.
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"Business Process Automation"

What do you like best?

The thing I like best about K2, is that they are incredibly dedicated to supporting their product and partnering with us on solutions. We can reliably count on timely responses to support tickets. We've also gained a lot of useful knowledge using mentor credits and they are always available for general product support. With our last SharePoint workflow vendor, we had essentially zero support, so this is quite a change. Our company has a culture of mentoring citizen developers, where we meet weekly to talk about product updates, obstacles, how-to's, and show what we're working on. They've been incredibly helpful by joining these weekly citizen developer calls.

What do you dislike?

Permission can be a little difficult to wrap your brain around. Their are permissions around forms, workflows, and publishing rights. It's important to establish governance and best practices around who is allowed to design workflows and to have a review process on what is put into production. It is possible for a poorly designed workflow or loops to degrade server performance and/or bring down your environment.

Recommendations to others considering the product

There is a bit of a learning curve as some others have mentioned. Make sure you understand the licensing agreement.

What business problems are you solving with the product? What benefits have you realized?

We build a broad range of business solutions and automation in SharePoint. For instance, we built a SKU management system, email replacement systems, and dynamic intake forms to log tickets with the correct information the first time to allow the business to process requests. We've been able to build forms that dynamically hide and show information and pull data from other lists and data sources. This is the type of stuff we needed to rely on workflows in the past. We can also pull data from other sites and site collections which eliminates the need for duplicate data sources. The workflows are also a huge improvement from what we had before. The user tasks allow you too see a single workflow from the start of the process until it's completed. It also allows you to see who approved the requests and send reminder emails without building extra workflows or steps. This is a huge improvement in terms of ease and ability to audit processes.

K2 Platform review by Kevin S.
Kevin S.
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"A unique platform with many uses"

What do you like best?

The form and workflow designers are excellent. They balance flexibility with necessary guard rails saving just the right amount of time. The platform is great in that it supports complex data models including many:many relationships. I like that it doesn't force you into a "mobile-first" approach, like PowerApps does. Our users don't demand mobile when they are at work, but K2 does allow us to build forms optimized for mobile, if we so desired. It has excellent bespoke integration with SharePoint and integrations with other systems are greatly expanded with the ability to connect to their REST API's.

What do you dislike?

Reactive response to bugs and issues. Issues aren't taken seriously if there is some form of workaround to the problem, even if the workaround is not intuitive. This approach does not proactively address how the system should operate to be intuitive, or what features it should include to be be more comprehensive. For example, the K2 OData API is exciting, but only supports basic authentication, which is a big limitation for us. They also are able to connect to Microsoft SQL Server, but they don't support OAuth authentication against Azure SQL database, which would best allow us to secure our data. I am often asked to submit feedback related to enhancements to their "ideas" site, but I get the impression that this is where good ideas go to die.

Recommendations to others considering the product

As with any platform, evaluate if K2 is best for solving your business problem, and buy K2 Cloud. I do not recommend the on-premises product unless absolutely necessary. Make sure that you have in-house application developers to develop on the platform. It is no-code, but it still requires a application developer to be effective. I would not supply the tool to end-users or power-users for their use.

What business problems are you solving with the product? What benefits have you realized?

The K2 platform allows us to solve complex business problems quickly with little to no code. It allows us to build complex processes and forms without having to compromise on users' demands without having to build a full application stack from scratch. It provides us reusable front-ends for data in our line-of-business-systems, with the added benefit of being cloud-hosted.

K2 Platform review by Rael W.
Rael W.
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"Automating every Business process with K2Platform."

What do you like best?

Its one software that I like because it makes every process automation easy and changes the way we do our work.This software also allows to visualize business process and allocate roles and required activities.Its also easy to customize K2 platform according to our organization needs.Additionally this software has a convenient pricing model making it more affordable.I like the way this software transforms manual and paper based processes into robust business application digitally.Has easily accessible integration with SharePoint,SAP,Salesforce,Dynamic CRM,Box etc.Finally,the customers support received during implementation was of top notch.

What do you dislike?

I absolutely have nothing to dislike about K2 platform for how its a great software for automating processes and workflows easily so as to increase business agility.

Recommendations to others considering the product

Its a must to use software for automating workflows and processes hence I would urge other organisation to deploy it and enjoy the end benefitd.

What business problems are you solving with the product? What benefits have you realized?

With K2 platform,ite asy to create successful solutions to increase business agility.

K2 platform saves money,increase growth in revenue and reduce associated risks.

K2 platform drive process improvement,innovation and helps our organization to execute the most beneficial business and digital strategies.

K2 Platform review by Andrew J.
Andrew J.
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"Always Use K2 Platform to Automate Most of Yor Business Operations. "

What do you like best?

K2 Platform is a software that is capable of automating most of the business roles, more so those of marketing, and this improves on the productivity and the revenue collection. Again, K2 Platform improves on the accuracy and the perfection of a given role in a firm. Besides, K2 Platform lower the costs of operation as many people use it instead of employing the human resource. Lastly, the help offered by the support group is paramount.

What do you dislike?

K2 Platform best fits for small projects. However, for huge/demanding projects, K2 Platform becomes expensive. What if the vendor reconsider the pricing of K2 Platform? Many firms could maintain its use. Again, it takes too long for a new user to understand the use of K2 Platform. The vendor should establish a guide for the same.

Recommendations to others considering the product

Most of the current firms are think about the implementation of K2 Platform . This software makes most of the business operations easier and accurate. I would advice the use of it.

What business problems are you solving with the product? What benefits have you realized?

Mostly, we used K2 Platform for Digital Process Automation. Through this, most of our tasks are made easy, and more accurate.

K2 Platform review by Ella p.
Ella p.
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"Easy Business Automantion With K2 Platform"

What do you like best?

What I like about K2 Platform is that it has a great user interface. With this tool, automating business processes and workflow is seamless. With the software in place, lots of time is saved. This software also integrates with other tools such as Sharepoint, SQL and other critical application for business. K2 Platform has also improved our business reporting system and this great for our business. This tool is also extensible and easy to customize if you're an IT expert.

What do you dislike?

Well, although this tool has a great user interface, it is not easy to implement and requires a hand from an expert. Also, this tool is a bit pricey compared to other options in the market.

Recommendations to others considering the product

K2 Platform is great business automation tool to have. It is worth every dollar spent and makes running business easy. However, before implementing this tool, you should consider other options and compare what each software is offering versus your needs and budget.

What business problems are you solving with the product? What benefits have you realized?

Productivity has improved with K2 Platform in place. Customer management is easy with the many automation tools available. Also, business automation more so when it comes to creating forms and workflow is also amazing with this tool.

K2 Platform review by Violet S.
Violet S.
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"Save Time, Money and Increase Productivity With K2 Platform"

What do you like best?

I like this tool for many reasons. First, it is easy to set up and understand if you are familiar with such tools. This tool comes with many features that makes work easy. For instance, I like the drag and drop feature when it comes to creating forms, reports and workflows. With the help of the many templates, it is easy to get started and understand how this tool works. I also like the mobile app which makes it easy to access documents from any location as long as you're connected. I also like the fact that there is a free trial to know what you are getting before committing your money.

What do you dislike?

Well, there is not much that I hate about K2 Platform. However, the templates are not enough and customization is not easy. Also, there should be more tutorial videos on how to use the tool for sake of the newbies.

Recommendations to others considering the product

I would recommend any business to implement K2 Platform. It saves time, money and increase productivity.

What business problems are you solving with the product? What benefits have you realized?

This tool is used in different department and helps when it comes to creating workflows without the need to create a code. We also use K2 Platform to create forms and DPA

K2 Platform review by Liam J.
Liam J.
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"Automate all your Business Tasks by K2 Platform"

What do you like best?

The process of implementing is very simplified and required little paperwork. The aid/help accorded by K2 Platform support group is something worthwhile. Again, K2 Platform has all the required features for a complete automation, and this increases the efficiency of a firm. Lastly, no etra knowledge on IT required for an individual to use/execute K2 Platform.

What do you dislike?

I would recommend on the creation of a solid and well explained manual to educate the new users on how to use K2 Platform. Furthermore, the subscription cost for big projects is high.

Recommendations to others considering the product

K2 Platform is the appropriate software for the current 21st century. The software focuses on results and accuracy of every activity. Again, in case of any breakage, the vendor through the support team offers the necessary help.

What business problems are you solving with the product? What benefits have you realized?

K2 Platform greatly helped us in automating most of our business activities, and this brings accuracy and high productivity. Again, the products makes the workflow in an organization little and manageable.

K2 Platform review by Ray P.
Ray P.
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"Easy Business Automation With K2 Platform"

What do you like best?

I had a good experience using this software. First, K2 Platform was easy to implement and easily integrates with other applications such as Dynamic CRM, Sharepoint etc. With this tool, complex process automation was seamless. I also liked the great K2 Platform support Team as they are always ready to help with any issues encountered while using the software.

What do you dislike?

Well, although K2 platform has a lot to offer, it has limited themes for better customization. I also did not like the fact that there is no direct programming interface which could allow CSS and JavaScript programming.

Recommendations to others considering the product

If any business is looking for an automation software, then K2 platform is the ideal software. However, there are other tools out there and so it is worth doing comparison shopping before making a decision.

What business problems are you solving with the product? What benefits have you realized?

K2 platform is a true lifesaver when it comes to automation. It has improved the way we handle our daily business operations. It also boosts creativity and innovation.

K2 Platform review by Johnson J.
Johnson J.
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"All yuu need to Know About K2"

What do you like best?

I like the fact that implementing K2 is very easy. With this tool, there is great workflow and ability to build reusable data. What’s more is that K2 easily integrates with other software for instance SQL and other Microsoft products. Lastly, the UI feels great and customizing K2 is effortless more so for IT experts like me.

What do you dislike?

I have to admit that K2 is not a straight forward software. You need training to understand and use this tool. The software will lag sometimes more so when retrieving huge worklist. Although there are always errors here and there, the support team is quick to give directions which makes our work easier.

Recommendations to others considering the product

K2 is the best software for business automation and therefore I would highly recommend any business to implement this tool. It is a powerful tool and it is easy to customize.

What business problems are you solving with the product? What benefits have you realized?

We have used K2 to digitize our business processes. By doing so, we save resources and increase productivity. With this software, workflow is smooth – the drag and drop feature makes workflow automation effortless.

K2 Platform review by William M.
William M.
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"K2 Platform has Made the Process of Automation Easier and More Effective in our Firm. "

What do you like best?

Eventually, I used K2 Platform for a little time, but I found this software extremely functional and very helpful. With K2 Platform, most of the business operations are made easier and more effective. Again, I liked the total commitment and help offered by the support group of K2 Platform. The software is easy to install, set up, and execute, and also, it successfully integrates with other software. Furthermore, I found K2 Platform mobile friendly, and this makes it easy to automate most of the business operations from any location.

What do you dislike?

Nonetheless, the report feature of K2 Platform is somehow outdated, and tis means, the vendor should think of improving it to solve the needs of the customers. Again, I would recommend the developer to incorporate some themes to K2 Platform so that is looks more enticing.

Recommendations to others considering the product

K2 Platform is very recommendable for DPA roles. The software will largely increase on your productivity, and this will make your customers more satisfied.

What business problems are you solving with the product? What benefits have you realized?

We imlemented K2 Platform for the purpose of automating most of the business operations. As a result, we increased on our results, and our organization became more productive and successful.

K2 Platform review by Grace N.
Grace N.
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"Reliable and excellent in automating your workflow and work smarter "

What do you like best?

It transformed our business process and enabled us digitize and move from slow and manual workflows to robust and reliable workflows.

Improved and increased our productivity, revenue earned and enabled us to be more efficient and profitable thereby grow our company further.

K2 SmartForms has enabled us create web forms efficiently in a simple manner with minimal hurdles.

What do you dislike?

The process of deploying the platform needs to be improved with more automation added.

Recommendations to others considering the product

K2 Platform is reliable and excellent in improving the way you work and ensure that you automate and do away with manual processes. It simple to use and it will deliver immense benefits to your organization as a whole.

What business problems are you solving with the product? What benefits have you realized?

The business problem that we are solving with K2 Platform is that of having our former businesses processes and workflow being slow and manual based in all departments from operations, sales, project implementation and customer service. This over-reliance on manual execution of roles slowed us down and withheld us in fighting rivalry and competition and growing our business brand. However K2 Platform everything has improved, for instance, in our project management and implementation, we have automated and we are able to share tasks and scheduled assignments, collaborate and work efficiently.

K2 Platform review by Marry K.
Marry K.
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"Faster than others and Funny than all"

What do you like best?

Ready to track and follow each endorsement activity, process, action in subtleties as far as Date and Time. Take out manual shape vanishing and the incorporation with other stage, for example, SAP and Microsoft SQL database tables from other framework. The greatest advantage is the association we can make to our on-start SQL server information. Simple shape planning and work process creation

What do you dislike?

More documentation and instructional exercises would enhance how we associate with the solution.w creation It might take at some point to learn in the event that you are not software engineer, arrangement on foundation and establishment may require significant investment at first stage.

What business problems are you solving with the product? What benefits have you realized?

As an organization with different destinations, we've possessed the capacity to take out inward mail in our endorsement forms just as significantly enhance the speed of endorsement. I have tackled genuinely confused issues, for example, moving database drive Lotus Notes applications to SharePoint On Premise and Online utilizing K2

K2 Platform review by Abel J.
Abel J.
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"Though Expensive, Great Product for Project Management"

What do you like best?

I like the comprehensive nature of K2 Platform, where a lot of paperwork and documentation get involved, and through this, the user get to understand everything that is required. Besides, in terms of capabilities, K2 Platform has one of the significant automation merits, something that makes it easy for a firm to enhance/support its operations. Lastly, the support team of K2 Platform are always responsive with solid answers to the questions they get asked.

What do you dislike?

However, K2 Platform is an expensive platform, and this made us drop it. Due to its growing capabilities, as the project get bigger, the subscription fee increases, and this might bring financial issues to the small or growing firms. Again, K2 Platform took a longer implementation time.

Recommendations to others considering the product

Considering K2 Platform as one of the project management tool in your company is something great. I would advise you try this product and see it results. It is a reliable project automation product.

What business problems are you solving with the product? What benefits have you realized?

We used K2 Platform for project management, and also, to automate most of the business process. This software made our work easy and also, improves on our productivity.

K2 Platform review by Davis M.
Davis M.
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"Powerful and Flexible Software, but Best for Well Developed Firms. "

What do you like best?

I love the comprehensive documentation of K2 Platform, something that critically facilitate the entire process of the implementation process. This comprehensive documentation ensures that the user obtain the entire needs and demands from the vendor, and this brings transparency and avoids hidden charges unlike other DPA platforms. Again, K2 Platform enables firms to start with small projects, and then grow with it for tackling bigger automation projects, and this improves the end results of the entire firm. Lastly, the customer support group of K2 Platform offers all the necessary help to all the users, something that makes them feel well acknowledged and catered for. Besides, K2 Platform has a quick innovation cycle, and quick responding team, and this gives us a more enabling environment.

What do you dislike?

Compared to other DPA's , the subscription fee of K2 Platform is still high, something that may put off other users from implementing this product. Again, I have an issue with the user community, something that I find more fragmented and quite unresponsive. Finally, the deployment and the integration leaves so much to be desired, from the strategies for implementation to the jargon on their glossary.

Recommendations to others considering the product

I would recommend K2 Platform in any firm, provided the company has all it takes to implement this product. That is, from the resources required in terms of cash, to the huge documentation. But personally, I find v as one of the most reliable task automation software. ,

What business problems are you solving with the product? What benefits have you realized?

We simply used K2 Platform for the automation of workflows and also for ensuring that our business has successful operations. Besides, we used the platform to modernize different applications that will automate different business operations.

K2 Platform review by Brandon L.
Brandon L.
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"Great product - stable but frustrating development"

What do you like best?

I like how K2 has evolved over time to become more capable and more user friendly. We have done a lot with no-code solutions using K2.

What do you dislike?

Development can be a little frustrating. We are not on K2 Five yet, but we have had lots of little issues of extra "rules" cropping up during iterative development of a new form or workflow that causes things to break. It can be difficult to troubleshoot, especially for non-developers. It also seems that there are certain "orders" of doing things that make things function more smoothly during development, but until you have experienced the pitfalls, you don't always know that.

Recommendations to others considering the product

na

What business problems are you solving with the product? What benefits have you realized?

We are automating everything from document approvals to user onboarding. The primary benefit we have realized is business analyst have been able to create applications with little IT support.

K2 Platform review by Rick G.
Rick G.
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"K2 Five for On-Prem"

What do you like best?

The uniqueness of the K2 platform is that it has the ability to work as a stand-alone system, separate from SharePoint. It is one of the things that that drew us to K2 is the fact that it is its own platform but that it also plays well with SharePoint. The fact that it also connects to a WIDE variety of other external sources is a huge advantage. You can connect multiple lines of business to each other and simply your business processes. And that is a huge value.

What do you dislike?

Most of my team has been trained on and very used to K2 4.7. K2 Five represented a large challenge because everything is web based. There is no more forms designer (Please bring it back ASAP) and the designer in the web lacks many of the features that the forms designer had. So K2 really needs to bring back the forms designer from 4.7 or hurry up and get the web version caught up with features. Also, they need to get on-prem releases out MUCH sooner than once a year, especially since they deployed what I would feel to be an incomplete version of K2. I feel like it was released too soon when we purchased it. And the install on-prem was a huge challenge for us as well. But K2 5.2 is much better and so they are definitely on the right track.

What business problems are you solving with the product? What benefits have you realized?

We are rebuilding security assessment processes. Also rebuilding our architecture design and review processes.

K2 Platform review by Darlene S.
Darlene S.
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"K2 - King of Process Automation"

What do you like best?

Very powerful tool for business process automation extends out of the box SharePoint and enables longer running processes for O365 where Flow only allows for 30 day duration. The visual interface makes it easier to design processes.

What do you dislike?

Because it is a very extensive application, there is a bit of a learning curve to get up and running. However, they do have training available which is essential.

What business problems are you solving with the product? What benefits have you realized?

We have some very complex purchase approval processes with multiple branching. These are currently in on-premise and will be re-creating in the cloud version. In addition, there are some new projects coming up that will integrate with external on-premise systems from the cloud.

K2 Platform review by Amelia G.
Amelia G.
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"Solid platform for process automation"

What do you like best?

K2 is a solid platform that has many features that takes you for a basic to a more complex workflow level. The workflow theme is customizable and easy to use. I really like that all the data integration process doesn't require a lot of coding experience which makes K2 platform convenient for many people at our small business. Also K2 improved out development process and made it much more faster that before when we used to work with a manual system.

What do you dislike?

The platform is expensive, and I wished if they offered free online trainings for their customers and better technical support.

Recommendations to others considering the product

For people who are looking for a more productive workflow platform. K2 can let you use more that workflow at the same time.

What business problems are you solving with the product? What benefits have you realized?

K2 platform helped us to save efforts and time with our complex invoices approval system.

K2 Platform review by Christina A.
Christina A.
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"Lets automate with k2"

What do you like best?

I love k2 due to its high-productivity application authoring environment, which citizen developers and IT resources can use to create process-centric applications for process automation.

What do you dislike?

customers who are looking for more advanced analytics and operational decision management for continuous process improvement, business transformation and intelligent business processes will need to also use other third-party tools to provide those capabilities

Recommendations to others considering the product

I would recommend k2 to each and every it guy for creating process-centric applications and they will never regret.

What business problems are you solving with the product? What benefits have you realized?

Creating prcess-centric applications for process automation.

With k2 its just so easy and the benefits are so many our it support team is now productive.

K2 Platform review by Emily D.
Emily D.
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"Low Code platform fit our needs. "

What do you like best?

The application can be used by someone with no development background (we had a BA creating the workflows after the initial training). The user interface, ViewFlow, is visually appealing and gives a lot of insight. Being a stand alone platform was important to us in case we wanted to move away from SharePoint. They have a great customer support system that can walk you thru your issues.

What do you dislike?

Minor upgrades are pretty seamless but major upgrades can require some work fixing processes.

What business problems are you solving with the product? What benefits have you realized?

We have over 20 processes running in K2. A few simple approvals but most are very large business applications using Smartforms and workflow. We are now creating some K2 processes integrating with our RPA system.

K2 Platform review by Mercy W.
Mercy W.
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"K2 Platform in accounting field"

What do you like best?

I like K2 Platform since it integrates well with Sharepoint. Hence, it improves business process agility. I also like K2 Platform because it is a cloud-based platform, which is accessible via any internet-connected device. Lastly, K2 Platform has intuitive feel and colorful look, which makes it easy to navigate every feature.

What do you dislike?

I never disliked K2 Platform, but in remote areas it is hectic to automate some obligations with it as it requires robust internet connection.

Recommendations to others considering the product

I would recommend it in all departments

What business problems are you solving with the product? What benefits have you realized?

K2 Platform has enabled us to save time and money when it comes to business management automation in accounting department.

K2 Platform review by Daniel F.
Daniel F.
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"K2 will save your time and increase productivity"

What do you like best?

Easy Drag and Drop to create reports, different forms and workflows. There are various templates that helps the user to get started. It makes the process easier and faster since you can easily access your data from any place by using the mobile app.It enhances efficiency and helps me identify any issues when I use the reporting tool. Also, there is a free trial that can be used to try it.

What do you dislike?

Video tutorials are needed to make it easier to learn.

Recommendations to others considering the product

I highly recommend it because it saves time and it reduces the paper use which reduces the amount of confusion and increases the productivity.

What business problems are you solving with the product? What benefits have you realized?

It is used in different departments for data analysis. It is helpful because I can quickly build workflows without writing code and I can easily integrate it with Share point.

K2 Platform review by Administrator
Administrator
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"Mix feelings on using K2 solution with a developer background"

What do you like best?

- Quickly implement solutions from idea with little technical background.

- Data can be driven and interact from most common Microsoft systems (SQL Server, SharePoint...)

- Management dashboard to track workflow and high level errors.

- Great for small projects and medium ones that doesn't need much interaction with many external systems.

- More powerful than InfoPath, as there are more rules and smartobject integration

- SmartAction. Have the ability to customize the keyword. This saves us alot of time and keep the upper management happy

- Visualize the workflow (though on silverlight)

What do you dislike?

- UI is very much outdated in today's standard.

- Hard to customize smartforms and very slow sometimes due to data loading.

- Rules are very hard to manage and duplication, along with no good versioning tool.

- API workflow call could be more robust.

- Only on Microsoft stack with no other options.

- Couldn't find a way to scale out easily.

- Not much endorsement on third party app developers. Some great ideas but never seem to make it to part of K2 build.

- Seems very slow on rolling out features, and there wasn't a clear roadmap on where it's going before K2 Five

- No adoption on AWS

Recommendations to others considering the product

Great for small projects and medium ones that doesn't need much interaction with many external systems, with very well defined requirements and think long ahead how it can be scaled. Good to work with K2 architect first to narrow down the design.

What business problems are you solving with the product? What benefits have you realized?

Converted a email driven approval process to K2 with a formal submission and workflow approval. The benefits include one source of truth, metrics, and confidence to all users that it's an official process.

K2 Platform review by Administrator
Administrator
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"Flexible Platform for Building Custom Workflows"

What do you like best?

K2's platform and toolsets let you build customized workflow processes quickly. The features included for notifications, escalations, and reporting exceed the capabilities of other similar solutions and custom built tools.

What do you dislike?

With version 4 there are some transitional issues that get in the way of some development and management tasks. From what I see most of those have been resolved in K2Five.

Recommendations to others considering the product

Focus on K2Five for your training and deployment rather than work on the earlier version.

Initial review by me seems to me that development and maintenance in the latest system has been simplifed and streamlined. It even seems like Five opens the door for end users to make updates and build their own workflows and forms.

What business problems are you solving with the product? What benefits have you realized?

We are using two workflows in production right now. The workflows have provided quick development times and fast turn abounds on issues and new features.

Our first workflow has resulted in increased productivity and visibility for users across a range of disciplines from a single dashboard.

K2 Platform review by James G.
James G.
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"Ability to create process centric applications for process automation."

What do you like best?

Very reliable with the company for IT resources which help in making good applications.

Great workflow and its ability to build reusable data.

Efficient intergration with microsoft techologies such as sharepoint and sql server.

What do you dislike?

it a complex tool and requires installation from an It Expert.

Recommendations to others considering the product

This tool is great since it makes business processes easy within the company thus would recommend companies and businesses.

They should work of their user interface which is complex for first time users.

Their support is fantastic although i used it for sometime.

What business problems are you solving with the product? What benefits have you realized?

Helps in business automation within the company making service delivery efficient.

Great reports from the platform with easy creation of forms with the help of smart forms.

Their support staffs are very efficient and able to guide the users in the correct directions.

K2 Platform review by Karen N.
Karen N.
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"User firendly platform with many features"

What do you like best?

I like that K2 Platform is user friendly, thanks to the non-coding alternatives that they offer. Automating our small business processes and workflows helps us to save time and money using K2. Data integration using SQL server allowed us to develop many great applications for our customers. The platform improved our reporting system which can be now easily created and shared with out supervisors and clients.

What do you dislike?

K2 platform price is high compared to others.

Recommendations to others considering the product

The platform is easy to use and highly customizable without the need of any coding. K2 is useful in solving complex workflow and business processes

What business problems are you solving with the product? What benefits have you realized?

Out business become more productive since we started using K2. We were able to solve our customer management issues because of the great automation tools that K2 offers

K2 Platform review by Steven G.
Steven G.
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"Enable business processes automation driven by the business"

What do you like best?

The ability to provide an IT supported platform to the business where they can develop through configuration their business process fast and fully controlled by them.

What do you dislike?

The ability to store information in another platform like SQL server is great but you need super users or people with some skills to create databases. If this would be a functionality where it can be translated into non technical terms but still have the ability to create a new database outside the K2 database.

Recommendations to others considering the product

Use this platform for easy business process automation controlled by the business

What business problems are you solving with the product? What benefits have you realized?

Customer setup and modification, Purchase order management, manual allocation, Inventory automation, Audit tools for supply chain, HR training and overtime,...

K2 Platform review by Administrator
Administrator
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"A great platform that is easy to extend and integrate"

What do you like best?

K2 is open and extensible. You won't be painted into a corner. You can always bring your own solutions and plug them in.

What do you dislike?

The performance of retrieving a very large worklist is slow. RESTful API is maturing though.

Recommendations to others considering the product

It's a solid, robust system that lets you bring your own modules and plug them in. Very powerful, customizable. I've loved it.

What business problems are you solving with the product? What benefits have you realized?

We have used the K2 blackpearl workflow engine to help us digitize the most high volume, mission critical processes that are core to our business. By doing that, we've gained valuable insight into the key performance indicators that can be used to measure our success with these processes. That simply wasn't possible before our K2 solution and we found ourselves making guesses instead of using real data to drive decisions and improvement ideas.

K2 Platform review by Executive Sponsor
Executive Sponsor
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"K2 Forms automation"

What do you like best?

I like the fact that this application allows for quick set up of automated forms and how easy it is to use for users. Navigation around the forms is excellent and the users are loving it.

What do you dislike?

What i dislike about it at this point is that it does not yet have a fully functional mobile version which shows all details on a form for approval. If this is rectified, it will be a flawless application

What business problems are you solving with the product? What benefits have you realized?

Currently we are concentrating on automating forms across the organization as a priority, after which we will move on to other business processes. So far, the benefits realised are a whole lot of paper work reduction and productive time for employees has been increased as they are not required to run around to get physical forms signed off

K2 Platform review by Administrator in Higher Education
Administrator in Higher Education
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"K2 for Mixed Integration"

What do you like best?

K2 is a massive application that builds great workflows or full web applications. It can take information for multiple sources and integrate the data into one platform. Development and support are great!

What do you dislike?

When we first adopted K2, we were solely focusing on replacing SharePoint 2010 workflows. After more development with the application, we realized that it would be easier to replace the entire forms with K2 Forms and workflows. We had a slight problem with initial integration due to the security setup of our AD structure. Once resolved, the application was easy to setup and use.

Recommendations to others considering the product

I would recommend talking to others that currently use the platform and see how they use the application.

What business problems are you solving with the product? What benefits have you realized?

We are using most of the features to solve business processes and information flow between K2 and SharePoint.

K2 Platform review by Denise S.
Denise S.
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"Great automoation tool"

What do you like best?

K2 Platform has many great features. I like the reporting system and data analytics which allows us to track errors. The drag and drop tool is very useful and makes our work progress more simple. Also having access to 3rd apps party through the integration with SQL is one of the most powerful features that I can see.

What do you dislike?

There is nothing mainly, but the is only few online tutorials available and the troubleshooting menu is not enough.

Recommendations to others considering the product

K2 platform is the best in the market for business automation solution. Highly recommended for everyone!

What business problems are you solving with the product? What benefits have you realized?

We use K2 for our clients who are mainly requesting automating invoices systems and K2 helped us to solve lots issues so far.

K2 Platform review by Adam J.
Adam J.
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"Powerful Automation Solution"

What do you like best?

K2 pricing model allows customers to tinker with small projects, then expand into more massive programs as the enterprise adoption of Process Automation expands over time. The company is easy to work with. Sales, Professional Services, and Customer Success teams offer the right level of support at the right time. Although the software platform is excellent, what I like best about K2 is actually the staff.

What do you dislike?

The user community is a bit fragmented. We had a lot of trouble with the installation of the product, and getting moving on development. K2 does have the potential to provide more attractive market entry options for SME's.

What business problems are you solving with the product? What benefits have you realized?

K2 fills a real void in our tech stack, and it does it very well.

K2 Platform review by Bridgette D.
Bridgette D.
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"A robust platform for project managment"

What do you like best?

There are many things that I like about K2. It has a simple integration system like Sharepoint that makes life easy, also creating automated processes is straight forward and doesn't require any experience. The platform is very flexible and have an excellent feature called smart objects that works great for collecting data from variable sources and platforms.

What do you dislike?

There is nothing so far but i wish if they can improve their analytics and reporting system in the future.

Recommendations to others considering the product

I highly recommend K2 platform for small businesses

What business problems are you solving with the product? What benefits have you realized?

K2 platform allowed our customers to make the right decisions based on selecting the required data that they need. it also helped us in monitoring and reporting any data gaps.

K2 Platform review by Charita A.
Charita A.
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"Powerful and robust automated workflow "

What do you like best?

K2 Platform has helped developers in our company to develop applications using visuals designs feature without need of coding.

What do you dislike?

We have experienced bug issues and malfunction of the software although the organization has been able to deliver fix pack to solve the issue.

Recommendations to others considering the product

K2 platform has streamlined integration of systems for business and made it easy and fast using the Smartobjects.In addition to that it provides a free trial basis for clients to test the software before deciding to purchase the product.

What business problems are you solving with the product? What benefits have you realized?

We have been able to have smooth workflow process in all departments by creating custom workflow by just using the drag - and - drop feature ensuring automation of all workflow.

K2 Platform review by Tiaan K.
Tiaan K.
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"K2 SmartForm Developer"

What do you like best?

The UI, look and feel is great with they way everything is so clear and simple. Its really quick to create forms and processes from start to finish. Like the integration aspect also.

What do you dislike?

No search function withing the rules there is however in the states but not within the rules itself, but rectified with K2 Five. Package and deployment tool dependencies has constant conflicts that takes ages to compare. (Apparently Fixed in K2 Five)

What business problems are you solving with the product? What benefits have you realized?

Multiple Departments on one platform processes for each system etc

Hospital Management

Hospital Enquiries

Hospital Accounts

Customer Management

Leave Systems

Claims departments

K2 Platform review by Administrator in Design
Administrator in Design
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"Solid business process platform at a very reasonable price."

What do you like best?

We have some internal systems and process issues that we have not been able to find a permanent solution for, which has impacted data used in workflows and can cause errors. The ability to restart from a point in the workflow has really helped us, our old workflow package did not allow that.

What do you dislike?

The product has done everything we have asked from it so far, our issues regarding workflow are not related to this product, but rather our other systems and business processes.

Recommendations to others considering the product

The K2 cloud platform is very flexible and extremely easy to use. It has the most robust logic designer I have seen; very intuitive and allows new users to be proficient immediately.

What business problems are you solving with the product? What benefits have you realized?

We mostly use it for complex approval processes.

K2 Platform review by Dan W.
Dan W.
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"Excellent Product!"

What do you like best?

K2 is very powerful and flexible giving us the ability to automate many business processes that were once manual. A little time designing the process saves a considerable amount of time spent on routine processes.

What do you dislike?

The upgrade from K2 4 to K2 Five requires rebuilding existing forms and workflows, with no direct upgrade path.

What business problems are you solving with the product? What benefits have you realized?

We have dramatically reduced the time-spent onboarding and off boarding employees using the K2 software. Account creation and termination is now an automated process with little user intervention.

K2 Platform review by Rochelle N.
Rochelle N.
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"Fast for application development"

What do you like best?

Working with Smart forms is easy, fast and and can be created without writing a code. The automation makes life easy and minimize our manual tasks. K2 works great for creating application, and the integration feature is one i like the most. It allowed us to use MS SharePoint as an external data source. The reporting system is another good feature that they have.

What do you dislike?

The technical assistance team is no the best.

Recommendations to others considering the product

K2 is simple to use and helped to improve our services that we offer for our clients.

What business problems are you solving with the product? What benefits have you realized?

The platform helped us to solve our issues with the business processes related to the inventory automation system.

K2 Platform review by Linet f.
Linet f.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"A flexible reliable process automation ."

What do you like best?

Its amazing its inclusive of a 3rd party like sharepoint.

Its accuracy in providing quality reports is something you dont want to miss .

It also ensures you connect to other colleagues or systems and assemble applications at ease .

What do you dislike?

For a beginner you must be taught how to use it ,its a challenge .

And the prices should be adjusted to be a bit friendly its really expensive when updating and all that .

What business problems are you solving with the product? What benefits have you realized?

its solving what other such as sharepoint does by making it fast and more accurate in an advanced way boosting efficiency for our organization in business management process.

K2 Platform review by Howard G.
Howard G.
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"Improve efficiency, decrease cost"

What do you like best?

Product versatility to be able to reduce the chance for human error in otherwise manual processes.

What do you dislike?

In previous version there was a disconnect between modules. The new version seems to have corrected this issue.

Recommendations to others considering the product

Compare with other products to make sure the fit is right. While K2 works perfectly for us, it may not for your processes.

What business problems are you solving with the product? What benefits have you realized?

We're increasing and decreasing costs by eliminating manual processes, thereby reducing the need to hire additional staff in various depts, or allowing us to utilize existing staff in better ways. Our on-boarding and off-boarding process alone has allowed our org to regain 15-20 hours biweekly across several depts.

K2 Platform review by Sandra L.
Sandra L.
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"Great Platform at a low cost"

What do you like best?

I liked k2 because it is really easy to use and it doesn't require any prior coding experience. Also it has a variety of great smart objects that is very useful and help a lot in creating the workflows. K2 allowed us to build our desired apps easily with no issues and their customer service are really helpful.

What do you dislike?

I didn't experience anything major, but whenever we had any problems, K2 customer service as so responsive and always helped.

Recommendations to others considering the product

I highly recommended because of its great integration tools.

What business problems are you solving with the product? What benefits have you realized?

K2 was really helpful to fix out clients problems without having to worry about any coding issues.

K2 Platform review by Miguel R.
Miguel R.
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"Great tool for automation"

What do you like best?

K2 Platform helped us to move from the doing our manual workflow to more quick and automated workflow. The platform is easy to use once you get used to it and the drag and drop feature simplifies the work. The dashboard helps to track and detect any errors.

What do you dislike?

It took us a while to integrate our 3rd party apps to the platform because there was no clear instructions available.

Recommendations to others considering the product

K2 has a decent workflow for business automation. The reporting system is reliable and give accurate numbers without any issues

What business problems are you solving with the product? What benefits have you realized?

K2 helps us to solve our customers problems related to healthcare management systems

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K2 Platform
4.3
(99)