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(169 reviews)
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Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

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Kayako pricing & plans
Inbox $15 /agent/month A shared email, chat, and social inbox for small teams
  • Email, chat and social
  • Assignment rules
  • Insights
  • Collision prevention
  • Canned responses
  • 600+ app integrations with Zapier
Growth $30 /agent/month Customer service software for growing teams
  • Everything in Team, plus:
  • Powerful automation rules
  • Custom views, fields, and forms
  • Custom reporting
  • Multi-brand, multi-language
  • Advanced Help Center customization
  • Organization profiles (B2B support)
Scale $60 /agent/month Customer service software for larger teams
  • Everything in Growth, plus:
  • Advanced workflow customization
  • Internal Help Center
  • Custom security policies
  • Custom roles
  • Salesforce integration
Pricing information for Kayako is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Kayako must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost

Based on 4,980 reviews across 33 products

Reviewers rank Kayako in the 48th percentile for cost in the Help Desk category
Customer Discount

Based on 63 reviews

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(169 reviews)