4.2 out of 5 stars

Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

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Kayako Pricing

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From early stage to scale, we have a plan for you

  • Free
    $0 up to 3 agents
    A modern messaging app to chat live with your customers
    • Live chat and email
    • Basic Help Center
    • 600+ integrations with Zapier
  • Inbox
    $9 /agent/month
    A shared email, chat, and social inbox for small teams
    • Email, chat and social
    • Assignment rules
    • Insights
    • Collision prevention
    • Canned responses
    • 600+ app integrations with Zapier
  • Team
    $15 /agent/month
    A simple, modern help desk for small teams
    • Everything in Inbox, plus:
    • Email, chat and social
    • Support workflow
    • SLA and business hours
    • Advanced Insights
    • Macros
    • Single sign-on
  • Growth
    $39 /agent/month
    Customer service software for growing teams
    • Everything in Team, plus:
    • Powerful automation rules
    • Custom views, fields, and forms
    • Custom reporting
    • Multi-brand, multi-language
    • Advanced Help Center customization
    • Organization profiles (B2B support)
  • Scale
    $59 /agent/month
    Customer service software for larger teams and businesses
    • Everything in Growth, plus:
    • Advanced workflow customization
    • Internal Help Center
    • Custom security policies
    • Custom roles
    • Salesforce integration
Pricing information for Kayako is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Kayako must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost of Kayako

Based on 3127 reviews across 26 products

Reviewers rank Kayako in the 47th percentile for cost in the Help Desk category
Customer Discount

Based on 51 reviews

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