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Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

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Kayako Pricing

From early stage to scale, we have a plan for you

Kayako pricing & plans
Free $0 up to 3 agents A modern messaging app to chat live with your customers
  • Live chat and email
  • Basic Help Center
  • 600+ integrations with Zapier
Inbox $9 /agent/month A shared email, chat, and social inbox for small teams
  • Email, chat and social
  • Assignment rules
  • Insights
  • Collision prevention
  • Canned responses
  • 600+ app integrations with Zapier
Team $15 /agent/month A simple, modern help desk for small teams
  • Everything in Inbox, plus:
  • Email, chat and social
  • Support workflow
  • SLA and business hours
  • Advanced Insights
  • Macros
  • Single sign-on
Growth $39 /agent/month Customer service software for growing teams
  • Everything in Team, plus:
  • Powerful automation rules
  • Custom views, fields, and forms
  • Custom reporting
  • Multi-brand, multi-language
  • Advanced Help Center customization
  • Organization profiles (B2B support)
Scale $59 /agent/month Customer service software for larger teams and businesses
  • Everything in Growth, plus:
  • Advanced workflow customization
  • Internal Help Center
  • Custom security policies
  • Custom roles
  • Salesforce integration
Pricing information for Kayako is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Kayako must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost

Based on 2,609 reviews across 31 products

Reviewers rank Kayako in the 71st percentile for cost in the Live Chat category
Customer Discount

Based on 8 reviews

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