They are still developing the script. It always gives error and they will force to update.
I purchased the update but it did not worked.
I send the following message.
Your new software is not compatible with php 5.3 and when we upgrade our php of server to 5.4 then it is not connecting with database and giving fetal error. In this case you should refund the money which I have paid for upgrade otherwise I have to report about your software to various complain websites ans blog.
and They Replied.
Please be informed that we do have the Installation Service available at $299 where one of our engineers will upgrade your help desk. Would you like to purchase the service?
On the other hand, it will not be possible to refund the amount as the renewal service is the optional service. Also, we have provided you the latest software files and the license key in this case.
Kayako Business Associate - Asia Pacific
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