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KBMax 3D CPQ

KBMax 3D CPQ

4.4
(57)

KBMax is Cloud CPQ with 3D UI & CAD Automation

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KBMax 3D CPQ Reviews

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KBMax 3D CPQ review by Hannah  N.
Hannah N.
Validated Reviewer
Verified Current User
Review Source

"A Simple Solution "

What do you like best?

KBMax provides a completely different way of conveying the products you have available. Before using this we could provide potential customers with a description of what we can do and they would be able to work with a CAD team to develop a mock-up of what they are purchasing. This would take up massive amounts of time and slow the development process down. Now we can provide a platform for potential customers to control the customization themselves and see changes they make in real time. This leaves the CAD Team to work on designs at the end of the customer's journey and not the beginning.

What do you dislike?

I have not found anything to be a problem with KBMax but there are a few features that could use some improvement. When making changes it would be nice to be able to control which changes go live and which ones are held back instead of everything you have done being put up live on the storefront.

Recommendations to others considering the product

I would recommend give this a try if you struggle to convey the complexity you are able to offer and you find time is often wasted at the being of a customer contacting you. This can really streamline the process.

What business problems are you solving with the product? What benefits have you realized?

We have been able to cut down the amount of time wasted developing designs for potential customers that are not serious. This is now virtually non-existent. Our design team now only has to work with serious customers wanting very detailed customization, any other changes can be controlled by the customers themselves.

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KBMax 3D CPQ review by Liam  M.
Liam M.
Validated Reviewer
Verified Current User
Review Source

"A robust solution "

What do you like best?

The best part of KBMax is how easily you can set out a pricing structure for products. Even with a customisation structure right down to minuscule details you can build the infrastructure to provide an accurate quote automatically. This saves huge amounts of time and helps spur business on because customers are not initially scared off by having to speak with someone directly for a quote. This also helps customer gain a better understanding of what is available without having to ask lots of questions.

What do you dislike?

I found it hard to get to grips with the program but this is to be expected from such a comprehensive and professional platform. Once you give it time it becomes much easier and it is worth sticking it out. I have found on occasions it runs a little bit slow. This is probably down to it being a browser based application and your own internet speed could affect this. Maybe having the choice between a dedicated program or a browser based app would be good.

Recommendations to others considering the product

This is quite a big step forward in some respects but i think it is definitely the future, I would recommend this to any one looking to provide models and customisation options for their designs.

What business problems are you solving with the product? What benefits have you realized?

We are more accurately able to display what we can provide for a customer now. We can display all of the options available and all of the customisation you can do and we can do this visually. Which is much easier than trying to explain it through email etc.

What CPQ solution do you use?

Thanks for letting us know!
KBMax 3D CPQ review by Peter V.
Peter V.
Validated Reviewer
Verified Current User
Review Source

"The Future "

What do you like best?

KBMax has allowed us to create a clear an easy to use storefront and inventory with detailed 3D models of everything that we have on offer. It has opened our customers up to a world of customisation and has made them aware of option they may have previously not known about when first reviewing our service.

We have also saved large amounts of time by our design team not having to work on basic models when customers request a quote. Customers can built their own package now and our team can add more context if needed. This has saved a lot of time and stopped our time being wasted.

What do you dislike?

I have found nothing that i dislike about the platform itself. I feel as though there could be improvements made to the support material available, and upgrade to the knowledge portal and some more tutorials would be great.

Recommendations to others considering the product

I would recommend this to anyone who finds their design team spends large amounts of time creating designs for customers with little promise of closing the deal, this can remove the worry of your time being wasted and put the customers in control of what they want.

What business problems are you solving with the product? What benefits have you realized?

We have been able to save ourselves and our customers time and effort by providing a platform for them to customise items themselves. This can increase the business we receive as people can see all the options available straight away, instead of having to contact us.

KBMax 3D CPQ review by Simon B.
Simon B.
Validated Reviewer
Verified Current User
Review Source

"Impressed!"

What do you like best?

KBMax 3D CPQ looks like it would be a huge boost to our customer and client facing front end for sales. The flexibility of options available is wonderful and it makes our company look like an elite business without the need of expansion.

What do you dislike?

As someone who doesn't come from a background in programming or 3D design, it can take quite a long time to adjust to using the software and fully understand the possibilities of what it could do for you and your business. This may be a nuisance in the short term, but exemplifies how the software can expand your work far past your personal limitations without the need to hire more staff.

Recommendations to others considering the product

It would be difficult to not recommend KBMax 3D CPQ to anyone working within a relevant area. It appears that the possibilities of the software could hugely expand your business and provide a great front end for customers.

What business problems are you solving with the product? What benefits have you realized?

KBMax 3D CPQ provides the option of visualising our store front using 3D models, flexible pricing and configurations, automation, documentation and workflows.

KBMax 3D CPQ review by Jared S.
Jared S.
Validated Reviewer
Verified Current User
Review Source

"Excellent Program"

What do you like best?

KBMax gave our customers and engineers the ability to design a water quality unit to fit their need without waiting for a response from our sales people or waiting on a design from our CAD department. After they design their unit that fits their need, it can be sent to our CAD department to do any finishing touches that may be required.

What do you dislike?

If you don't have any background in programming, it can be a little overwhelming when given all the information. I'm sure that after I use the product for a while and get some more training on it, it will become a lot easier to use.

Recommendations to others considering the product

Try to provide KBMax with as much information about your end goal as possible. They are very knowledgeable and can help you along every step of the way.

What business problems are you solving with the product? What benefits have you realized?

It frees up our CAD department from doing simple designs for a customer that may not be that interested in our product. This allows our CAD department to focus on improving existing units and to further help engineers to finalize their design.

KBMax 3D CPQ review by Chris L.
Chris L.
Validated Reviewer
Verified Current User
Review Source

"Great Program."

What do you like best?

It consolidates our inventory into an easy to navigate program and allows vast customization for our many and varied products. It also streamlines our quoting process allowing us to become more efficient. Also, the KBMax team has been great throughout our deployment. They have been very helpful in teaching us how to use the software, and are always willing to try to solve any issues we come across.

What do you dislike?

The inability to choose what to deploy. If any changes are made in the developer environment, all will be deployed if you choose to do so. The option to maybe choose what sections to deploy could be nice. But overall it is trivial.

What business problems are you solving with the product? What benefits have you realized?

KBMax is allowing our customers to view many of the products we provide in an easy to navigate program. It also allows us to speed up the process of quoting significantly by pulling information from our ERP system and autopopulating quotes.

KBMax 3D CPQ review by Alexander C.
Alexander C.
Validated Reviewer
Verified Current User
Review Source

"KB Max is a pretty great software system. "

What do you like best?

I like some of the functionality and ease that there is in doing relatively easy to program algorithms for properly quoting and designing some custom pieces. The customer service is great and although I had some technical issues the development team was quick to help me through a remote connection and suggest my company purchase better hardware to use its modeling functionality.

What do you dislike?

I would appreciate if the program maybe functioned through a desktop app instead of via browser but that is not much of an issue. I think the main problem is that the tutorials and wiki help page could use some updating. I sort of feel that video tutorials are a must for some of the more complicated nesting and modeling functions of the program.

Recommendations to others considering the product

Do the required training.

What business problems are you solving with the product? What benefits have you realized?

We have been using their software to develop a more accurate and robust quoting system for sales. I am using some of the things learned from the engineering office and salesmen to create a easier to understand system from which crude models of what will be manufactured can be procured.

KBMax 3D CPQ review by Mark M.
Mark M.
Validated Reviewer
Verified Current User
Review Source

"Excellent software and easy to learn and program"

What do you like best?

Awesome team to work with. Ease of understanding and use of the snap block rules when creating and maintaining the configurators. Nice exporter add-in for SolidWorks that creates files that are easily uploaded for use in a 3D scene. Animation and Hotspots make the user experience cooler. Nested configurators help with maintenance and consistency.

What do you dislike?

When making future changes, not being able to either revision in Dev or make changes in Test. Copy and paste between configurators could be improved.

Recommendations to others considering the product

Plan the requirements ahead as much as possible. Think about what you would like in the 3D scene and how you want it to show. Think about possible animation and other scene interaction.

What business problems are you solving with the product? What benefits have you realized?

We are giving the user a simpler and more user friendly experience. They can see what they are configuring as they go giving them confidence in what they will get. The user can save, view configuration, change configuration, and send an RFQ at time of configuration.

KBMax 3D CPQ review by Andrew  C.
Andrew C.
Validated Reviewer
Review Source

"Advanced and Considered "

What do you like best?

KBMax is different to anything i have seen and used before. They are providing a comprehensive solution to providing a great storefront for any business that offers customizable products to their customers. My Favourite feature is how accurately customers can look edit the product they are looking at. They can make a start and create some complex and complete orders without any need to contact our team or the CAD team to be involved. Once they have created what they want they are provided with a quote for it as well. It has increased our team's productivity tenfold because customer contact time has massively decreased mainly because of the control they have over it.

What do you dislike?

When first using the program I found that I was a little lost, there is so much you can do with it and it is a little daunting. A background in programming will really help when first using it. Once you have used it for a while it is easy to get the hand of but at first, it can be really difficult and I certainly need some help from more experienced users

Recommendations to others considering the product

This has enabled us to provide a higher level of care and attention to detail to our customers because of the time it has saved us. A great solution for a storefront and quoting system.

What business problems are you solving with the product? What benefits have you realized?

We have been able to decrease the time it takes for us to provide a quote for our customers massively. As a result of customers having more control at the beginning of their purchase we have more time to provide a higher level of service and attention to detail because time is not taken up providing simple quotes. This is all now automated.

KBMax 3D CPQ review by Adam  S.
Adam S.
Validated Reviewer
Review Source

"So quick to get going"

What do you like best?

I liked how quickly I was able to jump right in and start using KBMax. I think that it can be quite hard to imagine how your business and storefront would look when using this and the easiest way of understanding this is to start using it straight away. The fact that this is web browser based means you can have a look at it straight away and start to see how you could use it within your business.

Aside from how easy it is to get going with it, the whole concept is great, I love how much detail you can add to the quote structure. This can really help get across what you have to offer your customers. The Joint project and collaboration feature is great as well and really helps us get things moving along quickly.

What do you dislike?

When generating certain file types it can be quite slow, PDF especially. This isn't a problem as the images are incredibly complex and i understand this takes time. This is the only issue I have found with it.

Recommendations to others considering the product

This is a great way to improve the way customer view what you are able to do.

What business problems are you solving with the product? What benefits have you realized?

We are able to more accurately display what we can do for people. Customers who are not sure of the level of customization we can provide can now see it all clearly laid out in front of them and they can start to build exactly what they want from us before even speaking with us. This means that when we are contacted we both have a better idea of what is wanted.

KBMax 3D CPQ review by Ryan  G.
Ryan G.
Validated Reviewer
Review Source

"Time Saving "

What do you like best?

A large portion of time is often wasted when providing customers with a bespoke product that has complex and in depth changes made to it. Creating a back and forth conversation to provide a quote for a customer can be tiresome for both parties and can create an environment that is more like a negotiation than providing a quote. KBMax has allowed us to step away from this style of quotation by providing our customers with all that they need to build a quote for themselves.

The 3D visual aspect of the program and storefront really helps customers understand what they are asking for saving them time and removes any confusion. The product that they build themselves is really what they get.

What do you dislike?

Getting everything set up is daunting if you have no experience with certain aspects of the program. If you have a limited experience with programming then you may have a lot to learn but i am certain that it is worth sticking with it.

Recommendations to others considering the product

KBMax is perfect for saving time and giving your customers more control. I would recommend checking out the trial available for anyone that is interested.

What business problems are you solving with the product? What benefits have you realized?

KBMax improves a number of aspects of the business. It saves massive amounts of time for both the company and our customers by providing them with a platform for them to do most of the work themselves. This places the customers more in control of what they are ordering and helps save everyone time.

KBMax 3D CPQ review by Jean-Philippe L.
Jean-Philippe L.
Validated Reviewer
Verified Current User
Review Source

"Good software, no need to be professionnal IT to program rules in it"

What do you like best?

Excellent support, especially for the "configurator" side. Simplicity of "Snaps" tool to program custom rules in it. Proactive team ready to develop when you need something the software can't do yet.

What do you dislike?

Constant need to switch between scene/configurator UI. Not possible to configure a parent/master 3D scene yet to allow writing rules and logic shared across all scenes.

Recommendations to others considering the product

Take the time to establish what are your needs, your objectives, and what you need in order to reach them. Try to plan as much as you can how you are going to manage your data and your 3D CAD.

What business problems are you solving with the product? What benefits have you realized?

Quicker and more responsive offer building process. Create, obtain preliminary specsheets and get quotes more efficiently for new proposed products.

KBMax 3D CPQ review by Administrator in Construction
Administrator in Construction
Validated Reviewer
Verified Current User
Review Source

"Easy to Implement for Non Programmers"

What do you like best?

Simple to learn interface / yet versatile. The snap blocks make it simple to program even for those who do not program everyday. Yet the ability to utilize the direct code makes it versatile for changes other coding requirements. The support of the KBmax team is also excellent and they are extremely responsive when problems arise.

What do you dislike?

API can be challenging for some aspects of the customization. We rely on a heavy interface with the API because the program used externally and is branded with our website. Some of the UI on the website is clunky due to limitations in API and embedding features.

Recommendations to others considering the product

Make sure you go through the training. There is a sizable library of information to help you out in the wiki but ultimately it is better to have the training to have a thorough understanding of what needs to happen. Also be very aware of the rules you want the system to follow. It is easier if you have them defined completely upfront.

What business problems are you solving with the product? What benefits have you realized?

KBMax has allowed us to auto generate product configurations in minutes that before would have taken hours. The ability to utilize the API to customize our look and feel have allowed us to use it as marketing tool and business development outlet that we did not have previously.

KBMax 3D CPQ review by Doug D.
Doug D.
Validated Reviewer
Review Source

"Great visual software! "

What do you like best?

KBMax 3D CPQ seems to open up a whole world of possibilities in the world of sales that I hadn't previously considered.

What do you dislike?

A first it can be a bit overwhelming on what KBMax 3D CPQ will do for you and how it would integrate into your business. Once you understand this though, the potential is exciting.

Recommendations to others considering the product

The possibilities for any business using this software should at least be explored. It may surprise you what can be offered.

What business problems are you solving with the product? What benefits have you realized?

With KBMax 3D CPQ we have the option to expand what our business looks like to our clients and customers without needing to upscale the amount of necessary employees. This means our staff can focus on providing better service and products in other areas.

KBMax 3D CPQ review by Sofi L.
Sofi L.
Validated Reviewer
Review Source

"Sell complicated products easily "

What do you like best?

Working in sales and especially in the construction industry, it’s often difficult to make an easy sale with such a complicated product that can’t be described in one sentence.

This software is perfectly integrated making it easier to converts sales and ultimately make the buyer experience better.

What do you dislike?

Working in such a large company the other downfall is that it does quite a large amount of training

What business problems are you solving with the product? What benefits have you realized?

Smoother sales and more pleasant buyer journey. We’ve realised that customers shouldn’t and don’t have to wait days for a response, we can now offer that to them within minutes!

There’s no such thing as jargon in our sales teams anymore!

KBMax 3D CPQ review by Marianne V.
Marianne V.
Validated Reviewer
Verified Current User
Review Source

"The Kb Max team is very competent and it is a pleasure to use their product"

What do you like best?

KBMax is user friendly and with the experience of the team, is easy to learn. If we have questions, the team manage to answer us very fast.

What do you dislike?

The 3D scene system could be better. The visibility rules are complicated and the handling of the 3D could be easier and more like a CAD system.

What business problems are you solving with the product? What benefits have you realized?

KB Max will let our costumers configure our product and place orders without the need of a dealer coordinator. It will make the order process much faster and easier.

KBMax 3D CPQ review by Executive Sponsor in Machinery
Executive Sponsor in Machinery
Validated Reviewer
Review Source

"Great company, great product!"

What do you like best?

Three things made this product stand out in our selection process. The first was the it was very flexible and could accommodate complicated logic and still present a simple and understandable interface to the end users. The second was the simplicity of the back end programming. While none of the products we evaluated were plug and play or easy to maintain, the programming interface provided by KBMax CPQ was largely drag and drop logic with a little bit of programming required. It was simple enough that our product engineers could understand it with minimal training and they could get a comfort level with it within a few days of starting to use it. This allowed us to distribute the basic setup and ongoing support across multiple people rather than relying on a single administrator. Last but not least, the technical support we received in the sales stage was much better than any other product we evaluated and it stayed at a very high level after the purchase. Easy access, competent programmers with engineering backgrounds, and regular sessions with project management kept the project on point and moving along well.

What do you dislike?

It would be nice to see the programming simplified even a bit more but, as I noted elsewhere, this programming interface was by far the most intuitive and easy to learn of approximately 8-10 products we evaluated.

Recommendations to others considering the product

Define as much as possible about your business processes and product up front as possible. We went to great pains to do this and the results were much better than had we not done so.

What business problems are you solving with the product? What benefits have you realized?

We sought to solve a number of business issues with a CPQ product and KBMax was able to address them all. One issue was controlling the selling price and discounting approvals worldwide. Another was having a uniform proposal format that would give consistency of appearance while also having flexibility to accommodate exceptions based on territory, language, currency, and individual subsidiary and distributor agreements. We sought to minimize the training time and prevent mistakes among new sales staff when selling a highly configured product. The final benefit we sought was to minimize the involvement of our product engineers in the configuration and sales order processing cycle in order to speed up the cycle time as well as free them up for more technically useful roles.

KBMax 3D CPQ review by Administrator in Machinery
Administrator in Machinery
Validated Reviewer
Verified Current User
Review Source

"KBMax is a great software with an even better team"

What do you like best?

They have a great team that will work with you to accomplish your goals. They accept customer feedback, and are efficient at closing the loop, developing the software to fit each customer individually but without losing sight of the overall product. The software itself is a quick study, allowing you to build just about anything you want.

What do you dislike?

When working with multiple configurators the deployment process requires some work arounds and extra communication to implement and maintain projects effectively. Communication is key no matter what the software provides but I think some enhancements to the deployment process would greatly ease the process for the team to effectively maintain and deploy configurator projects.

Recommendations to others considering the product

Transparency is key during an evaluation. Ensure you trial and evaluate the full extent of your requirements with all the vendors you are considering. Where other vendors fell short was when they relied on a screenshot or by telling us they could do something, while KBMax actually showed us a working product that we could put our hands on.

What business problems are you solving with the product? What benefits have you realized?

Automating CAD models and drawings for engineering, reducing wait times and handoffs between engineering groups and decreasing drawing lead times to sales.

KBMax 3D CPQ review by Administrator in Mechanical or Industrial Engineering
Administrator in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"KBMax has been a very receptive company to work with in providing solutions to our needs. "

What do you like best?

The KBMax team has been one of the best parts of the system. They are always willing to create examples to show another way of thinking. They have also been very willing to review code and offer guidance and solutions as necessary. Any roadblock we have encountered, they are willing to look at and determine if a change to their program is necessary. Overall they have been very receptive and responsive.

What do you dislike?

The deployment process seems to be a bit cumbersome for our needs. The inability to select which configurators get deployed to Prod has caused our team to re-think how we would like to deploy. KBMax, however, has been great at trying to come up with a solution that will fit our needs.

What business problems are you solving with the product? What benefits have you realized?

We are automating multiple CAD drawings in order to reduce time designing by our engineering team. So far we have been able to cut back on multiple hours of repetitive work. We have also been able to standardize many designs across our company. This has lessened our segregation and will allow us to move model lines from plant to plant easily.

KBMax 3D CPQ review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Fast interactive 3D visualization for the web"

What do you like best?

The 3D visualization on the web is very impressive in terms of speed and loading times. Running the 3D on tablets and phones works really well also without downloading an app. Works right inside my Galaxy's web browser. Setup for the 3D is also worth mentioning because you can easily upload models from SolidWorks and quickly setup the model with the administrator back end.

What do you dislike?

Don't really have any complaints. The 3D in KBMax can handle models much more complex in size than what we need

Recommendations to others considering the product

Try testing large complex 3D models in other software. We've found many that can only handle 100,000 polygons or so, but with KBMax, we are able to upload CAD files with millions of polygons

What business problems are you solving with the product? What benefits have you realized?

Setting up visualization for configured server systems. We can view configured server in 3D on the fly while selecting options. One benefit is the speed as to how fast the visualization updates instantly

KBMax 3D CPQ review by Administrator in Tobacco
Administrator in Tobacco
Validated Reviewer
Review Source

"Very good product, great support"

What do you like best?

The flexibility and agility of the tool (rules and configuration options), once you know what you want in general it is really fast to have it implemented. And specially the consumer centricity and agility of the support team here in EU, always willing to make it happen and delivering the product even with tight schedules.

What do you dislike?

In terms of the product: when it comes to the configurator itself, fields, rules and the 3D scene for me it is really good, now the "output file" is a bit cumbersome (formatting), input files are not really easy to manage and we couldn`t find a great solution for when the configurator is updated.

In terms of support: whenever a CPQ is needed to fix/adjust something we go to weeks or months of waiting, luckily nothing was a blocker for us up to now.

What business problems are you solving with the product? What benefits have you realized?

A what you see is what you get approach, communication between marketing and product development teams.

KBMax 3D CPQ review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Good software, great support team"

What do you like best?

- Easy to setup the configurations ourselves; great to be able to tweak our system without having to call support.

- The support team is great; they know their software inside out, and have solved all our requests quickly and effectively.

- Works great, really does what it says!

What do you dislike?

- The interface does not look quite as modern as some other products

Recommendations to others considering the product

- Don't hesitate to use their technical staff; they are efficient and know their stuff! They have helped us do exactly what we wanted.

What business problems are you solving with the product? What benefits have you realized?

Clients are now able to understand the available product options much more easily; they can obtain a quote immediately, and play around the pricing of various options, without constant back and forth with our team.

KBMax 3D CPQ review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Review Source

"Great for visual design"

What do you like best?

I am comparing this to matlab. I prefer matlab becuase matlab has a cleaner ui/ux. KBMax gave my fellow engineers the ability to design a GPU mining rig render to then send to our sales team to determine how we will source the necessary materials to build the GPU rigs.

What do you dislike?

boring 90's interface. You would think a design company would have improved their designs!

Also there is a steep learning curve for non program native employees.

What business problems are you solving with the product? What benefits have you realized?

visualization of trucks. From configuration, config, pages, groups, fields, actions etc

Designing a large crypto/blockchain gpu mining farm is a lot of work and I am glad I can do it in KB.

KBMax 3D CPQ review by Angela H.
Angela H.
Validated Reviewer
Review Source

"KBMax is an excellent software"

What do you like best?

They have a great team and are continually improving the tool to meet our needs and are easy to work with. The software is easy to learn, which enables us to build Configurators in house as needed for our business to grow and be efficient.

What do you dislike?

Currently we are unable to revision the models so we have to be really careful about deployments to production.

What business problems are you solving with the product? What benefits have you realized?

We have begun scoping the integration with our shopping cart and I am confident that together we will find the solutions that we need.

KBMax 3D CPQ review by Administrator in Construction
Administrator in Construction
Validated Reviewer
Verified Current User
Review Source

"Very easy to use and very good technical support."

What do you like best?

The technical support and availability of the KBMax team greatly facilitates our work.

What do you dislike?

At the level of the 3D section, the software is less friendly user, fortunately, this is not a section where our customers have access.

What business problems are you solving with the product? What benefits have you realized?

Our company offers a multitude of products with several options. KBMax allows us to facilitate the transfer of information with our customers by making it very easily autonomous. This will greatly help improve our customer service and reduce order management time.

KBMax 3D CPQ review by User in Machinery
User in Machinery
Validated Reviewer
Verified Current User
Review Source

"Programming for configuring model development"

What do you like best?

I liked that it was quick and easy to set up. I was able to get my model captured and run basic programing to manipulate it in just a few days.

What do you dislike?

The worst thing to deal with in Kbmax was changing the order of outputs in the tree. This was frequently necessary to ensure that the model built correctly and to keep the outputs organized. you should be able to more than one output feature in one move rather than dragging one at a time. You should also be able to copy and paste within the outputs.

Recommendations to others considering the product

Take a look at all of the design parameters that you want to configure and try to figure out all the logic you will need to cover. This will give you an idea of how much programing and trouble shooting you will need to do to get up and running.

What business problems are you solving with the product? What benefits have you realized?

We are able to create shop and customer drawings quickly for a variety of different product configurations. KbMax has also made it easier to outsource drafting.

KBMax 3D CPQ review by Kirk F.
Kirk F.
Validated Reviewer
Review Source

"Reliable, flexible, with great support."

What do you like best?

The drag-and-drop interface lets a much larger group of people specify our products... people who may not know all the business rules of what-can-connect-to-what. With those rules coded into KBMax, we can focus more on what we want, and less on "are we allowed to do that?"

What do you dislike?

Some people didn't like how the system requires Silverlight (a web add-on, like Adobe Flash). It would be nice if it didn't require this other software. Our company allows Silverlight, but maybe some other large enterprise-level customers would struggle with another piece of software installed on their user's workstations.

Recommendations to others considering the product

When selecting a vendor, keep in mind not only their technology but also their team. We've had a great relationship with KBMax (they're responsive and collaborative) and it's been consistently great for years.

What business problems are you solving with the product? What benefits have you realized?

We're trying to quickly build and price unique systems... where each customer can build an assembly that's never been seen before. This isn't just customization... it's complete construction. Previously, this required much more time to have drawings approved -- now with the logic in KBMax, anyone can see instantly what can be constructed, and what cannot.

KBMax 3D CPQ review by User in Machinery
User in Machinery
Validated Reviewer
Verified Current User
Review Source

"Awesome CPQ"

What do you like best?

The UI is super easy to navigate and requires very little training. Options are all intuitive and the flow between segments is seamless. We typically use it for CAD generation. KBMax provides an easy model creation process that takes into account company drafting standards.

What do you dislike?

The only complaint I have is not with the software but that my company didn't start using it sooner

What business problems are you solving with the product? What benefits have you realized?

A simple and easy way for users to generate 3D models

KBMax 3D CPQ review by darren l.
darren l.
Validated Reviewer
Review Source

"Visualization made eaasy"

What do you like best?

The ability to upload the products and pictures quickly to get underway and then sending that information seamlessly back into Salesforce CPQ

What do you dislike?

It will be great when the team expand into Europe so we can get a closer relationship

What business problems are you solving with the product? What benefits have you realized?

Customers ask us for extended visualization for complex products and we use the seamless integration to retrieve the Bill of Materials from KB max to allow us to help customers price and quote

KBMax 3D CPQ review by Morgan J.
Morgan J.
Validated Reviewer
Review Source

"We have been using KB Max solution for internal needs "

What do you like best?

The flexibility it offers and the level of responsiveness/professionalism of the teams

What do you dislike?

I guess this is inherent to the business, but sometimes not having deeper knowledge of our area

Recommendations to others considering the product

The tool is actually so flexible that you have a clear plan/map on what you want to achieve

What business problems are you solving with the product? What benefits have you realized?

We are basically streamlining and automating our projects through KB

KBMax 3D CPQ review by Steve C.
Steve C.
Validated Reviewer
Verified Current User
Review Source

"Great company to work with, fully customizable product"

What do you like best?

Fully customizable, great product support. Serves the needs of our staff, customers and engineers.

What do you dislike?

Can be slow to generate PDF files. Sometimes network communication between servers gets slow/lost (this is probably more our company's problem than KBmax).

Recommendations to others considering the product

Define your design rules thoroughly and completely. KBmax can implement them, but they need to be complete and bullet proof.

What business problems are you solving with the product? What benefits have you realized?

We allow our sales force to customize products directly with the customer eliminating the need for engineers and designers early on in the process. KBmax allows sales to get a CAD quality drawing, ready to present to the customer in a matter of minutes.

KBMax 3D CPQ review by Davide M.
Davide M.
Validated Reviewer
Verified Current User
Review Source

"Review by Davide"

What do you like best?

I prefer the possibility to use the configurator on-line with regular updates and possibility to work live on the cloud, saving new project on the database and building them also after a medium/long period.

What do you dislike?

I dislike the period in which there are updates on the cloud so it's not possible to work on new project and building them. I also dislike the period in which there is a low internet connection so it's not possible to use the configurator at its best.

What business problems are you solving with the product? What benefits have you realized?

Easier way to receive order by customer.

KBMax 3D CPQ review by Administrator
Administrator
Validated Reviewer
Review Source

"Very powerful software interface for building configuration tools but improvements are needed."

What do you like best?

I like the intellisense feature which aids in the programming. The navigation between the screens and various event sections is fast and easy. The software is relatively simple and clean which makes it robust. Very few crashes.

What do you dislike?

1) When creating functions in advanced code. KBMAX does not recognize the added code in other events such as "On End" or "On Child Value Change" or even in the action code until you save, close, and re open KBMAX. Then the advanced code is recognized.

2)Sometimes the intellisense does not open up and sometimes it does

3)Occasionally the configuration file will be closed with an error and there is a chance the config file will be unable to be reopened. The only way to save the file and access it would be to hit control, alt, shift, and z. Even then the editing is not very self explanatory.

4)Do not have any tutorials or documentation on any of this software. For example the cntl, alt, shift z thing was not told to us until months after we initially had the problem. The communication can be better from the troubleshooting standpoint.

Recommendations to others considering the product

Understand what the software can do and the best way to use it for your application. You will need to find a balance between speed and function. Although speed and function should both be quite high.

What business problems are you solving with the product? What benefits have you realized?

We are speeding up the engineering process considerably. We are also fixing the errors once instead of fixing them over and over. Now we have consistent and reliable products.

KBMax 3D CPQ review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"Design Automation on the cloud"

What do you like best?

Automation to make the work faster and with less errors.... and fabrication got lot more easier when compared earlier.

What do you dislike?

Too much slow need to improve a lot, and it cannot build all the products still under process full implementation not been done. Speed with which it builds the product and very slow at entering the values...

Recommendations to others considering the product

I would recommand if its a bit faster to load and and accept values fast

What business problems are you solving with the product? What benefits have you realized?

1. Errors have dradually decreased from earlier where the product was modelled manually,

2. Material losses were decreased and less NCR than before and

3. Reduction in design to manufacturing time as it used to be much higher.

KBMax 3D CPQ review by User
User
Validated Reviewer
Review Source

"Good product. Huge timesaver."

What do you like best?

Once you have the product designed and set up in KB it takes very little time to clean up the SolidWorks drawings for production. Our company also has KB set up to generate a BOM linked to our ERP system. You can run multiple builds. Start one and while you wait for it to build, go back and configure another.

What do you dislike?

(Minor issue - more of a personal annoyance) KB uses Silverlight which does not allow cutting and pasting with a mouse click. CTRL C & V still work. The build times can be very long depending on the complexity of the design.

Recommendations to others considering the product

Have a full time team to set up the configurators and set up the rules

What business problems are you solving with the product? What benefits have you realized?

KB is keeping our designs consistent. 9 engineers designing the same product 9 slightly different ways. KB stops this once your standards and rules are set.

KBMax 3D CPQ review by User in Outsourcing/Offshoring
User in Outsourcing/Offshoring
Validated Reviewer
Review Source

"A modern alternative"

What do you like best?

This allowed us to bring all of our frameworks into on place, with sales channels becoming easily accessible with email notification to ensure we were always in the loop. It was also easy to integrate our existing SAP system.

What do you dislike?

Cloud sharing was at times a little unreliable and holds limited value.

What business problems are you solving with the product? What benefits have you realized?

It showed that it's easy to integrate existing platforms that are usually difficult to work with due to its API, which made everything much easier.

KBMax 3D CPQ review by Executive Sponsor in Building Materials
Executive Sponsor in Building Materials
Validated Reviewer
Review Source

"President"

What do you like best?

We are primarily using KBMax as a visualization, rendering, and animation tool. We have a very complicated product and KBMax's engineering team was able to grasp our requirements. We are very quickly able to configure, render and to animate.solutions .

What do you dislike?

As we have chosen to have KBMax engineers develop our program, it seems that they are very busy.

What business problems are you solving with the product? What benefits have you realized?

We hope to substantially increase sales of a product line with a value proposition that is very hard to communicate.

KBMax 3D CPQ review by Tatiana B.
Tatiana B.
Validated Reviewer
Verified Current User
Review Source

"Convenient for small projects"

What do you like best?

Gives you options to create your own graphics projects without going for help to the Graphics department

What do you dislike?

Slow compare to other application, sometime waiting for 2-3 minutes to get a drawing.

What business problems are you solving with the product? What benefits have you realized?

Creating graphics fro signs for customers. Having much shorter lead time for these type of requests.

KBMax 3D CPQ review by User in Machinery
User in Machinery
Validated Reviewer
Verified Current User
Review Source

"Great tool to educe your production drawing process by more than half"

What do you like best?

configuration tools created as required and compatible to anyone stating their first time use.

superfluous flow of information with solid support from team

What do you dislike?

long loading times issue this also can be due to the high design requirments and checks involved

Recommendations to others considering the product

great tool to expidiate your process of production and review and helps ion reducing errors with continuous support without fail

What business problems are you solving with the product? What benefits have you realized?

reducing production times, expediating drawing process, reducing repititive errors

increasing efficiency and formatting the drawings to unique style irrespective of the generated location

KBMax 3D CPQ review by Jeff H.
Jeff H.
Validated Reviewer
Review Source

"Good project focus, detailed and open to options"

What do you like best?

Customization options available. Customer service to accomplish this task

What do you dislike?

should have started on the most current version of the software, or converted quickly to it.

What business problems are you solving with the product? What benefits have you realized?

Increases our customer response speed to hours vs. days

KBMax 3D CPQ review by Consultant in Pharmaceuticals
Consultant in Pharmaceuticals
Validated Reviewer
Review Source

"Used for several product lines here"

What do you like best?

Cloud based, flexible, and innovative solution which is easy to use and backed up by a talented team at KBMax.

What do you dislike?

Not much to dislike. Wish building a configurator did not require any technical skills so that business could build them.

Recommendations to others considering the product

If you want an innovative company whose employees are truly experts and actually provide the level of support other vendors only talk about, the company is for you.

What business problems are you solving with the product? What benefits have you realized?

We have several product lines which are configurable or customizable. The tool helps motivate Sales to use standard components and in some cases creates the CAD drawing which together free up Engineer time and allow us to save money and get products to customers sooner.

KBMax 3D CPQ review by Executive Sponsor in Construction
Executive Sponsor in Construction
Validated Reviewer
Review Source

"KBMAX"

What do you like best?

ease of use

company is great to work with

the #D rendering is amazing

What do you dislike?

really nothing-its a great product. It can do so much its easy to add to much to the user interface

Recommendations to others considering the product

absolutely include them for an evaluation

What business problems are you solving with the product? What benefits have you realized?

allows customers to design and visualize what we want to sell them and create specific set of plans.

KBMax 3D CPQ review by User
User
Validated Reviewer
Review Source

"Superb software! "

What do you like best?

Large variety of suppliers are using it so I'm easily able to identify the best fit for my project needs.

What do you dislike?

Requires rigorous training and onboading, it is not a simple plug and play software.

What business problems are you solving with the product? What benefits have you realized?

Providing accurate and reliable visualisations for internal use when seeking complex connectors for speccing large scale, custom projects.

KBMax 3D CPQ review by Industry Analyst / Tech Writer in Medical Devices
Industry Analyst / Tech Writer in Medical Devices
Validated Reviewer
Review Source

"Designer for a company providing solutions for Pharmaceutical Manufacturers"

What do you like best?

KBMax allows us to interface with customers and salespeople where they would usually be unable to communicate in the same medium that the drafters use. They can create their assemblies and models through KBMax and send them along to us, the designers.

What do you dislike?

There were incompatibility issues when upgrading versions of SolidWorks. This may have been in our way of referencing points in KBMax, but still required us to divert resources to reach a solution.

What business problems are you solving with the product? What benefits have you realized?

Communication between salespeople and designers has been simplified. Customers can collaborate with sales to create their visions and expedite our process.

KBMax 3D CPQ review by Christopher A.
Christopher A.
Validated Reviewer
Review Source

"Review of KB Max"

What do you like best?

The customer service is the best I have ever recieved in working with a third party design company.

What do you dislike?

I would enjoy more face to face meetings thorughtout the year.

What business problems are you solving with the product? What benefits have you realized?

We are solving many interal issues for our product ordering processes by using KB Max, that would not have been reviewed without using their software.

KBMax 3D CPQ review by Administrator in Electrical/Electronic Manufacturing
Administrator in Electrical/Electronic Manufacturing
Validated Reviewer
Verified Current User
Review Source

"Outstanging Flexibility to get the job done!"

What do you like best?

The software has so many abilities to connect to different packages, from various data tables to excel, EPDM, solidworks, AS400 ... You can program about anything.

What do you dislike?

There is not much to dislike, our experience has proven anything we did not like, they worked out for us.

What business problems are you solving with the product? What benefits have you realized?

Speed of order to manufacturing.

KBMax 3D CPQ review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"KBMAX REVIEW"

What do you like best?

The user interface is very easy to use, effective for making any design I need. Easy to adjust and build.

What do you dislike?

The load time is slow, building one small assembly can take anywhere from 5 min. to a few hours.

What business problems are you solving with the product? What benefits have you realized?

I use it to increase the part library for building additional designs

KBMax 3D CPQ review by User in Electrical/Electronic Manufacturing
User in Electrical/Electronic Manufacturing
Validated Reviewer
Review Source

"I love the freedom to produce my own renderings. "

What do you like best?

The fact that I can get renderings for my customer right away instead of waiting 3 days to obtain from the layout department.

What do you dislike?

The time it takes to generate once completed. Sometimes I can wait up to 20 minutes for the completion file. Just impatient.

What business problems are you solving with the product? What benefits have you realized?

I'm on the customer service end, I know that the engineering is faster, but so is getting a rendering for the customer.

KBMax 3D CPQ review by User
User
Validated Reviewer
Verified Current User
Review Source

"Complete product"

What do you like best?

Facility to make complex stuffs and rapidly

What do you dislike?

The virtual machine connected to kbmax located in the US while I'm in France.

What business problems are you solving with the product? What benefits have you realized?

New business opportunity with automatic drawing création and costing

KBMax 3D CPQ review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Artista Configurator"

What do you like best?

Configurator is very versatile and allows our field sales to create custom drawings based on our part library. Customer support from KBMax has been excellent.

What do you dislike?

Occasional server issues impacting output.

What business problems are you solving with the product? What benefits have you realized?

Solved lead time for field sales receiving custom drawings made by designers. They can get drawings immediately using the configurator tool.

KBMax 3D CPQ review by Administrator in Civil Engineering
Administrator in Civil Engineering
Validated Reviewer
Review Source

"Great product"

What do you like best?

The KBMAX admin tool and snap rules are top notch. I haven't seen any online 3D visualization that comes close to speed and reliability of KBMAX.

What do you dislike?

Haven't found anything yet. Great product and easy to use.

What business problems are you solving with the product? What benefits have you realized?

Reliability and consistency

KBMax 3D CPQ review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"Assembled different arrangements of sign packages"

What do you like best?

Instant feed back and assembly of options

What do you dislike?

Could add more detail, dimensions, and options

Recommendations to others considering the product

Give it a try and you will be very pleased with the results. Room for improvement but very helpful and user friendly

What business problems are you solving with the product? What benefits have you realized?

Having versatile options of our signs for our consultants to assemble correctly.

KBMax 3D CPQ review by User in Furniture
User in Furniture
Validated Reviewer
Review Source

"Use it daily to streamline my dynamic nesting efforts across 8 pieces of equipment "

What do you like best?

Having the .dxf files on hand and ready for implementing into the nesting software.

What do you dislike?

Haven't experienced anything negative to date

Recommendations to others considering the product

We have shown this software to the Amada Corporation and they seemed interested.

What business problems are you solving with the product? What benefits have you realized?

Cutting out the engineering time and mistakes that can happen with the design end

KBMax 3D CPQ review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Creating tubing assemblies"

What do you like best?

Easy to use interface. Easy to learn software.

What do you dislike?

Nothing. it's great! I have had no problem using the software even for large assemblies.

What business problems are you solving with the product? What benefits have you realized?

Easy assembly creation, less time to create assemblies

KBMax 3D CPQ review by User in Furniture
User in Furniture
Validated Reviewer
Review Source

"KBMax - end panel"

What do you like best?

Easy to use. Easy to learn. Great software.

What do you dislike?

Cost of software.

What business problems are you solving with the product? What benefits have you realized?

Interface between sales and manufacturing

KBMax 3D CPQ review by Consultant in Pharmaceuticals
Consultant in Pharmaceuticals
Validated Reviewer
Review Source

"KB Max review"

What do you like best?

reports are the most important part of this

What do you dislike?

cumbersome to set up besides that it's fine

What business problems are you solving with the product? What benefits have you realized?

data gathering

KBMax 3D CPQ review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Good"

What do you like best?

The system is easy to use and follow.

What do you dislike?

Slow to load.

What business problems are you solving with the product? What benefits have you realized?

Time to receive quotes.

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