What do you like best?
- Its encryption implementation, well-recognized by some official governments organizations
- Tools to help improve existing password and eliminate duplicates
- The long list of plugins to use Keepass on all my devices (Windows, Linux, Android...)
- The password generator tool, which has enough options to comply with many website limitations
What do you dislike?
- The learning curve in using the main software, as there's no tutorials or guides to integrate it with your browsers/devices
- The UI is a bit old, compared to non-free competitors, with a classic Windows 2000 style
- The lacking of password sharing between team members
- Plugins update is not always working great, especially browsers ones, that may need some manual copy-pasting of files to work.
Recommendations to others considering the product
The setup may seem burdensome at first, but it is way more reassuring having its credentials in the company server than hosted by a third party, even if it is encrypted.
A first step can be to use Dropbox integration first, to learn how to use it.
What business problems are you solving with the product? What benefits have you realized?
I am saving my personal password as well as professionnal ones and can have an unique password everywhere, without having to remember it. This strenghten the security as a leak of one of website database will not impact on all my accounts, especially pro ones.
The single problem we encounter is the password sharing between people, since Keepass does not offer any options, compared to Dashlane, which allow to share some passwords with other users, for example.