Kentico

(66)
4.1 out of 5 stars

Delivering more out-of-the-box functionality than other systems, Kentico makes enterprise-grade, integrated marketing manageable and affordable for businesses of all sizes.

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Kentico review by Graham D.
Graham D.
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"Kentico Review"

What do you like best?

Kentico is an easy Content Management system to use and our clients really like it. It can be customized to meet your exact needs but is also a great out of the box solution as well. If you are looking for an easy to navigate and scalable CMS I would recommend looking into Kentico.

What do you dislike?

Kentico spends a lot of effort on their EMS product and we do not utilize it because our clients do not use e-commerce. It is not a very well known application here in the United States as it was developed in Europe. The ability to upgrade to the newest versions if you have customized the application.

Recommendations to others considering the product

Make sure you have a Kentico or a very smart .Net C# developer if you want to customize and part of the out of box Kentico solution.

What business problems are you solving with the product? What benefits have you realized?

Providing high quality customized websites to our clients. We compete against templated website and free website companies. We win business because of the scalability and enterprise level superiority of the Kentico product. Our clients really like the interface on Kentico and how they can update their content anywhere anytime they have an internet connection. Our clients are very busy with their normal day jobs they needed an application that is simple to use and update so they don't have to spend time relearning how to make updates.

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Kentico review by Abigail W.
Abigail W.
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"Ease to use and lots of functionality"

What do you like best?

Part of my job is to teach our clients how to login and make updates within Kentico. I like that you do not have to be a developer to edit content, add blog posts, move pages, etc. Kentico is very easy to learn. I also like the reporting you can create in Kentico to easily keep track of form fills.

What do you dislike?

I sometimes have issues with the Impersonate feature on Kentico. It is definitely not immune to weird random buggy issues as we make updates as well. It usually pretty straightforward to fix though.

Recommendations to others considering the product

I would recommend Kentico to others. It's easy to learn and good to use when you have multiple editors.

What business problems are you solving with the product? What benefits have you realized?

We use Kentico to build websites for our clients. We primarily choose Kentico for its out of the box functionality. We have been able to use several different features of Kentico, from ecommerce features to workflow features within sites.

What Web Content Management solution do you use?

Thanks for letting us know!
Kentico review by Giuseppe A.
Giuseppe A.
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"CMS flexible and powerfull"

What do you like best?

We use this CMS for our production web site. We choose this instead of other (such as sharepoint) for several factor: is in .NET; is not expensive; we really appreciate the staging feature. As a developer we use this CMS as base for our web site, than we develop pages, widget and modules tailored for our needs.

What do you dislike?

Perforamnce are not the best, expecially when the applicati in starts. We use the web applicatioion version, and everytime after a compile action, the web site take a couple of minutes to show the first page.

Recommendations to others considering the product

if you need a cms, with many build in options and modules, but also the availability to add custom functions, at at honest price. this is the right choise

What business problems are you solving with the product? What benefits have you realized?

As previusly said, the staging feature is what we use the most. Before kentico, put some content in production need a relese of software and some action by develoer. Now we have people that can manage content by their own in stage and production env.

Kentico review by Agency
Agency
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"Great CMS across the board, especially for a marketing user"

What do you like best?

Our shop uses Kentico for all our projects. From a marketing user's perspective, it's really intuitive and easy to make updates to our sites. I don't do any development work, but our team is always talking positively about Kentico's out-of-the-box features. They've really mastered it.

What do you dislike?

From a marketing-user perspective, can't really think of anything!

Recommendations to others considering the product

I'm a marketing user myself, but our team is considered a Gold Partner with Kentico. Every site we build and host is done so with Kentico--it's a .NET CMS. Kentico's out-of-the-box features are especially appealing to clients who want to maximize an all-in-one system for ecommerce or online marketing without using separate systems.

Kentico has an open API and can be customized and integrated with a variety of platforms and programs. We build sites on Kentico that integrate with Ucommerce or InRiver PIM, for instance.

We use Kentico in three main industries, and it continues to deliver beautiful sites that are really, really powerful and effective--healthcare and institutions, technology companies, and branded manufacturers and distrbutors.

What business problems are you solving with the product? What benefits have you realized?

Kentico provides us, and our clients with an easy-to-customize, easy-to-use CMS. We integrate it with PIM systems, our marketing automation platform, etc. It saves us time, and it gives our clients more empowerment when it comes to owning and updating their content and its assets.

Kentico review by User in Professional Training & Coaching
User in Professional Training & Coaching
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"Web Page Editing for Dummies"

What do you like best?

This tool is aesthetically pleasing! Everything is organized in a streamlined, clear cut pattern and even those who have never designed a website for a minute can figure out how to edit a page.

What do you dislike?

When you pull up the list of pages (on your website) it can be hard to search and find the page you want to edit. However, this can be easily rectified by simply going to the live page and clicking "edit page." But if you're already in the site editor and want to find something specific it can be slightly time consuming.

What business problems are you solving with the product? What benefits have you realized?

We can have individuals within the company edit a page on the website that has to do with them personally or their department without having to go to IT to fix every little thing. Since anyone can use it, it saves IT and marketing departments time.

Kentico review by User
User
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"Kentico good but clunky"

What do you like best?

It gets the job done. Once trained, I can navigate the CMS.

What do you dislike?

It's really clunky. The steps I need to take to create content is terrible, and it has no memory as to what I was just working on. For example, when I add a feature article to a folder and need to link back to an article I just worked on, it doesn't remember my last task and I have to go through all the folders again to find it and link it.

Recommendations to others considering the product

I've heard great things about Word Press, but I don't know if WP has a powerful enough engine for your needs. Ours is integrated with other programs, and we also have a store that we use Kentico for.

What business problems are you solving with the product? What benefits have you realized?

I am able to create content for our website. The benefits are that it looks good after it's live.

Kentico review by Justin H.
Justin H.
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"A Flexible, Reliable, and Well-thought-out CMS"

What do you like best?

The admin interface is better than those of other CMS platforms I have used in the past, such as an older (2009) version of DotNetNuke. The intuitive layout makes it easier to devolve content management tasks onto less-technical coworkers. The Kentico E-commerce module is intended to work as a self-contained online store system.

What do you dislike?

It would be useful if Google E-commerce Analytics were a simple plug-and-play integration; as it was, this integration required some customization. Sometimes I've needed to hunt for awhile to find a feature buried in the system settings, but with such a complex product I'm not sure how valid a complaint that is.

I would also appreciate better documentation and support of the K# syntax used in macros - I'd like to use these features more than I currently am.

Recommendations to others considering the product

I would recommend thoroughly documenting the features your implementation will need, to determine which can be handled by off-the-shelf features, and which will require customization.

What business problems are you solving with the product? What benefits have you realized?

We need a CMS that can serve customers at several levels: as both an E-commerce site for merchandise products, with all of the features one would associate with a modern online store, but also as a platform to support a longer, "softer" sales cycle for our curriculum products. Kentico provides decent tools to support both of these levels of sales support.

Kentico review by Prince Tafadzwa K.
Prince Tafadzwa K.
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"the CMS for everyone"

What do you like best?

A great marketing tool which has helped our organisation. We are able to retrieve offline documentation to publish online as news posts to our customers in a matter of minutes. In addition, everyone in our organisation is able to use Kentico as it has an easy to navigate interface.

What do you dislike?

Not much really but it will be better if Kentico improves on embedding large files as this on many times take a lot of time.

Recommendations to others considering the product

This is the CMS choice for everyone. It is really easy to use and you can update your web pages in seconds.

What business problems are you solving with the product? What benefits have you realized?

With Kentico, we are able to regularly give our customers top trending news as we just retrieve our offline work as it is sent by our writers and publish in real time.

Kentico review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
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"Intuitive Website Design"

What do you like best?

Our organization uses Kentico to manage and edit our numerous website pages. It is user friendly and staff have the autonomy to edit their own pages.

What do you dislike?

Personally, I have not come across any issues with Kentico, other than routine maitainance done by out IT department.

Recommendations to others considering the product

My suggestion is for mid-sized to large-sized organizations to have a dedicated staff person to maintain the software. They will be the expert for the product and can assist with training fellow staff members. This has worked very well at our organization.

What business problems are you solving with the product? What benefits have you realized?

We are able to manage our Website in-house, which saves our organization thousands of dollars. Other companies/organizations may utilize a vendor to update their pages, so this is a time saver and money saver.

Kentico review by Alex K.
Alex K.
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"Kentico CMS - a CMS that anyone can use"

What do you like best?

The user interface and layout is really user friendly and easy to navigate. Without much training most people can edit and change pages without much trouble at all. Much of the editing you can do feels like Word and it has similar icons and styles that you can choose.

Further to this if you want to go into more depth then there is plenty for more advanced users to get into so it is a good all round system for all levels of users.

What do you dislike?

Sometimes it is hard to embed certain files into some of our articles we produce, but really I cannot think of many other dislikes. I do not use all of the CMS functionality so I could not comment on the whole system but for our needs it really does deliver.

Recommendations to others considering the product

If you are looking for an easy-to-use and user friendly CMS then Kentico is for you. You do not need a lot of training and it is easy to edit, create and update your web-pages. It has really helped us connect with our patients and I would recommend to anyone.

What business problems are you solving with the product? What benefits have you realized?

We are able to deliver news, updates and new content to our patients on a regular basis. It only takes a couple of minutes to get some content from our offline documentation to the live site so we can give updates as they come in.

Kentico review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
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"Excellent content management system for mid-size businesses - under certain conditions"

What do you like best?

Kentico straddles the middle ground between systems such as WordPress or Drupal that offer only basic core functionality but can be rapidly enhanced through plug-ins (of which there are many) and higher-end tools such as SiteCore that can support massive online operations but that require significant developer resources to manage effectively.

Kentico, meanwhile, provides a variety of useful features out of the box, such as workflow and marketing automation, at a cost that keeps it affordable for even a mid-size business. Its user interface can be customized to make sure users see only the things they need to see, resulting in an uncluttered work space. In our case, being a .Net platform was also a benefit, as our development team is most experienced with .Net and we run other .Net products in-house.

Support from the company is also first-rate, with the support team generally responding within 24-hours, and often much more quickly, to requests.

What do you dislike?

Kentico is relatively little-known, which makes finding high-quality, third-party development resources far more challenging than with the open-source options or more well-known, higher-end tools. We have found a very good development partner, but only after having worked with a couple who were sub-optimal.

The lack of a robust plug-in market also means that some features that would require just a simple plug-in on WordPress become a full development project on Kentico, so costs are higher and timelines longer.

Finally, its reporting tools are sub-par given today's expectations. The existing reports cover a lot of the basics such as document inventories, internal search terms, and basic web analytics. But trying to create new or customize existing reports requires a near software-developer set of skills that shouldn't be required in a reporting engine in 2016.

Recommendations to others considering the product

Make sure you understand the pros and cons of Kentico before you commit. For smaller companies than ours (about 200 people) with modest needs on the web, something like Drupal or WordPress may be a better option. For larger companies seeking a robust, high-volume platform and wide range of development support options, also consider bigger players such as SiteCore.

What business problems are you solving with the product? What benefits have you realized?

We needed a content management system for our public web site. Initially we wanted a robust product that would support multiple users with a variety of roles and that could easily be supported by our .Net-experienced development staff. Kentico has provided all that on top of a stable, frequently enhanced platform backed by solid technical support.

Our new goal is integrating our web data with our CRM data without the need for an expensive marketing automation product. Kentico provides built-in marketing automation (as a paid add-on) and relatively straightforward access to its SQL back-end, which is allowing us to merge multiple data sets to help identify our most engaged visitors.

Kentico review by Administrator in Financial Services
Administrator in Financial Services
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"Kentico CMS really helped move our business forward"

What do you like best?

Kentico is a great CMS that allows us to manage content across multiple environments, control how updates get published, and manage user workflows easily.

What do you dislike?

The Kentico platform is organized a bit differently than other content management systems so the learning curve of understanding relationships between different content and page types and templates is a bit higher than normal.

What business problems are you solving with the product? What benefits have you realized?

We have been able to launch sites in 50% less time than in our previous CMS. The user interface is much cleaner and much more user friendly than previous and has really made it so our content editors can churn out updates quicker and publish those changes without IT interaction also.

Kentico review by Emily S.
Emily S.
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"Kentico CMS"

What do you like best?

Kentico allows changes to be made to our website quickly and easily. The navigation of the CMS desk is really simple, made even simpler by the fact you can pin your favourite/most useful pages and editing sections to your home page so you can access them even quicker.

Changes in content and design are really easy to do and the preview mode is much better than previous versions of Kentico. All editing of text, uploading of images is really quick and user-friendly, which was the main problem we were having with our old Kentico system.

What do you dislike?

Sometimes images haven't formatted correctly when they've been uploaded, however once you get used to the system and which options you need to select, it's very easy to overcome this. We do not use all of the features available but the main editing pages and the page to add users are both really simple and user-friendly.

Recommendations to others considering the product

I'd highly recommend it to anyone, even if you have relatively little experience using a CMS system. I had full training but even without this I think it would be easy to navigate and find everything you need.

What business problems are you solving with the product? What benefits have you realized?

We are able to update our product pages and news page so that we can deliver fresh content on a more regular basis than we did before. This will mean that our website becomes a lot more useful for our customers and potential customers, as it won't be showing the same things all the time.

Kentico review by Aaron B.
Aaron B.
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"All-in-1 Marketing Automation, Website Management, and Experience Platform"

What do you like best?

Kentico combines both stability and out-of-the-box functionality with openness for customization.

What do you dislike?

Contact mgmt for multi-site is a little difficult to streamline

Recommendations to others considering the product

Great platform to get up-and-running quickly, customize over the long haul, and without overpaying for enterprise software which doesn't get fully utilized.

What business problems are you solving with the product? What benefits have you realized?

Multi-website management, customer/partner portals, marketing automation, email marketing and even customer service functions... awesome all-in-one solution that we've integrated with our CRM.

Kentico review by Paul T.
Paul T.
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"Kentico CMS and Intranet Solution"

What do you like best?

Very user friendly interface and workflow for both administrators and content editors. We are a large organisation and have multiple backend users of varying levels. The content editing interface is straightforward, logical allowing pages to be created easily and quickly. We also use the Kentico intranet solution which integrates seamlessly with the same user interface. Switching between the 2 is done by a drop down so eliminating the need to log in to a separate instance. Out development partners who provided our 2 solutions (i3 Digital, Belfast) have been able to produce customisations to fit our requirements so Kentico isn’t restricted to just the ‘out of the box’ functionality. There are varying privilege levels restricting access to particular features and pages for individual users, groups of users or as the organisation as a whole.

The Recycle Bin, which is capable of recovering previously deleted assets, has proven a useful and reassuring tool for some of our new users.

There is an option for an approval workflow so editors cannot publish changes without approval from an administrator, although with dozens of changes each day it can get overwhelming with the volume of email notifications.

What do you dislike?

We upgraded to version 8.2 which saw quite a lot of issues with us adding on the intranet solution. It also isn't possible as a CMS Administrator to add additional CMS back end users for both our website and intranet - we have to keep going through our development partner for this which seems an unnecessary cost. Ideally our staff would benefit from a responsive version of the Kentico intranet solution for use on mobile devices – seems odd as the website is capable of this but not the intranet.

More control in terms of layout over online forms would be another requirement. They all seem to be fixed in terms of style with no straightforward way of changing them or their field sizes.

One of the most frequent issues we have had are new pages not being displayed in the search results - seems to be an issue there that each time we have to have our development partner resolve.

Recommendations to others considering the product

Having used a range of CMS systems over the years, Kentico really is a very different approach - the content tree is a really fast way of navigating the site structure in a familiar Windows Explorer type fashion.

What business problems are you solving with the product? What benefits have you realized?

As a local government client, it was important that our CMS was able to be used by a number of different departments and users all of varying levels of ability.

Kentico review by Andrew M.
Andrew M.
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"A Small business view on Kentico 7"

What do you like best?

The finished product looks great, the system has a huge amount of power and endless possibilities all in one place.

What do you dislike?

There are no step by step process. Different pieces are not always easy to understand or find.

User documentation is limited. Access to external reference Videos/Blogs/How to guides is rare at best.

A lot of the things you either need to pay an expert to do or find out by trial and error.

Recommendations to others considering the product

Decide how much you need or want to be involved in the maintenance/changing of the system as you grow/change.

Ensure that from the start you are clear about what you need done and whether you or the expert will be doing it. If you want to do it. Can you? or Do you really have the time?

Download the trial and lock yourself away for a couple of days to figure out the system and that it does what you need.

What business problems are you solving with the product? What benefits have you realized?

1) Website - Using the website as a tool to get end users to talk to us

2) Online marketing - Introducing us to more client via online methods

Kentico review by Claire M.
Claire M.
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"Kentico CMS - Good All Round Solution!"

What do you like best?

Kentico is a very user-friendly CMS for day-to-day management of a medium-large site. It has allowed us to customise our site without heavy reliance on developers and it provides us with the flexibility to ensure visitors to our site have the best possible experience.

There are a number of additional tools which can be enabled to provide functionality such as newsletters, forums, multi-language support etc if required which is also useful, although some of these features are a little basic depending on your needs.

Overall Kentico provides a great platform which is highly scalable and I wouldn't hesitate to recommend it too other users based on our use of the system.

What do you dislike?

I believe the e-commerce facility is separate - would be useful if this was built-in to the solution even for low-volume selling online. Also the web analytics provided are a bit lacklustre - instead would suggest allowing users to pull in Google Analytics would be more helpful.

At times the CMS can be slow, and while it's great that there is a newsletter facility provided this is not suitable for our volume/requirements so the ability to fully integrate with email marketing software and CRM systems would be useful.

What business problems are you solving with the product? What benefits have you realized?

We have been able to cost-effectively use Kentico to provide a flexible, scalable website fit for purpose, helping us to engage and connect with our customers, providing business benefits and bottom line results.

Kentico review by Wilma W.
Wilma W.
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"Fantastic product, totally fit for my purpose."

What do you like best?

This management system is straightforward to use, extremely fit for purpose and very dynamic.

Happily I don't need to have a host of IT degrees to enable me to understand how to use this product. Kentico provides me with a 'one stop shop' information source that services a number of different end users seamlessly. It bring together the information I input and outputs it in a way that I would never have the time to construct in so many different platforms. It allows me to save time by allowing me to have an automated feed of information represented on my website which the end user knows nothing about the actual source of the content. This means my staff can input the information once but it reaches a number of webpages through the system, again a cost saving measure for my employer, which is so important in today's economic climate.

What do you dislike?

The only dislike I have is that it can't interpret what I'm thinking to input (maybe that will come in a newer version). I can honestly say I have no real dislikes for this product as I find it meets all my needs and demands - infact it exceeds them.

Recommendations to others considering the product

A fantastic system, you won't be disappointed. Don't waste time debating as it is a great management system which meets so many needs. Infact it only does solutions, not problems.

What business problems are you solving with the product? What benefits have you realized?

I have content that is of interest to a number of different visitors from in a number of different parts of the world. Kentico provides me with a home place to input all my data and then represents it in a uniformed way across a number of digital channels. This means that I can service a number of end users for minimal cost. WIthout kentico I would have a flat boring website with soo many associated apps for soo many different purposes that I'd loose track of the asset. Kentico has given me the tools to provide a cutting edge responsive website to meet the needs of today's digitally demanding markets.

Kentico review by Shannon D.
Shannon D.
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"Great CMS for Medium and Enterprise Organizations"

What do you like best?

I originally found Kentico while attending certification for SiteCore in an attempt to find a new CMS for my organization. A partner of Kentico told me to check it out. When I did I found the best parts of SiteCore that made me think of choosing this CMS in Kentico along with a great host of features I would NOT have to build myself such as an Ecommerce suite. I have since built 4 sites in Kentico and it is my go to CMS for many of my consulting cases I do outside of my daily work. It provides great power and flexibility, a great community of partners and developers and world class support that I know I can reach out to and they will dig deep to find an answer to help me out. From the mundane question to the hard multi-day debugging issues, Kentico support is the best. Kentico allows me to deliver a solid experience with many features I don't need to build out myself like SiteCore and a host of great developer friendly features in their API and built-in macro language that make building solutions on the platform a joy. If you have not heard of Kentico in your CMS exploration, you certainly have missed out on a gem and should explore its richness.

What do you dislike?

Upgrades can be a bit cumbersome, especially the upgrade from Kentico 7 to 8 was painful. But this was to be expected as it was a fundamental change to the CMS back end and front end features. I would also like to see Kentico get more involved quicker with Microsoft ASP.NET MVC. They do provide a solution but this is one area where you cannot move fast enough. Analytics engine could also be a bit better compared to solutions in other CMS's so that users can either get away from using Google Analytics or have Google Analytics brought in to be displayed as in SiteFinity. Other than that small stuff, Kentico does not disappoint.

Recommendations to others considering the product

Take a look at the CMS at the front end feature level but also get into the API and developer side and see why it excels. As a developer of 33 years, I can tell you Kentico has the right mix of features for most CMS projects out there. Kentico is making big bets in the near future with MVC and they are going to be a leader in this space as Microsoft moves full speed ahead.

What business problems are you solving with the product? What benefits have you realized?

We needed a CMS for my organization that would enable us to display articles and send out newsletters in an easy and straightforward way with our very small team. We didn't want something that required a team of developers and we wanted a CMS that would be forgiving for those that were not highly technical and just wanted to produce content. Kentico solved that problem.

Kentico review by Jeffrey L.
Jeffrey L.
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"Kentico CMS (Enterprise License)"

What do you like best?

The admin interface provides a vast array of tools for making and configuring things, and it is pretty easy to use.

There are a large number of tools for building social functionality into your site like forums, chats, etc.

There are built in tools for multi-language support. It plugs into a google translate API that allows you to make a translated copy of a page with the click of a button. Since it is a copy of said page you can edit and polish the translated copy before publishing. This is powerful functionality for building and maintaining high quality multi-lingual sites quickly, easily.

Built in templates for things like KnowledgeBase articles are nice polishing touches.

What do you dislike?

It is supposed to function as an all in one marketing solution however it doesn't integrate with CRM (Customer Relationship Management) systems like Microsoft Dynamics CRM. This is a gaping hole for an email marketing and customer profiling tool.

The web analytics are mediocre at best we ended up just using google analytics, it would be nice if they just replaced their analytics with google analytics integration.

The store doesn't support subscription services which would be really nice.

Permissions are powerful but surprisingly complicated. Some cleanup here would be nice.

Recommendations to others considering the product

If you need it to integrate with other tools you are probably out of luck unless you want to do a lot of work with the rest api, but if you are looking for a stand alone all in one solution that is easy to build, and easy to maintain then Kentico is an awesome platform.

What business problems are you solving with the product? What benefits have you realized?

This platform provides us with the tools to create a web community that better serves our customers.

Kentico review by Vincent B.
Vincent B.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"It's an amazing CMS, probably the best CMS I never used."

What do you like best?

The administration and content editing interface are so intuitive and really user-friendly for any kind of users. Probably one of the best real All-in-one CMS product on the market.

What do you dislike?

Nothing! Of course, the pricing is a little bit high, but in my point of view nothing on the free market can be compared to this product. And if you compare with similar product, its price is more than relevant.

Recommendations to others considering the product

I recommend greatly this product. You will save time on development so money on end of your project, even with the price of the software.

What business problems are you solving with the product? What benefits have you realized?

I used this product for many clients of different size. The most solved problems is to give more control of there website to these client that often are practically non technical person. One of the top benefits is accurately the All-in-one concept (CMS, E-Commerce & Online Marketing Platform) with all its modules Out-of-the-box connected that considerably speed up the development process for us.

Kentico review by Ashley B.
Ashley B.
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"Great Product, Great Support"

What do you like best?

Kentico is extremely user-friendly. After only a short time I was not only able to use the software without an issue, but I was also able to train others in my department to do the same....quite easily! We have been able to really customize our Kentico experience, and use it make our lives a bit easier here in our office.

What do you dislike?

I wish the E-Commerce feature wasn't a separate entity simply because it's not something that my organization can afford to explore as of right now. However, this is something that could change in the near future.

What business problems are you solving with the product? What benefits have you realized?

As an organization that is constantly trying to provide more benefits to its members, we are always looking for new ways to COMMUNICATE those benefits. This is where Kentico has excelled for us. We have been able to use the many amazing features of Kentico to give our members more options when it comes to signing up for events/RSVPing, filling out online forms for our foundation's programs, and even paying for discounts we make available to them through the website. It really has made our lives easier when it comes to serving our membership.

Kentico review by User
User
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"Kentico user experience review"

What do you like best?

Kentico is a very intuitive system with an easy to use navigation to the CMS and EMS.

What do you dislike?

It's quite a bulky platform and there seem to be a lot of "dead areas" of use.

Recommendations to others considering the product

I would highly recommend Kentico but do talk to them about CRM integrations and marketing automation as we are currently having difficulty due to certain upgrades and GDPR compliances

What business problems are you solving with the product? What benefits have you realized?

We do not have an inhouse web programming/designing team and as Kentico is so easy to use, once our agency set it up, we are able to maintain it to a high quality.

Kentico review by David C.
David C.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Not just a CMS, also a rapid-development framework"

What do you like best?

Out of the box, Kentico provides a wide array of tools and modules that can quickly get sites up and running. The architectural approach of the platform is focused on making it easy to customize and is a real pleasure to work with as a developer. The administrator's experience is also very nice.

What do you dislike?

The UI of the administrative section is very complex, and while organized nicely, takes a while to grasp fully. Some elements of the UI aren't optimized for simplicity and ease-of-use; they work well, but can take too many mouse clicks or screens to get things done.

Recommendations to others considering the product

In my experience, most clients and partners choose Kentico after actually using it as part of the evaluation. I would strongly recommend that anyone interested in the platform download and install the trial to see how it works. It's easy to set up and the technical documentation will quickly get you up to speed on its capabilities.

It truly is remarkable how much value is included for the license costs, and the flexibility of the platform is second to none.

What business problems are you solving with the product? What benefits have you realized?

Great CMS platform with strong eCommerce and marketing automation features. Compared to high-end competition like SiteCore, it delivers tremendous value for the license costs. Compared to open source platforms, it provides high productivity for developers once they're fully up to speed.

Kentico review by Nik F.
Nik F.
Validated Reviewer
Verified Current User
Review Source

"Perfect balance of enterprise and total cost"

What do you like best?

I've been using Kentico for about 3 years and it's a great platform. Quick to develop on, easy to administer and manage by non-technical users, and an incredible depth of features and power. The fully integrated online marketing, e-commerce, and WCM is very powerful, really raises the bar for what you can find in a mid-market product.

What do you dislike?

If you aren't a fan of the .NET stack, this isn't for you. Otherwise, it's a slam dunk.

Recommendations to others considering the product

If you're looking longingly at a SiteCore or Adobe CQ-type platform but can't justify the cost, Kentico's a solid option for you. Also, don't let the license cost scare you away. There's great open source stuff out there (I've run Drupal sites for about 10 years), but there's some big advantages to having a coherent product roadmap, great support, and a truly polished product without a lot of third-party add-ons of variable quality.

What business problems are you solving with the product? What benefits have you realized?

I've worked on dozens of sites with Kentico ranging from simple content management to extremely large enterprise sites, e-commerce, and marketing engagement platforms. It's met these needs time and time again. While I have no desire to be a one-trick-pony, Kentico seems to be the right fit for a lot of jobs.

Kentico review by Jim M.
Jim M.
Validated Reviewer
Verified Current User
Review Source

"The Most Flexible CRM for Mid-Market Companies"

What do you like best?

Kentico is extremely flexible, allowing developers to work inside the platform to create advanced applications and giving front end designers the ability to create amazing interfaces for both site visitors and administrators. I have worked with a number of CMS products over the years, and Kentico is the best product when considering the combination of design flexibility, enterprise-level structure, and price point.

What do you dislike?

There is a bit of a learning curve in understanding the proprietary K# coding, but once developers learn how to use it, it cuts development time substantially.

Recommendations to others considering the product

I would highly recommend considering Kentico for so many reasons. The support is excellent. The product is very high quality and the company is forward-thinking, always adding new features and providing a flexible solution that allows us to do almost anything we want.

What business problems are you solving with the product? What benefits have you realized?

We have used Kentico for public-facing websites and internal portals/Intranet sites. We solve a number of business problems, especially when we use Kentico's Enterprise Marketing Solution (EMS) that allows us to use Marketing Automation and a variety of online marketing tools to drive sales into the funnel and pre-qualify potential clients. We are seeing our close rate improving, and the quality of client getting better and better by using these tools.

Kentico review by Frank D.
Frank D.
Validated Reviewer
Verified Current User
Review Source

"Kentico is the best overall Enterprise CMS / EMS Solution!"

What do you like best?

Kentico CMS offers unmatched flexibility, doesn’t require designers and programmers to work through convoluted processes to accomplish customer goals, and has features that meet the demands of today’s online marketer.

Kentico EMS provides a cost-effective solution, a robust infrastructure, and a large set of customizable items that are “ready to use”. With Kentico EMS, we and our customers gain an “all-in-one” marketing solution with tools designed to move their initiatives forward with independence and confidence.

What do you dislike?

The web analytics part in Kentico could be better. We have found the integration with Google Analytics eCommerce tracking has been difficult. I wish this was more straightforward.

Recommendations to others considering the product

Take it for a test drive and compare it to other CMS. And take a look at how competitive the licensing is compared to other enterprise CMS like Sitecore, etc. It's a much greater value. Kentico EMS will help you optimize your Online Marketing.

What business problems are you solving with the product? What benefits have you realized?

The Kentico solution:

- Is easy for LAB51’s clients to learn and operate, and supports content teams well

- Supports the adaptation and display of content for multiple devices

- Provides a secure, stable, and open architecture

- Is highly extensible with the ability to connect to other systems

- Is cost-effective and eliminates the need for multiple online marketing systems

- Has customizable reporting capabilities to demonstrate campaign success

Kentico review by David H.
David H.
Validated Reviewer
Verified Current User
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"Powerful, reliable and flexible - Kentico does all it says it can do and much, much more"

What do you like best?

We required a cost-effective enterprise level CMS that could support massive user growth and heavy traffic as well as be powerful and capable of supporting our heavily data-hungry app. Kentico is highly flexible - and with the support of our Gold Partners (Web Design Magic) we were able to create a custom API to serve our App to our rapidly growing user base. We also needed to us a powerful Cloud service - and chose to use Azure. Kentico leverages Azure's cloud services perfectly and we are confident that as we grow, Kentico will grow with us in a cost effective manner. All this at a fraction of the cost of other (very overpriced) competitors. Our developer team has pushed Kentico well beyond its native capability and we have achieved a powerful system that is both a feature-rich web seervice/ecommerce site and a world-class data service.

What do you dislike?

Hard to call this a dislike - as it is a standard thing with all major enterprise system - but the Kentico does need strong developer experience if you want to push it beyond its native capabilities.

Recommendations to others considering the product

If you need a Microsoft system, this is the one to go with. Other systems are way way overpriced. You don't need to spend more than 4 times the cost of Kentico license to get a powerful system. Save your money, get Kentico and put that money towards a skilled developer to help you realise your requirements and more

What business problems are you solving with the product? What benefits have you realized?

Kentico and Web Design Magic has been able to deliver superior results from out of our very challenging project brief. Along with a enterprise level web site and system, they custom built a powerful data and feature-rich two-way data API that allows Kentico to control and support our mobile app. This development and innovation has certainly pushed the envelope as far as what Kentico delivers out of the box. Web Design Magic has proven their skill and deep knowledge in Kentico to deliver a powerful, reliable and cutting-edge solution. We are very, very pleased and loyal to them as a result.

Kentico review by Meghan H.
Meghan H.
Validated Reviewer
Review Source

"Fantastic CSM"

What do you like best?

As a semi-technical, non developer - Kentico enables me to run all sorts of marketing functionality.

What do you dislike?

Such an amazing tool, but is quite expensive. Annual maintenance fees add up real quick in addition to expensive up front costs.

Recommendations to others considering the product

Take a look at WordPress and Umbraco, then get an in-depth demo with Kentico. If you only need minor, infrequent, or low maintenance web changes, then it may not make sense. That said, if you can afford it, then go for it - it's much easier to use than other open source options.

What business problems are you solving with the product? What benefits have you realized?

Kentico enables everyday CMS users to efficiently make changes to their site. Kentico is invaluable in making web changes easy to manage, understand and update no matter who you are.

Kentico review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Kentico is user-friendly and feature-rich"

What do you like best?

As a marketing manager and NOT a developer, I like that I can create new content and edit our website because it is user-friendly.

What do you dislike?

I am just diving into the campaigns module within Kentico and I love that feature. However, I do wish there were more demographics / reports associated with the campaign results.

Recommendations to others considering the product

I would recommend Kentico to anyone.

What business problems are you solving with the product? What benefits have you realized?

We are raising brand awareness, increasing our geographic reach, and saving time and money since marketing can do most of the edits (without having to outsource to a developer).

Kentico review by Juan A.
Juan A.
Validated Reviewer
Verified Current User
Review Source

"Best CMS I have never used"

What do you like best?

The simplicity of the concept. The ability to manage absolutely everything on it.

The idea than you can always go back to c# to write your own code, and use it inside Kentico.

The SUPPORT.

The 1 week bug hotfixing.

What do you dislike?

After deploying it, the first load can be sometimes too slow, but this is not a Kentico issue, it is more an .net issue.

Recommendations to others considering the product

Learning curve take some time, but after you've learned, you'll love it.

What business problems are you solving with the product? What benefits have you realized?

Controlling the development AND the content management, at the same time, for 2 different groups of people.

Kentico review by Melissa C.
Melissa C.
Validated Reviewer
Review Source

"Kentico is great!"

What do you like best?

Kentico CMS is so easy to use. Very intuitive navigation, easy to input content as a "layperson" as I'm not a designer or developer, I'm a marketing person and easiest I've ever used! Love it.

What do you dislike?

The only thing I don't like and I shared this with the Kentico team is that the input for SEO elements is so buried! Should be a top level feature so it can't be forgotten.

Recommendations to others considering the product

Love it! I've been in digital marketing for over 15 years and this CMS is by far my favorite.

What business problems are you solving with the product? What benefits have you realized?

Our company's website was old, never updated since previous system was difficult to use. Now that we have Kentico, we can easily create and update content whenever we want and publish live instantly.

Kentico review by Brenden K.
Brenden K.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great product for the price and excellent support"

What do you like best?

Kentico allows me to deliver robust sites in a short amount of time allowing my clients to utilize out of the box features and functionality. Following Kentico recommendations you can easily create customizations and integrate with other systems. Kentico provides 7 day bug fixes and excellent customer service.

Kentico has a very strong solution partner network that assist with development and provide expert service to end clients. Kentico also allows the users to provide them with ideas for enhancements/improvements and allow others to vote for them.

What do you dislike?

Up until this last major version (v8), clients had to wait for at least a year to receive new features and enhancements. With v8 Kentico is taking a more Agile approach and releasing several minor versions now between the major versions.

Recommendations to others considering the product

When starting your site follow the documentation and Kentico recommendations. Doing so will allow you to have smooth upgrades and hotfix updates. Use Kentico support and the DevNet community for help and support with any problems or questions you have. Kentico's support is very knowledgeable and work very closely with the developers and product owners to provide you with a solution to your issue. They are their for you to use, so do so.

What business problems are you solving with the product? What benefits have you realized?

Many clients are looking to make their website more data driven. Typically these other data sources are from third party vendors and need some sort of integration to display on their site. Kentico allows me to solve this problem and provide my clients with a great experience.

Kentico review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Frustrating CMS"

What do you like best?

You can set it up that you have the availability to fully customize templates and pages

What do you dislike?

Glitches in saving pages, different version updates will delete pages entirely or not save work. Frustrating to teach people who don't know CSS/HTML as their WYSIWYG is really limited and glitchy.

Recommendations to others considering the product

Note they are a European based company and their CS is very hard to understand (broken english and they get back to you at weird times).

What business problems are you solving with the product? What benefits have you realized?

CMS for website. No upside benefits compared to other CMS.

Kentico review by Administrator in Publishing
Administrator in Publishing
Validated Reviewer
Verified Current User
Review Source

"Wouldn't recommend it"

What do you like best?

Nothing, frankly. I wasn't around for implementation, but using it has been painful. Shopify and Demandware were much better.

What do you dislike?

The email marketing through Kentico is onerous, with limited analytical insights. You can't schedule banners to go up and down when you want. The promotion capabilities are limited. The platform isn't the most intuitive. I'd go with shopify, personally.

Recommendations to others considering the product

Unless the integration is super easy and your needs are few, go with someone else.

What business problems are you solving with the product? What benefits have you realized?

Kentico is managing our e-commerce sales.

Kentico review by Cheryl M.
Cheryl M.
Validated Reviewer
Review Source

"An all-in-one CMS, E-commerce, and Online Marketing platform"

What do you like best?

Kentico sets itself apart on a number of fronts:

1. Usability of the CMS.

The CMS is easy to use and intuitive. Content editors love it because it is quick to edit content and they can achieve more in less time.

2. Features

The product ships with an unrivalled number of features that cut down on development time.

3. Extensability

The product is easily extendable, and can be customised to work in exactly the way your business model requires.

4. Support

The product has 24/7 support, and the support team respond quickly and are helpful in trying to answer questions and solve problems.

What do you dislike?

There is currently no cloud licensing available meaning that although the product ships with auto-scaling capabilities, the licensing model doesn't currently support spinning up an additional web server for a small amount of time to accommodate short-lived peaks in traffic.

Support for unit testing could be improved.

What business problems are you solving with the product? What benefits have you realized?

Leveraging digital to connect our clients with their customers in order to deliver business benefits and bottom line results. Kentico allows marketers to take control of their digital offering - it is easy to use, and can be tailored to particular roles with various workflows applied to make content management simple. It enables the ability to automate marketing campaigns and programs that free up marketers to spend their time growing their business.

Kentico review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Tons of features, may seem overwhelming"

What do you like best?

With minimal technical abilities, can set up a pretty nice website, full of features, notifications, links to videos, whitepapers, etc.

What do you dislike?

Not a fan of help documentation. Too cumbersome to follow for a newbie. Had to get a separate training before being able to follow steps in the docs, and even then, with so many features and configurations, it's difficult.

What business problems are you solving with the product? What benefits have you realized?

Deployed a few websites on Kentico platform, including multi-lingual (multi-cultured) website for China market.

Kentico review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Good but not great"

What do you like best?

It is easy to create simple content and easy to explain to a non-frequent user how to edit existing content.

What do you dislike?

Difficult to create page templates customized to our needs. Synchronization of tasks continues to have issues and often lags or doesn't run at all. Could be an issue with our provider, though.

What business problems are you solving with the product? What benefits have you realized?

Communication channels are opened because of this tool. There is greater visibility to all important documents across our organization.

Kentico review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Beginner CMS User"

What do you like best?

I like how easy it is to create web parts and change pieces of a page at a time.

What do you dislike?

It's not exactly user friendly. Could definitely use helpful tips near every actionable item instead of having to go to a whole different site and sift through categories to get some answers.

What business problems are you solving with the product? What benefits have you realized?

Easily create new marketing landing pages. Keep pages organized.

Kentico review by Ben C.
Ben C.
Validated Reviewer
Verified Current User
Review Source

"Best Overall Enterprise CMS/CXM Solution"

What do you like best?

Kentico's strength is in it's balance between enterprise capabilities/scalability, robust yet user-friendly client facing admin tools, and its wide range of out-of-the-box functionality. And one of the best aspects is their competitive licensing options, which allows us to spend more of our client budget on solution building rather than license fees. At BlueKey, its allowed us to build countless responsive websites, ecommerce stores, custom web applications, and integrate with a large variety of API. Finally, their EMS has upped the game on the digital marketing side by allowing us to implement personalization, segmentation, lead scoring, marketing automation, and employ A/B/MVT testing.

What do you dislike?

While the out of the box ecommerce tools allow for the setup of an online store, they do require a fair amount of customization to get it up to a competitive level.

Recommendations to others considering the product

Take it for a test drive and compare it to other CMS. And take a look at how competitive the licensing is compared to other enterprise CMS like Sitecore, etc. It's a much greater value.

What business problems are you solving with the product? What benefits have you realized?

As a digital agency and web development firm, it has allowed us to shift our focus from developing platforms and tools from the ground up, to solving client problems and driving measurable results. We've been able to shorten our development times, increase profit, and get more utilization from our existing dev team.

Kentico review by Jonathan H.
Jonathan H.
Validated Reviewer
Verified Current User
Review Source

"Market Leading CMS"

What do you like best?

Flexibility of the product. All in one solution - combines CMS, digital marketing, customer insight and eCommerce into a single product.

What do you dislike?

Support for MVC is limited in the current version

Recommendations to others considering the product

Only use the portal engine for now. Learn how to use the product. Any C# developer can use it, but they may need to unlearn some old habits first

What business problems are you solving with the product? What benefits have you realized?

We are generally trying to solve digital marketing problems for our clients. the biggest benefit they have realised is ease of use of the CMS in comparison to other similar products

Kentico review by Brian M.
Brian M.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Hands down the best ASP.NET Content Management System"

What do you like best?

I can summarize what I like the best about Kentico with the following:

• Powerful development platform for developers

• Easy to use for content editors

• Full featured solution

• Easy to customize / integrate

• Highly scalable

• Globalized

• Great support

• The people behind the product really care about it

What do you dislike?

There are only a few factors that I dislike about utilizing Kentico as a content management system. First it tends to have a slow build time for the full solution in Visual Studio during the development cycle (It's worth the wait though). Also multi-site installations not 100% isolated (good or bad depending on your situation, newer versions fix much of this though).

Recommendations to others considering the product

I seriously only strictly work with Kentico now. It is just that good. I can't recommend it enough. The main reasons that I feel this way are:

The amount of functionality out of the box is truly impressive. I can do content management, e-commerce, social media integration, integration with ERP systems, and much more.

The support that Kentico provides for its products is also top notch. They are open 24/7 and respond very very quickly to any email I send. It's a great feeling to know that I always have a backup in case there is something that I cannot figure out. And if you do find a bug in their software they are committed to fixing it within 7 days, and even plant a tree in your name for every bug you find.

The value based pricing is also huge to me. I can run an enterprise class website on technology that powers very large scalable sites that have over 10,000,000 page views in a single month, 500,000+ pages on one website, 2,000,000+ products in one e-shop.

What business problems are you solving with the product? What benefits have you realized?

I use Kentico CMS daily at BizStream and have personally been involved with building over 70 sites. My team and I chose Kentico as our CMS of choice after going through what seems like a normal progression of building our own custom CMS from the ground up, moving on to using and customizing open source CMS's like WordPress and Drupal, and then finally realizing that there just has to be a better way.

That better way was Kentico. I am not kidding when I say that after 2 hours of using this product I fell in love with it. Not only was it built on my favorite technologies, SQL, ASP.NET, C#, but it delivered on its claim to be an all-inclusive solution to building websites. The out of the box functionality is great, adding modules such as e-commerce, mobile friendly templates, or blogs is as simple as adding a few web parts to a page template all through the easy to use interface. Building sites with Kentico is extremely fast and easy. I love how transformations and document types are setup so that you can write content once and re-use it in many places on the site.

Another fact that really sold me was that our end customers at BizStream love the sites that we build for them. They constantly give us great feedback on how easy it is to add and update content on their websites. When my customers are happy I am happy.

In summary making new customers and current customers happy is the main business problem that I am solving with Kentico for my business. Kentico allows me to do this. The benefit that I realize from this is the fact that I am able to deliver my web projects on time and at budget.

Kentico review by Keith D.
Keith D.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Best Mid Enterprise .Net CMS on the market"

What do you like best?

We love the flexibility that Kentico gives us. We've used it on over 100 implementations, from small and simple to large and complex.

Compared to other CMS' we've worked with, I'd also like to recognize how responsive Kentico support is. Queries are answered quickly and efficiently. They also have a 7 day bug fix guarantee!

When we look at Kentico vs other .net CMS like Sitecore and Ektron, it compares extremely well on a feature basis, but the price point is more attractive. (They also actually put their pricing on their website, unlike some of their competitors... go figure!)

Finally, we like the culture of the company. We've been a Kentico partner for 5 years and have grown along with them. They really try hard to make a product that meets their customers needs. They are extremely reputable.

What do you dislike?

We've been in business for 15 years and have worked with a variety of other CMS platforms. With the UX updates that came with Version 8 of Kentico, the one thing we did dislike, has been vastly improved.

Recommendations to others considering the product

If you are looking for an excellent CMS, Kentico should be on your short list.

What business problems are you solving with the product? What benefits have you realized?

As an agency, we're solving a multitude of business problems. Features of Kentico we've used to solve problems include, multi-site management, muli-lingual implementations, responsive/mobile implementations, lead capture, e-commerce, back office integrations and many many more.

Kentico review by Adam J.
Adam J.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Fantastic out-of-the-box capabilities"

What do you like best?

Kentico is a highly configurable platform that can be easily modified and extended to fit a wide range of project needs. The architecture of the platform has been really well thought-through, so there is no impediment to adding-on custom modules or integrating with 3rd party systems such as ERPs and CRMs.

Also the support is first class, very often getting back with a full solution within hours.

What do you dislike?

Historically the upgrade path can be tougher than it needs to be, if there has been any customisation. The recent v8 CodeUpgrade tool, greatly assists with this process, and it would be good to see further improvements in this area.

The e-commerce platform, is missing a few important features, such as, order cancellations and returns.

Recommendations to others considering the product

The Kentico sample sites a great reference for picking-up best practise implementations. These contain working examples of all of the available web parts, and modules.

Engaging with the Kentico community is very beneficial. The community is strong with regular conferences and webinars, and is supportive.

What business problems are you solving with the product? What benefits have you realized?

The biggest benefit is the ease and speed of development

As there are such a large number of reusable (customizable) components, it is highly cost-effective compared to ground-up development, even for projects which do not have content management as the primary requirement.

Kentico review by Stephen H.
Stephen H.
Validated Reviewer
Verified Current User
Review Source

"Kentico - Powerful Platform for growing businesses"

What do you like best?

Kentico has excellent support. Anytime I have reached out to Kentico directly for support, the communication has been excellent, and the results have been excellent.

We have just upgraded to the full EMS license, and are excited to dive into the email marketing and A/B tesing capabilites it has (among many others).

What do you dislike?

We have found the integration with Google Analytics eCommerce tracking has been difficult. I wish this was more straightforward.

Recommendations to others considering the product

I wouldn't recommend this to very small businesses - it has a level of power and flexibilty that does come with some complexity. But for businesses that are growing and have the resources to invest in the system, it is very much worth your consideration. I beleive Kentico will be a long term partner for our businesses, as I can see Kentico, and the way we use Kentico, scaling as we continue to grow.

What business problems are you solving with the product? What benefits have you realized?

We are a small business running an eCommerce store for our range of packaging supplies. As a primary portal for both customer acquisition and sales, it is essential that we have a flexible system that can meet the ever-changing landscape in eCommerce. We have been able to integrate with other software, so we can automate much of our processes related to our website.

The reliability of the system has been a big improvement over the last system we were using.

Kentico review by Ilesh M.
Ilesh M.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Build awesome websites with Kentico"

What do you like best?

We have been using Kentico for a long time and I like the fact it has improve from it's earlier versions. Listening to the clients and partner feedback is something Kentico do really well. Implementing modules and features to the latest technologies and trends means Kentico is always looking to improve.

For me the best aspect of Kentico is it's ability to allow developers to use Kentico to the maximum and then extend it further to make challenging websites! Kentico can be customised to your specific requirements.

What do you dislike?

Kentico is a large CMS, which means there is still lots to learn within it. To me this just means you have a CMS, which would suit different requirements, so this can only be a good thing!

Recommendations to others considering the product

I feel this is one of the best CMS out there, but although I am biased as I really like it, I would recommend downloading a Demo of Kentico and trying it out :)!

The Kentico Support is amazing and really helpful.

The have an ever improving EMS version where you can do lots of marketing related things like Content Personalisation, Marketing Automation, A/B Testing, Multi-Variant Testing to just name a few.

To go along with this the Kentico Community is essential to this product and you have lots of people ready to help others and progress Kentico!

You have to give Kentico a go.

What business problems are you solving with the product? What benefits have you realized?

For me my daily tasks are to look into different ways something could be built in Kentico. In most of my cases I always find that there is not just one way to build something in Kentico. As we have different requirements from different clients, choosing an approach for one client could be something completely different for another client. The benefit of Kentico is that this is all possible within it and this makes our clients happy!

Kentico review by Sandra M.
Sandra M.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great CMS for content managers and administrators"

What do you like best?

I've used Kentico for web content management for nearly 10 years. With each upgrade the product just gets better and more sophisticated. In terms of loading and updating content, it really doesn't get any easier. The interface is intuitive and easy to use. I've trained interns and new hires on Kentico basics in under an hour so they can hit the ground running on day one.

What do you dislike?

When I talk to other marketers about Kentico, they perceive Kentico to be too expensive, and that they can still do everything they need to in WordPress or Drupal. More and more marketers are making CMS selections and needing marketing automation options, There has to be a better way to get in front of them and communicate about the power of Kentico.

Also the wysiwyg can be a little unreliable. But, with basic html skills, it's nothing that can't be worked around.

What business problems are you solving with the product? What benefits have you realized?

When I used Kentico in a previous healthcare position, the CMS allowed us to step up our web presence and add tons of functionality and features for our website users, none of which were possible with the CMS used when I started the job. The new site generated tons more visits and helped the department expand website content to make the site more useful to visitors. Kentico made it so we could update and change content quickly and easily, and generally without the help of technical staff. We saved so much money on the CMS and development over what the department had been spending that we were able to keep pressing forward with more online marketing initiatives. We eventually upgraded to EMS, and the hospital was just beginning to dive into the power behind EMS when I departed for a new position.

Kentico review by Petar K.
Petar K.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy to integrate and customize"

What do you like best?

Kentico is really easy to start with. With most of the features coming out of the box you can roll you site out quickly. There is great support and 7 days bug fix policy. Most of the help you can get from community and documentation. Interface is fast an intuitive. There is easy to use visual designer for advanced workflow and marketing automation.

And one thing that we all like is Portal Engine. Interface development environment that can speed up Page template development and changes.

What do you dislike?

Well there isn't much thing that I dislike now because every feature requested Kentico developed. What I think could need some improvement is upgrade process and staging.

Recommendations to others considering the product

Kentico is a great platform to start with. Easy to use and easy to integrate. With long list of features I think if can handle any type of client.

What business problems are you solving with the product? What benefits have you realized?

We are working with clients that want to take full advantage of Marketing automation, lead scoring and personalization.

Kentico review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Review Source

"A positive, straightforward system for the non-techie web editor"

What do you like best?

The simplicity of the system and the ability to preview pages before going live. The ease of creating new pages etc.

What do you dislike?

Having to upload images individually. Would be good if there was a clean way to bulk import imagery.

Sometimes can be a bit awkward with formatting, but I cannot 100% say that it is the actually the fault of the product: as a school we work behind strict firewalls and our IT system is managed by an external company so there are issues with gateways/portals from time to time. I believe Kentico is sometimes affected by this.

Recommendations to others considering the product

A good software package for the non-tech website editors: the WYSIWYG format is straightforward and once you find your way around the system it is reasonably user-friendly.

What business problems are you solving with the product? What benefits have you realized?

Use it as the main online presence for our school. The website is a key part of our marketing communications plan. Allows people to contact us, find out more about us, and for current parents, allows them to learn more about what their children are doing at school.

Kentico review by Daren H.
Daren H.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"One of the best decisions I have ever made..."

What do you like best?

That's a hard one! There are so many thing I like about Kentico. The best thing would be the ease of use. As a large Digital Agency who has a broad range of customers we find Kentico to be one of the better CMS systems out there to configure and meet requirements without expensive customisations.

What do you dislike?

I dislike the fact that Kentico is compared to other low grade CMS systems when it is far from that. It is a high end CXM system that is capable of standing up to the big players and stay standing up! Lets not compare Kentico to other lower end systems...

What business problems are you solving with the product? What benefits have you realized?

We solve many problems and what I have realised is now days we need more than just a CMS. We need to use advanced concepts like Automation, Scoring and Segmentation.

Kentico review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Verified Current User
Review Source

"Affordable, but not a leader."

What do you like best?

It is very much affordable compared to the leaders in the space.

What do you dislike?

I've had developers tell me that is a bit cumbersome to customize.

What business problems are you solving with the product? What benefits have you realized?

Allowing the less tech savvy to update the website. Spending less time managing web changes by giving other users limited access to the website.

Kentico review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Kentico is an amazing and responsive Content Management System"

What do you like best?

The ease to which content producers can use the product. We can have non-technical users updating websites in no time and they love the ease of use.

What do you dislike?

The complications of setting up web farms have made us use Akamai for redundancy. It also takes a bit of a learning curve to understand how to setup the environment.

Recommendations to others considering the product

A robust and highly usable content management system. It is one of the content management systems and allows you separate both Production and Staging Environments.

What business problems are you solving with the product? What benefits have you realized?

Have allowed us to create robust websites and enabled users with little technical skills to update them. We also have an unlimited license which is very cost saving.

Kentico review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Kentico - You don't have to be a developer to to use!"

What do you like best?

The ease of use. I can login into a CMS desk from anywhere, even on my phone and make timely updates to my site.

What do you dislike?

I think the email functionality could be better.

Recommendations to others considering the product

Better training guide/support

work on the EMS features.

What business problems are you solving with the product? What benefits have you realized?

We've created and manage several sites in Kentico instances. It makes it easy to teach our client how to manage their site. It always allows our developers to come up with new and innovative custom solutions for our clients. Best of both worlds

Kentico review by Andrew T.
Andrew T.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Overwhelmingly positive experience"

What do you like best?

Kentico allows our developers to get off the ground with a new project incredibly quickly. It's a full-features platform for website development, rather than just a coding framework, so a lot of the boring, repetitive stuff is taken care of "out of the box", allowing the devs to focus on the more challenging customisations or integrations.

What do you dislike?

Until now, major version upgrades have had the potential to be difficult and disruptive as they've introduced sweeping changes and improvements. From now on they will be releasing smaller, more regular upgrades, which should help this.

Recommendations to others considering the product

Use the "Portal" development method. It might seem weird if you're from a .NET WebForms or MVC background, but it's something that makes Kentico unique, and it's a strength. It empowers your developers to build that first 80% of your website with amazing efficiency.

What business problems are you solving with the product? What benefits have you realized?

Nearly every one of our projects involves some kind of integration or customisation - something that you can't just get off the shelf. We've found Kentico to be really great at churning out great quality sites without comprising on what you can do with the design, while still allowing us to get elbow deep into the code and build upon the platform to meet almost any customisation requirement.

Kentico review by Kate W.
Kate W.
Validated Reviewer
Review Source

"Excellent Cross-Sell and Customer Information Hub"

What do you like best?

Kentico has been a great forum to cross-sell products to our members, entertain them while they wait in line and inform them of important events or upcoming changes. They are easy to work with and when we've encountered problems they are quick to resolve.

What do you dislike?

I do not have any particular dislikes as I've had an overall positive experience with Kentico

What business problems are you solving with the product? What benefits have you realized?

Kentico screens help lower perceived wait time for our customers and give an additional touch for various campaigns that we may have going on throughout the year as well as everyday product promotions. It helps generate conversations between the customers and our employees that might not otherwise occur organically.

Kentico review by Jesse W.
Jesse W.
Validated Reviewer
Review Source

"Kentico delivers whatever I envision"

What do you like best?

From my experience working with developers who use Kentico, I have yet to design a website that can't be accomplished. It's great being able to adjust content instantly instead of having to wait on a developer to make changes. I don't like developers being responsible for spelling and punctuation.

What do you dislike?

Updating images and content in the CMS is slow. Development takes significantly longer. There are always challenges when incorporating something new.

Recommendations to others considering the product

Make it faster!

What business problems are you solving with the product? What benefits have you realized?

A content editor can now update the imagery and photography on our websites once the developer is complete, freeing developers up for other projects. Content changes are virtually instant.

Kentico review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"We have used Kentico as a CMS platform for our site over the past 15 months"

What do you like best?

It's an easy to use CMS with a range of scalable features to add depending on business requirements. It's basically a one stop shop for online marketing requirements.

What do you dislike?

The content synching/staging tool between environments can be clunky and has caused us problems in the past.

What business problems are you solving with the product? What benefits have you realized?

-Kentico has allowed us to accommodate for the rapid growth of our mobile channel

-Kentico allows us to create complex layouts that are still easy for users to edit and control

-It's flexible UI allows us to react to our market demands and quickly create landing pages that generate online revenue

Kentico review by Erica G. E.
Erica G. E.
Validated Reviewer
Review Source

"Great Tool and Easy to Learn"

What do you like best?

Very user friendly and adaptable to whatever your need may be. Each e-commerce site is different so it’s great that it adapts to whatever you may need.

What do you dislike?

The coding side can be difficult if you don’t work closely with your IT team.

What business problems are you solving with the product? What benefits have you realized?

Optimizing content, understanding best peactices

Kentico review by Ben R.
Ben R.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"A great and inexpensive product that just needs to raise its profile!"

What do you like best?

That Kentico is such a flexible and capable system that out of the box comes with a significant number of features that the competitor products do not. The marketing automation functionality that is built in ensures that we can offer clients a powerful tool that goes beyond just managing content.

What do you dislike?

That so few people have actually heard of the product when we come to talk to them about it.

What business problems are you solving with the product? What benefits have you realized?

We are working for clients but we have solved a huge number of marketing, eCommerce challenges that would clients face and made it much quicker for them to manage their content.

Kentico review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source

"Kentico - Useful Web Management"

What do you like best?

I liked its ability to edit and manage a large website. It was easy to maneuver and operate in.

What do you dislike?

Sometimes was wonky and didn't upload PDF's. I also didn't like having to submit items for approval which slowed down many upload processes.

Recommendations to others considering the product

I've used many other CMS systems, Kentico has some quirks, but it's by far one of the best ones that I've used.

What business problems are you solving with the product? What benefits have you realized?

Kentico enhanced our web presence and allowed us to keep our pages updated on a regular basis.

Kentico review by Stephen C.
Stephen C.
Validated Reviewer
Review Source

"Excellent CMS"

What do you like best?

We have the ability to update almost all the elements on the site as well as having access to analytics in the backend which is of huge benefit.

What do you dislike?

It does take specialists to set it up but once it was up and running we had very few problems.

Recommendations to others considering the product

Excellent CMS and although it is expensive and requires experts to set up, once this is done things run smoothly.

What business problems are you solving with the product? What benefits have you realized?

The Kentico platform has provided us with a top quality CMS which is very detailed yet easy to use.

Kentico review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Great product"

What do you like best?

We've been using Kentico CMS desk to create an internal extranet for our franchise system. Easy to use on the back end and front end.

What do you dislike?

At times things are slow to load, but that could also be on our end.

What business problems are you solving with the product? What benefits have you realized?

Communicate to a large number of people around the world by sending email blasts to selected groups, forums for them to communicate with each other as well as posting documents for them to read.

Kentico review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Easy to use. User friendly. "

What do you like best?

When doing updates, or creating new pages, I love that changes are not live on the web like our previous web site. I can be very independent and do a lot of thing without requiring help.

To be able to connect to Kentico on the web, anywhere, anytime, on any computer.

What do you dislike?

Error messages happen a lot when staging, but

Recommendations to others considering the product

Go for it! It's easy to learn how to use it. Easy to use.

What business problems are you solving with the product? What benefits have you realized?

With Kentico, I save so much time when doing updates or creating new pages.

Kentico review by Sven S.
Sven S.
Validated Reviewer
Verified Current User
Review Source

"Best .NET-CMS on the market (the administrators AND the editor's friend)"

What do you like best?

- Flexibility

- Lot's of places to introduce a little bit of custom code

- Excellent product support

- Inexpensive consulting directly from the producer available

What do you dislike?

- in some (smaller) areas it is difficult (but never impossible) to introduce Twitter Bootstrap and Responsive Design

- if there is a (smaller) core feature missing, you can't pay for it to get it implemented (not core features are no problem)

Recommendations to others considering the product

- use a responsive template from bindtuning.com

What business problems are you solving with the product? What benefits have you realized?

- Building an excellent website which is very flexible but at the same time comfortable to use for our team of editors (which fill in the content)

Kentico review by Adrian B.
Adrian B.
Validated Reviewer
Verified Current User
Review Source

"Kentico the easy to use CMS"

What do you like best?

Easy to use interface with a lot of detailed documentation.

What do you dislike?

Intranet is not mobile friendly and has fallen behind the rest of the product suite.

Recommendations to others considering the product

Good price point with great feature set.

What business problems are you solving with the product? What benefits have you realized?

Having a content managed website that can be updated by multiple users.

Kentico review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Efficient for multiple user. Great approval process and easy to use. "

What do you like best?

Easy to use and to find pages in a big stucture.

Allow multiple users to work at the same time and great approval proccess.

Flexible just enough

Stable and excellent support.

What do you dislike?

Sometimes slow and don't allow to do forms.

Recommendations to others considering the product

Great if you have a lot of content and a lot of users.

What business problems are you solving with the product? What benefits have you realized?

More then 20 departements uses it.

We use it since 2012 and are still satisied.

Allow to change and improove the disng without changing anything in the CMS.

Kentico review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Kentico is not user friendly "

What do you like best?

Ability to automatically create re-directs when re-naming a page URL

What do you dislike?

Its not user friendly, everything is hidden in the menu to change, its completely templated - to create a new unique page expect to shell out thousands if your not a developer

Recommendations to others considering the product

Only use this CMS if you plan to outsource or hire someone in house to manage this

What business problems are you solving with the product? What benefits have you realized?

I have a website now, so that is solution - no benefits, mostly headaches.

Kentico review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"I've worked with Kentico for 3 years now. It is a very robust and easy-to-use software!"

What do you like best?

The user interface is very easy to use. I've worked with several other products where the UI is not intuitive.

What do you dislike?

It would be nice if Kentico had some "themes" where the small business could select a theme instead of requiring a programmer-level person to implement them.

Recommendations to others considering the product

Go ahead and compare Kentico with other products. Kentico wins every time!

What business problems are you solving with the product? What benefits have you realized?

We have solved many business problems ranging from simple marketing sites to complex ecommerce and membership renewal sites.

Kentico review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Review Source

"Robust CMS solution for businesses of every size"

What do you like best?

What I like best about Kentico is that as a product, we have confidence that when new set of features are integrated into the latest release of the platform, that they will work seamlessly without customisation with the other aspects of the content management system. The Kentico support team is second to none.

What do you dislike?

Because the platform comes with a lot of out of the box functionality, to deliver custom development workflows and process would take slightly longer than writing from scratch due to to the implemented approach.

What business problems are you solving with the product? What benefits have you realized?

We work with clients to deliver custom integration systems and have grown the profits and increased conversions using the Kentico platform.

Kentico review by Executive Sponsor in Hospital & Health Care
Executive Sponsor in Hospital & Health Care
Validated Reviewer
Review Source

"A well-executed CMS that’s great for most enterprise web users"

What do you like best?

We use Kentico for our website and client portal and love the functionality, options, and customer service that Kentico supplies.

What do you dislike?

We've found that it is too complex for some users and it helps to have a technical/developer background. .

What business problems are you solving with the product? What benefits have you realized?

We've streamlined our website templates and integrated with Salesforce. We have better insights into our web visitors and can tie leads back to Salesforce.

Kentico review by Administrator
Administrator
Validated Reviewer
Review Source

"Easy to use, great look"

What do you like best?

It makes websites looks great and is easy to use. When switching from other platforms to Kentico, the entire website looks refreshed and more professional.

What do you dislike?

Some user functions cannot be changed and can cause some decline in user experience.

What business problems are you solving with the product? What benefits have you realized?

Refreshing a website. It makes the website look better.

Kentico review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Review Source

"Robust platform for complex organizations"

What do you like best?

Robust system that allowed us to easily build out multiple sites, brands

What do you dislike?

The user interface leaves a little to be desired

What business problems are you solving with the product? What benefits have you realized?

We needed to allow business owners to manage their sections of the website and/or build out microsites. Previously, everything in the organization had to run through IT.

Kentico review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Solid CMS"

What do you like best?

navigation is easy to use with the content tree.

What do you dislike?

so many widgets, unless you are familiar with them, not easy to know which you need

What business problems are you solving with the product? What benefits have you realized?

employees across the company use to update their pages. need something user friendly since users may not use that often.

Kentico review by Agency in Information Technology and Services
Agency in Information Technology and Services
Validated Reviewer
Review Source

"easy to use all in one cms ecommerco online marketing for corporates and ecommerce "

What do you like best?

flexibility and customization, all in one tool.

What do you dislike?

prices it is a high value tool not for everyone

Recommendations to others considering the product

consider it if you are focus on sales for corporations and ecommerce companies growing fast

What business problems are you solving with the product? What benefits have you realized?

great customization in one place, lets you grow easily and focus on sales

Kentico review by User
User
Validated Reviewer
Review Source

"Kentico is very easy to use!"

What do you like best?

Kentico is a very easy CMS system to use - easy navigation and simple UX!

What do you dislike?

Sometimes when publishing a blog post, for example, there can be some confusion with publish dates!

What business problems are you solving with the product? What benefits have you realized?

We can send all emails from one place.

Kentico review by Internal Consultant in Insurance
Internal Consultant in Insurance
Validated Reviewer
Review Source

"Business solutions for any use"

What do you like best?

It is a great software to build a business plan and execution tactics

What do you dislike?

It can at times lack the feature you expect from this type of software especially the cloud features

What business problems are you solving with the product? What benefits have you realized?

Integrating systems and data across customer databases

Kentico review by User in Information Services
User in Information Services
Validated Reviewer
Review Source

"Great CMS!"

What do you like best?

Ability to run multiple sites and multiple languages - this is easy

Templates are easy to use and functionality is intuitive

What do you dislike?

Can be a bit slow. Pushing things live is a little cumbersome.

Recommendations to others considering the product

It has worked great for us.

What business problems are you solving with the product? What benefits have you realized?

Multiple languages and cultures, Kentico has helped us have everything in one place no matter what the language

Kentico review by Administrator
Administrator
Validated Reviewer
Review Source

"Make sure to set it up right."

What do you like best?

It can accomplish a vast amount of things.

What do you dislike?

Make sure to set up the system correctly.

What business problems are you solving with the product? What benefits have you realized?

Mobile application content manager.

Kentico review by Consultant in Pharmaceuticals
Consultant in Pharmaceuticals
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Pharmaceutical Discovery Communication"

What do you like best?

Easy of use, with an excellent user facing product.

What do you dislike?

Can be incompatible with the latest versions of IE.

What business problems are you solving with the product? What benefits have you realized?

Communications of my business, and its capabilities. Increased business.

Kentico review by Executive Sponsor in Government Administration
Executive Sponsor in Government Administration
Validated Reviewer
Review Source

"Very good, feature rich, cost effecitive CMS "

What do you like best?

Flexible, Feature rich, Based on Microsoft Stack

What do you dislike?

Large solution code base. Minimal integration with MS CRM Dynamics

What business problems are you solving with the product? What benefits have you realized?

Multiple consumer facing websites

Kate from G2 Crowd

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