4.0 out of 5
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Kentico Reviews & Product Details


What is Kentico?

Kentico is the only fully integrated ASP.NET CMS, E-commerce, and Online Marketing platform that allows you to create truly optimised digital customer experiences across multiple channels. With Web Farms, Continuous Integration, GDPR and Data Protection, and MVC development fully supported across the platform, Kentico empowers your developers to deliver state-of-art websites and experiences faster. What’s more, Kentico’s powerful Campaign Management features, including Advanced Email Marketing and Marketing Automation, allow your marketers to unleash their creative potential and run highly effective campaigns that convert prospects into customers. Provide your developers and marketers with the innovative freedom they need. Drive customer loyalty, improve and refine your digital strategy, and give your brand impressive global presence.

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Kentico Profile Details

Kentico Profile Details

Languages Supported
Arabic, Chinese, Czech, Dutch, English, German, Hebrew, Hungarian, Polish, Russian, Slovak, Spanish
Vendor
Kentico Software
Company Website
Year Founded
2004
HQ Location
Brno, Czech Republic
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
240
Twitter
@Kentico
Twitter Followers
14,479
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Customers Using Kentico

Cisco
Microsoft
Hewlett-Packard
Target
Starbucks
Gap
ING
Juniper Networks
Aon
Allergan
McDonald's
Costco

Kentico Reviews

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Kentico review by Dimitris R.
Partner, CRM Director
Internet
Small-Business
(11-50 employees)
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"Great all-around CMS for Enterprices"

What do you like best?

The ease of use and the out-of-the-box feature set distinguishes Kentico from other CMS solutions. A great set of functionalities are available without the use of coding. They can be added on templates and can provide a rich set of features on pages/templates.

What do you dislike?

The development curve is steep in the beginning and developers might find it difficult the produce the desired result. After the initial phase of understanding how it works the development is straightforward.

Recommendations to others considering the product

If you are searching for a solid, fast, security content management system based on .Net technologies look no furhter. The only actual thing to consiser is price. Kentico offers variours versions with diffrent pricing and features. Even the basic version is adequate for most of the scenarios. Also. Kentico provides excellent 24/7 support and a 7-day bug fix policy. They release bug fixes every 7 days and they even create emergency bug fixes in extreme cases!

What business problems are you solving with the product? What benefits have you realized?

When using Kentico CMS most of the functionalities are there and it is a matter of just adding the web parts needed. Another important aspect of the Kentico framework is security. Based on the latest standards Kentico offers unparallel security features and mechanisms that provide a solid foundation for website and application development. The development team does not have to worry about security issues on built-in functions since they are developed by Kentico and they are tested extensively. Also, Kentico provides a standard methodology for developing websites that follow the latest trends and standards for security and performance.

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Kentico review by Laura F.
Small-Business
(11-50 employees)
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"Facile à intégrer et à personnaliser"

What do you like best?

Une partie de mon travail consiste à apprendre à nos clients comment se connecter et faire des mises à jour au sein de Kentico. J'aime le fait que vous n'avez pas besoin d'être un développeur pour éditer du contenu, ajouter des billets de blog, déplacer des pages, etc. Kentico est très facile à apprendre. J'aime aussi les rapports que vous pouvez créer dans Kentico pour garder facilement la trace des formulaires remplis.

What do you dislike?

Avoir à télécharger des images individuellement. Ce serait bien s'il y avait un moyen propre d'importer des images en vrac.

Parfois, le formatage peut être un peu gênant, mais je ne peux pas dire à 100% que c'est la faute du produit : en tant qu'école, nous travaillons derrière des pare-feu stricts et notre système informatique est géré par une société externe, de sorte qu'il y a des problèmes avec les passerelles/portails de temps en temps. Je crois que Kentico est parfois affecté par cette situation.

Recommendations to others considering the product

Si vous avez besoin d'un système Microsoft, c'est celui-là qu'il vous faut. D'autres systèmes sont bien trop chers. Vous n'avez pas besoin de dépenser plus de 4 fois le coût de la licence Kentico pour obtenir un système puissant. Économisez votre argent, obtenez Kentico et mettez cet argent vers un développeur qualifié pour vous aider à réaliser vos besoins et plus encore.

What business problems are you solving with the product? What benefits have you realized?

J'ai du contenu qui intéresse un certain nombre de visiteurs de différentes régions du monde. Kentico me fournit un endroit à la maison pour entrer toutes mes données et les représenter de façon uniforme sur un certain nombre de canaux numériques. Cela signifie que je peux desservir un certain nombre d'utilisateurs finaux pour un coût minimal. Sans kentico, j'aurais un site web plat et ennuyeux avec tant d'applications associées pour tant d'objectifs différents que je perdrais la trace de l'actif. Kentico m'a donné les outils nécessaires pour fournir un site Web à la fine pointe de la technologie afin de répondre aux besoins des marchés numériques exigeants d'aujourd'hui.

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Kentico review by Graham D.
Small-Business
(2-10 employees)
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"Kentico Review"

What do you like best?

Kentico is an easy Content Management system to use and our clients really like it. It can be customized to meet your exact needs but is also a great out of the box solution as well. If you are looking for an easy to navigate and scalable CMS I would recommend looking into Kentico.

What do you dislike?

Kentico spends a lot of effort on their EMS product and we do not utilize it because our clients do not use e-commerce. It is not a very well known application here in the United States as it was developed in Europe. The ability to upgrade to the newest versions if you have customized the application.

Recommendations to others considering the product

Make sure you have a Kentico or a very smart .Net C# developer if you want to customize and part of the out of box Kentico solution.

What business problems are you solving with the product? What benefits have you realized?

Providing high quality customized websites to our clients. We compete against templated website and free website companies. We win business because of the scalability and enterprise level superiority of the Kentico product. Our clients really like the interface on Kentico and how they can update their content anywhere anytime they have an internet connection. Our clients are very busy with their normal day jobs they needed an application that is simple to use and update so they don't have to spend time relearning how to make updates.

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Kentico review by Abigail W.
Account Coordinator
Marketing and Advertising
Small-Business
(11-50 employees)
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"Ease to use and lots of functionality"

What do you like best?

Part of my job is to teach our clients how to login and make updates within Kentico. I like that you do not have to be a developer to edit content, add blog posts, move pages, etc. Kentico is very easy to learn. I also like the reporting you can create in Kentico to easily keep track of form fills.

What do you dislike?

I sometimes have issues with the Impersonate feature on Kentico. It is definitely not immune to weird random buggy issues as we make updates as well. It usually pretty straightforward to fix though.

Recommendations to others considering the product

I would recommend Kentico to others. It's easy to learn and good to use when you have multiple editors.

What business problems are you solving with the product? What benefits have you realized?

We use Kentico to build websites for our clients. We primarily choose Kentico for its out of the box functionality. We have been able to use several different features of Kentico, from ecommerce features to workflow features within sites.

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Kentico review by Giuseppe A.
WEB & Mobile Team Leader - Innovation & Digital Transformation presso Intralot Italia S.p.A
Mid-Market
(51-200 employees)
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"CMS flexible and powerfull"

What do you like best?

We use this CMS for our production web site. We choose this instead of other (such as sharepoint) for several factor: is in .NET; is not expensive; we really appreciate the staging feature. As a developer we use this CMS as base for our web site, than we develop pages, widget and modules tailored for our needs.

What do you dislike?

Perforamnce are not the best, expecially when the applicati in starts. We use the web applicatioion version, and everytime after a compile action, the web site take a couple of minutes to show the first page.

Recommendations to others considering the product

if you need a cms, with many build in options and modules, but also the availability to add custom functions, at at honest price. this is the right choise

What business problems are you solving with the product? What benefits have you realized?

As previusly said, the staging feature is what we use the most. Before kentico, put some content in production need a relese of software and some action by develoer. Now we have people that can manage content by their own in stage and production env.

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Kentico review by Kerrie-Lynn C.
Customer Strategic Marketing & Sales (U.S. division)
Consumer Goods
Enterprise
(5001-10,000 employees)
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"Great for Mid-Size to Large Companies"

What do you like best?

The platform gave flexibility for informationally websites, B2B and Direct to Consumer. We were able to utilize the site we created and make it international also. It was customizable to meet our needs. We were able to add color swatch boxes, create custom reports, and add product page features that were necessary for our products.

What do you dislike?

There were limitations, but always work arounds. We needed a lot of custom widgets and builds on the platform to meet our needs. Using a developer was costly, but 99 out of 100 times, we were able to achieve the desired outcome. I found some of the uploading of images and videos for web purposes to be clunky.

Recommendations to others considering the product

This is a great platform and it's customizable. You can achieve many business objectives using the base platform and adding on through customization and coding. You do not need to be an expert at coding or developing to manage the sites. The user interface is easy to use and intuitive. You are able to limit the usage of certain user (i.e.... payment, customer inquiries, etc) without compromising security and user information.

What business problems are you solving with the product? What benefits have you realized?

Selling directly to customers and also selling to distributors. It was a great solution for both. It had the ability to add on automated order processing - this software worked well with outside add on softwares. We were able to use a payment system that connected to all our existing systems. We also needed a program that a customer could place orders on and that the orders could transmit to our warehouses - we were able to built all the appropriate connectors.

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Kentico review by Pablo M.
Gerente asistente
Internet
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"Use Kentico !!!"

What do you like best?

A standout amongst the most favorable position is that is a strong partner network with more than 1,000 accomplices around the world. Other preferred standpoint is that depends on the criticism from buyers and examiners, they give a brilliant incentive to the cash, offering a full scope of capacities at a low section cost. Additionally, I need to feature for non-specialized clients that the substance altering and organization interface is effectively learned. There is no compelling reason to invest days in a classroom; most editors can be up and running in a matter of a couple of hours. I like that the engineers appreciate working with Kentico because of its dependable API and for framework chairmen, there are various intense application instruments in the backend interface that make site administration simpler. Kentico's rich determination of out of the case web parts, simple customizations, and open API, rapidly gets sites operational.

What do you dislike?

A standout amongst the most drawback is the market attention to Kentico as a flat entrance is low, even where Kentico is a decent fit. While Kentico has a moderately decent estimated engineer network, they do not have a solid promoting network, which is vital when advertising and IT possess the financial plans. Other detriment is that Kentico is falling behind the pioneers as far as machine learning components and prescient investigation in their product offering, which they do plan to address by the late spring of 2017.

Recommendations to others considering the product

You only need an Internet connection and any smart device. You must use it !!!

What business problems are you solving with the product? What benefits have you realized?

It enables me to gain the venture capacities and adaptability at a mid-advertise cost. Likewise, it me to oversee client encounter from the all the way, from the snapshot of delivering the substance to client commitment and the exact opposite thing, is it enables me to create and convey the sites and advertising efforts in less time. The deftness component of that is imperative.

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Kentico review by Agency
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"Great CMS across the board, especially for a marketing user"

What do you like best?

Our shop uses Kentico for all our projects. From a marketing user's perspective, it's really intuitive and easy to make updates to our sites. I don't do any development work, but our team is always talking positively about Kentico's out-of-the-box features. They've really mastered it.

What do you dislike?

From a marketing-user perspective, can't really think of anything!

Recommendations to others considering the product

I'm a marketing user myself, but our team is considered a Gold Partner with Kentico. Every site we build and host is done so with Kentico--it's a .NET CMS. Kentico's out-of-the-box features are especially appealing to clients who want to maximize an all-in-one system for ecommerce or online marketing without using separate systems.

Kentico has an open API and can be customized and integrated with a variety of platforms and programs. We build sites on Kentico that integrate with Ucommerce or InRiver PIM, for instance.

We use Kentico in three main industries, and it continues to deliver beautiful sites that are really, really powerful and effective--healthcare and institutions, technology companies, and branded manufacturers and distrbutors.

What business problems are you solving with the product? What benefits have you realized?

Kentico provides us, and our clients with an easy-to-customize, easy-to-use CMS. We integrate it with PIM systems, our marketing automation platform, etc. It saves us time, and it gives our clients more empowerment when it comes to owning and updating their content and its assets.

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Kentico review by User in Professional Training & Coaching
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"Web Page Editing for Dummies"

What do you like best?

This tool is aesthetically pleasing! Everything is organized in a streamlined, clear cut pattern and even those who have never designed a website for a minute can figure out how to edit a page.

What do you dislike?

When you pull up the list of pages (on your website) it can be hard to search and find the page you want to edit. However, this can be easily rectified by simply going to the live page and clicking "edit page." But if you're already in the site editor and want to find something specific it can be slightly time consuming.

What business problems are you solving with the product? What benefits have you realized?

We can have individuals within the company edit a page on the website that has to do with them personally or their department without having to go to IT to fix every little thing. Since anyone can use it, it saves IT and marketing departments time.

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Kentico review by User
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"Kentico good but clunky"

What do you like best?

It gets the job done. Once trained, I can navigate the CMS.

What do you dislike?

It's really clunky. The steps I need to take to create content is terrible, and it has no memory as to what I was just working on. For example, when I add a feature article to a folder and need to link back to an article I just worked on, it doesn't remember my last task and I have to go through all the folders again to find it and link it.

Recommendations to others considering the product

I've heard great things about Word Press, but I don't know if WP has a powerful enough engine for your needs. Ours is integrated with other programs, and we also have a store that we use Kentico for.

What business problems are you solving with the product? What benefits have you realized?

I am able to create content for our website. The benefits are that it looks good after it's live.

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Kentico review by Justin H.
Web Manager
Internet
Enterprise
(1001-5000 employees)
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"A Flexible, Reliable, and Well-thought-out CMS"

What do you like best?

The admin interface is better than those of other CMS platforms I have used in the past, such as an older (2009) version of DotNetNuke. The intuitive layout makes it easier to devolve content management tasks onto less-technical coworkers. The Kentico E-commerce module is intended to work as a self-contained online store system.

What do you dislike?

It would be useful if Google E-commerce Analytics were a simple plug-and-play integration; as it was, this integration required some customization. Sometimes I've needed to hunt for awhile to find a feature buried in the system settings, but with such a complex product I'm not sure how valid a complaint that is.

I would also appreciate better documentation and support of the K# syntax used in macros - I'd like to use these features more than I currently am.

Recommendations to others considering the product

I would recommend thoroughly documenting the features your implementation will need, to determine which can be handled by off-the-shelf features, and which will require customization.

What business problems are you solving with the product? What benefits have you realized?

We need a CMS that can serve customers at several levels: as both an E-commerce site for merchandise products, with all of the features one would associate with a modern online store, but also as a platform to support a longer, "softer" sales cycle for our curriculum products. Kentico provides decent tools to support both of these levels of sales support.

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Kentico review by Prince Tafadzwa K.
Freelance Columnist
Publishing
Small-Business
(2-10 employees)
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"the CMS for everyone"

What do you like best?

A great marketing tool which has helped our organisation. We are able to retrieve offline documentation to publish online as news posts to our customers in a matter of minutes. In addition, everyone in our organisation is able to use Kentico as it has an easy to navigate interface.

What do you dislike?

Not much really but it will be better if Kentico improves on embedding large files as this on many times take a lot of time.

Recommendations to others considering the product

This is the CMS choice for everyone. It is really easy to use and you can update your web pages in seconds.

What business problems are you solving with the product? What benefits have you realized?

With Kentico, we are able to regularly give our customers top trending news as we just retrieve our offline work as it is sent by our writers and publish in real time.

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Kentico review by User in Non-Profit Organization Management
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"Intuitive Website Design"

What do you like best?

Our organization uses Kentico to manage and edit our numerous website pages. It is user friendly and staff have the autonomy to edit their own pages.

What do you dislike?

Personally, I have not come across any issues with Kentico, other than routine maitainance done by out IT department.

Recommendations to others considering the product

My suggestion is for mid-sized to large-sized organizations to have a dedicated staff person to maintain the software. They will be the expert for the product and can assist with training fellow staff members. This has worked very well at our organization.

What business problems are you solving with the product? What benefits have you realized?

We are able to manage our Website in-house, which saves our organization thousands of dollars. Other companies/organizations may utilize a vendor to update their pages, so this is a time saver and money saver.

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Kentico review by Alex K.
Southern Haemophilia Network I.T, Audit and Data Manager
Hospital & Health Care
Enterprise
(5001-10,000 employees)
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"Kentico CMS - a CMS that anyone can use"

What do you like best?

The user interface and layout is really user friendly and easy to navigate. Without much training most people can edit and change pages without much trouble at all. Much of the editing you can do feels like Word and it has similar icons and styles that you can choose.

Further to this if you want to go into more depth then there is plenty for more advanced users to get into so it is a good all round system for all levels of users.

What do you dislike?

Sometimes it is hard to embed certain files into some of our articles we produce, but really I cannot think of many other dislikes. I do not use all of the CMS functionality so I could not comment on the whole system but for our needs it really does deliver.

Recommendations to others considering the product

If you are looking for an easy-to-use and user friendly CMS then Kentico is for you. You do not need a lot of training and it is easy to edit, create and update your web-pages. It has really helped us connect with our patients and I would recommend to anyone.

What business problems are you solving with the product? What benefits have you realized?

We are able to deliver news, updates and new content to our patients on a regular basis. It only takes a couple of minutes to get some content from our offline documentation to the live site so we can give updates as they come in.

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Kentico review by User in Non-Profit Organization Management
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"Excellent content management system for mid-size businesses - under certain conditions"

What do you like best?

Kentico straddles the middle ground between systems such as WordPress or Drupal that offer only basic core functionality but can be rapidly enhanced through plug-ins (of which there are many) and higher-end tools such as SiteCore that can support massive online operations but that require significant developer resources to manage effectively.

Kentico, meanwhile, provides a variety of useful features out of the box, such as workflow and marketing automation, at a cost that keeps it affordable for even a mid-size business. Its user interface can be customized to make sure users see only the things they need to see, resulting in an uncluttered work space. In our case, being a .Net platform was also a benefit, as our development team is most experienced with .Net and we run other .Net products in-house.

Support from the company is also first-rate, with the support team generally responding within 24-hours, and often much more quickly, to requests.

What do you dislike?

Kentico is relatively little-known, which makes finding high-quality, third-party development resources far more challenging than with the open-source options or more well-known, higher-end tools. We have found a very good development partner, but only after having worked with a couple who were sub-optimal.

The lack of a robust plug-in market also means that some features that would require just a simple plug-in on WordPress become a full development project on Kentico, so costs are higher and timelines longer.

Finally, its reporting tools are sub-par given today's expectations. The existing reports cover a lot of the basics such as document inventories, internal search terms, and basic web analytics. But trying to create new or customize existing reports requires a near software-developer set of skills that shouldn't be required in a reporting engine in 2016.

Recommendations to others considering the product

Make sure you understand the pros and cons of Kentico before you commit. For smaller companies than ours (about 200 people) with modest needs on the web, something like Drupal or WordPress may be a better option. For larger companies seeking a robust, high-volume platform and wide range of development support options, also consider bigger players such as SiteCore.

What business problems are you solving with the product? What benefits have you realized?

We needed a content management system for our public web site. Initially we wanted a robust product that would support multiple users with a variety of roles and that could easily be supported by our .Net-experienced development staff. Kentico has provided all that on top of a stable, frequently enhanced platform backed by solid technical support.

Our new goal is integrating our web data with our CRM data without the need for an expensive marketing automation product. Kentico provides built-in marketing automation (as a paid add-on) and relatively straightforward access to its SQL back-end, which is allowing us to merge multiple data sets to help identify our most engaged visitors.

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Kentico review by Administrator in Financial Services
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"Kentico CMS really helped move our business forward"

What do you like best?

Kentico is a great CMS that allows us to manage content across multiple environments, control how updates get published, and manage user workflows easily.

What do you dislike?

The Kentico platform is organized a bit differently than other content management systems so the learning curve of understanding relationships between different content and page types and templates is a bit higher than normal.

What business problems are you solving with the product? What benefits have you realized?

We have been able to launch sites in 50% less time than in our previous CMS. The user interface is much cleaner and much more user friendly than previous and has really made it so our content editors can churn out updates quicker and publish those changes without IT interaction also.

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Kentico review by Emily S.
Marketing Assistant
Marketing and Advertising
Mid-Market
(201-500 employees)
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"Kentico CMS"

What do you like best?

Kentico allows changes to be made to our website quickly and easily. The navigation of the CMS desk is really simple, made even simpler by the fact you can pin your favourite/most useful pages and editing sections to your home page so you can access them even quicker.

Changes in content and design are really easy to do and the preview mode is much better than previous versions of Kentico. All editing of text, uploading of images is really quick and user-friendly, which was the main problem we were having with our old Kentico system.

What do you dislike?

Sometimes images haven't formatted correctly when they've been uploaded, however once you get used to the system and which options you need to select, it's very easy to overcome this. We do not use all of the features available but the main editing pages and the page to add users are both really simple and user-friendly.

Recommendations to others considering the product

I'd highly recommend it to anyone, even if you have relatively little experience using a CMS system. I had full training but even without this I think it would be easy to navigate and find everything you need.

What business problems are you solving with the product? What benefits have you realized?

We are able to update our product pages and news page so that we can deliver fresh content on a more regular basis than we did before. This will mean that our website becomes a lot more useful for our customers and potential customers, as it won't be showing the same things all the time.

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Kentico review by Aaron B.
Vice President of Marketing
Internet
Mid-Market
(201-500 employees)
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"All-in-1 Marketing Automation, Website Management, and Experience Platform"

What do you like best?

Kentico combines both stability and out-of-the-box functionality with openness for customization.

What do you dislike?

Contact mgmt for multi-site is a little difficult to streamline

Recommendations to others considering the product

Great platform to get up-and-running quickly, customize over the long haul, and without overpaying for enterprise software which doesn't get fully utilized.

What business problems are you solving with the product? What benefits have you realized?

Multi-website management, customer/partner portals, marketing automation, email marketing and even customer service functions... awesome all-in-one solution that we've integrated with our CRM.

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Kentico review by Paul T.
Events Assistant
Entertainment
Small-Business
(11-50 employees)
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"Kentico CMS and Intranet Solution"

What do you like best?

Very user friendly interface and workflow for both administrators and content editors. We are a large organisation and have multiple backend users of varying levels. The content editing interface is straightforward, logical allowing pages to be created easily and quickly. We also use the Kentico intranet solution which integrates seamlessly with the same user interface. Switching between the 2 is done by a drop down so eliminating the need to log in to a separate instance. Out development partners who provided our 2 solutions (i3 Digital, Belfast) have been able to produce customisations to fit our requirements so Kentico isn’t restricted to just the ‘out of the box’ functionality. There are varying privilege levels restricting access to particular features and pages for individual users, groups of users or as the organisation as a whole.

The Recycle Bin, which is capable of recovering previously deleted assets, has proven a useful and reassuring tool for some of our new users.

There is an option for an approval workflow so editors cannot publish changes without approval from an administrator, although with dozens of changes each day it can get overwhelming with the volume of email notifications.

What do you dislike?

We upgraded to version 8.2 which saw quite a lot of issues with us adding on the intranet solution. It also isn't possible as a CMS Administrator to add additional CMS back end users for both our website and intranet - we have to keep going through our development partner for this which seems an unnecessary cost. Ideally our staff would benefit from a responsive version of the Kentico intranet solution for use on mobile devices – seems odd as the website is capable of this but not the intranet.

More control in terms of layout over online forms would be another requirement. They all seem to be fixed in terms of style with no straightforward way of changing them or their field sizes.

One of the most frequent issues we have had are new pages not being displayed in the search results - seems to be an issue there that each time we have to have our development partner resolve.

Recommendations to others considering the product

Having used a range of CMS systems over the years, Kentico really is a very different approach - the content tree is a really fast way of navigating the site structure in a familiar Windows Explorer type fashion.

What business problems are you solving with the product? What benefits have you realized?

As a local government client, it was important that our CMS was able to be used by a number of different departments and users all of varying levels of ability.

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Kentico review by Andrew M.
Operations Director
Construction
Small-Business
(2-10 employees)
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"A Small business view on Kentico 7"

What do you like best?

The finished product looks great, the system has a huge amount of power and endless possibilities all in one place.

What do you dislike?

There are no step by step process. Different pieces are not always easy to understand or find.

User documentation is limited. Access to external reference Videos/Blogs/How to guides is rare at best.

A lot of the things you either need to pay an expert to do or find out by trial and error.

Recommendations to others considering the product

Decide how much you need or want to be involved in the maintenance/changing of the system as you grow/change.

Ensure that from the start you are clear about what you need done and whether you or the expert will be doing it. If you want to do it. Can you? or Do you really have the time?

Download the trial and lock yourself away for a couple of days to figure out the system and that it does what you need.

What business problems are you solving with the product? What benefits have you realized?

1) Website - Using the website as a tool to get end users to talk to us

2) Online marketing - Introducing us to more client via online methods

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Kentico review by Claire M.
Digital Marketing Executive
Leisure, Travel & Tourism
Mid-Market
(51-200 employees)
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"Kentico CMS - Good All Round Solution!"

What do you like best?

Kentico is a very user-friendly CMS for day-to-day management of a medium-large site. It has allowed us to customise our site without heavy reliance on developers and it provides us with the flexibility to ensure visitors to our site have the best possible experience.

There are a number of additional tools which can be enabled to provide functionality such as newsletters, forums, multi-language support etc if required which is also useful, although some of these features are a little basic depending on your needs.

Overall Kentico provides a great platform which is highly scalable and I wouldn't hesitate to recommend it too other users based on our use of the system.

What do you dislike?

I believe the e-commerce facility is separate - would be useful if this was built-in to the solution even for low-volume selling online. Also the web analytics provided are a bit lacklustre - instead would suggest allowing users to pull in Google Analytics would be more helpful.

At times the CMS can be slow, and while it's great that there is a newsletter facility provided this is not suitable for our volume/requirements so the ability to fully integrate with email marketing software and CRM systems would be useful.

What business problems are you solving with the product? What benefits have you realized?

We have been able to cost-effectively use Kentico to provide a flexible, scalable website fit for purpose, helping us to engage and connect with our customers, providing business benefits and bottom line results.

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Kentico review by Wilma W.
Assistant Tourism Development Officer
Government Administration
Mid-Market
(201-500 employees)
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"Fantastic product, totally fit for my purpose."

What do you like best?

This management system is straightforward to use, extremely fit for purpose and very dynamic.

Happily I don't need to have a host of IT degrees to enable me to understand how to use this product. Kentico provides me with a 'one stop shop' information source that services a number of different end users seamlessly. It bring together the information I input and outputs it in a way that I would never have the time to construct in so many different platforms. It allows me to save time by allowing me to have an automated feed of information represented on my website which the end user knows nothing about the actual source of the content. This means my staff can input the information once but it reaches a number of webpages through the system, again a cost saving measure for my employer, which is so important in today's economic climate.

What do you dislike?

The only dislike I have is that it can't interpret what I'm thinking to input (maybe that will come in a newer version). I can honestly say I have no real dislikes for this product as I find it meets all my needs and demands - infact it exceeds them.

Recommendations to others considering the product

A fantastic system, you won't be disappointed. Don't waste time debating as it is a great management system which meets so many needs. Infact it only does solutions, not problems.

What business problems are you solving with the product? What benefits have you realized?

I have content that is of interest to a number of different visitors from in a number of different parts of the world. Kentico provides me with a home place to input all my data and then represents it in a uniformed way across a number of digital channels. This means that I can service a number of end users for minimal cost. WIthout kentico I would have a flat boring website with soo many associated apps for soo many different purposes that I'd loose track of the asset. Kentico has given me the tools to provide a cutting edge responsive website to meet the needs of today's digitally demanding markets.

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Kentico review by Shannon D.
Senior Software Architect
Non-Profit Organization Management
Enterprise
(10,001+ employees)
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"Great CMS for Medium and Enterprise Organizations"

What do you like best?

I originally found Kentico while attending certification for SiteCore in an attempt to find a new CMS for my organization. A partner of Kentico told me to check it out. When I did I found the best parts of SiteCore that made me think of choosing this CMS in Kentico along with a great host of features I would NOT have to build myself such as an Ecommerce suite. I have since built 4 sites in Kentico and it is my go to CMS for many of my consulting cases I do outside of my daily work. It provides great power and flexibility, a great community of partners and developers and world class support that I know I can reach out to and they will dig deep to find an answer to help me out. From the mundane question to the hard multi-day debugging issues, Kentico support is the best. Kentico allows me to deliver a solid experience with many features I don't need to build out myself like SiteCore and a host of great developer friendly features in their API and built-in macro language that make building solutions on the platform a joy. If you have not heard of Kentico in your CMS exploration, you certainly have missed out on a gem and should explore its richness.

What do you dislike?

Upgrades can be a bit cumbersome, especially the upgrade from Kentico 7 to 8 was painful. But this was to be expected as it was a fundamental change to the CMS back end and front end features. I would also like to see Kentico get more involved quicker with Microsoft ASP.NET MVC. They do provide a solution but this is one area where you cannot move fast enough. Analytics engine could also be a bit better compared to solutions in other CMS's so that users can either get away from using Google Analytics or have Google Analytics brought in to be displayed as in SiteFinity. Other than that small stuff, Kentico does not disappoint.

Recommendations to others considering the product

Take a look at the CMS at the front end feature level but also get into the API and developer side and see why it excels. As a developer of 33 years, I can tell you Kentico has the right mix of features for most CMS projects out there. Kentico is making big bets in the near future with MVC and they are going to be a leader in this space as Microsoft moves full speed ahead.

What business problems are you solving with the product? What benefits have you realized?

We needed a CMS for my organization that would enable us to display articles and send out newsletters in an easy and straightforward way with our very small team. We didn't want something that required a team of developers and we wanted a CMS that would be forgiving for those that were not highly technical and just wanted to produce content. Kentico solved that problem.

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Kentico review by Jeffrey L.
Senior Solutions Delivery Consultant - Dynamics 365
Management Consulting
Mid-Market
(51-200 employees)
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"Kentico CMS (Enterprise License)"

What do you like best?

The admin interface provides a vast array of tools for making and configuring things, and it is pretty easy to use.

There are a large number of tools for building social functionality into your site like forums, chats, etc.

There are built in tools for multi-language support. It plugs into a google translate API that allows you to make a translated copy of a page with the click of a button. Since it is a copy of said page you can edit and polish the translated copy before publishing. This is powerful functionality for building and maintaining high quality multi-lingual sites quickly, easily.

Built in templates for things like KnowledgeBase articles are nice polishing touches.

What do you dislike?

It is supposed to function as an all in one marketing solution however it doesn't integrate with CRM (Customer Relationship Management) systems like Microsoft Dynamics CRM. This is a gaping hole for an email marketing and customer profiling tool.

The web analytics are mediocre at best we ended up just using google analytics, it would be nice if they just replaced their analytics with google analytics integration.

The store doesn't support subscription services which would be really nice.

Permissions are powerful but surprisingly complicated. Some cleanup here would be nice.

Recommendations to others considering the product

If you need it to integrate with other tools you are probably out of luck unless you want to do a lot of work with the rest api, but if you are looking for a stand alone all in one solution that is easy to build, and easy to maintain then Kentico is an awesome platform.

What business problems are you solving with the product? What benefits have you realized?

This platform provides us with the tools to create a web community that better serves our customers.

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Kentico review by Vincent B.
Vice President - Technology
Information Technology and Services
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"It's an amazing CMS, probably the best CMS I never used."

What do you like best?

The administration and content editing interface are so intuitive and really user-friendly for any kind of users. Probably one of the best real All-in-one CMS product on the market.

What do you dislike?

Nothing! Of course, the pricing is a little bit high, but in my point of view nothing on the free market can be compared to this product. And if you compare with similar product, its price is more than relevant.

Recommendations to others considering the product

I recommend greatly this product. You will save time on development so money on end of your project, even with the price of the software.

What business problems are you solving with the product? What benefits have you realized?

I used this product for many clients of different size. The most solved problems is to give more control of there website to these client that often are practically non technical person. One of the top benefits is accurately the All-in-one concept (CMS, E-Commerce & Online Marketing Platform) with all its modules Out-of-the-box connected that considerably speed up the development process for us.

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Kentico review by Ashley B.
Senior Digital Marketing Specialist
Public Relations and Communications
Mid-Market
(51-200 employees)
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"Great Product, Great Support"

What do you like best?

Kentico is extremely user-friendly. After only a short time I was not only able to use the software without an issue, but I was also able to train others in my department to do the same....quite easily! We have been able to really customize our Kentico experience, and use it make our lives a bit easier here in our office.

What do you dislike?

I wish the E-Commerce feature wasn't a separate entity simply because it's not something that my organization can afford to explore as of right now. However, this is something that could change in the near future.

What business problems are you solving with the product? What benefits have you realized?

As an organization that is constantly trying to provide more benefits to its members, we are always looking for new ways to COMMUNICATE those benefits. This is where Kentico has excelled for us. We have been able to use the many amazing features of Kentico to give our members more options when it comes to signing up for events/RSVPing, filling out online forms for our foundation's programs, and even paying for discounts we make available to them through the website. It really has made our lives easier when it comes to serving our membership.

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Kentico review by User
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"Kentico user experience review"

What do you like best?

Kentico is a very intuitive system with an easy to use navigation to the CMS and EMS.

What do you dislike?

It's quite a bulky platform and there seem to be a lot of "dead areas" of use.

Recommendations to others considering the product

I would highly recommend Kentico but do talk to them about CRM integrations and marketing automation as we are currently having difficulty due to certain upgrades and GDPR compliances

What business problems are you solving with the product? What benefits have you realized?

We do not have an inhouse web programming/designing team and as Kentico is so easy to use, once our agency set it up, we are able to maintain it to a high quality.

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Kentico review by David C.
CTO
Information Technology and Services
Mid-Market
(51-200 employees)
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"Not just a CMS, also a rapid-development framework"

What do you like best?

Out of the box, Kentico provides a wide array of tools and modules that can quickly get sites up and running. The architectural approach of the platform is focused on making it easy to customize and is a real pleasure to work with as a developer. The administrator's experience is also very nice.

What do you dislike?

The UI of the administrative section is very complex, and while organized nicely, takes a while to grasp fully. Some elements of the UI aren't optimized for simplicity and ease-of-use; they work well, but can take too many mouse clicks or screens to get things done.

Recommendations to others considering the product

In my experience, most clients and partners choose Kentico after actually using it as part of the evaluation. I would strongly recommend that anyone interested in the platform download and install the trial to see how it works. It's easy to set up and the technical documentation will quickly get you up to speed on its capabilities.

It truly is remarkable how much value is included for the license costs, and the flexibility of the platform is second to none.

What business problems are you solving with the product? What benefits have you realized?

Great CMS platform with strong eCommerce and marketing automation features. Compared to high-end competition like SiteCore, it delivers tremendous value for the license costs. Compared to open source platforms, it provides high productivity for developers once they're fully up to speed.

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Kentico review by Nik F.
Executive Director of Account Services
Marketing and Advertising
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"Perfect balance of enterprise and total cost"

What do you like best?

I've been using Kentico for about 3 years and it's a great platform. Quick to develop on, easy to administer and manage by non-technical users, and an incredible depth of features and power. The fully integrated online marketing, e-commerce, and WCM is very powerful, really raises the bar for what you can find in a mid-market product.

What do you dislike?

If you aren't a fan of the .NET stack, this isn't for you. Otherwise, it's a slam dunk.

Recommendations to others considering the product

If you're looking longingly at a SiteCore or Adobe CQ-type platform but can't justify the cost, Kentico's a solid option for you. Also, don't let the license cost scare you away. There's great open source stuff out there (I've run Drupal sites for about 10 years), but there's some big advantages to having a coherent product roadmap, great support, and a truly polished product without a lot of third-party add-ons of variable quality.

What business problems are you solving with the product? What benefits have you realized?

I've worked on dozens of sites with Kentico ranging from simple content management to extremely large enterprise sites, e-commerce, and marketing engagement platforms. It's met these needs time and time again. While I have no desire to be a one-trick-pony, Kentico seems to be the right fit for a lot of jobs.

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Kentico review by Jim M.
Partner
Marketing and Advertising
Small-Business
(11-50 employees)
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"The Most Flexible CRM for Mid-Market Companies"

What do you like best?

Kentico is extremely flexible, allowing developers to work inside the platform to create advanced applications and giving front end designers the ability to create amazing interfaces for both site visitors and administrators. I have worked with a number of CMS products over the years, and Kentico is the best product when considering the combination of design flexibility, enterprise-level structure, and price point.

What do you dislike?

There is a bit of a learning curve in understanding the proprietary K# coding, but once developers learn how to use it, it cuts development time substantially.

Recommendations to others considering the product

I would highly recommend considering Kentico for so many reasons. The support is excellent. The product is very high quality and the company is forward-thinking, always adding new features and providing a flexible solution that allows us to do almost anything we want.

What business problems are you solving with the product? What benefits have you realized?

We have used Kentico for public-facing websites and internal portals/Intranet sites. We solve a number of business problems, especially when we use Kentico's Enterprise Marketing Solution (EMS) that allows us to use Marketing Automation and a variety of online marketing tools to drive sales into the funnel and pre-qualify potential clients. We are seeing our close rate improving, and the quality of client getting better and better by using these tools.

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Kentico review by Frank D.
Partner & Marketing Manager
Marketing and Advertising
Small-Business
(11-50 employees)
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"Kentico is the best overall Enterprise CMS / EMS Solution!"

What do you like best?

Kentico CMS offers unmatched flexibility, doesn’t require designers and programmers to work through convoluted processes to accomplish customer goals, and has features that meet the demands of today’s online marketer.

Kentico EMS provides a cost-effective solution, a robust infrastructure, and a large set of customizable items that are “ready to use”. With Kentico EMS, we and our customers gain an “all-in-one” marketing solution with tools designed to move their initiatives forward with independence and confidence.

What do you dislike?

The web analytics part in Kentico could be better. We have found the integration with Google Analytics eCommerce tracking has been difficult. I wish this was more straightforward.

Recommendations to others considering the product

Take it for a test drive and compare it to other CMS. And take a look at how competitive the licensing is compared to other enterprise CMS like Sitecore, etc. It's a much greater value. Kentico EMS will help you optimize your Online Marketing.

What business problems are you solving with the product? What benefits have you realized?

The Kentico solution:

- Is easy for LAB51’s clients to learn and operate, and supports content teams well

- Supports the adaptation and display of content for multiple devices

- Provides a secure, stable, and open architecture

- Is highly extensible with the ability to connect to other systems

- Is cost-effective and eliminates the need for multiple online marketing systems

- Has customizable reporting capabilities to demonstrate campaign success

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Kentico review by David H.
Director and Chief Technology Officer
Consumer Services
Small-Business
(11-50 employees)
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"Powerful, reliable and flexible - Kentico does all it says it can do and much, much more"

What do you like best?

We required a cost-effective enterprise level CMS that could support massive user growth and heavy traffic as well as be powerful and capable of supporting our heavily data-hungry app. Kentico is highly flexible - and with the support of our Gold Partners (Web Design Magic) we were able to create a custom API to serve our App to our rapidly growing user base. We also needed to us a powerful Cloud service - and chose to use Azure. Kentico leverages Azure's cloud services perfectly and we are confident that as we grow, Kentico will grow with us in a cost effective manner. All this at a fraction of the cost of other (very overpriced) competitors. Our developer team has pushed Kentico well beyond its native capability and we have achieved a powerful system that is both a feature-rich web seervice/ecommerce site and a world-class data service.

What do you dislike?

Hard to call this a dislike - as it is a standard thing with all major enterprise system - but the Kentico does need strong developer experience if you want to push it beyond its native capabilities.

Recommendations to others considering the product

If you need a Microsoft system, this is the one to go with. Other systems are way way overpriced. You don't need to spend more than 4 times the cost of Kentico license to get a powerful system. Save your money, get Kentico and put that money towards a skilled developer to help you realise your requirements and more

What business problems are you solving with the product? What benefits have you realized?

Kentico and Web Design Magic has been able to deliver superior results from out of our very challenging project brief. Along with a enterprise level web site and system, they custom built a powerful data and feature-rich two-way data API that allows Kentico to control and support our mobile app. This development and innovation has certainly pushed the envelope as far as what Kentico delivers out of the box. Web Design Magic has proven their skill and deep knowledge in Kentico to deliver a powerful, reliable and cutting-edge solution. We are very, very pleased and loyal to them as a result.

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Kentico review by Meghan H.
Interactive Producer
Marketing and Advertising
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Fantastic CSM"

What do you like best?

As a semi-technical, non developer - Kentico enables me to run all sorts of marketing functionality.

What do you dislike?

Such an amazing tool, but is quite expensive. Annual maintenance fees add up real quick in addition to expensive up front costs.

Recommendations to others considering the product

Take a look at WordPress and Umbraco, then get an in-depth demo with Kentico. If you only need minor, infrequent, or low maintenance web changes, then it may not make sense. That said, if you can afford it, then go for it - it's much easier to use than other open source options.

What business problems are you solving with the product? What benefits have you realized?

Kentico enables everyday CMS users to efficiently make changes to their site. Kentico is invaluable in making web changes easy to manage, understand and update no matter who you are.

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Kentico review by Administrator in Information Technology and Services
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Kentico is user-friendly and feature-rich"

What do you like best?

As a marketing manager and NOT a developer, I like that I can create new content and edit our website because it is user-friendly.

What do you dislike?

I am just diving into the campaigns module within Kentico and I love that feature. However, I do wish there were more demographics / reports associated with the campaign results.

Recommendations to others considering the product

I would recommend Kentico to anyone.

What business problems are you solving with the product? What benefits have you realized?

We are raising brand awareness, increasing our geographic reach, and saving time and money since marketing can do most of the edits (without having to outsource to a developer).

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Kentico review by Juan A.
Functional Analyst (Acceo CONSULTANT)
Leisure, Travel & Tourism
Enterprise
(5001-10,000 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Best CMS I have never used"

What do you like best?

The simplicity of the concept. The ability to manage absolutely everything on it.

The idea than you can always go back to c# to write your own code, and use it inside Kentico.

The SUPPORT.

The 1 week bug hotfixing.

What do you dislike?

After deploying it, the first load can be sometimes too slow, but this is not a Kentico issue, it is more an .net issue.

Recommendations to others considering the product

Learning curve take some time, but after you've learned, you'll love it.

What business problems are you solving with the product? What benefits have you realized?

Controlling the development AND the content management, at the same time, for 2 different groups of people.

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Kentico review by Melissa C.
Digital Marketing Director
Mid-Market
(501-1000 employees)
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"Kentico is great!"

What do you like best?

Kentico CMS is so easy to use. Very intuitive navigation, easy to input content as a "layperson" as I'm not a designer or developer, I'm a marketing person and easiest I've ever used! Love it.

What do you dislike?

The only thing I don't like and I shared this with the Kentico team is that the input for SEO elements is so buried! Should be a top level feature so it can't be forgotten.

Recommendations to others considering the product

Love it! I've been in digital marketing for over 15 years and this CMS is by far my favorite.

What business problems are you solving with the product? What benefits have you realized?

Our company's website was old, never updated since previous system was difficult to use. Now that we have Kentico, we can easily create and update content whenever we want and publish live instantly.

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Kentico review by Brenden K.
Owner & Kentico MVP
Computer Software
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great product for the price and excellent support"

What do you like best?

Kentico allows me to deliver robust sites in a short amount of time allowing my clients to utilize out of the box features and functionality. Following Kentico recommendations you can easily create customizations and integrate with other systems. Kentico provides 7 day bug fixes and excellent customer service.

Kentico has a very strong solution partner network that assist with development and provide expert service to end clients. Kentico also allows the users to provide them with ideas for enhancements/improvements and allow others to vote for them.

What do you dislike?

Up until this last major version (v8), clients had to wait for at least a year to receive new features and enhancements. With v8 Kentico is taking a more Agile approach and releasing several minor versions now between the major versions.

Recommendations to others considering the product

When starting your site follow the documentation and Kentico recommendations. Doing so will allow you to have smooth upgrades and hotfix updates. Use Kentico support and the DevNet community for help and support with any problems or questions you have. Kentico's support is very knowledgeable and work very closely with the developers and product owners to provide you with a solution to your issue. They are their for you to use, so do so.

What business problems are you solving with the product? What benefits have you realized?

Many clients are looking to make their website more data driven. Typically these other data sources are from third party vendors and need some sort of integration to display on their site. Kentico allows me to solve this problem and provide my clients with a great experience.

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Kentico review by Administrator in Computer Software
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"Frustrating CMS"

What do you like best?

You can set it up that you have the availability to fully customize templates and pages

What do you dislike?

Glitches in saving pages, different version updates will delete pages entirely or not save work. Frustrating to teach people who don't know CSS/HTML as their WYSIWYG is really limited and glitchy.

Recommendations to others considering the product

Note they are a European based company and their CS is very hard to understand (broken english and they get back to you at weird times).

What business problems are you solving with the product? What benefits have you realized?

CMS for website. No upside benefits compared to other CMS.

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Kentico review by Administrator in Publishing
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"Wouldn't recommend it"

What do you like best?

Nothing, frankly. I wasn't around for implementation, but using it has been painful. Shopify and Demandware were much better.

What do you dislike?

The email marketing through Kentico is onerous, with limited analytical insights. You can't schedule banners to go up and down when you want. The promotion capabilities are limited. The platform isn't the most intuitive. I'd go with shopify, personally.

Recommendations to others considering the product

Unless the integration is super easy and your needs are few, go with someone else.

What business problems are you solving with the product? What benefits have you realized?

Kentico is managing our e-commerce sales.

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Kentico review by Cheryl M.
Head of Technology
Marketing and Advertising
Mid-Market
(51-200 employees)
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"An all-in-one CMS, E-commerce, and Online Marketing platform"

What do you like best?

Kentico sets itself apart on a number of fronts:

1. Usability of the CMS.

The CMS is easy to use and intuitive. Content editors love it because it is quick to edit content and they can achieve more in less time.

2. Features

The product ships with an unrivalled number of features that cut down on development time. </