Kickserv

(53)
4.1 out of 5 stars

A CRM for the mobile work force providing field service automation

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Kickserv Features

Before the Job
Calendar

Uses the calendar tool to determine field workers who are free for the job.

85%
(Based on 7 reviews)
Dispatch

Notifies field service workers of their upcoming assignments.

Not enough data available

Privacy

Allows users to see tasks according to permissions and roles.

90%
(Based on 6 reviews)
Booking

Allows clients to book jobs through the desktop page or within the app.

94%
(Based on 5 reviews)
On the Job
Location

Tracks employee location to ensure timeliness.

n/a
Employee Communication

Enables communication within the app from manager to field service employee.

88%
(Based on 6 reviews)
Behavior Monitoring

Monitors behavior in the field.

Not enough data available

Client Notifications

Notifies clients, should any delays or mishaps occur.

91%
(Based on 7 reviews)
After the Job
Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

80%
(Based on 6 reviews)
Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

85%
(Based on 6 reviews)
Invoicing

Sends invoices through the software and allows clients to pay on the spot.

100%
(Based on 5 reviews)
CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

n/a