What do you like best?
I like the level of flexibility that Kintone provides in terms of layout, building out a variety of field types and permissioning. The permissioning is fantastic! I can get very granular in terms of how much I can allow users to add records, delete them, edit them, manage apps, etc. You can even go as far down as the field level. The build was pretty fast after getting a hang of the user interface. It's very intuitive and you can do almost anything you can think of. I love the fact that you can also add workflows to apps for projects that require reviews or input from a number of teams. There is soo much that it can do right out of the box, and for more advanced users, you can add on a number of outside applications as well as custom java script and design.
What do you dislike?
There were a few limitations. One caveat on this. I reviewed 25 applications and ended with Kintone as the winner--hands down. There are two areas where it could improve. 1. Print to PDF out of the box would be a great feature, especially if it were tied to a "share" button...so that it could be shared with others outside the system. 2. Importing of field data. For example, one of the drop down fields that I had in an app had 90 items in it. I had to enter each one separately. A bulk upload for drop downs would be a great add on.
Recommendations to others considering the product
If you are looking for a quick way to capture and manage data and manage workflow, Kintone, is a great solution. You do not need to be highly technical to use it and it will save you a lot of headache in the long run. The support team is very helpful and responsive to requests. I highly recommend this solution to those with some technical prowess to very advanced users.
What business problems are you solving with the product? What benefits have you realized?
The business problem we were solving include: the ability to capture consistent data that could be shared. Often people in these teams move around and core data gets lost. Kintone helped us with that problem. The other feature it helped us with was making sure that our people in the field had access to best practice information and could share their experiences with each other. Kintone facilitates all of this and more. It also provides a great deal of flexibility once each app is set up. We were able to get all of our apps up and running in short order and it's intuitive schema makes it easy to deploy. Even after we get feedback, changes will be done pretty quickly. Furthermore, we were able to rebuild a defunked system and replicate fairly complex functionality with a number of bonuses--namely more control over the design, which at the end of the day made the applications easier to use.