What do you like best?
The web portal is intuitive and easy to use, even for non-technical people. Customer support is extremely responsive and very helpful for both setting up the system and long-term maintenance.
What do you dislike?
There is no way to automatically send reports to one or more email addresses. Running Klocwork every day/some other set period of time can't be done from the app itself; we had to create a cron job to do so. I would like better source control integration.
Recommendations to others considering the product
I would not use this for peer code reviews on a codebase as large as ours, but it does a good job of basic static code analysis. Customer support is excellent.
What business problems are you solving with the product? What benefits have you realized?
We needed a way to track the number and severity of bugs over time in a very large codebase (>200,000 lines of code and counting). Klocwork has provided a simple way to show this information to our stakeholders. We are no longer using Klocwork because this project has concluded and the budget for the coming year is not yet finalized.