What do you like best?
Making lucid reports update in near real time with some SQL and VBA magic. You can really push the needle with updates and cells populating much needed information.
What do you dislike?
Once in a while the report won't update. This reason, however, is reaching - there's very little to dislike.
Recommendations to others considering the product
Really think hard before investing in a bigger BI/Reporting tool which are expensive. Kloudio can do a much of that larger-based reporting as needed. The obvious upside is that majority of users are very comfortable with g-suite as it is.
What business problems are you solving with the product? What benefits have you realized?
Dynamic, replicating reporting. Getting metrics. Saving thousands of hours updating reports, etc.