What do you like best?
Within hours, I was up and running with a projects database app which allows users to query the various projects that our company is working on. I did not need any IT help or database experts, just knowledge of the subject matter as it was very easy to set things up and enter data.
What do you dislike?
Knack was not able to do a fairly complex query that I was looking to execute for a given view. Their support team was fast in diagnosing things and letting me know that what I wanted to do was not possible at present time, but that they would add this functionality as a feature request to be considered for a future update.
Recommendations to others considering the product
Dive in! I did some research on similar platforms and found Knack to be the fastest/easiest to get into. It is very intuitive and if you do run into an issue/question, the Knack support team has always responded within 24 hours of question submission, usually faster than that (within a few hours).
What business problems are you solving with the product? What benefits have you realized?
Our company was managing all of our projects on spreadsheets which quickly became outdated and/or everyone was not all using the same latest/greatest spreadsheet which led to confusion. By having everything housed in Knack, everyone now knows that the Knack app is the latest/greatest source. We also have multiple people managing the data so it is easy for updates to be made instead of finding the keeper of the spreadsheet.