What do you like best?
The system is flawless, easy to navigate, easy to use and it's so simple to schedule my activity.
Setting up my Knackmap account was a really enjoyable process because the team personally created a plan suited to my needs, which is a rarity with these social media plans. They answered all my questions promptly and have been extremely patient and understanding, which is important when you're learning as you go.
The dashboard makes it easy for me to see at a quick glance what activity I have scheduled, and the monitoring dashboard means I'm able to interact with my audience with ease, and on real time. It's great to a full snapchat of my posts, and how they're tracking across ALL channels.
What do you dislike?
There is nothing I dislike about Knackmap.
Recommendations to others considering the product
The team at Knackmap are incredible! The process has been seamless, and the online support has been a massive benefit to myself and our company.
What business problems are you solving with the product? What benefits have you realized?
Having all my socials in the one place has made my role as Marketing and Communications Manager so much easier. We need to ensure we are posting across all platforms, and sometimes certain channels are left off due to lack of time, or simply forgetting. Knackmap ensures we are reaching our audience regularly, which is really important in the Advertising Industry.
This product has taken the stress out of my role because I am able to schedule everything, without having to go back and check on each site individually. I can see how things are tracking in real time, and it ensures that no consumer interaction goes unnoticed.