Kofax Capture

3.6 out of 5 stars

Image Content and Capture

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Kofax review by User in Financial Services
User in Financial Services
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Kofax Capture is an mediocre document imaging program

Reviewed On
What do you like best?

Easy to train users to use, workarounds available for most issues that may arise.

What do you dislike?

Archaic interface. Hard to upgrade, not any real configurability, OCR is impossible to program.

Recommendations to others considering the product

I would vet out all possible vendors first. Kofax makes a lot of promises, but can't seem to deliver on them. The upgrade process is very difficult and arduous.

What business problems are you solving with the product? What benefits have you realized?

Regulatory and Compliance requirements to have documents on file and available for view at any time.

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Kofax review by <span>Thomas J.</span>
Thomas J.
Validated Reviewer

Kofax Capture - A Powerful Tool for a Very Big Job

Reviewed On
What do you like best?

Kofax is a platform for multi-channel data capture and process automation. It is a powerful tool set for pulling costs out of bureaucracies. Bureaucracy is inevitable when you are using other people's money to accomplish big goals. The various solutions in the Kofax platform allow you to improve, eliminate or automate a huge amount of the information exchange tasks in big organizations. In addition to it's unequaled performance in the Accounts Payable processing area, you can add KTM to automatically classify thousands of document types and digitize your entire mailroom operation!

What do you dislike?

Due to the vast number of ways to extend and expand the use of Kofax Capture it can get expensive and complicated. As organizations see the fast ROI of scan-to-archive projects they often move to scan-to-process operations without first getting the training needed to effectively implement and measure success. When you don't look at the savings Kofax can seem expensive, but don't kid yourself...the status quo is rarely as free as it appears!

Recommendations to others considering the product

Make sure to use a system agnostic data capture tool if you cannot easily limit your data sources and data consumers.

Never start projects that have not identified measurable success metrics to justify the costs.

What business problems are you solving with the product? What benefits have you realized?

Just completed a project that uses KTM to eliminated the use of manual document separator sheets, automate indexing and vastly increase the document handling speed and capacity of a large Human Services delivery client. Additionally, it uses the probabilistic learning capability of KTM to give them process agility like they have never seen before. Capturing new document and form types is now a simple task rather than a lengthy project.

What Enterprise Content Management (ECM) solution do you use?

Thanks for letting us know!
Kofax review by <span>Nazar D.</span>
Nazar D.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd

Great product

Reviewed On
What do you like best?

A very good solution for business management.

Software quality and easy to use.

What do you dislike?

It is difficult to name cons.

Maybe it's instructions on training for work in the software.

But in general, all enjoy :)

Recommendations to others considering the product

Everyone really like the program and they do not want something else.

What business problems are you solving with the product? What benefits have you realized?


Kofax review by <span>Hans D.</span>
Hans D.
Validated Reviewer

The Cadillac of Document Capture

Reviewed On
What do you like best?

Kofax Capture is a software suite of tools, solutions, and utilities that allow information to go from useless to powerful in a few short clicks. Kofax has the ability to ingest information from many different sources such as email, directories, web services and scanners and intelligently categorize and scrape information from these sources. From there, information can easily be massaged and put into practically any format for inclusion into major document management systems such as FileNet, Onbase, and Sharepoint while also supporting multiple text and database formats such as XML, HTML, and CSV. The addition of Kofax VRS on top of the Capture suite to clean up images coming in to Kofax is yet another benefit that makes this one of the best capture tools out there.

What do you dislike?

Kofax Capture can get expensive very quickly. Licensing is charged per concurrent workstation and per image, which is further multiplied if you take advantage of the Capture Transformation Modules which greatly increases the abilities of Kofax but at an additional tax.

What business problems are you solving with the product? What benefits have you realized?

The biggest business use for Kofax Capture is handling Accounts Payable scenarios. In many business cases, 85-90% of invoices can be automatically identified, filed, and placed in the hands of proper business decision makers all within a few minutes of the document becoming available to Kofax. Any structured document in a standardized form can benefit almost immediately utilizing Kofax Capture and even unstructured documents with a bit of training can benefit from this software.

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Kate from G2 Crowd

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