What do you like best?
It's for the most part pretty easy to understand. I like that when you're looking up a book, you can put in a lot of details about it beyond the author and the title. You can put in the publication date, what it's about, the ISBN, keywords of what it's about, copywrite info etc. It's a very thorough search engine.
What do you dislike?
Sometimes the system gets confused and it shows me titles that don't have any relation whatsoever to what I was trying to search. Maybe it's in the keywords, but the system highlights specific words that are only a small fraction, like a letter, of what I typed in the search bar. It can sometimes make it hard to find what you are searching for
Recommendations to others considering the product
Koha is fast and easy and great for students to use. As long as they understand how libraries work it shouldn't be a problem
What business problems are you solving with the product? What benefits have you realized?
I use it for the university library I work for. We upgraded to it from Webster a few years back, and it's such an improvement. Everything is more clear and organized, and it's easy to understand. You don't have to be a skilled user to understand it.