Kronos Workforce Central

Kronos Workforce Central

(298)
3.6 out of 5 stars

The Kronos Workforce Central® suite was built on the belief that you shouldn’t have to sacrifice the features and functionality you want for the simplicity you need. It puts time and attendance, scheduling, absence management, HR, payroll, hiring, and labor analytics into a single integrated workforce management system that can help your organization be more productive, reduce labor costs, minimize compliance risk, and improve employee engagement.

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Workforce Central review by <span>Vicki G.</span>
Vicki G.
Validated Reviewer
Verified Current User
Review Source

"It was a long process to get it working correctly."

What do you like best?

I like both programs, Telestaff and WFC, but wish there were a bit more flexibility in some areas. Reporting is still an issue for us, but we are working around it with some creativity.

What do you dislike?

Even after two years I do not feel that the department I work for got adequate training. Originally we were only going to use Telestaff and then 2 weeks before we went live we pulled our Civilian employees out of Telestaff. Officers use Telestaff, and Civilians use WFC. I am administrator of both. It's been trial and error throughout the process. A bit over a year after go live, May 27, 2017, things are going very well at last! Our payroll and time and attendance was a very manual process before Kronos. I have noticed that it now takes more time and more people to do what I did before, which is very surprising to me. Maybe it will smooth out over time. Either way, I am happy we are at this point of automation.

What business problems are you solving with the product? What benefits have you realized?

We are now paying our civilian employees following guidelines of the remainder of the City employees.

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Workforce Central review by <span>Dan O.</span>
Dan O.
Validated Reviewer
Verified Current User
Review Source

"From my CTO position Kronos is meeting our needs and capable of a lot more."

What do you like best?

I most like the team of individuals that we have had the opportunity to work with as we have implemented a few of their modules including, TimeKeeper, TeleStaff, HRIS and Payroll.

What do you dislike?

Our project implementations took a little longer than I had hoped they would have. As a result some of our internal and Kronos team members have changed roles. There is always someone else to take an open spot but it challenges to continuity a bit.

Recommendations to others considering the product

The Kronos team understands their modules and how they work. To be successful, it is dependent on the organization having defined rules, processes and procuders. With these, Kronos can build the necessary configurations to ensure the functionality matches. It is up to the company to have these things well documented, it will make implementation much easier.

What business problems are you solving with the product? What benefits have you realized?

Centralizing our timekeeping and hours calculation across all departments within the city has been very helpful. We will be seeing more accuracy in the calculations of our hours worked and payroll rules with easier management and oversight than we had previously.

What Workforce Management solution do you use?

Thanks for letting us know!
Workforce Central review by <span>Ashley R.</span>
Ashley R.
Validated Reviewer
Verified Current User
Review Source

"Kronos - easy time card access"

What do you like best?

I like how easy it is to log hours in the workplace by using Kronos. It is not a complicated tool. It is a tool that I feel more companies should implement because of the practicality and ease of use.

What do you dislike?

There is not a thing I dislike about Kronos. There was no training that was necessary to become a pro at using Kronos to keep track of my hours. One thing I dislike - is more from a company standpoint because my company does not utilize the mobile app. I feel like this would be key to employees who may be home sick on a day where the time card needs approval. This then leads to the employee having to approve the time card late when they get back into the office. With the app, said employee would be able to easily do this from their mobile phone while at home, and not hold up the payroll process.

Recommendations to others considering the product

Definitely give it a try. Easy to use, no training necessary.

What business problems are you solving with the product? What benefits have you realized?

I do not solve business problems with Kronos, I simply use it as an employee. It makes for logging time off, whether planned or unplanned, simple. I simply approve my time card after the 2 week pay period, and get paid the following week. Simple as that! If I did use it at a greater capacity, I feel as though it would be a breeze and extremely helpful.

Workforce Central review by <span>John P.</span>
John P.
Validated Reviewer
Verified Current User
Review Source

"Great all around tool"

What do you like best?

Kronos is very streamlined and works great in a healthcare environment. The options to float hours, transfer hours between locations, and code worked hours for employees is critical when clinical staff move between units and teams in a single shift. For the employee, it is very self-managed and if implemented correctly it is not the expected time-consuming process for managers and supervisors once employees are held accountable. Tracking leaves, vacations, and sick time is very simple for all parties involved. Due to the amount of data that can be customized it allows for great report running not only for your team, but for the entire organization. When it comes to pay, you don’t want to skimp on your resources or you may risk legal repercussions when it comes to federal labor laws.

What do you dislike?

There can be a bit of a learning curve for managers when they’re supervising a large team (25+) of exempt, non-exempt, per diem, or on-call staff. Varying types of pay codes exist and in healthcare hours can be reflected very differently. The system can also be a little tricky when running a 24/7/365 operations such as a hospital, but fortunately there is support with Kronos. When employees are not held accountable for maintaining their weekly or bi-weekly time sheet it can fall heavily on managers to clean up/fix/submit dozens of leave requests and hours on their behalf. If you get ahead of this problem and make teams accountable it does not become much of an issue. As with any time keeping system training employee is always a challenge, but I would argue Kronos offers a simple setup for most learners.

Recommendations to others considering the product

Implement an annual training both for team members as well as supervising approvers. Federal labor laws can change at anytime so being prepared to educate what's required by the worker, but also by the manager will help protect the organization from legal investigations. Training is the most critical because one person cannot manage a large organization of time cards, and each individual needs to be held accountable regardless of their role.

What business problems are you solving with the product? What benefits have you realized?

With the Kronos database, operational leaders and our chief financial officer have started looking at labor metrics that have played a critical role in strategic initiatives. With changes in healthcare reimbursement we had to quickly start monitoring both employee hours, but have also managed to begin tracking contract labor hours – which in any healthcare institution is always present. By tracking both paid and contract labor we have much more accurate financials to build off for our other operational healthcare delivery efforts. A big factor in healthcare has been overtime for years, and with Kronos we’re able to identify areas with the most overtime down to the individual workers. Kronos has granted the organization a level of quality assurance, and it in return has protected the organization from time card fraud or mismanaged pay by managers.

Workforce Central review by <span>Matthew G.</span>
Matthew G.
Validated Reviewer
Verified Current User
Review Source

"Best clock in system I have ever used!"

What do you like best?

My favorite features of Kronos include the fact that I am able to clock at work at any workstation located within the hospital within a matter of 2 seconds or the swipe of a badge.

Another feature which has been extremely handy is having the ability to look at my direct deposit pay stubs before the checks are even sent to the bank, that way I can budget a few days before my money is made available.

Lastly, my favorite thing about Kronos is the fact it is accessible from work, my home computer, or my mobile device. That being said immediately upon logging in to Kronos I am able to see exactly how many hours and on what days I have worked, as well as how much PTO and sick pay I have accumulated over the course of a pay period.

What do you dislike?

My biggest dislike regarding Kronos is the ease of use for generating a time bank adjustment. For example, if I forget to clock in, I can add a missed punch adjustment; however, for some reason I cannot figure out how to add only one punch. Instead the software doesn't seem to allow you to enter only one missed punch, but requires you enter a punch in and punch out.

Coming from a millennial who considers themselves relatively tech savy, It's confusing and I end up needing my boss to adjust the time clock from their side in the end anyway because I have typically ended up messing up my timecard even more than it was to begin with.

Recommendations to others considering the product

I work thoroughly recommend kronos to any business looking for a more efficient time banking system. I have worked for several large corporations ranging from retail to healthcare; all of which had their own time clock system, as an employee, Kronos is by far my favorite software bar none.

What business problems are you solving with the product? What benefits have you realized?

In my opinion, Kronos is kind of an all around great software for any business that is looking to monitor employee time cards and payroll. Kronos, especially when paired with its badge-swipe workstations are amazingly easy to clock in and out of, and automatically uploads that information to the online application. Not to mention HR and payroll departments can collect any payment preferences or time card reporting issues all in one convenient location.

Workforce Central review by <span>Joey T.</span>
Joey T.
Validated Reviewer
Verified Current User
Review Source

"Archaic and Practical"

What do you like best?

It functions and with some graphic interface behind it. Once you understand Kronos logic, it's not difficult to navigate

What do you dislike?

It doesn't operate like other graphic interfaces, so you have to learn the Kronos GI logic. Which still employs some archaic practices. There are no simple buttons. I would suggest a Windows 10 layout, where large icons take you directly to your need, like inputing leave time.

Recommendations to others considering the product

Not really. I think there a program that is as practical as Kronos, and yet has a usability that can fit a more familiar interface.

What business problems are you solving with the product? What benefits have you realized?

We utilize it to monitor and put in our leave. I believe other departments at Clemson use more of the program than we do, but we use it to input leave. In terms of benefits, it simply catalogs leave, that's it. And it doesn't not do it incredibly easily.

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