- eliminated the need for manual invoices, data entry and payment processing
What do you dislike?
- integration and ease of use came with a high price
- price almost outweighs the manual data entry and processing
- some payment APIs were buggy
Recommendations to others considering the product
Evaluate all options and ensure that you will only be doing business from within sales force. External sales were hard to manage as well as sales that were outside the CRM.
What business problems are you solving with the product? What benefits have you realized?
We previously used Kugamon as our primary payment processor through our Salesforce CRM. It allowed us to have an integrated payment processor that eliminated the need to import contacts and manually send invoices and submit payments.
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