What do you like best?
Laserfiche is a very robust system. We can modify all features to work for what our company needs. It is easy to use, and allows for exact matches items needed.
What do you dislike?
As an administrator, sometimes i come across an error that i would like more details on how to solve.
Recommendations to others considering the product
When considering Laserfiche, ensure you have every department present. Have department heads bring their biggest challenges, bring items they feel take a long time, not secure enough, or any other items they can think of. Ask question on if there are solutions to your issues. The more ideas you bring, the more you will find you can streamline.
What business problems are you solving with the product? What benefits have you realized?
We are a nationwide company, and have locations in many different locations. We need fast and accurate information, and cannot always have people in one location for training. Laserfiche allows us to all work in different locations, and end up with the say type of outcome that is expected.
As with every company, we also like to not do things over and over again. With Laserfiche, we can remove many manual processes, and repetitive steps.