What do you like best?
It is very easy to use Lattice to configure weekly 1:1's, monthly check-ins and annual reviews, all within an elegantly simple user interface that is light and uncluttered. Whether individual contributor, manager of a team, or an admin, everyone likes using Lattice.
What do you dislike?
The product is very intuitive, and if you haven't spent a lot of time in it before jumping into the deep end, there is some "explore and discover" one can expect to do. That said, the tool is robust, easy to navigate around within and the chat support, when needed, is timely and on target.
Recommendations to others considering the product
Talk with the team at Lattice and have them demo the product extensively - it's really easy!
What business problems are you solving with the product? What benefits have you realized?
We needed a place for managers and their team members to capture notes, update each other asynchronously and to keep a running list of both topics and accomplishments. All of these are inputs for regular, ongoing communication touch points between employees and their managers.