I like the customer service and assistance, our business model requires tracking numerous product lines and line items. The LeadMasterCRM provides data arrangement in layers that is logical and simple to use.
I am a huge fan of importing data for updates, and new data entry, the LeadMasterCRM accommodates broad data importing by customer, opportunity and by job codes.
I also like the report functions such as; report subscriptions. All I have to worry about is the data entry the reports are automated.
The E-mail blast functionality is also an excellent feature, telling me how many e-mails were read etc.
The LeadMasterCRM provides a single point of Collaboration for our business teams and back office support all customer centric.
We have the ability to speak to our customers in a big way, while at the same time we have the ability to read recent update notes, track everything else from quotes to shipping documents.