LeadSquared Sales + Mobile CRM

4.7
(35)

LeadSquared is a Sales Execution Platform designed for medium and large enterprises.

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Showing 35 LeadSquared Sales + Mobile CRM reviews
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LeadSquared Sales + Mobile CRM review by Rob A.
Rob A.
Validated Reviewer
Verified Current User
Review Source

"Leadsquared - Effective and Efficient"

What do you like best?

Leadsquared comes with marketing automation and lead flow options that are built in, very dynamic and allow you to customize a great deal of a sales process or lead flow without needing to invest in a 3rd party developer. Everything from set up, the cost of each user, the launch, data migration and everything to get going was so much better than other CRM/Software solutions.

What do you dislike?

There isn't much that I don't like, maybe incorporating heavier graphics in pipeline management. However really view that as some high-end customization and not a necessity...

Recommendations to others considering the product

Having experience with SalesForce and ACT I would view LeadSquared as a much greater alternative from a value standpoint, marketing automation, customization and daily activity.

What business problems are you solving with the product? What benefits have you realized?

Email tracking is awesome, that fact that it comes with the most basic model is huge.

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LeadSquared Sales + Mobile CRM review by Rohit N.
Rohit N.
Validated Reviewer
Verified Current User
Review Source

"Discovered a perfect solution for us!"

What do you like best?

We were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased.

What do you dislike?

There's not much to dislike. We were initially using Zoho and then moved to Leadsquared because of its exhaustive nature. Some more extra features in the Basic plan would not hurt them but benefit us a lot!

Recommendations to others considering the product

Do check out all the features as per your industry and talk to their Sales team in details before making the purchase. This product will definitely do wonders for us in the Education industry.

What business problems are you solving with the product? What benefits have you realized?

Like I mentioned, we were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased. Since I'm the one using the Marketing automation I can vouch for its effectiveness and scope.

What CRM solution do you use?

Thanks for letting us know!
LeadSquared Sales + Mobile CRM review by Eric  S.
Eric S.
Validated Reviewer
Verified Current User
Review Source

"CRM to the mark "

What do you like best?

Whatever I expected from CRM, I found all possible solution from Leadsquared CRM that too value for money.

implementation side 100% satisfied...

immediate action to any queries from the support team.

Felt like dealing with any international company. truly professional.

What do you dislike?

So far no any dislikes, but It is only 60 days I have started using fulfledged, Will be very early to comment on it.

Recommendations to others considering the product

Go for it

What business problems are you solving with the product? What benefits have you realized?

Beaing realestate company we got leads from many sources online and offline. I have been able to create all my leads at 1 place with proffessional welcome sms & Email. also do auto distribuion of leads as per per reset criteria's.

I can analise which of my campaigns are giving best results.

LeadSquared Sales + Mobile CRM review by Kavil K.
Kavil K.
Validated Reviewer
Verified Current User
Review Source

"The best so far"

What do you like best?

It is simple, cater all your requirement of handling the leads from different sources and their activities. The best part is the pricing. i have been using this CRM from last three years in NIIT University and it has evolved drastically based on the user feedback and requirements. they have this customer success team lead by Ashish who has given the additional support when you really needed.

What do you dislike?

Not much, but the CRM is still in a improvement mode specifically at client's customise requirements.

Recommendations to others considering the product

Simple

Reasonable

Full fill all requirements

What business problems are you solving with the product? What benefits have you realized?

We are into education, and it is helping us to get engage with the leads and stay focused.

LeadSquared Sales + Mobile CRM review by Sanju Mathew G.
Sanju Mathew G.
Validated Reviewer
Verified Current User
Review Source

"A highly effective CRM and automation solution with an efficient team to support"

What do you like best?

Economical but effective solution for Small and Medium enterprises and customized, personal support provided by their Customer Success team who make sure they go the extra mile to provide the service which the client needs. The solution is not too hard to be trained on which makes adoption at call centres easier.

What do you dislike?

Some financial services basic requirements had to be developed later which resulted in us working with some stop-gap solutions.

Recommendations to others considering the product

Extremely good solution for small and medium sized companies and teams.

What business problems are you solving with the product? What benefits have you realized?

Proper Lead and Sales Attribution, Business Reporting, Sales force automation and Drip campaigns.

LeadSquared Sales + Mobile CRM review by Kapil A.
Kapil A.
Validated Reviewer
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"No other tool provides these many matured automation features in this price range"

What do you like best?

Leadsquared provides best of the automation features at a very reasonable price range. Specially they have recently launched an automation feature which was long awaited and zapier integration which helps you integrate with most of the apps available in the market. The best thing about leadsqured is it's very easy to setup and hardly takes 2 days to get up and running.

What do you dislike?

Few of the features are still in the product roadmap and will be released soon. For example filters where "was not sent email" "Many opportunities linked with one account tracking" and "Bookmarking in automation". These are few of the features because of that it may little extra time to setup campaigns but still can be worked out with other hacks. Product team is very responsive and they did mention that these are the features are in the pipeline and should be released soon.

What business problems are you solving with the product? What benefits have you realized?

We are using leadsquared for automation our complete sales and markeitng funnel. And the tool does it very efficiently.

LeadSquared Sales + Mobile CRM review by Mangesh D.
Mangesh D.
Validated Reviewer
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"Perfect sales and CRM solution for Startups"

What do you like best?

StoreMore is an old customer for LeadSqaured and actually have seen this evolving. From day one the product is very stable and remains the same as and when they added more feature. The support is top-notch. Most importantly its UX is simple and features are very easy to understand. You can easily customize the default options to your needs. From technical aspect the documentation and help articles are really helpful. Today I think all important 3rd party plugins are in-build, like cloud telephony connector, because of which the team does all the daily task and jobs right from their leadsquared account and not required to login to any other portal. There APIs allows further integrations with your product seamlessly.

What do you dislike?

In initial days(almost 3 years back) there where some key plugins missing from the product, like facebook ads integration, without which we had to make extra effort. We struggled a lot that time. But now many 3rd party plugins added and no issues so far.

Also if you submit a custom requirement as per your business model (we being at there basic plan), they will warmly accept it as a suggestion and help you find an alternate way in the existing system for time being. And they might include what you need in future releases but not immediately. If you need it asap, you have no option but to wait or custom build using there APIs. I guess even for enterprise customers, it might take them time to roll out custom requirements as there product is huge now.

There is a good scope of improvement in reports.

Recommendations to others considering the product

Before deciding that this product doesn't meet your requirement, do have a call with there team. Most of the times its there and a new user might just not be good with customization. There team is really helpful and might suggest you better ways of doing things with proper reasons.

What business problems are you solving with the product? What benefits have you realized?

We run marketing ad campaigns on various social media platforms life FB and google. Also landing pages hosted on the CRM. Leads from various platforms accumulates on CRM realtime and agents start following up with the prospects. For us, many a time, converting prospect to customer takes time. This is where LS allows us to easily follow up with them regularly manually or automatically with emails and SMSs. After they become customer, constant contact with them time to time and knowing there history becomes of importance. Also segregating customers based on various conditions(custom audience) help us send emails and SMS more precisely.

Our agent make and receive phone calls right from LS as it is connected to our cloud telephony provider. Lead history details including call recordings are of great help.

Benefits: When your agents does all there activities from one portal, including figuring out every possible lead history, the agents efficiency and satisfaction becomes very high. And that ultimately leads to satisfied leads and customers.

LeadSquared Sales + Mobile CRM review by Gaurav W.
Gaurav W.
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Verified Current User
Review Source

"Complete CRM and Marketing Automation solution"

What do you like best?

They have almost all features covered. There are a very few companies which will provide with all the features in a single product. Best part is the ease of use.

What do you dislike?

I feel there is scope to improve the reports section. It not very customized according to requirements. There should also be a publisher dashboard which will help him see how his leads are performing. Also, the UI can be improved.

What business problems are you solving with the product? What benefits have you realized?

Integration of leads from various sources like call center, landing pages, walk ins etc. on a single platform. Lead nurturing through marketing automation.

LeadSquared Sales + Mobile CRM review by Pakhi B.
Pakhi B.
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Verified Current User
Review Source

"Stellar support and simple interface!"

What do you like best?

It has a very simple and easy to use interface. Coming from a CRM like Salesforce, Leadsquared is like a breath of fresh air that allows a high level of customisation and yet retains its simple, yet effective structure of information.

What do you dislike?

We have to workaround the account level structure when we want to see all the leads from a single company.

Recommendations to others considering the product

Go for it based on their stellar customer support team.

What business problems are you solving with the product? What benefits have you realized?

1. Streamlining the sales and marketing process

2. Automated reporting makes it easy for sales team to have effective conversations and ensures leads do not slip

3. Lead scoring makes it easy to prioritize which lead to go after.

LeadSquared Sales + Mobile CRM review by Vivek J.
Vivek J.
Validated Reviewer
Verified Current User
Review Source

"Excellent tool simple interface"

What do you like best?

ISPG technologies was using Leadsquared from a long time but never really utilized it. But things changed due to dedicated support by the customer success team there, they showed us how the tool can be best utilized it both in terms of marketing automation, and sales process and now it has been proving very beneficial for us.

What do you dislike?

1. Custom process cannot be created

2. Linking of multiple website leads under one account is not possible

Recommendations to others considering the product

Go for it!

What business problems are you solving with the product? What benefits have you realized?

1. Aligning sales and marketing processes

2. Lead qualification/interest metric based on activity

LeadSquared Sales + Mobile CRM review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

" Leads Management Platform "

What do you like best?

I like the user friendly interface where any beginner level of computer user can do easily manage their calls and data.

What do you dislike?

Reports Tab, there should be bit of clarity in caption of reporting tab so user can easily identify the report you need.

Recommendations to others considering the product

I firmly recommend business/enterprises to include this CRM in their business family to get better insight of progress in their business and can analyst on daily basis.

What business problems are you solving with the product? What benefits have you realized?

Data management of leads, we have realized that we can easily sum up the raw color (our data) in a messy form and put it on Leadsqured CRM and within a minutes we have found a perfect portrait (Distinguished leads management). we can easily sort the performance of our sales person to get his/her credibility.

LeadSquared Sales + Mobile CRM review by User in Information Technology and Services
User in Information Technology and Services
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Verified Current User
Review Source

"Leadsqaured is super easy to use and has excellent features"

What do you like best?

I like the entire user-friendly look and feel of the CRM. Most of the things are easy to use and understand. Also, there are so many plug-in options that help track the different marketing and email campaings. Lead leakage is less as there is an opportunity to integrate even your telephonic leads to the CRM

What do you dislike?

I feel there are fewer design options for the landing pages. The UX needs to get a little better here to stay on par and facilitate quick lead conversions.

Recommendations to others considering the product

A suitable CRM for the Indian market. Good plug-ins and integrations.

What business problems are you solving with the product? What benefits have you realized?

Leadsqaured has helped to structure and set the exact funnels for the sales and marketing functions at my organization. Lead tracking and follow-ups are easy now with Leadsqaured.

LeadSquared Sales + Mobile CRM review by Jasmine N.
Jasmine N.
Validated Reviewer
Verified Current User
Review Source

"Fantastic"

What do you like best?

Lead Squared has helped us organize our sales leads very well. We are able to monitor our team very effectively.

Their support is excellent.

What do you dislike?

I am not allowed single Lead sharing across groups.

I am not alllowed simple alerts (without paying additional ;))

What business problems are you solving with the product? What benefits have you realized?

The follow up task reminders, activity history and lot of other features have helped us in keeping up to date with our customers. Our sales team works in an organized manner. The reports helps us to monitor them properly.

LeadSquared Sales + Mobile CRM review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Feature Rich Product with Outstanding Customer Service"

What do you like best?

This is a very quickly evolving platform with a wide range of CRM and digital marketing functionality. We have been using it for 2 years and frankly it is hard to keep up with the pace of new feature introductions. Across it all has been a foundation of outstanding customer service and a desire to make it work for the customer.

What do you dislike?

The fact that the unique record indicator is a email address, limits many of our use cases. For example, we sell education products. If a parent with two children wishes to subscribe for each child we cannot create two different records.

What business problems are you solving with the product? What benefits have you realized?

CRM, digital marketing, lead capture and lead analysis

LeadSquared Sales + Mobile CRM review by Virendra T.
Virendra T.
Validated Reviewer
Verified Current User
Review Source

"Best Customer Success team Specially a guy called Sujatali "

What do you like best?

appreciate the efforts that you have put in to streamline the lead distribution and improving the engagement system has been marvelous. You've been right there, helping out wherever and whenever needed for these past few months since you joined. Everything has finally come together, and things have been better but they are few things which we need to work on

What do you dislike?

Nothing as of now, May be later Sometime,

What business problems are you solving with the product? What benefits have you realized?

Lead Management

Events Marketing

LeadSquared Sales + Mobile CRM review by Abhinav G.
Abhinav G.
Validated Reviewer
Verified Current User
Review Source

"Excellently crafted CRM for the field"

What do you like best?

The app is intuitive and provided immediate value to the sales people on the field. It works offline which was crucial for our scenario. Our field sales team were able to grasp and adopt the app within a couple of weeks.

The base functionality provided models leads, activities and tasks flawlessly. APIs, Webhooks and Customization options allow us to extend the product in any direction limitlessly.

What do you dislike?

The web UI has few customizations and very limited support for images.

What business problems are you solving with the product? What benefits have you realized?

Managing our field sales team.

LeadSquared Sales + Mobile CRM review by Debarshi N.
Debarshi N.
Validated Reviewer
Verified Current User
Review Source

"An amazing marketing automation and CRM Platform for startups and SMEs"

What do you like best?

Their customer support is great and the interoperability with other services like Wordpress, Olark, GoToWebinar is useful.

What do you dislike?

Not as many features, like A/B testing, and advanced form management.

Recommendations to others considering the product

If you're looking to starting your marketing department brand new, this is one of the best platforms you could go for. It has every basic and intermediate feature you'd want.

What business problems are you solving with the product? What benefits have you realized?

Our entire marketing automation, from Workflows to drip emails.

LeadSquared Sales + Mobile CRM review by Harshita K.
Harshita K.
Validated Reviewer
Verified Current User
Review Source

"Best customer success!"

What do you like best?

The detailed information and journey one can gather about a lead.

What do you dislike?

Nothing. Too smooth to complain. Few bugs here and there which can be ignored as they don't affect the workflow.

What business problems are you solving with the product? What benefits have you realized?

LeadSquared is the backbone of our marketing success. Our conversion rates have skyrocketed, thanks to the flexibility in customising and personalising our messaging automatically for every prospect.

LeadSquared Sales + Mobile CRM review by Philip R.
Philip R.
Validated Reviewer
Verified Current User
Review Source

"Powerful solution that provides valuable insight"

What do you like best?

The fact that it is a marketing automation platform interlinked with a CRM so both the Marketing and Sales departments can work together seamlessly

What do you dislike?

The reporting could be improved - more detail required.

What business problems are you solving with the product? What benefits have you realized?

We are able to better score our leads and link with with our drip feeds to provide the right levels of content to the right people at the right time in their buying journey

LeadSquared Sales + Mobile CRM review by Administrator
Administrator
Validated Reviewer
Review Source

"Helping towards the success of our bussiness"

What do you like best?

Understanding and implementing our exact requirements from Leadsquared team is what i feel they are the best in all means and time. I also prefer to denote about the Professionalism and relationship with their clients is no where i found in my career.

What do you dislike?

I don't feel they not laid down anywhere. They are giving their best to make their client relationship in a hassle free way.

What business problems are you solving with the product? What benefits have you realized?

I have been started with tracking out the mails and their reports initially. The reports which Lead squared team has implemented in a short period of time made my day. My Sincere thanks to Mr.Ashish , Mr.Anirudh and Mr.Ramakrishnan who helped me to resolve my queries during my training and implemention.

LeadSquared Sales + Mobile CRM review by Sid B.
Sid B.
Validated Reviewer
Review Source

"Good product, great after sales service"

What do you like best?

Prompt support-post sales. No doubt the product is great, but I appreciate the fantastic after sales service and great turn around times. Whether it is Murli (Sales) or Prateek/Laxman from post-sales, all have been quick in their responses. Each one takes complete ownership of the task at hand

What do you dislike?

Nothing really, at least till date. Perhaps the mobile app can have more features-at least for the admin login

What business problems are you solving with the product? What benefits have you realized?

Sealing lead leakage, creating more transparency in the work flow and improving efficiency

LeadSquared Sales + Mobile CRM review by COLDWELL BANKER B.
COLDWELL BANKER B.
Validated Reviewer
Verified Current User
Review Source

"USER FRIENDLY"

What do you like best?

THE TEAM IS VERY HELPFUL AND WE CAN CUSTOMIZE THE CRM AS PER OUR NEEDS.

What do you dislike?

NO DISLIKES AS OF NOW, SHALL REVERT BACK

Recommendations to others considering the product

SHALL RECOMMEND

What business problems are you solving with the product? What benefits have you realized?

USER FRIENDLY AND PAPERLESS

LeadSquared Sales + Mobile CRM review by Anand S.
Anand S.
Validated Reviewer
Verified Current User
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"Good Service"

What do you like best?

Best thing about it is user friendly interface and customer support services.

What do you dislike?

No likely much sometime it take bit more time but that's fine.

What business problems are you solving with the product? What benefits have you realized?

We are managing our whole lead flow with them efficiently.

LeadSquared Sales + Mobile CRM review by Vartika G.
Vartika G.
Validated Reviewer
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"Easy interface and assistance "

What do you like best?

The interface is improvising since the time of inception which is great, because it is now getting easier for users to understand the framework and use the system in a better & efficient way

What do you dislike?

There are some features which I would like to see like Automated calendar appointment emails & automated messaging and automated voice-calling services.

What business problems are you solving with the product? What benefits have you realized?

Database management and email marketing / targeting has become so much easier

LeadSquared Sales + Mobile CRM review by Similar Ali  B.
Similar Ali B.
Validated Reviewer
Review Source

"Complete sales and marketing execution software for us."

What do you like best?

Great product.Helped yellowpam in process execution. We have been using for the past 1 year.success team has helped in proper implementation.

What do you dislike?

Leadsquared should keep improvising their system.But really it's working out great for us.

What business problems are you solving with the product? What benefits have you realized?

Helped streamline the sales process,stages and activities proccess, stages and activities increase our user productivity. Reports help us keep track of our conversion rates.

LeadSquared Sales + Mobile CRM review by Administrator in Education Management
Administrator in Education Management
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Verified Current User
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"Easy to use & fast outcome"

What do you like best?

Identify your engaged prospects & close the Sales quickly, Landing pages, Marketing Automation

What do you dislike?

Live Chat is not available with Leadsquared Executive

Recommendations to others considering the product

It is a complete solution for Sales & Marketing CRM

What business problems are you solving with the product? What benefits have you realized?

Duplicacy of Leads, Real time transfer of leads to respective divisions, single sign in for all sales tools - email, SMS , calling Landing pages etc...

LeadSquared Sales + Mobile CRM review by Shobhit K.
Shobhit K.
Validated Reviewer
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"Our SPOC for all marketing efforts!"

What do you like best?

Supports lead capturing from various sources. CRM easy to use for our sales team. Great marketing automation features. Love the fact there is an app to go along with it. The landing page builder is also a great addition.

What do you dislike?

Pricing could be reduced. Additional apps in "Apps Marketplace" should be made free.

What business problems are you solving with the product? What benefits have you realized?

Lead capturing and nurturing.

LeadSquared Sales + Mobile CRM review by Malavika I.
Malavika I.
Validated Reviewer
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"Excellent experience with Leadsquared"

What do you like best?

The tool is simple to use and loaded with features. They are always ready to add value to what the customer requires.

What do you dislike?

It would be great if they could keep improvising on their services.

What business problems are you solving with the product? What benefits have you realized?

Helps in various ways - 1. Lead generation 2. Knowledge and brand awareness development are 2 most critically influenced items.

LeadSquared Sales + Mobile CRM review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Verified Current User
Review Source

"Wonderfull System"

What do you like best?

Its ability to capture leads from almost all the sources. The product is very user-friendly.

What do you dislike?

Reporting section could have been improved a little better.

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

Generating more leads with Leadsquared and helping sales team reach their targets with such ease and comfort.

We could see a substantial increase in our revenue growth

LeadSquared Sales + Mobile CRM review by Gautam K.
Gautam K.
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"Very effective and a user friendly CRM"

What do you like best?

We use the Basic Module of Lead squared, its features and usability is very good.The Product Covers almost all the functional area one desires to have.

What do you dislike?

The system becomes slow if number of Lead Sources are more.

What business problems are you solving with the product? What benefits have you realized?

Effective use of the data and monitoring the performance.

LeadSquared Sales + Mobile CRM review by Administrator in Telecommunications
Administrator in Telecommunications
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Verified Current User
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"Feedback For Leadsquared"

What do you like best?

Leadsquared employees quick way to resolve and response for any issue.

What do you dislike?

Some production related issue,like All members are visible in owner field, it should be restricted as per Group head.

What business problems are you solving with the product? What benefits have you realized?

Telecom (Retail + ILL + Cloud services) lead generation.

LeadSquared Sales + Mobile CRM review by User in Renewables & Environment
User in Renewables & Environment
Validated Reviewer
Review Source

"Very simple but powerful CRM "

What do you like best?

Multiple reports, morning updates on lead generated,

What do you dislike?

Manually assigning individual lead to sales team, not using all the features, need user training on desktop integration, partner relationship management, marketing ROI analytics, case management, support analytics, social network integration,

Recommendations to others considering the product

It has been a delightful experience using Leadsquared starting from free trials to implementation, integration & user training. Leadsquared is very simple yet powerful CRM for Startups trying to scale up business & optimising the resources allocations.

What business problems are you solving with the product? What benefits have you realized?

Leads management, reporting, optimisation of resources

LeadSquared Sales + Mobile CRM review by Dharmesh P.
Dharmesh P.
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"Nice Software and easy to use"

What do you like best?

Enquiry coming to Leads Software trhough website.

What do you dislike?

User Interface and Layout.. Its looking so old.

What business problems are you solving with the product? What benefits have you realized?

-

LeadSquared Sales + Mobile CRM review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Review Source

"Great Marketo alternative for small-med business at a good price."

What do you like best?

Better intuitive interface that allows many that are not familiar with more complex tools be able to dive in and immediately use.

What do you dislike?

Missing some pieces to make it well rounded

What business problems are you solving with the product? What benefits have you realized?

Lead quality and where they are in the sales funnel, basically where are we losing money.

LeadSquared Sales + Mobile CRM review by Consultant in Marketing and Advertising
Consultant in Marketing and Advertising
Validated Reviewer
Review Source

"Support System"

What do you like best?

Support System is really world class and I never face any issue in this.

What do you dislike?

I am fine with this product. It's a good product.

What business problems are you solving with the product? What benefits have you realized?

We are helping clients to centralized their lead and work on this lead efficiently.

Kate from G2 Crowd

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