LeadSquared

(119)
4.5 out of 5 stars

Seamless Lead Capture – Seamlessly capture leads from all your sources – inbound email, online campaigns, phone calls, website, chat, lead generation websites and more.

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LeadSquared review by <span>Andrea P.</span>
Andrea P.
Validated Reviewer
Verified Current User
Organic
Reviewed On

An affordable, yet robust email marketing tool and easy CRM for a small business

What do you like best?

I like the robust analytics, ease of use, of the email marketing side of this software. Add in the simplicity of Leadsquared as a CRM, and you have a great tool for a small business.

What do you dislike?

It was difficult to get training from the leadsquared people because of the language barrier, their accent was hard to understand. Luckily we hired a marketing consultant that was familiar with the product and this person walked us through it.

Recommendations to others considering the product

If you are looking for something more robust than mailchimp or constant contact, and also something that can double as a very viable CRM tool, this is a great choice.

What business problems are you solving with the product? What benefits have you realized?

We have conducted email marketing campaigns, used it as a CRM tool for those leads, prospects and ooppotunities generated from the email campaign. We have also used it to create landing pages.

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LeadSquared review by <span>Ankit Sourabh L.</span>
Ankit Sourabh L.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Intuitive & Empowering

What do you like best?

A highly intuitive interface with a fast learning curve.

Highly efficient service delivery and quick problem resolutions.

Easy adaptation of real life use cases on a digital platform.

Responsive service assurance team.

Frequent User Updates, empowering users with new tools and functions.

Webinars keep users engaged and develop new use cases to utilize LeadSquared to improve Lead Management

What do you dislike?

Absence of Self Generated(Customized) Reports

More options/content to create landing pages will be appreciated

Lack of logical operations (equal to, greater, less than) to compare value in two lead fields in Automation

What business problems are you solving with the product? What benefits have you realized?

Synchronized Lead Acquisition Data from multiple channels (website, telephonic, offline).

Marketing Automation has been deployed to keep leads engaged and informed.

LeadSquared is now being used for Lead Nurture at other branches as well.

What Marketing Automation solution do you use?

Thanks for letting us know!
LeadSquared review by <span>Agam G.</span>
Agam G.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Leadsquared - Lead Management Tool

What do you like best?

The best lead management tool we have ever find, the lead scoring, the details about lead, hot or warm separation, engagement with the leads and over the top the marketing and automation part is quite beautiful and lovable to use.

The ease , flow and UI of the software is quite beautiful and understandable for a user who do not know about the management. If you are a first

What do you dislike?

Quite Expensive and the limit in the basic package is very minimal, that you can maintain only 5000 contacts.

And if you want to add more contacts, then the price is quite expensive.

Recommendations to others considering the product

If you want to create a connections with your visitor and never miss a communication with them, do use Leadsquared

What business problems are you solving with the product? What benefits have you realized?

The engagement, reminders, connectivity of visitors and their timeline of becoming the customers.

LeadSquared review by <span>Kevin G.</span>
Kevin G.
Validated Reviewer
Verified Current User
Organic
Reviewed On

A Hubspot Beater

What do you like best?

Landing pages, email marketing, drip campaigns. This software is very easy to use. It has all the features you would need for a marketing automation system at a fraction of the cost. The customer service is very helpful and will go out their way to help you. The system comes with landing pages, workflows, and many more features.

Also worth noting is the free CRM system that comes with it. It is very nice and keeps up to date with all my leads. It even integrates with Gmail so all emails are synced into the CRM.

The landing pages come with some really nice templates so you can be up and running in no time. I would have liked it if they had the ability to send rss emails but I hear that feature is in the pipeline.

What do you dislike?

the system could do with the look being updated and to look more modern. some usability issues make the system less easy to use than it could

Recommendations to others considering the product

try it, you will find it has most of what you need. If you are coming from Hubspot you won't find a system that as closely matches it. Great value for money.

What business problems are you solving with the product? What benefits have you realized?

generating leads, marketing automation

LeadSquared review by <span>Nisharg G.</span>
Nisharg G.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Best CRM with an amazing Customer Success Team

What do you like best?

The best part of Leadsquared as a CRM is the kind of support we get from the customer success team, help us create the customized dashboard, reports etc.

The integration with other services is also pretty smooth and fast.

Almost zero downtime on the service, really helps keep the efficiency.

What do you dislike?

I think currently there is nothing we dislike in leadsquared. We constantly have review meetings which help us improving.

What business problems are you solving with the product? What benefits have you realized?

Lead distribution, Task management, Automated dialing for agents, one place all history of user are some of the benefits we are using.

The best part is reports as its totally customizable from all ends.

LeadSquared review by <span>Akhil S.</span>
Akhil S.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Strong marketing tool for entrepreneurs

What do you like best?

* All in one package for your marketing needs

* Flexibility in setting up stages and whole customer lifecycle

* Drip Campaigns, Rules & Notifications - it would be awesome if emails could be sent to customers via Rules & Notifications

* Landing Pages have been a great help and integration is straightforward

* API & Webhook Integration and Help pages are well explained

* Lists have been very useful. I like the advanced search feature.

* Support team is very active and found them very helpful

What do you dislike?

* Features like website widget needs to be improved

* Design/UX for Email editing needs to be improved

* It loads quite slow and hampers in the work sometimes.

* Reports could be improved and excel attachment instead of pdf for saved reports will help a lot.

Recommendations to others considering the product

Explore all the features and check out help pages. They are beautifully written and test out the services on your own as most of the customization has to be done by Administrator so that they should know the product thoroughly. In case of query, shooting a mail or chat with support helps a lot. It's expensive where the number of leads are quite high, so you need to take the call based on your requirements.

What business problems are you solving with the product? What benefits have you realized?

Marketing automation for all our seekers and controlling leakage for our leads. Our channels for acquiring customers are not just online and before we setup LeadSquared, there was a lot of leakage in fetching all the leads on one portal and engaging with the customers. We have drastically improved our leakage in 6 major channels with present leakage less than 1%. We were able to achieve it through API integration or Zapier integration for those channels.

Major benefit has been standardization of our communication to customers and minimal leakage of less than 1%.

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Kate from G2 Crowd

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