Leap the Pond

(9)
4.6 out of 5 stars

Leap the Pond delivers Intacct based accounting solutions.

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Leap the Pond Reviews

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Showing 9 Leap the Pond reviews
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Leap the Pond review by <span>Ed S.</span>
Ed S.
Validated Reviewer
Organic
Reviewed On

Smooth transition from QuickBooks to Intacct

What do you like best?

I like the availability and flexibility of the reports. I can create pretty much any financial and/or analytical report I want. And if I need help, my Leap the Pond contact is quick to respond and help with my request. In terms of the implementation, my contact spent as much time as I needed to be sure I understood her instructions, and she helped customize a large quantity of monthly reports for us.

What do you dislike?

Sometimes, it's a bit difficult and complicated to undo a mistake or make a correction to a posted item in Intacct. But part of this is to assure that there is a valid audit trail. This takes a little getting used to after using QuickBooks. My contact is always available to help me get through these issues.

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Leap the Pond review by <span>Leslie C.</span>
Leslie C.
Validated Reviewer
Organic
Reviewed On

Leap the Pond G2 Crowd Review

What do you like best?

Leap the Pond's knowledge of our software, Intacct, is the best. Can almost always get answers for the problems encountered. All requests are completed and an understanding of what has been changed/fixed is clear.

What do you dislike?

I don't dislike much. Faster response is the only thing to improve. Even at that, I would stay with Leap the Pond because the service is the best, much better then Sage Intacct's Customer Support. I also understand the complexities of having someone to answer questions with little notice. The scheduling of personnel makes this a tough one to improve upon.

What Sage Intacct Channel Partners solution do you use?

Thanks for letting us know!
Leap the Pond review by <span>Patty N.</span>
Patty N.
Validated Reviewer
Organic
Reviewed On

Great Support

What do you like best?

Leap the Pond is always trying to the most efficient way to get things done - they really understand the Intacct software and are very experienced.

What do you dislike?

It would be nice to have Leap the Pond visit our location - it is always good to see the clients environment.

Recommendations to others considering the product

If you need a company that values customer service and understands accounting and the accounting software Intacct this company is for you.

Leap the Pond review by <span>Douglas B.</span>
Douglas B.
Validated Reviewer
Organic
Reviewed On

Leap The Pond - Excellent Partner

What do you like best?

From the beginning, Leap The Pond has shown the highest level's of professionalism while also creating a sense that they are invested in our success and always available to assist - we don't find this balance with all of our partners.

What do you dislike?

I have nothing to add here - they are a good partner.

Leap the Pond review by <span>Travis C.</span>
Travis C.
Validated Reviewer
Organic
Reviewed On

Intacct Implementation and Ongoing Support

What do you like best?

Anthony handles my questions/issues so urgently, it's like he's just sitting on the edge of his seat waiting for me to call. He always provides a reasonable, thorough, and timely solution.

What do you dislike?

I am satisfied with the level of service and have no dislikes.

Recommendations to others considering the product

Exceeds reasonable expectations of a service provider.

Leap the Pond review by G2 Crowd User in Food Production
G2 Crowd User in Food Production
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Seamless

What do you like best?

The software is user friendly which is wonderful for more field experienced workers who struggle to assimilate to the technology culture

What do you dislike?

Though user friendly, the data reports seem to lack specific insights into our main concerns

Recommendations to others considering the product

A great investment for the benefit of your business

Kate avatar
Kate from G2 Crowd

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