What do you like best?
I love the ability to create HTML based text templates for our commonly signed legal documents, because it gives me the full control to make minor changes like putting in the customers' details, or specifying the details of the consultancy work we are to do for them, without having to edit a document on my computer and upload a PDF each time.
I also like the fact that I can send customers a draft version, which they can read through, and then make any final tweaks before we both sign it.
I really appreciate that whenever I've had any questions or made suggestions for improvements, the support team has responded within minutes.
What do you dislike?
I don't like the fact that when documents are archived, (which happens automatically after 60 days), it takes a little while for them to be retrieved if I need to see them again later, but it's not a significant problem, and I understand that this is probably due to the way the data is stored.
What business problems are you solving with the product? What benefits have you realized?
We've found Legalesign to be a really efficient way to sign our internal and external documents.
Internally we use it to sign Employment Contracts and Consultancy Contracts, where it makes the process of onboarding new hires more professional and streamlined.
Externally we use it to sign Confidentiality Agreements, Framework Agreements, and Statements of Work with our customers. This really saves us a lot of time and effort. We used to have to print and sign documents manually, and then scan in the customer's copy to create the final document, which took a lot of admin time and resulted in a grainy and unprofessional document. Now, we can just edit our text template to put in the customer's details and send them a copy to sign online.
We are also going to integrate Legalesign into our own Software as a Service applications as a way for our customers to sign contracts with their customers, using the API, which looks very well written and easy to understand.