LevelUp

(10)
4.2 out of 5 stars

Enable customers to pay with their phones at your store locations. Leverage LevelUp's already-built POS integrations for free to enable a seamlessly integrated payment workflow. Reward your users when they achieve goals in your app by sending them LevelUp Credit for specific merchants.

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LevelUp review by User in Writing and Editing
User in Writing and Editing
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What do you like best?

The best part about using the LevelUp system for our business is that it offers an easy way for our customers to pay without having to use cash or a card. It also allows them to easily and discreetly leave a tip for the employees behind the counter. As for employees, it makes keeping track of LevelUp sales and tips simple.

What do you dislike?

As with any technology, there are glitches. At times it may stop working for seemingly no reason. Also, if the internet is down or slow, LevelUp may not work at all. This is inconvenient and results in lost business when a customer comes in and only has their phone to use as payment (LevelUp App). The reader/camera on the front sometimes has trouble picking up the QVC code on the smartphone.

Recommendations to others considering the product

Train employees well on usage and basic troubleshooting issues.

What business problems are you solving with the product? What benefits have you realized?

Our customer loyalty program and payments are not left up to chance. An employee can not just chose to give someone extra "punches" on a card or not charge them for a product. It also saves customers the hassle of carrying cash. It saves us and the customer both credit card transaction fees.

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LevelUp review by <span>Ellie W.</span>
Ellie W.
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Review Source

Easy way to make payments

Reviewed On
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What do you like best?

I love that I can just pay for services with my phone. There are often incentives for using LevelUp that involve cash back through the vendor which is great. I also like that it tracks my spending each month in total and at each vender. Great product.

What do you dislike?

I wish more places used this program and that there was one app instead of one for each vender. It would be great to streamline with one app for all the venders.

Recommendations to others considering the product

Great product and incentives users via cash back programs.

What business problems are you solving with the product? What benefits have you realized?

Great way to pay for things without having to take my wallet with me.

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LevelUp review by User in Computer Software
User in Computer Software
Review Source

Good

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Verified Current User
What do you like best?

Clean website design. Easy to sign up, start and navigate.

What do you dislike?

It's a less known option and in this kind of business, established and good reputation is important. Few people would dare to try the less popular things. I am not aware of any business nearby that are using it, which is why I am unlikely to use it at this point. Some competitors have demo videos on the website to get users started.

Recommendations to others considering the product

There is no clear differentiation for LevelUp to stand out from the herd. It's also not clear how strong its network and its security are.

What business problems are you solving with the product? What benefits have you realized?

Easy transaction for both business owners and customers. Easy money management for business owners.

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LevelUp review by <span>Ken S.</span>
Ken S.
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What do you like best?

LevelUP has the most modern and intuitive UI in the market for mobile payment and rewards available. Their ease of use is like nothing else in the market.

What do you dislike?

The only dislike that I could possibly have with LevelUP is that they are not as widely known as some of the other mobile pay providers. This can sometimes create a certain level of unfamiliarity with the customer and therefore some hesitation during the purchase process.

Recommendations to others considering the product

We highly recommend that you take full advantage of LevelUP's open development platform. It will allow you to give your customers a seamless experience between your Brick and Mortar store, your website and your mobile application.

What business problems are you solving with the product? What benefits have you realized?

Our customers are on the move and therefore we needed a way to be on the move with them. LevelUP has allowed us to step into the current times by offering our customers a convenient and easy way to purchase our goods and services as well as reward them for their continued loyalty.

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LevelUp review by User in Internet
User in Internet
Review Source

I wish all restaurants accepted LevelUp.

Reviewed On
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Verified Current User
What do you like best?

I like that I don't have to carry around my wallet and just use my phone. It's nice that there is no barrier to payment as my old phone seems to have problems with NFC sometimes.

What do you dislike?

I don't like that there is no 2 factor authentication. This needs to be implemented asap since it has my credit card attached to it! I also wish that more places accepted LevelUp. I would like it if they gave more rewards for places that I frequent.

What business problems are you solving with the product? What benefits have you realized?

I am hoping to minimize the need to carry around a wallet. It's hard to fully realize this when not all merchants are on board with mobile payments.

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LevelUp review by User in Internet
User in Internet
Review Source

big time user ---

Reviewed On
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Verified Current User
What do you like best?

i am a personal user of level up and have been to at least 25-50 of the chicago locations...i love everything about it, i find new places to go and love the rewards.

What do you dislike?

unfortunately, very frequently the machines don't work or they claim they dont work.....customer service is great however and they will give me credit when these situations occur.

Recommendations to others considering the product

be prepared for a few hiccups but its a great platform.

What business problems are you solving with the product? What benefits have you realized?

personally - im saving money! and im finding about and learning about new places.

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