What do you like best?
I like the customization features on lexisNexis. You can change up the home page buttons, and change the order that certain things are presented. It also has a new system of highlighting and giving case summaries on the search terms page that allows you to quickly look at the case without individually clicking on it.
What do you dislike?
Often it has too much going on and appears overwhelming - i like simplicity. Also, if you highlight something from a case, it makes it hard to save unless you take extra steps. Also, it has less case law and other documents, especially for Washington, when stacked up against its main competitor Westlaw.
Recommendations to others considering the product
Keep using the product, it gets better over time. I think that in a few years, LexisAdvance will pass Westlaw. Hopefully you will have the price locked down at that point.
What business problems are you solving with the product? What benefits have you realized?
I research legal issues. Found it helpful because it has decent legislative history.