Liaison ALLOY® Platform

Liaison ALLOY® Platform

(32)
4.0 out of 5 stars

Liaison ALLOY® Platform’s cloud-enabled data integration and management solutions allow more than 7,000 customers worldwide to meet today’s toughest data challenges.

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Showing 32 Liaison ALLOY® Platform reviews
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Liaison ALLOY® Platform review by Kirk W.
Kirk W.
Validated Reviewer
Verified Current User
Review Source

"Great platform for delivering data insights to our sales and marketing divisions"

What do you like best?

Combination of built in functionality, frameworks, and accelerators coupled with the implementation team that is able to quickly customize the product to provide targeted business value. Their integration product has adapters for all the sources in our ecosystem.

What do you dislike?

The UI tools are great for the Liaison managed service team. They are not as powerful as some of the competitor UI tools. We leverage primarily managed services to handle the setup and support, so the impact of this on our day to day activities is minimal. The underlying API's and Edge technology are very powerful and this was the most important factor for us.

Recommendations to others considering the product

Make sure to understand the full lifecycle of the data integration process, specifically the effort and staffing around post go-live support. Liaison does a great job making this simple.

What business problems are you solving with the product? What benefits have you realized?

The focus is on commercial revenue growth in our Sales and Marketing areas. The consolidated customer journey data is driving more personalized customer interactions as well as better targeting, segmentation and messaging.

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Liaison ALLOY® Platform review by Holly G.
Holly G.
Validated Reviewer
Verified Current User
Review Source

"Great platform, simple to use, wonderful support"

What do you like best?

It was so simple to setup, the customer support (which we have rarely needed) is great & quick to help, & using the platform is super easy! It's been a great solution for us that has given us the ability to work with other companies who have specific requirements for data transmission for which we did not have the capability to comply with without using Liaison!

What do you dislike?

There is nothing that we dislike! Everything has been great!

Recommendations to others considering the product

I've loved everything about the solution that Liaison has provided our company! It's so easy to use & provides us with opportunities we would otherwise not have without a solution like this.

What business problems are you solving with the product? What benefits have you realized?

We have been able to submit invoices to customers who have a requirement for integration that our small company did not have the capability of meeting the requirements for such transmission. Liaison gave us a solution so we have greater opportunities to work with companies like that.

What iPaaS solution do you use?

Thanks for letting us know!
Liaison ALLOY® Platform review by Roderick (Rick) S.
Roderick (Rick) S.
Validated Reviewer
Verified Current User
Review Source

"WebSpan Customer for 5 years"

What do you like best?

The capabilities in Liaison's WebSpan platform to accomplish complex logic is very useful in handling our customers' various inbound order formats.

What do you dislike?

Managing the map documentation has been an ongoing project due to the manual nature of the WebSpan documentation using Excel files.

Recommendations to others considering the product

We are currently using WebSpan but Liaison has put all of its recent product development into Alloy. Our transition timeline and resource requirement for moving to Alloy remains undefined.

What business problems are you solving with the product? What benefits have you realized?

Inbound orders from customers are mapped to SAP IDOC format, and outbound IDOC's from our system are mapped back to the customers' desired format. We have substantially reduced manual Order Management processes using the WebSpan platform.

Liaison ALLOY® Platform review by User
User
Validated Reviewer
Verified Current User
Review Source

"Our New EDI Integrator"

What do you like best?

Liaison offers much more for our EDI platform over our legacy EDI provider. They offer a wide variety of solutions that were not supported by our old provider.

What do you dislike?

Nothing, we've been using them for a few years now and I really can't think of anything negative about them.

Recommendations to others considering the product

You would be doing yourself a disservice if you did not give Liaison a try. They most likely could offer a solution for what your looking for.

What business problems are you solving with the product? What benefits have you realized?

Liaison acts are our EDI integrator for our customers and supplires. They know how to translate EDI documents to and from our ERP system.

Liaison ALLOY® Platform review by Dana P.
Dana P.
Validated Reviewer
Review Source

"Software to use for enriching your data usuage."

What do you like best?

I like the different levels of this platform. You can use it for EDI processes , ASN notification and many more. It has been an excellent experience to date.

What do you dislike?

Nothing, all aspects of this Platform that I use works for our needs and can be adjusted to new ones as well.

Recommendations to others considering the product

Reviewing with our IT department at the moment.

What business problems are you solving with the product? What benefits have you realized?

How to intergrate more customers to be able to stream line their processes as well as ours. Time, have more time in processing all of the EDI's, ASN's etc.

Liaison ALLOY® Platform review by Michael F.
Michael F.
Validated Reviewer
Review Source

"Customer First!,"

What do you like best?

The flexibility and insight the Liaison team has is the most professional I have ever seen in the industry. They look at what you want to accomplish, listen to your needs and then act in a professional manner to make the conversion as seamless as possible! 5 stars!

What do you dislike?

Didn't find anything I did not like - excellent service, quality and support

Recommendations to others considering the product

Do your research and then look at Liaison!

What business problems are you solving with the product? What benefits have you realized?

Our business applications include on-demand scalability - we have multiple companies and scalability is Key

Liaison ALLOY® Platform review by Jonathon B.
Jonathon B.
Validated Reviewer
Review Source

"Excellent iPaaS Partner"

What do you like best?

It is refreshing working with industry experts. Liaison assists us with industry best practices and streamlined process.

What do you dislike?

We have been with Liaison for many years, I can't think of any negative experiences.

Recommendations to others considering the product

It's great platform, worth a serious evaluation. They set the bar very high.

What business problems are you solving with the product? What benefits have you realized?

Liaison's platform helps us integrate transactionally with our customers and vendors. Using Liaison's platform help lower our TCO.

Liaison ALLOY® Platform review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Review Source

"Generally Good overall - some challenges with Billing documentation"

What do you like best?

Reliability - we don't have to worry about Liaison. Their services just work.

What do you dislike?

Our billing needs require us to break out all the connections we process and the billing file does not support ability to properly parse the information we need. Liaison was very willing to try o find a solution for us however at this point it still is a very manual process for us to properly use the file they send us for billing.

What business problems are you solving with the product? What benefits have you realized?

We are able to integrate with other VAN's. We simply use Liaison to deliver when a VAN interconnect is needed and required.

Liaison ALLOY® Platform review by Amit G.
Amit G.
Validated Reviewer
Review Source

"Good Service"

What do you like best?

We used the Liaison services for a long time and I would say they have a very good and knowledgeable support team. We have never had problems with the services and software used for the integration.

What do you dislike?

Their manuals and guide about how to setup and use services can be improved

What business problems are you solving with the product? What benefits have you realized?

We used the Liaison AS2 services for exchanging EDI

Liaison ALLOY® Platform review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Liaison - Solution of all Integration"

What do you like best?

Liaison visibility tool "LENS" is the best thing to track all the Inbound and Outbound files. And it's so well-designed to track the file flow.

What do you dislike?

Sometimes, file get stuck at ECS and there is no notification to the end-users about it.

What business problems are you solving with the product? What benefits have you realized?

EDI/B2B services

Liaison ALLOY® Platform review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Cutover from old EDI Platform to Liaison and integrated with a new ERP"

What do you like best?

Personal Integration Manager who works closely with our team to plan for, act, install and resolve.

What do you dislike?

Liaison does not have as much experience dealing with our TPs directlly

Recommendations to others considering the product

Liaison is tech savvy and a great partner. I highly recommend working with them.

What business problems are you solving with the product? What benefits have you realized?

Integrating Liaison EDI with our new ERP. Benefits include access to LENS online tool. It's phenomenal! Better relationships with our TP's by working directly with a VAN vs. a "middle-man" or software only EDI solution.

Liaison ALLOY® Platform review by Deen S.
Deen S.
Validated Reviewer
Review Source

"Overall Good Experience at tactical level integration"

What do you like best?

- Easy to Integrate

- Easy to Maintain

- Product Vendor support

What do you dislike?

- Adding new cloud application

- Data Usage charge (Expensive)

- Flexibility Issue

What business problems are you solving with the product? What benefits have you realized?

- Integrate our systems with External Parties (Customer, Vendor, Partners)

Liaison ALLOY® Platform review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Review Source

"New EDI platform"

What do you like best?

Our customer recommended and used Liaison so our installation process was very easy. The system is very easy and I have forecast and releases 24/7. The customer service was very responsive and fast which helped to answer questions.

What do you dislike?

Still enjoy the relationship. I do not have any issues except requiring 40 characters!

What business problems are you solving with the product? What benefits have you realized?

The best was to not receive faxes anymore or doing a small spread sheet showing each box we shipped.

Liaison ALLOY® Platform review by Administrator in Wholesale
Administrator in Wholesale
Validated Reviewer
Review Source

"Excelent EDI platform for all size businesses"

What do you like best?

Rich functionality available in this product. Easy to use and learn. Has tons of information for all functions not just the ones you use. The data dictionary is great.

What do you dislike?

Not much that I do not like about this product except that it only runs on a windows server.

Recommendations to others considering the product

Try it and you will switch.

What business problems are you solving with the product? What benefits have you realized?

Ease of use, do not need specialized EDI programmer now which is huge.

Liaison ALLOY® Platform review by Joji S.
Joji S.
Validated Reviewer
Review Source

"Liaison "

What do you like best?

The Managed Services and visibility y feature.

What do you dislike?

Have not come across one yet as we are still evaluating.

What business problems are you solving with the product? What benefits have you realized?

We are looking at the all the options at this time.

Liaison ALLOY® Platform review by Administrator
Administrator
Validated Reviewer
Review Source

"Professional Knowledgable Provider"

What do you like best?

Have been using Liaison for 3 years now and they are truly a world class provider.

What do you dislike?

I have not had any issues with Liaison it really has been a great 3 years.

Recommendations to others considering the product

Our experience has been very positive and we would highly recommend Liaison.

What business problems are you solving with the product? What benefits have you realized?

EDI has taken our small business to new levels and Liaison has played a key role in that transition.

Liaison ALLOY® Platform review by Caitlin R.
Caitlin R.
Validated Reviewer
Review Source

"Good Service"

What do you like best?

The efficiency in hearing back when we have an issue.

What do you dislike?

The lack of direct personal contact information when something comes up.

What business problems are you solving with the product? What benefits have you realized?

N/A

Liaison ALLOY® Platform review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Its user friendly but a bit buggy"

What do you like best?

I like that the menu's are easy to navigate

What do you dislike?

I dislike the load times the cloud has sometimes

Recommendations to others considering the product

Get a tutorial before beginning. It might be a bit overwhelming at first but its definitely worth your while.

What business problems are you solving with the product? What benefits have you realized?

We have had more access to information from various platforms with ease.

Liaison ALLOY® Platform review by User in Mining & Metals
User in Mining & Metals
Validated Reviewer
Review Source

"reliable and reasonable cost."

What do you like best?

Customer base is small so far. as KMC we only have couple of trading partner to use Liaison.

What do you dislike?

Less detail documents online. and easy to integrate to ERP system, and need more map schema.

Recommendations to others considering the product

This highly depends on our trading partners choice.

What business problems are you solving with the product? What benefits have you realized?

EDI with KMC customer trading partners.

Liaison ALLOY® Platform review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Review Source

"Works perfectly for all my clients"

What do you like best?

Its easy and efficient to use. Clients like the easy access to their account information.

What do you dislike?

Do not dislike anything. Everything is easy to find and easy to use.

What business problems are you solving with the product? What benefits have you realized?

Problems with Invoices and returning of products. Clients can see the status on a few clicks of the mouse.

Liaison ALLOY® Platform review by Administrator in Wholesale
Administrator in Wholesale
Validated Reviewer
Review Source

"We used Liaison for 3rd party punchout for our customers"

What do you like best?

Ease of use and integration at the time. We had a situation where we needed Liaison to connect our ERP to a customers purchasing system

What do you dislike?

The price based on what we were getting from the customer it didn't seem cost effective

What business problems are you solving with the product? What benefits have you realized?

None yet

Liaison ALLOY® Platform review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"AR Manager"

What do you like best?

Do not have problems on my system with them and if I encounter one, as soon as I call it get resolve.

What do you dislike?

I do not have any problems so I do not dislike them.

What business problems are you solving with the product? What benefits have you realized?

My orders through EDI system.

Liaison ALLOY® Platform review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Liaison"

What do you like best?

Platform is solid once mappings are up and running

What do you dislike?

We utilized Liaison for professional services in addition to the platform. Team can take time quoting and executing on project.

What business problems are you solving with the product? What benefits have you realized?

Integration and electronic communication with our customers and partners.

Liaison ALLOY® Platform review by Administrator in Computer & Network Security
Administrator in Computer & Network Security
Validated Reviewer
Review Source

"Simply works"

What do you like best?

Liaison products for the IBM i series just simply work with little to no maintenance.

What do you dislike?

Licensing was a bit confusing but once it was clear, the rest was easy.

What business problems are you solving with the product? What benefits have you realized?

Encrypting sensitive data to be sent between financial institutions.

Liaison ALLOY® Platform review by Consultant
Consultant
Validated Reviewer
Review Source

"First experience with Liaison Technologies"

What do you like best?

The way the solution had been described was very interesting.

People are very cordial.

What do you dislike?

The begining of the project is just awful, we hope improvments each day to streameline our EDI flows

What business problems are you solving with the product? What benefits have you realized?

EDI flows (Order to cash).

Liaison ALLOY® Platform review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"I would recommend"

What do you like best?

I liked the result filters. It helped me find exactly what I needed.

What do you dislike?

I'd like more filters. I wanted to break down results in more ways.

What business problems are you solving with the product? What benefits have you realized?

Figured out that our customers liked our product

Liaison ALLOY® Platform review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Solid Platform - Works as Advertised"

What do you like best?

Responsive support. Reliable integration.

What do you dislike?

While you have a lot of customers already connected, would like even more.

What business problems are you solving with the product? What benefits have you realized?

Direct customer ordering of product without having to use our in-house, manual customer service.

Liaison ALLOY® Platform review by User
User
Validated Reviewer
Review Source

"Liaison"

What do you like best?

Ability to integrate with any data types

What do you dislike?

Liaison meets all of our current needs. Perhaps reporting could be improved.

What business problems are you solving with the product? What benefits have you realized?

EDI for warehousing and internal data transfer/manipulation

Liaison ALLOY® Platform review by Administrator in Consumer Electronics
Administrator in Consumer Electronics
Validated Reviewer
Review Source

"Well connected"

What do you like best?

Great customer support, responsive and experienced support personnel

What do you dislike?

EDI license costs are too high, consider lowering price for average business size

What business problems are you solving with the product? What benefits have you realized?

EDI transaction processing

Liaison ALLOY® Platform review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Review Source

"Liaison Cloud review"

What do you like best?

Great platform and very easy to use. Very interesting product.

What do you dislike?

Everything is great! There no dislikes.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

We love everything about the product.

Liaison ALLOY® Platform review by Executive Sponsor in Consumer Goods
Executive Sponsor in Consumer Goods
Validated Reviewer
Review Source

"Data unification at its best"

What do you like best?

Ease of Use

Data Unification

scalability

What do you dislike?

Smoothness of integration

Knowledge base or Do it Yourself tools

What business problems are you solving with the product? What benefits have you realized?

Enterprise software, Inventory management.

Overall Positive Experience

Liaison ALLOY® Platform review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Good Basic EAI"

What do you like best?

Simple for EDI B2B legacy integrations.

What do you dislike?

No as gui friendly as other tools IIB etc.

What business problems are you solving with the product? What benefits have you realized?

EDI to SAP

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