What do you like best?
The instant-on implementation, 30-day trial, and very reasonable price-point made it extremely easy to test, prove, and purchase Libris as our digital image archive and delivery platform. Real content was loaded and the system rolled out to select users for feedback, all within the trial period and without the red-tape and research phase typical of large-scale IT projects. By the time a decision had to be made, overwhelmingly positive feedback had been received, time had been saved, and benefits of new features had been experienced first-hand.
The metadata-aware search feature alone has enabled the entire marketing department to find content themselves - saving staff photographers' time responding to email inquiries - and to reuse photos that would have been lost in the archive, increasing the ROI of the assets we have and continue to create.
The presentation is much more visual than our prior "solution", and very much on-brand.
What do you dislike?
"Invited User" management is a little lacking insofar as back-end admin capabilities. I'm not able to create, edit, or delete records, leaving me at the whim of whomever signs up and what they enter for information.
The Search feature is whole-word, exact-match only, limiting the ability of users to discover images if they don't exactly match the embedded keyword or caption data.
As an organization-targeted platform, integration with MS Exchange or other authentication systems to enable single-sign by in-house users should be a HIGH priority.
Since we use our account as a private image library for in-house consumption, being able to share photos and videos to social media channels as directly embedded content rather than linked content would be beneficial. Social media managers could save time sharing from our galleries by eliminating the intermediate step of downloading just to upload again, yet without exposing our entire archive publicly.
Integration with Adobe Lightroom (two-way sync) was initially finicky and appeared to have sync issues that prevented it's adoption in our implementation.
Recommendations to others considering the product
Between "unmanaged cloud file storage" and "global enterprise class Digital Asset Management", there exists Libris. While the latter offers capabilities Libris doesn't (yet), it often comes at 10x the cost.
Libris has tremendous flexibility to manage, present, and deliver photo and video assets at a price that's very nearly an expense item rather than an infrastructure project. Implementation is fast, and training is extremely easy. Research your teams' needs. Identify whether your current system or workflow (or both!) is the problem. Then make use of the wealth of tutorials, reports, blog posts, and other resources Photoshelter offers to improve your workflow, understand the capabilities of Libris, and determine if Libris can work for you.
What business problems are you solving with the product? What benefits have you realized?
We create images largely at the request of key employees for use within our organization for marketing and communications. Previously the finished files were synced into a generic cloud storage system. End users kept direct links to specific folders in old emails to access their images, which were stored in multiple sizes in sub-folders. Other images were not discoverable from these direct links, or even from a top-level link due to the system not being metadata-aware and becoming increasingly disorganized over time.
This wasted time in the export process creating multiple resolutions, space in the storage system, time on the end users desk searching for old emailed links, time on the photographers desk searching for and providing links, etc.
Libris' flexible collection/gallery structure and metadata-aware discoverability - all under a custom subdomain - means end users need only remember one simple URL to gain access to the images they commissioned and additional ones they might also find useful.
As our organization's internal and external communications become more visual, being able to find existing content to use in new ways extracts additional value from our creation efforts. Empowering design and communications teams to locate images themselves and download the sizes they need means they no longer wait for a photographer to respond with a link or a new file size. Concept-to-execution time has been reduced for some projects as the searchable archive serves as our own ever-growing stock photo library.
The visual nature of gallery thumbnails is a quick way to see the consistency within and across galleries. This becomes a quality-control tool: as photographic equipment and image processing tools / techniques change, or as images come in from different sources, those that look different stand out from the rest. When needed, images can be re-processed and replaced.