Lifesize

(32)
3.8 out of 5 stars

Lifesize delivers video conferencing that’s as easy, as lifelike and as remarkable as meeting in person. From delivering the world’s first high definition video conference in 2005 to introducing the first cloud video conferencing solution to provide a connected experience across devices and meeting rooms, Lifesize addresses organizations’ demand for high quality and reliable video that is affordable and simple to use.

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Lifesize review by Travis B.
Travis B.
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Verified Current User
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"LifeSize - Good for mixed operating environments"

What do you like best?

We have five locations across three states, as well as many remote workers. LifeSize offers a way for us to easily have all of our employees join video meetings together, regardless if there are 20 people together in a large conference room using a room system, or if it is a remote worker connecting via their smart phone or tablet.

Additionally, the LifeSize support team has been fantastic in working through optimizing our system over the years. They definitely have a more customer-focused approach than larger vendors or services such as Skype.

What do you dislike?

The chat functionality is still immature compared to competing group productivity platforms, such as Slack. Would really love to see LifeSize beef up those types of features to make it truly a single platform that can provide robust instant messaging (including rich text, images, etc.) and better notifications for desktop users in addition to the great video experience that LifeSize is known for.

Recommendations to others considering the product

If you work in small ad-hoc teams, LifeSize may be a little expensive or not offer the right balance of video-to-other collaboration-type communication features, such as robust chat and file sharing.

However, if you work in an environment with larger teams spread out that also need to connect with individuals wherever they might be, then LifeSize is a solid consideration. It offers relatively platform-agnostic high quality video meetings with screen sharing and recording as the standout features. Instant messaging is still immature compared to other platforms.

What business problems are you solving with the product? What benefits have you realized?

Because of the number of locations and remote workers that we have, LifeSize offers a common platform that allows teams of any sizes to connect with each other, and offers a fairly seamless experience for all. The larger, hardware-based room systems are also quite reliable, and are easy to use.

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Lifesize review by Amriten C.
Amriten C.
Validated Reviewer
Review Source

"Lifesize VC a great fit for users, but has issues with the marketing plan"

What do you like best?

Lifesize happened to be one of the solutions we were able to pitch in easily as it moved from a complete H.323 system to a cloud solution thanks to the Lifesize cloud. This allowed users to do their Video Conference calls without spending additional money on dedicated lines for your Video Conference.

What do you dislike?

There is no local presence and a lack of channel information. Multiple organisations posing to be a distributor, however they lack the product knowledge.

Recommendations to others considering the product

I would surely recommend people to go in for Lifesize as it helps you get the desired results that you want from a Video Conference solution. with lifesize cloud the whole offering gets a great boost as compared to its competitors. However, please make sure that the team you are working with are able to provide the answers that you have and not just sell you a hardware and walk out.

What business problems are you solving with the product? What benefits have you realized?

we generally pitch in VC as a solution to recover your travel cost and make sure that you get your Return On Investment from the savings in time, energy and money that will result in business productivity.

however with Lifesize we also pitch in the saving customers get by going ahead with the cloud and not just the endpoints.

What Video Conferencing solution do you use?

Thanks for letting us know!
Lifesize review by John B.
John B.
Validated Reviewer
Verified Current User
Review Source

"Great Video Conferencing Unit"

What do you like best?

Easy setup and use of devices they really try to make it easy on users

What do you dislike?

Software for computers could be more robust, one thing I would like to see is a way to click on one of the video streams to just see it large and be able to toggle which screen I want to see myself instead of the software deciding which one should be the focus point based on who is talking.

What business problems are you solving with the product? What benefits have you realized?

We currently have a large management team across multiple states, we are trying to cut down the amount of travel and expenses, so introducing the video conference device has helped in doing just that. a meeting can just be one day and not cost us any extra from overnight stays and what not.

Lifesize review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Lifesize Input"

What do you like best?

I love the Team/Room 220 codecs. I like that I am able to remote into the codecs from my office and have the capability to see if someone is in the room. Capable of switching cameras and being able to access the remote control. I am able to run some basic troubleshooting without going to the room, such as I can see if presentation is being shared from this room or another location. If so, I can stop sharing from the remote access. I am able to see if the rooms that are connected to the codec and see their presentation. The layout is very simple and easy to use. My users really like to be able to dial out directly from the codec, so being able to access a directory to dial out is very handy and easy to use.

What do you dislike?

I dislike that you are no longer making the Team/Room 220's. I am not a fan of the Icon editions that are replacing the Team/Room 220's for my class rooms and conference rooms. I do not like when I remote into the codecs that the layout is very limited compared to the Team/Room 220's. I can no longer see if someone is in the room or able to access the remote control or adjust the cameras. Because we are not using the "Cloud" with our codecs users are no longer able to access a directory. The remote control looks almost like the apple tv remote which has very little buttons with no labels on it. My users, who are not very tech savvy, would rather not use the equipment unless some else sets it up for them.

Recommendations to others considering the product

I actually had two university stop by and look at my rooms and layouts. I had recommended them the Lifesize Team/Room 220's. Unfortunately, I do not recommend the icons for classrooms or conference rooms. I would only recommend the icons for monitor codecs. (Monitor Codec are the codecs I use to monitor video conferences.) Bring back the Team/Rooms 220.

What business problems are you solving with the product? What benefits have you realized?

Being able to save money on travel, now that faculty and staff members can participate in meetings without physically being present by connecting via video conference. Students whom are not able to participate in class are able to connect from home or other locations with good internet via lifesize cloud.

Remaining questions will be answered based on my Lifesize 220's input.

Lifesize review by Dan T.
Dan T.
Validated Reviewer
Verified Current User
Review Source

"LifeSize"

What do you like best?

Ease of use, great quality. The app that end users can use is also very beneficial. Really a great solution.

What do you dislike?

Cost is a consideration. There are other services that have the same feel but are far cheaper, but with a limited IT staff and wanting a solution that just works every time without us having to get involved it just fantastic.

Recommendations to others considering the product

Make sure you have adequate bandwidth at any remote locations use this service.

What business problems are you solving with the product? What benefits have you realized?

Distance learning. We have 3000 employees over 26 different geographical locations so training and communicating with them on a consistent basis is always a challenge.

Lifesize review by Robert C.
Robert C.
Validated Reviewer
Verified Current User
Review Source

"A solid video conferencing system"

What do you like best?

Lifesize is easy to use once configured. Camera set-up will take approximately 20-30 minutes including software updates. We are using the Icon cameras with the software and were able to manage them remotely once set-up in the classroom. The video and audio quality are very good for the price and the equipment has been reliable over the past two years.

What do you dislike?

The app is a little clunky and could use some improvements to chat and remote camera control. These are standard on most other video conferencing systems we've looked at. The admin panel is not that intuitive, there are a lot of settings that we had to screenshot in order to replicate for other cameras. The dashboard has a lot of information but was difficult to drill down to get individual user stats (e.g., how often logged into a meeting, etc.).

Recommendations to others considering the product

There are a lot of camera settings that you will want to screenshot or record if needing to configure multiple cameras. I would also advise you to use multifunction devices as if you switch apps on an iPad, it will end the video call. I also suggest deciding if you need to enable lecture mode for instruction versus using the default setting where the speaker is the focus on the screen.

What business problems are you solving with the product? What benefits have you realized?

We have implemented video conferencing to deliver live instruction to remote school locations. Students access their class through the Lifesize Cloud app and interact with students in the fixed classroom through audio, video, and chat. Classes are recorded which allow students to review existing classes or view classes they missed due to absence.

Lifesize review by Larry R.
Larry R.
Validated Reviewer
Verified Current User
Review Source

"High quality video, flexible communications"

What do you like best?

The quality of the video is generally very high, even when multiple people are accessing remotely. It is generally pretty easy to set up conferences.

What do you dislike?

I'm not always happy with how it selects feeds to be the main feed. It would be helpful to have more control over screen layouts.

Recommendations to others considering the product

If you have teams in multiple locations, this tool is a must. It is able to handle many different feeds simultaneously. It is especially helpful for teams that permit telecommuting, because it has high quality feeds and can integrate a lot of feeds together efficiently.

What business problems are you solving with the product? What benefits have you realized?

This tool is great for teams in different locations. It reduces the necessity for travel by providing clear and generally reliable communications with multiple locations. It is especially useful for teams that permit working from home, and makes it possible for folks who are sick or offsite to join in.

Lifesize review by Omolara M.
Omolara M.
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Review Source

"Lifesize"

What do you like best?

We use this tool to set up interview. We usually send out a link where the candidate interviewed dials in at a particular time and the interviewers all join the interview. Feedback from candidate who have interviewed using this tool is that they can hear the interviewers very clearly and the video calls also very brilliant. We have used this to set up interviews with different candidates and even when there are a lot of people on the call, the quality of the video and sound is really good.

What do you dislike?

Sometimes feel the step to download to connect is lengthy. well thats how i felt initially until after using it for several times i can now easily find my way around it

Recommendations to others considering the product

Please consider this for quality video and meetings.

What business problems are you solving with the product? What benefits have you realized?

Mostly Meetings (Inhouse and External)

Lifesize review by Pierre L.
Pierre L.
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Verified Current User
Review Source

"The best video conferencing solution we have used. "

What do you like best?

LifeSize has gone through a lot of changes and updates over the last coupe of years, but overall they are really solid.

We have used a lot of different providers for video conferencing including Cisco, but this one is by far my favorite.

What do you dislike?

I dislike that the cloud seems to have a lot of issues with stability, but over time is has shown an improvement.

Recommendations to others considering the product

I think the rough road of launching their cloud service has finally been smoothed out. I would recommend the cloud based vs on-premise option.

What business problems are you solving with the product? What benefits have you realized?

We needed a rock solid communication tool for our entire company with offices located all over the globe. We had tried several products and made many changes to our infrastructure to try to support this, but we finally found that cloud based solution that LifeSize provides now was our best option.

Lifesize review by JT M.
JT M.
Validated Reviewer
Review Source

"Lifesize - not a lifesize solution for web based meetings"

What do you like best?

Quality of audio and video was great. Some great features available to ensure that the meeting leader was able to mute/unmute participants and make web based meetings more successful.

What do you dislike?

Price and support were horrible for Lifesize compared to competitors. There are far more complex solutions out there for the price that Lifesize is charging. Technical support for users with little PC knowledge was also atrocious.

Recommendations to others considering the product

Lifesize has some decent features available, but their pricing structure and support prevent me from suggesting them as a solution for web based meetings. We consistently had problems with setup for remote users who were technically illiterate and Lifesize support was little help in solving these issues.

What business problems are you solving with the product? What benefits have you realized?

The problem that we were trying to solve was being able to have web based meetings with team members, business partners and investors that were more than 100 miles away and were unable to easily make it to quarterly or group meetings.

Lifesize review by Administrator in Medical Practice
Administrator in Medical Practice
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Verified Current User
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"my 2 cent opinion/experience with LifeSize"

What do you like best?

Clear video and audio. with lifesize equipment, meeting is very easy to conduct.

What do you dislike?

it's hard for guests to join the meeting, specially for those who are not technology savvy but higher up in the positions.

Recommendations to others considering the product

need easier browsing on support page on website. I can't find international numbers from support but need to log into the account in order to see it.

need to have better webpage meeting for guests logging into meeting or the ones who don't want to download the apps

What business problems are you solving with the product? What benefits have you realized?

we conduct our routine management meetings using lifesize every two weeks. we are able to see and share what we have on hand very easily.

Lifesize review by AJ L.
AJ L.
Validated Reviewer
Verified Current User
Review Source

"Indispensable video conferencing. "

What do you like best?

The video conferencing features. And the ease of connecting to meetings and be seen.

What do you dislike?

People need to be educated on how to use the meeting room functionality. Seems that a better get started documentation to show how best to use the product.

Recommendations to others considering the product

Educate everyone on the various features. Like using a meeting room instead of calling a specific number

What business problems are you solving with the product? What benefits have you realized?

Virtual meeting rooms to facilitate discussions with people around the globe. It's use was easy and quick once you've figured it out.

Lifesize review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Great tool for enterprises, a bit too much horsepower for small orgs"

What do you like best?

It's a very intuitive tool - easy to set up and navigate the implementation - with a robust set of features that could feasibly replace the need for multiple communication tools in your tech stack.

What do you dislike?

It doesn't scale down well to accommodate the basic needs and budgets of smaller organizations just looking for a conferencing tool they can grow into.

Recommendations to others considering the product

This is an awesome communication application for enterprise level teams with remote employees and clients. When it comes to online communication, there is potential for much to be lost when the face-to-face component is missing. Lifesize definitely fills that gap very well.

What business problems are you solving with the product? What benefits have you realized?

At the time of consideration, we were looking for an audio conference tool with screensharing capabilities. This particular tool packed a little too much punch for us to feasibly onboard, though I wish they had a lower tier so that we could eventually upgrade when the more advanced features made sense.

Lifesize review by Tyler B.
Tyler B.
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Verified Current User
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"Useful but frequent issues"

What do you like best?

The ability to tune in remotely and have multiple people be able to join the call

What do you dislike?

Seems to be lots of glitches. Lagging video and audio often

What business problems are you solving with the product? What benefits have you realized?

Having multiple locations be able to tune in to the same meeting and communicate easily

Lifesize review by User in Internet
User in Internet
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Verified Current User
Review Source

"Okay, but keep a backup"

What do you like best?

The lifesize units are great when they're working, but they often are not. They do have good sound quality and video quality. It's is extremely easy to join a meeting between rooms of people.

What do you dislike?

They are unreliable.

As I stated before, they do have good sound and video quality, but inexplicably stop working once in a while. We are in fear of restarting units because that seems to cause more trouble. Sometimes the screen will stop sharing content when switching between users. Sometimes people have to restart lifesize in order to get sound working.

The user interface is a little confusing (takes a bit of experimenting to determine what the icons all mean).

What business problems are you solving with the product? What benefits have you realized?

Other conferencing solutions are also unreliable, so this is just one of multiple options we have available to us.

Lifesize review by Ryan B.
Ryan B.
Validated Reviewer
Verified Current User
Review Source

"Works but not the greatest"

What do you like best?

This program is super easy to install and setup.

What do you dislike?

Video quality is decent but not the greatest. Can be kind of grainy.

Recommendations to others considering the product

Can work well for you, I'd just give it a try before committing.

What business problems are you solving with the product? What benefits have you realized?

Connecting our sites to are clients is very easy and can be done quickly if we have another product that's gone down.

Lifesize review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Good for working "remote""

What do you like best?

The best part about Lifesize is that there is a desktop application. We only have 3 rooms in our office that have the actual Lifesize device so it's very convenient for when I need to join a meeting and can't snag a room that has Lifesize in it.

What do you dislike?

Sometimes Lifesize goes out and sometimes the sound portion is different than what my settings are at for my computer.

Recommendations to others considering the product

I think Lifesize is a great tool for a company that has employees in different locations. It makes communication much easier and more productive.

What business problems are you solving with the product? What benefits have you realized?

My company, especially my team, is very global. I am the only one from my team located in our Indianapolis so Lifesize is necessary when it comes to joining the rest of my team.

Lifesize review by Apryl E.
Apryl E.
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Verified Current User
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"Nice technology, seems to be touchy setup"

What do you like best?

Integration of voice, video, and screen in one place and the controls therein.

What do you dislike?

We've experienced major echoing and screen blur issues from time to time. Of course, this could be bandwidth-driven, but varies. I also think the in-unit control panel and associated on-screen menu is not entirely intuitive.

What business problems are you solving with the product? What benefits have you realized?

remote conferencing and engagement

Lifesize review by Joe C.
Joe C.
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Verified Current User
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"Lifesize"

What do you like best?

It provides a compatible tool where users can connect to all around the workd

What do you dislike?

I'm still testing, making sure it's compatible to all platforms.

Recommendations to others considering the product

Too early to provide any recommendations. If it does what it says it does, it's a great solution to be able to connect to everybody around the world

What business problems are you solving with the product? What benefits have you realized?

A compatibility tool where all users can connect to for video conferencing

Lifesize review by Sean K.
Sean K.
Validated Reviewer
Review Source

"High End Great Video Conference System"

What do you like best?

Overall LifeSize system has features and functionality that allows you to connect to other system within an Entertprise and External to other LifeSize systems.

What do you dislike?

Other than the cost and closed system that is hard to connect other users without Lifesize hardware or client software

What business problems are you solving with the product? What benefits have you realized?

Ability to have face to face meetings without having people travel to central location for meetings

Lifesize review by Graham P.
Graham P.
Validated Reviewer
Review Source

"Lifesize Review"

What do you like best?

A lifesize platform is easy to administer, manage and keep up to date. WE have many devices from Lifesize 400 to Icons and they work flawlessly.

What do you dislike?

The cost of maintenance charged to keep the equipment up to date.

What business problems are you solving with the product? What benefits have you realized?

The business problem that is being solved with Lifesize is regional meetings. This saves time to travel to meeting location and away from the office

Lifesize review by User in Computer Software
User in Computer Software
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Verified Current User
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"We use this for video conferencing"

What do you like best?

Very easy to use. It does the layout of different remote callers very well. It also handles screen sharing well without any problems.

What do you dislike?

We had a large number of callers for an all hands, and this did not work well for that.

What business problems are you solving with the product? What benefits have you realized?

This helps the company accommodate for remote employees. It integrates very well with conference rooms.

Lifesize review by User in Internet
User in Internet
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Verified Current User
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"does the job"

What do you like best?

Calling in is easy, video quality is good. In a conference call with multiple people, it intelligently enlarges the person speaking. I use this nearly every day at my company, the quality of the video is pretty high.

What do you dislike?

Can pick up some small noises and make them really loud to people on the other end of the video call, which can be annoying and/or distracting. A little lagging but that is to be expected with all video chat services.

What business problems are you solving with the product? What benefits have you realized?

Allows users to video call, chat remotely

Lifesize review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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"WDU Review"

What do you like best?

The fact that I can invite clients without them requiring a Lifesize account. Also the creation of ad-hoc meetings.

What do you dislike?

I think the price is not cost effective for many departments in the organization.

What business problems are you solving with the product? What benefits have you realized?

WE have been able to troubleshoot problem at remote plants using cell phones, wifi and Lifesize meetings.

Lifesize review by Anjel H.
Anjel H.
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"Brings meetings to life"

What do you like best?

The ability to have a meeting with people in other locations w/out feeling like you're having an on screen conference.

What do you dislike?

Getting set up was challenging. I'm not sure if it was a result of our admin messing something up but it took forever to finally use it.

What business problems are you solving with the product? What benefits have you realized?

We used lifesize when trying to implement best practices and to pitch ideas for new tools.

Lifesize review by User in Information Technology and Services
User in Information Technology and Services
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Verified Current User
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"Works well, like GoTo better"

What do you like best?

The screensharing works well and it's nice that it connects to your company directory.

What do you dislike?

Setting up a meeting can sometimes be difficult.

Recommendations to others considering the product

It works well if you don't rely heavily on video conferencing.

What business problems are you solving with the product? What benefits have you realized?

Allows me to do demos remotely.

Lifesize review by User in Information Technology and Services
User in Information Technology and Services
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Verified Current User
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"Excellent VC for business "

What do you like best?

The quality is superb, and the ability to share screens makes collaboration easy.

What do you dislike?

It would be good to be able to share multiple screens, by multiple users simultaneously.

Recommendations to others considering the product

It's vastly better than the free platforms like Skype - both on capability and quality. So don't think it's expensive as it delivers a far better and productive experience.

What business problems are you solving with the product? What benefits have you realized?

Lifesize has enabled me to deliver software training to remote staff, reducing travelling time and costs massively.

Lifesize review by User in Internet
User in Internet
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Verified Current User
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"Easy to use, intuitive"

What do you like best?

The interface is very simple and it's easy to use the directory feature.

What do you dislike?

I haven't had any issues although initial installation was a bit cumbersome.

What business problems are you solving with the product? What benefits have you realized?

Trying to stay connected to my team while working remotely; trying to work collaboratively with team members in other offices. I have been very successful in these pursuits using Lifesize.

Lifesize review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
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"It just works."

What do you like best?

Fairly intuitive and not over congested with unused options.

What do you dislike?

Menu on ICON can be a little awkward finding what you are looking for.

What business problems are you solving with the product? What benefits have you realized?

Communication and meetings between sites, and with off-site vendors and affiliates. Lots of saving in time (an hour or more each way to travel to other sites) and mileage paid. Able to consult with university downstate.

Lifesize review by User in Internet
User in Internet
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Verified Current User
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"Great Video Conferencing Product"

What do you like best?

Easy to set up and tune into a live video conference

What do you dislike?

Connection issues and hardware often is unreliable

What business problems are you solving with the product? What benefits have you realized?

Videoconferencing for the whole company, broadcasting company meetings. Easy video conferencing, removes headaches of having ppl on different systems

Lifesize review by User in Internet
User in Internet
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Verified Current User
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"I use lifesize for work video conferences"

What do you like best?

I like the overall reliable connection that is provided

What do you dislike?

The logging in process is somewhat cumbersome

What business problems are you solving with the product? What benefits have you realized?

Video conferencing

Lifesize review by Administrator in Mechanical or Industrial Engineering
Administrator in Mechanical or Industrial Engineering
Validated Reviewer
Review Source

"CFO"

What do you like best?

Simple, good connections..............................

What do you dislike?

unable to mute other users............................

What business problems are you solving with the product? What benefits have you realized?

Parent company is in Brazil, opened communication

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