Lightspeed Retail

(58)
3.6 out of 5 stars

Make sales and manage your store, with integrated inventory management, customer management, on-demand reporting, and eCommerce.

Work for Lightspeed Retail?
Springboard pos  2x

Learning about Lightspeed Retail?

We can help you find the solution that fits you best.

Find the Right Product

Lightspeed Retail Features

Payments
Credit Card Payments

Accepts all forms of credit cards

74%
(Based on 22 reviews)
Partial Payments

Offers the option to pay a specific portion of the bill

77%
(Based on 20 reviews)
Split Payments

Allows to use multiple forms or combinations of payment types

72%
(Based on 21 reviews)
Discounts

Offers option to deduct money from a tab at a percentage or specific number

66%
(Based on 25 reviews)
Voided/Refunded Payments

Facilitates the cancellation and/or reimburse a payment

70%
(Based on 24 reviews)
Store Credit Allocation

Provides credit to the store instead of a reimbursement

66%
(Based on 20 reviews)
Tip Adjustments

Offers servers the power to adjust gratuity based on customer preference

n/a
Offline Payments

Takes payments without internet

40%
(Based on 5 reviews)
Multidevice Payment Acceptance

Takes payments on a PC, tablet, smart phone, or other mobile device

60%
(Based on 13 reviews)
Next Day Deposits

Transfers funds to a desired account the day after payment

Not enough data available

Employee Management
Employee Accounts

Provides servers or employees with personal accounts to login to the system

69%
(Based on 23 reviews)
Permissions

Ensures limited access based on employee accounts and assigned permissions

70%
(Based on 12 reviews)
Commission Tracking

Records sales performed by specific employees for proper commission allocation

49%
(Based on 10 reviews)
Tab Allocation

Assigns bills to the correct server and the ability to reassign if necessary

56%
(Based on 11 reviews)
Log/Shift Notes

Allows employees to record notes regarding customers interactions

66%
(Based on 17 reviews)
Staff Scheduling

Provides a tool to schedule employees' shifts

Not enough data available

Floor Plans

Assigns servers to specific seating areas or employees to sections of a store

n/a
Customer Management
Loyalty Membership

Provides regular customers with the option to join a store membership

41%
(Based on 12 reviews)
Customer Profiles

Tracks customer information for easier interactions with repeat customers

66%
(Based on 12 reviews)
Credit Card Filing

Stores credit card numbers locally for ease of interaction with customers

n/a
Inventory Management
Track Inventory

Keeps record of inventory in the system

74%
(Based on 25 reviews)
Inventory Notifications

Receives notifications when stock for a particular product is low or empty

64%
(Based on 20 reviews)
Product Organization

Easily organizes categories of products or items in the system

66%
(Based on 24 reviews)
Multilocation Inventory Tracking

Keeps record of inventory across multiple locations

58%
(Based on 15 reviews)
Integrations
Accounting Integrations

Easily integrates with accounting software

69%
(Based on 13 reviews)
Inventory Management Integrations

Easily integrates with inventory management software

64%
(Based on 15 reviews)
E-Commerce Integrations

Easily integrates with e-commerce software

55%
(Based on 18 reviews)
Analytics
Sales Tracking

Records sales for overall reporting and analytics

75%
(Based on 25 reviews)
Guest Counts

Tracks number of guests or customers

68%
(Based on 17 reviews)
End of Day Reports

Receives reports each day highlighting sales, inventory, number of customers, etc.

79%
(Based on 13 reviews)
Merchandising/Marketing
Promotions and Discounts

Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.

Not enough data available

Recommendations / Personalization

Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc

Not enough data available

Product Visualization

Ability to display and manage photos, 3D views, videos etc for each product

Not enough data available

Storefront Design Tools

Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience

Not enough data available

SEO

Provides tools to drive traffic to pages via organic search

Not enough data available

Product Reviews

Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products

Not enough data available

Abandoned Cart Tools

Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.

Not enough data available

Product Catalog
Intangible Products

Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.

Not enough data available

Product Search and Filtering

Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting

Not enough data available

Configured Products

Ability to all users select options to configure the product or select product options. For example, color, size, etc.

Not enough data available

Content Management

Ability to add/update products, product pricing, product information and other content included on eCommerce site.

Not enough data available

Order Process
Cross-Channel Fulfillment

Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.

Not enough data available

Inventory Management

Displays inventory levels of products in real time. Displays inventory by location if required.

Not enough data available

Returns / Refunds

Functionality to allow users to process returns/refunds either via self service or contacting customer service.

Not enough data available

Order Management

Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.

Not enough data available

Payment Processing

Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.

Not enough data available

Tax Display and Processing

Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.

Not enough data available

Shipping Options

Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.

Not enough data available

Checkout Process

Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.

Not enough data available

Multi-Channel Support
B2B Features

Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.

Not enough data available

3rd-Party Store Integration

Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels

Not enough data available

Store Locator

Enable customers to locate and navigate to physical locations by zip code, city or GPS

Not enough data available

Customer Service

Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.

Not enough data available

Mobile

Features that enable customers to easily to shop for products using a mobile device.

Not enough data available

Unified Customer Experience

Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.

Not enough data available

Social Commerce

Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.

Not enough data available

Platform
Test-to-Product Migration

Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site

Not enough data available

Admin Access Rights

Provides ability to control editing rights by product category, geography etc.

Not enough data available

Multi-Site Management

Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software.

Not enough data available

Security

Software provides appropriate tools and certifications to protect against fraud and malicious attacks

Not enough data available

Reporting / Analytics

Provides standard and ad-hoc reporting ability to meet business requirements

Not enough data available

User Management

Enables customers to update their own user information, settings and preferences.

Not enough data available

Integrations to Add-on Tools

Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.

Not enough data available

Customization

Product provides tools to customize web store front, business process, etc. to meet unique business needs.

Not enough data available

APIs

System provides well documented API's that can be used to integrate to any 3rd Party or internal system.

Not enough data available

Performance and Reliability

Software performs well and runs with minimal unscheduled downtime

Not enough data available

Cross Browser Support

Enables store or site to provide the same user experience in all browsers and browser versions.

Not enough data available

Internationalization

Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation

Not enough data available