LinkedIn Sales Navigator

LinkedIn Sales Navigator

(676)
4.1 out of 5 stars

LinkedIn Sales Navigator is the best version of LinkedIn for sales professionals. By harnessing the power of a 500 million member network, LinkedIn Sales Navigator will help you better target, understand, and engage with buyers.

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Sales Navigator review by <span>Michael C.</span>
Michael C.
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Sales Navigator review by <span>Michael L.</span>
Michael L.
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"Sales Navigator Has Value, but Evaluate the Incremental Value above the Free Service"

What do you like best?

Executive Profiles provide biographical details not available on other platforms (This is available to all users)

Their connections tool, which is the best Who Knows Who Six Degrees tool on the market, is extended to Team Members that opt in (TeamLink). Sales reps can leverage the networks of participating colleagues. The system also suggests shared contacts to assist with warming up introductions.

Lead and Account Tracking allows sales reps to identify and track companies and contacts of interest. It also suggests additional contacts at accounts.

Every sales rep should be using the free LinkedIn service. It is invaluable for pre-call research and account planning. ANY SALES REP THAT FAILS TO USE FREE LINKEDIN IS ENGAGING IN SALES MALPRACTICE.

What do you dislike?

Sales Navigator provides very few emails (you must be connected to the user to view them and they are usually personal emails, not corporate), forcing you to use their InMail service. Furthermore, LinkedIn segregates your LinkedIn customer outreach from your enterprise email service (they recently added Gmail synch). On the plus side, InMails provide an alternate connection method for executives that rarely respond to blind emails or cold calls. Furthermore, LinkedIn has made recent enhancements to InMail including syncing with other platforms, signatures, and attachments.

The SFDC integration for Sales Navigator does not support uploading of LinkedIn biographic or firmographic member intelligence to SFDC to assist with segmentation and reporting. Thus, all LinkedIn prospect lists are view only. Users may add companies and contacts as Accounts and Leads within Navigator, but these lists cannot be downloaded to Excel or uploaded to CRMs. However, they are beginning to synch non-member data such as notes, tags and InMails to CRM.

Company profiles lack family trees and org structure tools for selling deeper into an organization. Furthermore, company profiles are written by the company so are basically web site rehashes.

Except for executive changes, LinkedIn does not provide sales triggers. Instead they provide general news and self-published updates (much of which is created on LinkedIn so has unique value). They also lack company financials, filings, SWOT reports, competitor lists, or viewing of other social media content (e.g. inline tools for company RSS, Twitter, Facebook).

As such, I view Sales Navigator as a strong complement to Sales Intelligence systems such as Avention OneSource or InsideView, not as a replacement to these services.

Recommendations to others considering the product

Consider using the free LinkedIn service alongside other sales intelligence services (InsideView, Avention, Hoover's). When evaluating vs. these other services, look at Alternate SI + Free LinkedIn value vs. Sales Navigator.

Sales Navigator should be viewed more as a social selling platform than a true sales intelligence platform. As such, if budget allows, licensing both Sales Navigator and a full SI service should be considered. While this may be cost prohibitive at SMBs, large enterprises may be able to take a best of breed approach and license both services due to volume discounting.

If you are looking for SFDC integration, go with InsideView or Avention.

For MS Dynamics integration, go with InsideView, Avention, or D&B360.

What business problems are you solving with the product? What benefits have you realized?

Sales Navigator is quite good at finding connections and maintaining networks. It provides an alternate network for reaching out to executives who refuse to answer their phones or email (or where direct contact information is not available).. The TeamLink feature allows me to leverage the networks of co-workers who also have Sales Navigator seats and opt-in.

LinkedIn is also vary good at identifying additional contacts at accounts and suggesting references and hooks for warming up communications.

LinkedIn is getting better at tracking communications on their platform and synching with other services. When PointDrive is added to their Sales Navigator platform in 2017 (they acquired it in 2016), they will have a branded email alternative that allows reps to send and track content in a much better UI than email attachments. Each attached item is shown in a box with commentary and improved accessibility. Furthermore, PointDrive tracks views, forwards, and downloads, providing sales reps with invaluable prospect intelligence.

What Sales Intelligence solution do you use?

Thanks for letting us know!
Sales Navigator review by <span>Andrew T.</span>
Andrew T.
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"Sales Navigator - great prospecting tool"

What do you like best?

I use Sales Nav on a daily basis to prospect potential customers based on job title, company they've been with and what they specifically do at the company. I find the lead recommendations very helpful in case there's someone of importance I miss or am unaware works within the same organization. I utilize the Boolean function as well with my searches, a feature than other prospecting sites disallow.

What do you dislike?

I wish the search function were a bit more intuitive. When typing in names of people or companies, if you're off by only a few letter there will be 0 results found. With that said, the Boolean function is very beneficial - if you understand how to use it.

What business problems are you solving with the product? What benefits have you realized?

I work for a SaaS company and many of my contacts specify what SEO provider they use, which analytics tools they use or which CSM they use. It provides a greater scope into the benefit and value we can add to companies problems surrounding their existing platform.

Sales Navigator review by <span>Ross D.</span>
Ross D.
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"A fantastic prospecting tool but potentially too expensive compared to standard search"

What do you like best?

The ability to be able to filter by specific industry, location, seniority, company size and job title is fantastic and for prospecting it's an invaluable tool that allows you to find the correct people quickly and easily

What do you dislike?

The messaging function is irritating as it is separate to your standard Linkedin messages so if you've been conversing with someone on the mobile app for example, the previous messages will not show and you have to constantly switch back and forth between the two.

Alongside this any CRM integration would be incredible. Linkedin aims to remove this ability so any third party vendors can not allow transferring of identified leads into a CRM for quick integration which would make this product invaluable.

Recommendations to others considering the product

Outline the initial costs and decide whether it will be an affordable need over the standard Linkedin Search.

What business problems are you solving with the product? What benefits have you realized?

Linkedin Sales Navigator allows us to put together a specific targetted list of clients that will be relevant and have a need for our product or service.

The ability to quickly identify potential leads has resulted in at least twice as many conversions and faster targetting and identification.

Sales Navigator review by <span>Alex M.</span>
Alex M.
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Verified Current User
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"A really helpful tool for your sales quiver."

What do you like best?

InMail Messages are unbelievably useful for those times when you just can't track down good contact info. And even though there are a limited amount, you get credited back when someone decides to engage with you. It also makes it considerably easier to hunt down the exact outreach target no matter the size of the company. And lastly, the updates and job changes section is a great way to build rapport with doing a ton of outside web searching.

What do you dislike?

I think the InMail message limit can be a bit of a hindrance. I understand the need for limiting SPAM messages and outreach abuse, but I think 30 is a little too low. I also think the Salesforce integration could be a little bit more useful. Launching Sales Navigator from Salesforce is helpful, but pushing contact info from LinkedIn back to Salesforce to eliminate wasted data entry time would be even better.

Recommendations to others considering the product

It's most helpful when used in combination with other lead sourcing tools like ZoomInfo, RocketReach, etc. Using it as a stand-alone tool is tough to do without that extra layer in your sales stack because on the InMail limits and lack of additional contact info.

What business problems are you solving with the product? What benefits have you realized?

Our industry is filled with large and small companies, both of which present unique outreach challenges. Navigator makes finding the right person at a large (5000+) company much easier. That in combination with a good lead sourcing and data aggregation tool like ZoomInfo is a sales person's dream. Similarly, finding any contact at a small company (<100) can be really difficult and isn't always available on data aggregation sites. Navigator helps us address both of those problems and has increased overall sales team productivity.

Sales Navigator review by <span>Abraham D.</span>
Abraham D.
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"Awesome Sales Tool"

What do you like best?

LinkedIn Sales Navigator is a critical sales tool. I would not be able to fully function as sales professional without. Furthermore, the team I manage would not be near as productive without it.

The thing that I like best about Sales Navigator is the ability to use the advanced search to bubble up leads across a multitude of accounts that fit very specific criteria.

What do you dislike?

I do dislike how LinkedIn disabled the Salesforce connector since Microsoft purchased LinkedIn. I assume this was a move to try to give Microsoft Dynamics an edge over Salesforce, but the reality is that Salesforce is used far more than Dynamics and that plug-in was super helpful.

Recommendations to others considering the product

I would definitely recommend purchasing this product because of its search capabilities to find leads.

What business problems are you solving with the product? What benefits have you realized?

The business problem that I am solving is how to find very good leads across a multitude of smaller accounts in an efficient way. Advanced search has helped me and the reps I manage to do that.

Sales Navigator review by <span>Jonathan H.</span>
Jonathan H.
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Verified Current User
Review Source

"Good not Great"

What do you like best?

With detailed search criteria it can find nearly anyone.

What do you dislike?

The cost is not cheap, and for the money you would expect a easy to understand interface to ensure highest value is derived from all features. The focal point is on creating leads/lists but they are only so valuable to me in LinkedIn, I need them in Salesforce which costs even more.

Recommendations to others considering the product

Understand what you will get vs what you think you get. The one sheet/pricing/features make it sound very attractive and with every best intention it can work; but it's HEAVILY dependent on you knowing a very detailed criteria of who you want to target. There are not additional social factors or demographics available that would be really nice to have for the price you pay. But it's still good. Just waiting for someone else to do this better and at a more attractive price point.

What business problems are you solving with the product? What benefits have you realized?

Finding Decision Makers and Influencers. Benefits are I can find people a little easier than with regular LinkedIn.

Sales Navigator review by <span>Brian M.</span>
Brian M.
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Verified Current User
Review Source

"Excellent Business Tool"

What do you like best?

It gives me the ability to find out a more in depth look into a company. It helps me to get to the person in charge of the particular product I am calling about. I am able to send an electronic message to a person that I may not have been able to send any other way. I have been able to make contact with different people within the organization that I would've never known existed, unless it was for LinkedIn Navigator. I love the program. It's great for what I use it for.

What do you dislike?

There's nothing that I dislike about the program.

Recommendations to others considering the product

I highly recommend using LinkedIn Navigator. It's a great business tool to have. It has increased my level of productivity.

What business problems are you solving with the product? What benefits have you realized?

I am able to locate alternate contacts within the same company that are able to assist me with getting my product introduced to the proper Decision Maker. I have scheduled appointments through LinkedIn Sales Navigator that I would've never been able to get unless I had the business tool.

Sales Navigator review by <span>Joshua C.</span>
Joshua C.
Validated Reviewer
Review Source

"Huge Benefit for Sales Development and Prospecting"

What do you like best?

I love how you can save leads and accounts, so when prospecting, if you want to come back to someone specifically later, you can save their name.

What do you dislike?

I don't like how you seem to have to go to multiple pages to get into Sales Navigator. I also do not like that when you pay for Sales Navigator, there is not an option for unlimited profile unlocks. When prospecting a good amount, it makes it difficult when all the profiles under a company are locked.

Recommendations to others considering the product

Linkedin Sales Navigator is an outstanding product for outbound prospecting. When using it, I found it extremely easy to find prospects based on their locations and positions within the company. It also makes it extremely easy to save these leads and come back to them.

What business problems are you solving with the product? What benefits have you realized?

The biggest business problems we are solving is in terms of prospecting. Using this solution, we can go through multiple accounts and save leads to specific accounts, to create leads for in our CRM and contact out to.

Sales Navigator review by <span>Caitlin M.</span>
Caitlin M.
Validated Reviewer
Verified Current User
Review Source

"Gives you great info before speaking with someone"

What do you like best?

Building lists for prospecting is really helpful when searching by specific criteria. I also search a individuals in a company by specific name, which is helpful for me to gain information on a person before speaking with them.

What do you dislike?

No Salesforce integration makes it really time-consuming to save leads in a CRM. The messaging sometimes tells me I have a message in Inmail when I actually don't. I also wish there was a way to see if recipients of inMail messages have their Linkedin preferences set up to also receive an email with the same information.

Recommendations to others considering the product

Try and find a way for easy import into your CRM (if needed)

What business problems are you solving with the product? What benefits have you realized?

I use Linkedin Navigator for prospecting potential customers. Building lists based on specific criteria is extremely helpful-- plus it's pretty up to date since most users of Linkedin are actively using it and updating their roles in a timely fashion.

Sales Navigator review by <span>Erin V.</span>
Erin V.
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Verified Current User
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"Very easy to use, also easy to make connections within groups"

What do you like best?

I like the updates it posts when people move to new jobs, those are often the people I target, it is also very easy to see news going on at a company-for example if they were acquired by anyone, if they are in the news etc-gives an easy segway to give a reason for calling someone

What do you dislike?

The inmail messages used to be separate from the 30 in mails you receive each month, so I used to be 60 per month (30 in mail, 30 between groups) and now I only receive 30 total-there should be a benefit from belonging to a group

Recommendations to others considering the product

I would highly recommend using sales navigator if you are in the business of making new connections and keeping connected with them

What business problems are you solving with the product? What benefits have you realized?

Easy to get your product information out there to various people, also recently tried the point drive and love that I am able to view what people viewed on my presentation and for how long, etc

Sales Navigator review by <span>Michael M.</span>
Michael M.
Validated Reviewer
Verified Current User
Review Source

"Great, up-to-date information "

What do you like best?

As a marketer what I like most is knowing that the employment data is fresh/correct because people usually update it themselves - as opposed to acquiring list via conferences or other means in which the data goes stale over time because it's not refreshed. I also like the real-time updates on what your saved contacts/leads are doing. It gives a great excuse to reach out to them with pertinent information or gather sales intelligence.

What do you dislike?

Sales Navigator is not inexpensive and it would be good if access to more contacts would be possible. They do give you access to a decent amount, but I think it should be opened up even more.

Recommendations to others considering the product

I would take the time to go through and save a number of your "wish list" leads. It's great to see what they're doing, sharing, etc.

What business problems are you solving with the product? What benefits have you realized?

I use it get the latest up to date contact information and also to get real-time intelligence on the updates and Linked activity at key target accounts.

Sales Navigator review by <span>Sundeep G.</span>
Sundeep G.
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Verified Current User
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"Good for all the sales people but too expensive!"

What do you like best?

Linkedin Sales Navigator offers good insights into the prospects by offering their bio and it can give you access to an unlimited number of profiles if you are a 3rd-degree connection. The best thing about getting a Sales Navigator though is that there are no limits on the number of profiles you can browse through.

What do you dislike?

The number of InMails you get for the price you pay is absurd. InMails are way too less. Linkedin kind of leans more towards social selling which is kind of turn down.

Recommendations to others considering the product

Linkedin Sales Navigator has a trial account and it is free to use for 30days, please consider the cost of the product before going with it. Linkedin Sales Navigator is not enough if you are going to build a complete sales team and you need to have multiple products to do the job well.

What business problems are you solving with the product? What benefits have you realized?

Previously our sales team used to go after everyone and now the process is far smoother and effective.

Sales Navigator review by <span>Jen O.</span>
Jen O.
Validated Reviewer
Verified Current User
Review Source

"Helpful but only nominally different than plain old LinkedIn"

What do you like best?

When you've saved leads and accounts, Sales Nav will display their LinkedIn shares (leads) and notable news (accounts) on the homepage, which can provide a good reason to call on someone. At the very least, it'll make you smarter about your leads and contacts in general. PointDrive has promise, but doesn't offer much you can't accomplish through email and a tracking program like Yesware.

What do you dislike?

Building lists (of prospects) isn't intuitive, and often gives results that don't match the criteria entered. I don't see much that's different from LinkedIn when researching leads.

Recommendations to others considering the product

If you're in an account development role (as opposed to new business) this would be a helpful tool to have for account-based research and to keep up with your customers.

What business problems are you solving with the product? What benefits have you realized?

I need an easy way to find new prospect accounts and the right leads within them.

Sales Navigator review by <span>Keith C.</span>
Keith C.
Validated Reviewer
Verified Current User
Review Source

"Good - insightful and easy. But pricey"

What do you like best?

I like how well the people data is integrated into the platform unlike other social selling tools, such as Artesian - which really need to be used in conjunction with LinkedIn anyway

What do you dislike?

I dislike the price - it's way too pricey for what it generates in return. It's only as good as the self-completed user data. And the information from companies house isn't quite as good (or accurate) as other platforms.

Recommendations to others considering the product

investigate CRM integration. Make sure you make the most of the training materials available. Arrange a meeting with an account manager to ensure that the product matches your requirements.

What business problems are you solving with the product? What benefits have you realized?

Sales Navigator allows us to work in conjunction with our other social selling platform - Artesian. We find what works best is to use Artesian to give us the company data from it's prospector tool, and linkedin allows us to find the decision makers to speak to.

Sales Navigator review by <span>Gregory G.</span>
Gregory G.
Validated Reviewer
Verified Current User
Review Source

"Sales Navigator improves social selling"

What do you like best?

Improves basic LinkedIn by adding the ability to save leads / contacts / accounts along with daily insights to what is happening at the organizations you care about. Contact requests / Inmails often trigger an email notification to your lead, providing another touch point. Robust advanced search options.

What do you dislike?

No direct export to CRM may require you to track leads on multiple platforms. The SSI (Social Selling Index), which tracks your effectiveness, can be vague in it's requirements to improve.

Recommendations to others considering the product

Good investment if you're looking to venture more into social selling with your organization

What business problems are you solving with the product? What benefits have you realized?

Sales Navigator has allowed me to reach individuals that I was unable to via phone call or email. Social media profile aspect adds a personal touch (picture, work history, skills, etc...) that other outreach methods lack.

Sales Navigator review by <span>George O.</span>
George O.
Validated Reviewer
Verified Current User
Review Source

"Great for some, not for myself"

What do you like best?

Ability to save leads to accounts. This helps keep tract of all the different prospects within a company. Additionally you are able to see updates as your leads post.

What do you dislike?

I am in general a pound the phone kind of salesman. I am not a fan of sending messages and in-mails. This is not to say that those tactics do not work, however they are not what I do best with.

Recommendations to others considering the product

If it is the type of marketing you want to do, it can be a great tool. They offer a free trial. So if you want to try it before you buy it, that will not be a problem.

What business problems are you solving with the product? What benefits have you realized?

Gaining a clear picture of the structural breakdown of large corporations. Able to keep up with the latest news from prospects.

Sales Navigator review by <span>Teofil S. S.</span>
Teofil S. S.
Validated Reviewer
Verified Current User
Review Source

"The most up-to-date database of professionals across the globe"

What do you like best?

I've been using LinkedIn Sales Nav for several years now and havent found better substitute yet. For a sales organisation that's generating leads across the globe I found the Sales Nav being accurate and providing the right data. With the new design and capabilities (update from 3-4 months I guess) I find it useful to track my leads.

What do you dislike?

For a sales pro that's generating own leads and stressing on quality I'm missing the part that's in the recruitment tool and that's allowing you to seek professionals by the skills they posses.

Recommendations to others considering the product

Take advantage of a 1 month free trial period and then decide for yourself.

What business problems are you solving with the product? What benefits have you realized?

Finding the right people in the right companies with the right job titles. As simple as that. Representing a sales organization with a global footprint the biggest problem I usually face is how accurate and actual is the contact I find. Through using Sales Nav I've found a way to solve this issue.

Sales Navigator review by <span>Angelo T.</span>
Angelo T.
Validated Reviewer
Verified Current User
Review Source

"Great business tool"

What do you like best?

Subscription to company profiles and automated email with news and updates

save leads and create a mini CRM in Linkedin

Ability to search for leads using advanced filtering

What do you dislike?

The user interface looks very old. It could improve considerably for usability and reduction of clatter

Linkedin and Sales navigator sometimes seem like different products, especially when reading messages making the experience less seamless

Recommendations to others considering the product

Great product a bit expensive though. I do not see good value in the price point since it is a standalone tool. I would not recommend it for small and medium business owners.

What business problems are you solving with the product? What benefits have you realized?

I can stay updated with the latest news of the companies I am targeting

I can find relevant leads using advanced filtering

I can follow the companies that I am targeting so business conversations are more relevant

Sales Navigator review by <span>Chidiebere Moses O.</span>
Chidiebere Moses O.
Validated Reviewer
Review Source

"Professional and Always Current"

What do you like best?

I first became interested in knowing about Linkedin Sales Navigator when I was constantly prompted by the LinkedIn Team to give it a try.

Then I accepted to check on it. Despite the fact of having software like the Clearbit to source for the direct and professional lead, I became fascinated by the extra feature in LinkedIn Sales Navigator such as;

Always updating the Targetted Lead's current profile in their organization.

It does feel personal because I actually had the opportunity to interact in real life with my lead.

I had the chance to easily identify who could be the best, the next option for my contact purposes

It reduced the time I was supposed to consume, trying to use some short/special character search process on google search engine.

It was really efficient enough that I hardly could say anything wrong about this product.

What do you dislike?

LinkedIn Sales Navigator is good enough for the core purpose of building targeted lead, but I would appreciate it if is made available for also those that are not using/signed up with LinkedIn.

I understand that nothing is free, but LinkedIn as a social network is already making enough fortune in various ways, so it would be appreciated if this service is made absolutely free (with no cost) attached.

This way, even people who do not like to use Linkedin, can have a motivating reason to join the network.

To some extent, Sales Navigator is for the rich and that should not be the case. And that is the only thing i do not like so much

Recommendations to others considering the product

If you can afford the financial requirement, then I suggest you give it a try.

It will give you what you want, but before that, be clear about who you are actually targeting as sometimes, you may want to check on many other people being that it will give you various options of prominent people in the company.

Linkedin Sales Navigator will link you up with the best sales lead if you navigate with clear purpose and target.

It is the best for providing real-time and current, updated profile unlike the counterpart / competitors..

What business problems are you solving with the product? What benefits have you realized?

Well, as the name implies; Sales and Navigator, I use this software to generate sales lead by navigating the Linkedin network and it has been working for me.

Although I don't use it often, because it is not a free product, but when I need to know the exact new profile of my target lead, I use the provisions of the Sales Navigator.

I use LinkedIn Sales Navigator to;

1. Generate targeted and professional Sales Lead

2. Identify the current Job profile of my target lead

3. Sometimes to understand the actual full profile of my target lead so that my approach can be more personal.

4. To source for Sales lead that Clearbit and Google search engine tools could not provide.

5. Because I could actually view a company's profiled employees through this software, it makes it easy for me to analyze which company can be interested in my proposal, especially by following up their recent posts, comments on Linkedin posts and the networks of their employees.

I do a couple of things beyond just checking up the lead profile with this software because the platform is real-life oriented.

Sales Navigator review by <span>Luke C.</span>
Luke C.
Validated Reviewer
Verified Current User
Review Source

"Completing 'the loop' with Sales Navigator"

What do you like best?

Sales Navigator offers me an easy to manage means of nurturing a sales pipeline - not necessarily live leads but all of the interesting folks who I believe align with my companies offer. The fact that you can search by brand, job title or other more drilled down search criteria allows me to look for and later save individuals with very, very specific qualifications, experience or background.

It's also worth mentioning that Linkedin and Sales Navigator provide 'quieter' business communications channels than email alone. Increasingly all our email accounts are overwhelmed with unsolicited, generic approaches (and spam) and we are all guilty of 'speed deleting' anything we don't instantly recognise. It's human nature to want to remove any background noise from your working day, but that also limits the power of well crafted, meaningful business messages getting though to the intended recipient.

Linkedin and Sales Navigator can stack the odds more in your favor, helping make sure your business enquiries get seen and heard.

What do you dislike?

Linkedin needs to not lean so heavily on the 'social selling' aspect of the platforms strengths. It is of course common sense that Linkedin wants to increase use, increase subscriptions and grow the business offers, but you should not lose sight of the fact that (as a business platform) you still attract the CEO's and Business Owners so vital to the platforms success. The more you mimic a social site, like a Facebook for example) the more irrelevant content creeps in and inevitably puts off those same business leaders from having a presence on Linkedin.

The occasional bit of lighthearted business haiku is fine, but when all you can see is office party photos and meaningless posts that have little or no business value, well.... simply put you need to squash it and keep content curated and of high-value to the reader.

Recommendations to others considering the product

All I can say is that I use Sales Navigator and I get results because it helps me make sense of what might otherwise be a 'wall' of information on hundreds of potential business partnerships.

I have no doubt that my companies relationships with the Global brands that are our clients would simply not have been so easy to find, communicate with and build a rapport with, without Linkedin or Sales Navigator

What business problems are you solving with the product? What benefits have you realized?

As New Business Director it is my role to identify the businesses with which my team would be a good fit and to nurture long-term business relationships. As someone who has amassed over 1000 contacts over the last 4-5 years of campaigning and building these relationships, Linkedin is a near perfect 'digital notebook' that allows me to stay relevant and be seen 'front & centre' by my business contacts, colleagues, friends and co-conspirators.

Sales Navigator review by <span>Luciana M.</span>
Luciana M.
Validated Reviewer
Verified Current User
Review Source

"Linkedin Sales Navigator - Must have for prospecting!"

What do you like best?

I think the platform is very stable and easy to use. It's great that you can do really specific searches, and find just the right prospect you were looking for

What do you dislike?

It's really a waste of time that you don't have a connect button directly from the search engine. It would be awesome if this feature was added. Also, everytime you save a lead to an account a window pops-up and it just makes you lose time.

What business problems are you solving with the product? What benefits have you realized?

When we first starting prospecting we found it was really difficult to find our ideal customer contact. With Linkedin Sales Navigator, we could easily find name and last name and once we connected we could get email and, sometimes, even cellphones!

Sales Navigator review by <span>Chris W.</span>
Chris W.
Validated Reviewer
Verified Current User
Review Source

"Sales Insights through Sales Navigator"

What do you like best?

Being able to look up titles and context of a lead that I find or a contact from a company before reaching out to them. This helps have a more meaningful interaction which can help to stir up conversation.

What do you dislike?

I think the search refinement is not very clear. I would like to be able to have multiple searches with various ways to sort and categorize the results.

Recommendations to others considering the product

Great to gauge the personality of a lead given that their profiles are self-made.

What business problems are you solving with the product? What benefits have you realized?

I am solving the problem of not knowing information about the leads and contacts that I reach out to. LinkedIn Sales Navigator allows me to prepare and become familiar with leads before reaching out to them.

Sales Navigator review by <span>Craig R.</span>
Craig R.
Validated Reviewer
Verified Current User
Review Source

"Good tool for sales people"

What do you like best?

Insights provided by the tool is amazing. The suggestions features works really well where it suggests people based on the past people you have visited, skills etc are the same.

What do you dislike?

It should had a feature of at least getting the users email address or another way of sending them a note.

Recommendations to others considering the product

It's a great tool if you don't rely on emails to do most of the prospecting. You can make use of the extra inmails, suggestions features & rich insights that is provided by the tool.

What business problems are you solving with the product? What benefits have you realized?

Finding the right people & similar people to target. Benefits of following the company & insights provided works really well in knowing what the company is up to.

Sales Navigator review by User
User
Validated Reviewer
Verified Current User
Review Source

"Could not find new contacts without it"

What do you like best?

I have worked with Linkedin Sales Navigator for over three years, and honestly I don't know how I did my sales job without it. It is so easy to search accounts for contacts. You can search by title, seniority, years at company, location, etc. I love seeing when people change companies or get promoted. You can also follow trigger events. It's a great tool for sales reps in all industries. They also have an incredible team. We have worked with the same account manager for over two years and she has been great!

What do you dislike?

Sometimes they change the user experience without notice and what you are used to changes over night. But it is usually for the better, you just have to get used to it. In the last three years, it hasn't changed in a way that I didn't understand.

Recommendations to others considering the product

I would say find out if you can do a trial with a few seats to see if it helps your reps. It is definitely one of the more expensive tools in the market, but it is a "need to have."

What business problems are you solving with the product? What benefits have you realized?

Finding new contacts to add to our CRM. Finding trigger events to include in our outreach. Also getting our own Social Selling indexes up is helpful. We are able to engage with insights and connect with our prospects, which buys credibility.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Interesting and helpful but difficult to streamline and manage"

What do you like best?

I like that when I sign on to Navigator, my actions are hidden from my prospects. I like that it's a hyped-up version of LinkedIn that is very sales-specific. I like that it doesn't re-load the homepage if I keep a couple tabs open, as I am literally keeping tabs open on prospects and customers. I like that I get notifications regarding specific target companies.

What do you dislike?

I wish keeping my "leads" up to date could somehow be more automatic. It's very manual, the way it is set up now. I only remember to clean out my LinkedIn pipeline when I get a notification about a company that is no longer in my book, or no longer a potential prospect.

Recommendations to others considering the product

Use other tools as well. LinkedIn Sales Nav can only provide what your prospects themselves provide so there is a positive spin on everything you see there. Otherwise, it's a great tool that you should use DAILY.

What business problems are you solving with the product? What benefits have you realized?

It's a hunter's way of using LinkedIn. Social outreach is so important and I've been able to craft very specific messaging using some of the updates provided from LinkedIn Sales Navigator.

Sales Navigator review by <span>Katie F.</span>
Katie F.
Validated Reviewer
Verified Current User
Review Source

"Great experience"

What do you like best?

I absolutely love the dynamic search abilities.

I love the amount of information provided on companies. For a company that is based off of user input, I think they do an amazing job.

What do you dislike?

The only thing I dislike is company size being a bit misleading if the company is based here but has huge offices in another country.

Recommendations to others considering the product

Sales Navigator is a GREAT source for finding the correct person to contact at a company.

What business problems are you solving with the product? What benefits have you realized?

Finding decision makers and connecting easily. Also, finding a lot of information on the company and what type of employees they have is super helpful. Benefits that the company offers is super helpful with my searching.

Sales Navigator review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great tool for Many Things"

What do you like best?

I really like with LinkedIn Sales Navigator that i can source leads. I am able to select the search criteria i would like and then i can see my leads. It is also great for finding the right people in a department.

What do you dislike?

I love the product. Currently there is nothing i dislike.

Recommendations to others considering the product

Use it to all of its capabilities. It is such a great tool

What business problems are you solving with the product? What benefits have you realized?

LinkedIn Sales Navigator helps me create a lead view based off the sales criteria I would like. This allows me to source through leads and I can reach out to more people. When i have trouble on finding who to reach out to or who are the right people within a department at an organization, this tool helps a lot. I love how it is incorporated in my Salesforce and on a lead view i could see the lead's linkedin. There are many other things. Overall this is a great product. I think it is a must for every organization to have for their employees. It is a great social networking tool as well. The best one out there

Sales Navigator review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great Prospecting Tool"

What do you like best?

I use Sales Navigator daily to not only prospect potential customers based on job title, but also identify additional players / decision makers within my current accounts to leverage potential upsell opportunities. The daily LinkedIn activity digest is extremely valueable to keep on top of what my target individuals are saying, highlights / news for the organization, etc.

What do you dislike?

I wish the search function were a bit more intuitive. When typing in names of people or companies, if you're off by only a few letter there will be 0 results found. I wish there was an easily search by say first-name only + company when you may have only been given information such as "Russell (our Regional VP) is also going to be joining Thursday's meeting."

What business problems are you solving with the product? What benefits have you realized?

Easily identify other key players within my current customer accounts. Helps me to really put together accurate org. hierarchy structures to know who's involved in the decision making processes.

I can also perform detailed searches to specificy which technology lines-of-business orgs. are using to further direct my conversations.

Sales Navigator review by <span>Gijs B.</span>
Gijs B.
Validated Reviewer
Verified Current User
Review Source

"Best product, but still don't like it"

What do you like best?

It has the most comprehensive overview of all contacts in the business.

It has pretty advanced filtering.

Headcount changes at a company, which is an indicator how well the company is doing.

Composition of the staff, which is an indicator whether the company is sales or technology driven.

What do you dislike?

It is trying to turn it to a CRM and failing badly at that.

I strongly discourage my team to rely to much on LinkedIn as a primary point data source. Moreover, I prefer to have the data in our own systems instead being dependent on the account of an employee.

The user interface is unsuited for following more than a handful of companies and anything more than a 100 contacts.

A lot of the functionalities could previously be found in a cheaper edition, which was rendered useless by LinkedIn, forcing me to upgrade.

I still need bots, scraping LinkedIn, to give me a complete picture of our target audience.

The company news section is filled with totally irrelevant news

Recommendations to others considering the product

I'd recommend other software if I could (data.com, zoominfo etc.), but they can't hold a candle to LinkedIn.

Try if smart queries won't get you where you want to be.

What business problems are you solving with the product? What benefits have you realized?

Look up contacts at prospect companies.

Monitor role role changes.

Keep up to date with the news at companies

Sales Navigator review by <span>Sanjay S.</span>
Sanjay S.
Validated Reviewer
Verified Current User
Review Source

"Good tool to build professional network very fast"

What do you like best?

Linkedin sales navigator lead builder is an awesome feature as I can search most targeted people based on job title, location etc. Help me to build my professional network fast and easily. Its InMails feature helps me to contact anyone who might be interested in our services.

What do you dislike?

I found this tool Little expensive. But it worth the price if utilized fully.

Recommendations to others considering the product

If you want to grow your network fast on LinkedIn then you should start using LinkedIn sales navigator.

What business problems are you solving with the product? What benefits have you realized?

It provides Automated lead suggestions, which are most likely to purchase our services and products. I can also save my searches so that I can use that search again, that saves time. I also like Unlimited and unrestricted searching feature of LinkedIn sales navigator.

Sales Navigator review by <span>Lakesha M.</span>
Lakesha M.
Validated Reviewer
Verified Current User
Review Source

"Best Sales tool ever"

What do you like best?

I like that it integrates with most systems and easy to find new prospects and follow them and their post. I have gotten so many new opportunities just using LinkedIn Sales Navigator

What do you dislike?

I really dont have to many dislikes except the fact the only way to get through job is to give them my information to log in or use company email

Recommendations to others considering the product

I recommend LInkedIn Sales Navigator to anyone and company it gives you more opportunities and able to find new prospects. Even when other tools give you inaccurate information lInkedin is updated by the individual themselves the best information.

What business problems are you solving with the product? What benefits have you realized?

I am adding new logos to the company using LInkedIn Sales Navigator I am able to find similar contacts within an organization

Sales Navigator review by <span>Dave K.</span>
Dave K.
Validated Reviewer
Review Source

"Have used this tool to find principals in companies"

What do you like best?

IT is excellent for searching with Advanced search features. That may be the best thing to me. We have boarded 6 customers in 18 months strictly using LinkedIn Sales Navigator. Plus I have found out very pertinent info and people using it.

What do you dislike?

InMail is not nearly as effective as it is made to be even when following "secrets" to Inmail. Not a fan of that. The finished communication still looks less than professional. Which is counter-intuitive to the platform. With the changes to LinkedIn by its recently having been acquired by Microsoft, it is not close to what it was.

Recommendations to others considering the product

Fix the InMail look for a start. The look of InMail is very dull. And fix the Sale sNavigator inbox and inMail features. The mail and articles coming out of Sales Navigator are very dull and boring

What business problems are you solving with the product? What benefits have you realized?

Finding principal contacts in targeted businesses. I have done so but it has taken quite a bit of work. Building a database of target companies. But again exact matches work. If I knew all of he exact matches, I would not need advanced search

Sales Navigator review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Easy to use"

What do you like best?

Ease of use and search new potential clients. Can keep track of people you follow and learn what they're up to. Like that you can access more profiles and send more messages. I like that in Salesforce you can link it to the LI Navigator so you can see leads within Salesforce, however, sometimes the info may be linked to the wrong company. It is nice that you can also link Navigator to Salesforce and pull in the messages there. In the past, our company had to basically type or copy/paste the same message when trying to track in the CRM, but it is nice that you can pull this in directly - One caveat being that the contact should be in Salesforce for it to tie accurately.

What do you dislike?

Sometimes the information is not in Linked (IE: if the company doesn't have a profile) so the results will not be as helpful in those cases. Mentioned a couple of quirks above, but overall this is a handy tool.

Recommendations to others considering the product

If you are using to prospect, please consider.

What business problems are you solving with the product? What benefits have you realized?

In my role, I typically use Navigator for prospecting companies and finding the right people to talk to. Additionally, we use it to help learn more about current clients and build a relationship. The notifications you get (IE: seeing about people leaving companies or posting updates) helps to identify change events within companies and is a great talking point the next time you speak with clients.

Sales Navigator review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"LinkedIn Sales Nav Power User"

What do you like best?

The ability to see all profiles, ability to see who has viewed you, recommended companies, the admin dashboard which attempts to give you analytics on how effective your Linkedin-ing is. When I was using it, it wasn't very intuitive yet, but they seemed to be moving in the right direction.

What do you dislike?

I understand why they did this, but I did not like that you were limited in the amount of "InMail Credits" you could use. In addition, I ran into some issues with replying to responses in which they deducted a credit. I also don't think that credits should expire, but at least they give you 90 days (rather than 30 days). Also, after just viewing too many profiles , Linkedin locks you out of your account for hours. As a prospector, I lived in Linkedin and this was really disruptive to my prospecting, especially in a pure hunting role. We called our AM several times but she was unclear about how many views you could have within a specified amount of time. I think if you pay for LISales you should be able to view as many profiles as you want in a day.

Recommendations to others considering the product

In today's world, Linkedin Sales Navigator is as essential to prospecting (tactical execution) as SFDC is to sales leadership. If you're considering Sales Nav I'd highly consider the training, building a good relationship with your AM and encouraging team to engage it not just to prospect and outreach but to share and reshare content. Engage in it like you would any other social media platform, don't just use it to spam, you will get more results. And the training and your AM's will teach you other little tips and tricks to mastering LI and getting the most for your money

What business problems are you solving with the product? What benefits have you realized?

Business Problems Solving- Prospecting, Outbounding, acquiring market share, "market" research

Benefits Realized- Discovering Low hanging fruit/ new opportunities quickly, finding ways to grow current accounts, evangelism and marketing

Sales Navigator review by <span>Anna N.</span>
Anna N.
Validated Reviewer
Verified Current User
Review Source

"I love the integration with Salesforce"

What do you like best?

There are a few things about LinkedIn Sales Navigator that I love. The first and most important one to me is the integration with Salesforce. Any time I access a lead record, contact record, or account record, the individual or company LinkedIn page is embedded into the Salesforce record itself. It minimizes the time I spend researching a contact and company before I have a conversation, and am easily able to network to the right person from the phone.

The second thing that it awesome about Navigator is that I can use it to monitor key contacts and accounts of mine and get updates when they are active with updates, shares, job changes, trigger events worth engaging over.

The last thing that I like about Navigator is the Lead Builder. I don't spend as much time using that due to the nature of my role managing Channel Sales, however everyone on my team and many of my clients use the advanced searches to build lead lists for to identify prospects.

What do you dislike?

Doesn't include emails in lead builder. I'd like to receive an email-based digest of leads/contacts/accounts that I am tracking for trigger events rather than having to log into LinkedIn

Recommendations to others considering the product

Expensive however our sales team has lobbied for it heavily and found our overall salesforce experience was better when we also have the Navigator integration

What business problems are you solving with the product? What benefits have you realized?

I'm always busy so solving for time management by consolidating tools that I need to log into is very helpful. Additionally, I use notification tools like Navigator to help me prioritize who to reach out to and when, based on the events taking place in their world to help add context to my sales outreach and process.

Sales Navigator review by <span>Sarah C.</span>
Sarah C.
Validated Reviewer
Verified Current User
Review Source

"Best Sales Research Tool"

What do you like best?

I like being able to create my own searches, have them saved, and insights emailed to me when any of my leads/prospects put an update online, share something, or change roles. This all helps having a warmer conversation. I also like being able to do most of this on the mobile app as well.

What do you dislike?

The only change I would make is have sales navigator sit within LinkedIn...rather than having to open another tab in the browser, it would be more convenient to have it all combined. Other than that, Sales Navigator is epic!

Recommendations to others considering the product

If you want your team to self-source some of their leads, give them actionable insights on different people/targets in an organisation, AND to increase social selling, this the best tool on the market.

What business problems are you solving with the product? What benefits have you realized?

Because we are selling to C-level executives, it can be really tough to get them on the phone or via email and Sales Navigator gets us in front of the right people, with actionable insights (insights) with the ability to send an Inmail. Some of the largest outbound deals I've ever closed have come from sourcing on Sales Navigator and messaging directly within the tool.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Just enough of a difference for justification of a new solution "

What do you like best?

I like that I can search more specifically when looking for certain sales prospects while making sure to take multiple factors into consideration. I also do love the fact that I can search in boolean theory. That is a really nice way to search for multiple things very quickly and to make sure I am capturing the entirety of my search.

What do you dislike?

I don't like that LinkedIn built out a new solution being that the standard LinkedIn was sufficient. I do realize that sales reps were essentially using LinkedIn as their source of finding prospects info so they needed to capitalize on that so I guess it makes sense but they closed off a few things to make it so the sales reps need this. There are a ton of dumb things like marking key accounts,(aside from getting updates when they post things) because I have SalesForce for that. It is also dumb that they have the accounts and leads since that is justified in my CRM and LinkedIn is not a CRM so it was a useless build for them and is only a feature they point to for justification of the cost.

Recommendations to others considering the product

Good solution but may not be necessary depending on your needs.

What business problems are you solving with the product? What benefits have you realized?

I am more efficient with my prospecting and am able to use the solution to make sure that I am up to date on my prospective clients business. This way I am going into my calls with the utmost knowledge of the client, where they are headed and what may be of interest in what I am selling them.

Sales Navigator review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Satisfactory review of Sales Navigator"

What do you like best?

The unlimited searches for leads by title, company, and other components

Receiving updates on accounts and leads - can easily find ways to re-engage with them by referencing shared content

Finding job descriptions of leads - for my product in particular, it really helps to know what their day to day is so that I can tailor my messaging to that

What do you dislike?

I don't see the need for a separate site for SN and regular Linkedin; could be better integrated

I wish that I had contact information, this is probably the most valuable, especially direct phone numbers

Takes a long time to save all leads and accounts I am actively working

Recommendations to others considering the product

Take the time to set up your accounts and leads so that you get up to date information on content shares and role changes

What business problems are you solving with the product? What benefits have you realized?

Identifying new leads + having access to their role descriptions, seeing their work history + background. Saving time on searching company websites. Receiving up-to-date changes on leads and their roles

Sales Navigator review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Inside Sales Manager "

What do you like best?

Making lead list and tagging leads is very useful. I love most the advance search feature also which I use every day.

What do you dislike?

There seems to be still a separation between LinkedIn Sales Navigator and LinkedIn. I also do no like the drift toward instant messaging on LinkedIn. Twitter is now a rival to LinkedIn terms of message dissemination.

Recommendations to others considering the product

The cost is going up and this is a major concern. I believe also many of the most senior executives are starting to question having a linkedin profile. I believe they need to launch a complete new and separate product, perhaps around event, rather than interating on their existing platform.

In DACH regions also I think there is really good competition from other networks. Twitter is also a must have.

What business problems are you solving with the product? What benefits have you realized?

Help me understand where people are in their organisation, and their level of seniority. It is also helpful to understand where people have been and what messages are likely to resonate.

Sales Navigator review by <span>Octavian B.</span>
Octavian B.
Validated Reviewer
Verified Current User
Review Source

"Taking advantage of the largest professional network"

What do you like best?

The ability to find prospects and companies with this level of detail is unparalleled, you cannot find the data Linkedin has aggregated anywhere else online. You have the biggest chance to find a specific prospect and also get in contact with them. Suggested accounts and related leads are features that I use a lot.

What do you dislike?

Having a separate interface from Linkedin is a disruptive experience, especially since it comes with a different inbox. Messaging is quite limited, which makes it not appropiate as an outbound tool. More contact data is needed to have more chances of getting in touch. Company data is too scarce for prospecting and not accurate enough.

Recommendations to others considering the product

Probably the best tool for finding the appropiate contacts and getting in touch with them. It's not suitable for mass prospecting, but more for finding and addressing specific prospects. You'll still need to find some additional sources for contact data as Linkedin doesn't always provide enough info.

What business problems are you solving with the product? What benefits have you realized?

Finding the right person to talk to in a company and having a chance to get in contact with them is invaluable. You can also follow their activity on Linkedin easily with the notifications feature, which can help you build a relationship with them.

Sales Navigator review by <span>Tranae Y.</span>
Tranae Y.
Validated Reviewer
Verified Current User
Review Source

"One of a kind sales tool"

What do you like best?

I love that I can easily source company information in place while also gaining information regarding my prospects career journey. This allows me to find a connection within their profile and makes social selling easier.

What do you dislike?

I dislike some filters that are available. I have found some to be unreliable. It would also be great to message tracking in place, or something to tell if your message was read!

Recommendations to others considering the product

Ensure you are implementing Sales Navigator to a team that is willing to find the information. The software doesn't magically make selling that much easier but it eases the most tedious process of selling...Prospecting.

What business problems are you solving with the product? What benefits have you realized?

I help businesses with their online reputation and revenue generation. We utilize reviews and leads paths as a way to help the company grow and maintain their reputation using current customers. I have realized just how important your reputation is online, several bad reviews can easily affect your bottom line. The benefit of our service will help reach customers proactively while memorializing their experience easily on the first age of Google. Who doesn't want to be on the first page of Google!

Sales Navigator review by <span>Kara H.</span>
Kara H.
Validated Reviewer
Verified Current User
Review Source

"SalesNav is helpful"

What do you like best?

I like that I'm able to filter through people according to their specific job and title, as well as being able to save them as leads. It is super helpful, because SalesNavigator alerts me when any of my saved leads change jobs, post something, or move up in the company. This gives me a great unique identifier when reaching out.

What do you dislike?

I dislike that I can't see everyone, because if they have a private profile, I only have a certain amount of unlocks a month.

What business problems are you solving with the product? What benefits have you realized?

I'm in sales, so I have to do a lot of prospecting and SalesNavigator is really helpful for finding people.

Sales Navigator review by <span>Will S.</span>
Will S.
Validated Reviewer
Verified Current User
Review Source

"Great prospecting tool"

What do you like best?

Great way to find prospects. You can search by company, by role, title, name or any and all of the above. Makes it really easy to find the exact right person at each company, and their boss and closely associated colleagues.

What do you dislike?

The tool is supposed to recognize and remember the type of titles I search for and curate my search results better based on that history. I haven't felt that aspect of the tool really works the way it is supposed to.

Recommendations to others considering the product

Make sure you have a tool to get email and phone numbers for prospects once you found them on LinkedIn since reaching out through linkedin can only get you so far.

What business problems are you solving with the product? What benefits have you realized?

I am able to find the highest level titles for whom we sell to. I can find the decision makers much more easily and get them involved in the conversation earlier on, shortening the sales cycle and reducing the run around with lower level prospects.

Sales Navigator review by <span>Pete C.</span>
Pete C.
Validated Reviewer
Verified Current User
Review Source

"Must have tool for outbound sales reps"

What do you like best?

LI Nav is great for sifting through accounts, leads and qualified prospects. You can sort companies, receive alerts and view additional details for profiles you normally wouldn’t. One of my favorite features is InMail, essentially allowing to to message almost anyone, even if you aren’t connected. This is super useful when you can’t find out another valid avenue of contact, such as email or phone.

What do you dislike?

I like the tool and don’t have many issues with it. Have heard the per license cost is costly though.

What business problems are you solving with the product? What benefits have you realized?

Accelerating sales pipeline, quicker time to contact, close deals faster, stay in tune with accounts and personnel for better messaging, updates on who left/joined

Sales Navigator review by <span>Alexis S.</span>
Alexis S.
Validated Reviewer
Verified Current User
Review Source

"Pretty good- would recommend "

What do you like best?

Helps you be able to view different company prospects without them being able to see that you viewed their profile which is nice. I also like how it gives you a certain about of messages you can send to people who are not in your network yet. This definitely helps me come into contact with prospects, and better find who the potential decision makers are. I also enjoy how I can save potential leads and accounts into a folder which helps me better track who I am working on selling to. Being able to search by industry, location, etc. for good prospects is also nice. One last thing I enjoy is how I can sync Salesforce with it.

What do you dislike?

A lot of people are still blocked off if we do not have enough in common with each other. This makes it so that I have to search on their title (with Google) that it shows me to find their profile, which can be a hassle sometimes. Even then sometimes I am still not able to view their page. I just have to do a lot of loopholes sometimes, which can be frustrating. It is also pretty expensive per month.

Recommendations to others considering the product

I would definitely give it a try! There are definitely cons but I think the benefits outweigh them pretty well. It has really helped me with my sales processes

What business problems are you solving with the product? What benefits have you realized?

Trying to find potential prospects for me to sell to and also keep up with current accounts. Also use it to find good decision makers to speak with to help get me past the receptionists.

Sales Navigator review by <span>Jon B.</span>
Jon B.
Validated Reviewer
Verified Current User
Review Source

"The definitive tool for finding new business clients and partners"

What do you like best?

Navigator offers connections to the world, by industry, size, level etc. The benefits of having almost every client relationship at your fingertips is invaluable. There is no other tool that comes close to Navigator. Basically, you have a directory of every key contact in the world with the opportunity to introduce yourself.

What do you dislike?

One thing that is difficult is integrating with other platforms like CRMs (other than Salesforce) or just getting your contact list out of LinkedIn. I understand Linkedin is protecting their networks but better reporting or ways to integrate into non-salesforce CRM would be great.

Not much I dislike about Navigator actually.

What business problems are you solving with the product? What benefits have you realized?

The most key business problem which is connecting with the people you need to connect with to do business in the world. Linkedin Navigator solves it.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Changed how sales does business"

What do you like best?

Finding "the" right person. In place of calling everyone on the org chart to see who the right person to talk to is you can review their LI profile and know everything they are involved with. Also knowing where people worked previously their background to which services they may have acquired in the past. Common connections related to school, service groups, and friends.

What do you dislike?

inmails are lost when you discontinue service. A couple years back they removed the ability to search for keywords (they might still have that for recruiter but not for premium)

Recommendations to others considering the product

You know the power of the free version... you know the power of inmails... now you can take the next level of organizing your leads and prospecting efforts to a new level.

What business problems are you solving with the product? What benefits have you realized?

All the right prospecting tools are hear, filtering companies to your sweet spot, filtering titles for those that matter.

Sales Navigator review by <span>Brian B.</span>
Brian B.
Validated Reviewer
Verified Current User
Review Source

"Sales Navigator is Great!"

What do you like best?

The idea of social selling is very important right now. LinkedIn gives you the upper hand by making social selling easy and intuitive. Saving leads rather than having to connect to them is a great feature. The UI is intuitive as well and the transition between Sales Navigator and normal LinkedIn is easy and seamless.

What do you dislike?

Sometimes there are bugs and glitches with the Sales Navigator UI. This happens a bit more than I would prefer, especially considering the price. Usually a quick refresh of the page will fix things. I also think that the price could be lowered a bit more, most companies are footing the bill so they probably don't have much incentive to make it more affordable.

Recommendations to others considering the product

Try it out, however it can take more than 30 days to see the benefit of some of the interactions.

What business problems are you solving with the product? What benefits have you realized?

I have the ability to connect with prospects and leads in ways that were not possible before. Social selling is getting my company and our product in front of executives that are typically very walled off from vendors. Being able to connect with their content in a more personal way is proving extremely valuable.

Sales Navigator review by <span>Amit U.</span>
Amit U.
Validated Reviewer
Review Source

"A perfect product to kickoff social selling buzzword at your company"

What do you like best?

The ability to slice n dice by JOB TITLE is a key to target BDMs and TDMs. Sales Navigator has two key products - a) Lead generation b) Team link....The lead generation feature helps us to save prospects as leads and track their progress. The team link helps us to get introduced to prospects outside our contacts through a common contact. If it's combined with nurturing and well crafted-emails, it can definitely give your organization a kickoff needed to implement the SOCIAL SELLING buzzword.

What do you dislike?

The number of Inmails are shared by all members from a common pool. So, inamils can get exhausted sooner than expected.

Recommendations to others considering the product

It's the best way to kickoff social selling at your organization. But, just subscribing to this service doesn't guarantee success. It needs a lot of buy-in from internal stakeholders, training, content development to implement social selling.

What business problems are you solving with the product? What benefits have you realized?

Lead generation and targeting prospects outside the network using TeamLink feature.

Sales Navigator review by User in Education Management
User in Education Management
Validated Reviewer
Verified Current User
Review Source

"Faster and Easier way to find prospects"

What do you like best?

I really like the Sales Intelligence features which help us immensely in your corporate life. Sales Navigator allows sales professionals to tap into the power of LinkedIn efficiently. It improves social selling in support of powerful daily habits. When you first launch the tool, a wizard guides you through setup. Based on your existing network, you can pick which organizations are current opportunities. You can import from SalesForce into Sales Navigator to see LinkedIn activity for your accounts.

What do you dislike?

I think this tool is a bit expensive to use for the general public. Sure, it has its own benefits and advantages but still it is a bit costly. Also, I think the customer support is quite slow. There is no live chat feature and I can not wait for hours for the customer support's reply. Gets annoying.

Recommendations to others considering the product

Yes, I would recommend this tool to all LinkedIn users. A must buy for increasing business presence.

What business problems are you solving with the product? What benefits have you realized?

I have realized a lot of benefits from LinkedIn Sales Navigator. When I test-drove the system, Sales Navigator suggested several opportunities that I had not previously thought about. Surprisingly, some were great suggestions and worth my time to consider. Sales Navigator goes beyond a passive system. Based on the contacts you have selected, Sales Navigator suggests potential organizations that fit a similar profile. You can also define your territory so that suggestions are limited to your area. Furtermore, this tool makes automated lead suggestions.

Sales Navigator review by <span>Alejandro A. C.</span>
Alejandro A. C.
Validated Reviewer
Verified Current User
Review Source

"Best CRM Companion ever"

What do you like best?

1. The fact that it learns from your activity + preferences: the more you use it, the more accurate it becomes on recommending leads and accounts.

2. The fact you can add notes to leads/accounts helps a lot to keep track on what you're doing with them, without needing to impact your CRM if you don't want to.

3. The synch function that brings CRM data into the SN and allows you a more comprehensive view on existing leads you're working at CRM level.

4. It's designed for sales people so it's basically very visual and easy to navigate. You can see who's connected to who and what's the best way to engage them. It even offers you tips.

5. The mobile app is really good and if offers different functionality than the actual web app. Very useful.

What do you dislike?

The LI Sales Solution team, or the sales navigator product team could do a better team communicating enhancements. Once usually just stumbles upon them.

The administrator dashboard can be way more complete. Just need to figure out what data to show and how to.

Recommendations to others considering the product

Give it a try. Specially if you have a sales team that's focused on either building new pipeline or having challenges when closing complex deals. SN can offer a sideview that can boost either or both activities.

What business problems are you solving with the product? What benefits have you realized?

It's been a basal part of our growth strategy. Through the usage of Sales Navigator we were able to find decision makers we weren't able to find before, create pipeline faster and mature existing opportunities. It's also helped our sales team bridge the gap with Marketing and work as one team instead of a "serviced" one.

In Latin America specifically it has helped us identify account and contacts that were out of our scope, and through our partnering with Marketing we were able to engage them faster and create new opportunities that we would have missed before.

Sales Navigator review by <span>Erik V.</span>
Erik V.
Validated Reviewer
Verified Current User
Review Source

"LinkedIn Sales Navigator - Great for Prospecting and Staying on top of your Leads"

What do you like best?

Most professionals keep their LinkedIn profiles up-to-date. That's why LinkedIn has become such a great tool for sales. In sales, I'm concerned with reaching the decision-makers. LinkedIn Sales Navigator makes it easy to filter results to find exactly who I'm looking to reach.

What do you dislike?

I think that for paying the price, we should be given contact info aside from just the ability to inmail people. Their work or personal email address should be shared too!

Recommendations to others considering the product

They just implemented PointDrive as a standard feature in Sales Navigator which is another useful tool for sharing content to prospects.

What business problems are you solving with the product? What benefits have you realized?

Staying current with target accounts - their organizational structure and news. Also, on a micro-level, saving leads and following what they share and seeing what is relevant to them.

Sales Navigator review by <span>Megan A.</span>
Megan A.
Validated Reviewer
Verified Current User
Review Source

"Great product - worth upgrading "

What do you like best?

I think the overall UI/UX is much cleaner and user friendly. It's extremely easy for me to use the filters on the left side to quickly find the contacts I'm looking for.

What do you dislike?

I wish I didn't have to switch back and forth between Sales Nav and regular LinkedIn when I get messages on linkedin. It's helpful that I receive a notification at the inbox tab, but it's kind of a pain to have to open another tab to normal linkedin.

Recommendations to others considering the product

Other than easier access to LinkedIn Inbox, I don't have any suggestions!

What business problems are you solving with the product? What benefits have you realized?

My job entails building out contacts to contact for outbound sales. Sales nav makes my job much easier to this. It also has a great integration to Salesforce and makes it easy to quickly export contacts

Sales Navigator review by <span>Shashana P.</span>
Shashana P.
Validated Reviewer
Verified Current User
Review Source

"Great way to gain insights"

What do you like best?

Being able to send a note with my request to connect is incredibly helpful! With the generic LinkedIn account, you aren't able to message people until you are connected. This way, i can tell them about who i am and what i do, when i request to connect.

What do you dislike?

I don't use it to it's full potential. I know i can make lists, and do a lot more refined searches. I need time to be able to do that.

Recommendations to others considering the product

Its a great tool if you have the time to use it to its full capacity!

What business problems are you solving with the product? What benefits have you realized?

I am quickly able to find information about potential clients.

Sales Navigator review by <span>Maddie C.</span>
Maddie C.
Validated Reviewer
Review Source

"Must Need Tool"

What do you like best?

I am able to not only narrow my searches but also find out so much about a company or person that I am prospecting or in contact with.

What do you dislike?

I truly don't have anything that I dislike about Sales Navigator. It is user friendly, especially to anyone that has used LinkedIn somewhat regularly.

Recommendations to others considering the product

Use every tool that you can that will work into LinkedIn Sales Navigator. I use this tool every single day so to anyone that works in sales, I recommend using Sales Navigator to your advantage.

What business problems are you solving with the product? What benefits have you realized?

Most of my job consists of finding specific players at media/digital agencies, along with figuring out what accounts they work directly with. Sales Navigator allows me to cut down a lot of the research and back & forth with these media buyers and planners and cut to the chase.

Sales Navigator review by <span>Nick M.</span>
Nick M.
Validated Reviewer
Verified Current User
Review Source

"Powerful, granular prospecting tool!"

What do you like best?

Lead builder is my favorite part of Sales Navigator. The ability to drill down into an account's prospects based on title, geography, more general keywords and more is invaluable. Also, recent developments in the interface have done away with the pains of losing your half-built search when you click outside of the drop-down search box. It's also great to be able to search current and past company simultaneously, so we can see if any employees at a prospect account previously worked for any of our customers.

What do you dislike?

I like the GUI of the old drop-down Lead Builder better than the new sidebar version, but at least you don't lose your searches anymore. One feature I would love to see incorporated is the ability to see who is the most likely to respond to your messages based on their use of LinkedIn - a sort of lead scoring system built in that can suggest you spend your time where it counts rather than wasting an InMail on someone who created a LinkedIn profile 7 years ago and hasn't logged in since.

Recommendations to others considering the product

Create saved searches ASAP! If you have lists of named accounts, it will be very helpful to search all of them in one list and then save that search. In the future, you can search all of those accounts at once for specific titles or keywords to pull prospects for any sort of horizontal campaign like cybersecurity, marketing etc.

What business problems are you solving with the product? What benefits have you realized?

SalesNav allows our organization to prospect in the most granular way possible, in addition to the more broad prospecting we get with DiscoverOrg. Rather than choosing from lists of "IT" or "Marketing" employees, we can filter them based on the tools they use (by using keyword searches), invite them to events in their respective areas (with geography filters) or determine who the decision makers are with seniority filters.

Sales Navigator review by <span>John S.</span>
John S.
Validated Reviewer
Review Source

"Using Linkedin. "

What do you like best?

Sales Navigator allows for alternative methods of contacting your target audience, sure, but it also allows for so much more. It allows you to view the selected person along with others of their level within their organization. Starting with just one name, you can build a decent list of people to reach out to far easier than depending on just a data warehouse. It also allows you to see connections at other companies, so that if the intended person isn't interested, or not the DM, you can ask questions about others and verify referrals.

What do you dislike?

There really needs to be more inmail credits. Along with that, it would be helpful to have a chart style view that you can use to plot a better strategy for contacting.

What business problems are you solving with the product? What benefits have you realized?

The contacting of potential clients is the biggest issue. Often, when using purchased lists or info from data aggregators, the information may be old or stale. Using inmail, you know that you are getting to the person.

Sales Navigator review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Social Selling at it's best"

What do you like best?

I love this tool. It allows me and our sales team to follow our prospects/customers with ease and stay up to date on what is happening with them in the news and from sharing personally. I am able to use the insights I gain from the tool to have more meaningful and authentic conversations when selling our products.

What do you dislike?

I wish the integration into SalesForce was a little cleaner and our sales rep at LinkedIn isn't really involved or helpful.

Recommendations to others considering the product

Consider making the integrations into other platforms such as Pardot and SaleForce more robust.

What business problems are you solving with the product? What benefits have you realized?

This tool is allowing our team to be more social in the way that we are selling and is making us more aware and educated about our customers. We are having much more meaningful conversations and I know our clients really appreciate that.

Sales Navigator review by <span>Alex F.</span>
Alex F.
Validated Reviewer
Review Source

"Great solution for sales professionals"

What do you like best?

The fact that this is stand alone from linkedin now and it feels very much like a premium product. It is easy to use and has many benefits for sales people. The sales cycle can start earlier by using such a form of social media making it easier when it comes to actually meeting people. I can make connections much quicker this way when travelling.

What do you dislike?

I find the mobile site quite difficult to use at times but not sure if that is down to my mobile phone or not but I am travelling a lot so would need that to work better ideally.

Recommendations to others considering the product

Greatly benefits social selling and helps create effective matches between seller and buyer. Better than Linkedin itself as it is a premium product that you have to pay for.

What business problems are you solving with the product? What benefits have you realized?

The main benefit is that is makes cold calls not so cold anymore and it has enhanced my effectiveness when out meeting customers as I can gain much more information before the initial meetings, this has enhanced my selling definitely.

Sales Navigator review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Love Sales Navigator"

What do you like best?

I love lead builder. I just create a search using filters to select the most qualified prospects and wait for the leads to roll in every day.

What do you dislike?

I wish it integrated with SpyFu and SEMRush so I wouldn't have to cross-reference ad spend. I also wish I could save an unlimited number of contacts and companies so I'd be alerted when a prospect changed companies.

Recommendations to others considering the product

This significantly sped up my prospecting efforts and helped my accuracy in targeting the right point of contact. Sales managers should spend time learning about lead builder and other features to train their teams for faster onboarding. Great product! Highly recommend. Definitely worth the investment.

What business problems are you solving with the product? What benefits have you realized?

It helps me target prospects who are new to their role/company. It keeps me updated about company news that can help me assess when to pursue particular leads. It allows me to see an entire organization (usually) so I'm not wondering whether or not I have the right point of contact.

Sales Navigator review by <span>Alec T.</span>
Alec T.
Validated Reviewer
Verified Current User
Review Source

"Prospecting Made EASY"

What do you like best?

I love the fact that you can add an extra step of communication in the prospecting process with Linkedin Sales Navigator. Not only can you find out their current job title, past experience, and other useful information in the prospecting phase, you can send them an InMail letting them know that you sent them an email on their work email.

What do you dislike?

The response rate isn't as high as I would like it to be. I also don't really like the "CONSULTING OFFER" tab in the InMail. It gives people the ability to click YES or NO in regards to speaking with you. I also am not a fan of where the emails are put. It gets a little confusing with my personal Linkedin emails and sometimes the emails don't go away even though I have read them.

Recommendations to others considering the product

Send SHORT InMails. People don't like reading LONG emails.

What business problems are you solving with the product? What benefits have you realized?

Understanding where my prospects are working/their current job title. I also have the ability to have an extra communicative touch. There is a lot of useful information on Linkedin that can be used in the prospecting phase of the sales cycle. Companies change everyday - people are fired, laid off, quit. Linkedin Sales Navigator gives you a real time capture of who is working within the organization and what their job title is.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Fantastic tool"

What do you like best?

#1: The ability to do a ton of research and all of the inmails tokens that you receive. I've performed over 11,000 searches on LinkedIn in the past few months. It has allowed me to filter the correct contacts I need at companies I'm looking to help.

#2: We upgraded to the enterprise version of sales nav so I get an unlimited amount of InMails to send and I use them a lot when I can't get through to a prospect via email/phone

#3: Love that LinkedIn tracks updates from people you follow. I need to use this feature more.

What do you dislike?

I wrote in here a few months ago about InMail not syncing to Salesforce. After the Microsoft acquisition, I thought that sync would go away forever ;) however it was just recently fixed so I've been happy.

However it does consistently show the wrong company account in the Salesforce Extension.

Also taking away extensions that show if a prospect is in your CRM is not helpful at all. I understand protecting your members but it's a HUGE pain if you don't have a way to easily identify if a person is in your CRM + have a link to take you to the record to check the activity on them.

Recommendations to others considering the product

Use it. It will help you out quite a bit.

What business problems are you solving with the product? What benefits have you realized?

The ability to find the correct contacts at organizations that I want to get in touch with. It also creates an additional touch point that I would not have otherwise.

This gives me the nitty gritty details about my prospects role. It allows me to personalize my message to relate it directly back to what they do. If I didn't have that, I'd be lost.

Sales Navigator review by <span>Suzanne E.</span>
Suzanne E.
Validated Reviewer
Verified Current User
Review Source

"Excellent Sales Tool"

What do you like best?

I've had A TON of success in setting meetings with potential clients using InMails. They are a great tool to reach out to someone, in a non-invasive way, if you don't have their contact info. I also like that they are able to respond "not interested" and you get that InMail back (with any reply). I also use Sales Navigator to follow current and prospect accounts and organize leads. It's a great way to stay in touch on the sidelines (by liking posts, anniversaries, birthdays, etc...). I will continue to use Sales Navigator as a tool in my sales process.

What do you dislike?

I feel like the format changes constantly, as do the "rules" for InMails. It gets confusing sometimes. I know tat LinkedIn continues to evolve Sales Navigator as they get feedback but that's my biggest complaint. Also, I don't like having two separate inboxes (one for SN and one for regular LinkedIn messages). Also, it would be nice to see InMail chains as opposed to having to click back and forth between inbox and sent box.

What business problems are you solving with the product? What benefits have you realized?

Solving the problem of having limited access to contact information of potential leads. Also have realized the benefit of staying passively engaged with Leads.

Sales Navigator review by <span>Heath C.</span>
Heath C.
Validated Reviewer
Verified Current User
Review Source

"Sales Navigator"

What do you like best?

I like that you have the opportunity to send InMails as they can be very effective at doing your job and getting in touch.

What do you dislike?

That I have to go back and forth between LinkedIn and Sales Navigator. It can be annoying at times.

Recommendations to others considering the product

I think it is well worth it. It would be nice if it was all in one site instead of having to go back and forth between the two websites. If you need a competitive advantage this is one great place to start. Once you start you will not want to give this service up. If my employer did not pay for this then I would pay for it.

What business problems are you solving with the product? What benefits have you realized?

Helping companies develop employee recognition programs. This helps me to find the correct people and be able to send messages to get an advantage over others.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Active user"

What do you like best?

I love that I can get very specific with my search to help me better target and reach out to prospects more efficiently. I also find the lead recommendations to be very helpful, especially when I am looking for new contacts at an organization.

What do you dislike?

There are times when I wish I had more InMails, but it is very rare.

What business problems are you solving with the product? What benefits have you realized?

Prior to using LinkedIn Sales Navigator, I did not always have a way to find new contacts in accounts I was prospecting, nor did I have a way to reach out if I didn't have their email address.

I am able to target and reach out to existing contacts, find and reach out to new contacts at my accounts, and stay up-to-date/informed on my saved accounts and leads, which helps me build relationships.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Sales Navigator doing prospecting while you work!"

What do you like best?

Sales Navigator has its own customized platform which allows you to identify target clients and people within these clients to consistently keep up to date on their LI activity. This generates automatic updates on what your network is involved in and allows you to send targeted messages or articles with this in mind

What do you dislike?

No dislikes, integration into Salesforce or company CRM tool would be a great next step in the future

Recommendations to others considering the product

Would highly recommend to companies that want to equip their salespeople with the tools needed to be successful in their role. While you are doing your job, LI SN is consistently providing information that you can utilize to successfully target and prospect. Is pricey but think it is worth it

What business problems are you solving with the product? What benefits have you realized?

In a world where clients are being targeted from every aspect and inundated with messages, alllows sales professional to be able to target their customers with relevant information.

Sales Navigator review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Must Have"

What do you like best?

LinkedIn Sales Navigator is essential for any sales team hunting for new leads. We could not be as effective as we are without it. The ability to filter by a variety of factors allows you to really get a good group of qualified people to reach out too. The InMail feature is also great and convenient and has a very high open and reply rate

What do you dislike?

If you don't have a big network it will be a little tough prospecting. It only allows you to view peoples' accounts if they are within your 3rd-degree network, anyone outside of that you can't view. a

Recommendations to others considering the product

Utilize the free trainings offered by the LinkedIn team. They can hold meetings via screen share and really let you know how to get the most of the different features.

What business problems are you solving with the product? What benefits have you realized?

We've been able to save a lot of time and money being able to be more specific in who we target and establish better relationships with the people you talk to.

Sales Navigator review by <span>Andrew P.</span>
Andrew P.
Validated Reviewer
Verified Current User
Review Source

"Necessary for today's Sales Teams"

What do you like best?

Allows me to quickly find new companies and contacts in our target markets, easily can create reports that find newest updates based on territories and filters.

What do you dislike?

They're constantly making improvements, but once we get this into Salesforce (or I guess Dynamics) it'd be much more powerful.

Recommendations to others considering the product

Just buy it - it's a no brainer, nothing really competes with them.

What business problems are you solving with the product? What benefits have you realized?

Easily targeting new contacts for prospecting, or checking in on people after they move from client to client. Also, I've found it very helpful to track certain companies on my target lists to send targeted outreach as news comes out.

Sales Navigator review by <span>Brian N.</span>
Brian N.
Validated Reviewer
Verified Current User
Review Source

"Good tool for getting information on companies, but suffering from growing pains"

What do you like best?

It is a great tool to do recon on the companies we want to sell to. You can learn a lot about your prospects, movements within the company, common connections and network.

What do you dislike?

Over the years the features and functionality have been trimmed back. Locked profiles and anonymous viewers seem contrary to the point of the system and service. InMail messages and the criteria that a certain quantity must be responded to is frustrating.

Recommendations to others considering the product

If the tools and features continue to get pulled back or pay more for access to it may reach a point of diminishing returns.

What business problems are you solving with the product? What benefits have you realized?

Finding the right people and titles within an organization to prospect to. Leveraging existing contacts is much easier when you can see common connections.

Sales Navigator review by <span>George A.</span>
George A.
Validated Reviewer
Verified Current User
Review Source

"Brilliant Prospecting Tool"

What do you like best?

The ability to search for prospects without having to worry without limited searches is brilliant. I have managed to start dozens of conversations using Sales Navigator when I haven't had the correct email address for the prospect.

What do you dislike?

The lead builder feature is a little time consuming so I don't use it much. I also get quite a few emails through from old companies that I've saved but are no longer relevant to me

Recommendations to others considering the product

Learn how to use the lead builder function, point drive looks interesting but I am yet to use it.

What business problems are you solving with the product? What benefits have you realized?

It's a great way to connect with prospects and get conversations started, leading to many meetings getting booked off the back of it.

Sales Navigator review by <span>Jason B.</span>
Jason B.
Validated Reviewer
Verified Current User
Review Source

"Linkedin review"

What do you like best?

I can stay connected with other professionals. I am able to search for job titles, people at similar positions, etc. It makes prospecting much easier. I also like that you subscribe to groupls so when articles go on it I am aware.

What do you dislike?

Sending messages has been more difficult.

Recommendations to others considering the product

make sure you are sharing articles of interest as well so you show up more on the dashboard.

What business problems are you solving with the product? What benefits have you realized?

Prospecting, staying in tune with my market by seeing the articles that are being written, seeing what my customers are liking and reading so I can be more in line with them.

Sales Navigator review by <span>Michael R.</span>
Michael R.
Validated Reviewer
Verified Current User
Review Source

"Sales Enablement too that you need"

What do you like best?

LinkedIn is giving you a great way for your sales teams to be able to target the leads they want.

What do you dislike?

They need a direct line to your CRM, whether it's Salesforce or other to track all activity by the sale teams

Recommendations to others considering the product

If you have a sales team and part of their to do is social selling, this product will work for you. Also, allows you to target the companies or titles that your sales team is going after. LinkedIn is giving you access to their data!!

What business problems are you solving with the product? What benefits have you realized?

This is a great sales enablement tool that allows sales teams to target the level of individual or company for the products that you are selling.

Sales Navigator review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great Professional Database"

What do you like best?

The connections tool is excellent for prospecting and seeing the Who Knows Who by degree is extremely helpful for leveraging relationships with colleagues.

Having the ability to save leads and "follow" companies is a great way to stay on top of industry updates and find additional contacts.

What do you dislike?

The lack of CRM integration makes it time consuming to import leads. Also, sometimes Sales Nav will show a notification that I have an InMail message, but there is no new message.

Not being able to add hyperlinks or photos to InMails is something that is hopefully on the way, but overall the tool is invaluable.

What business problems are you solving with the product? What benefits have you realized?

In addition to increasing productivity, SalesNav has helped me connect with executives that may have otherwise been ignoring emails and phone calls.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Invaluable Sales Tool"

What do you like best?

I used to spend a lot of time researching my prospects and customers. Staying current is such a critical part of a healthy sales relationship with your current and prospective clients. Sales navigator essentially took a facebook feed approach that I believe looks much better than their standard linkedin feed and populates this with amazing intel. I love having client / prospective updates and even industry knowledge all streamlined to my feed to check everyday.

What do you dislike?

I am not a fan of the crossover from linkedin and sales nav inboxes. It is distracting at times and I believe sales nav did a good job improving interface to separate itself from linkedin. I do not believe it is necessary to have this integration here.

Recommendations to others considering the product

I have seen a lot of sales tools however Sales Nav is the most impressive. Linkedin itself is the professional development network, thus their tool has the most potential in my mind. The network Sales Nav operates on is arguably the best and thus I would recommend this product.

What business problems are you solving with the product? What benefits have you realized?

I believe that this tool does a great job at increasing relationship building for sales professionals everywhere. It also promotes healthy growth and introductions to other professionals that not only build your network but promote business dealings.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Social Selling Savior"

What do you like best?

Sales Navigator is my best friend on any day of the week. This is super useful in finding new contacts with new prospects and is great for keeping up with current contacts. When you a contact switches companies I leverage it as an opportunity to re-engage and expand my book of business. The layout of sales navigator is great. Much preferred to the standard view of LinkedIn. It is great that things I have prioritized are actually prioritized in notifications.

What do you dislike?

I am upset that contact profiles can no longer be exported to a CRM seamlessly. This was a fantastic tool that allowed you to link a prospect profile to your CRM seamlessly. If you had a contact in your crm you had a reminder for it made it easy to get to their sales nav profile because it was automatically linked from importing form LinkedIn. Now I am stuck doing 2 searches and it's just more time consuming than necessary.

Recommendations to others considering the product

Get this for your sales team. Very powerful tool if you want happy customers. It allows you to be very targeted and get to the right contact early.

What business problems are you solving with the product? What benefits have you realized?

Social selling and advanced prospecting galore. This makes it very easy to connect with buyers directly. Utilizing the shares, likes, and posts of prospects and customers makes it easy to get background on the situation and really step in with your best foot forward. It allows you to send fewer emails and be much more targeted with your approach. You get insights into pain without having to ask. Makes you look like a wizard when you put the time in.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"From Prospecting to Relationship Management, Navigator adds value and saves time"

What do you like best?

The search/layout of the site is 10x better than regular LinkedIn. Messaging and finding your buyers within companies is streamlined, same with messaging those contacts.

Navigator helps me get an understanding of the companies I sell into, from the company level of who is handling what to the contact level of what does my contact/buyer care about, how can I make a personal connection with them?

Pointdrive seems to be a great up and coming feature and they seem to be differentiating more and more adding value to the package as time goes on.

What do you dislike?

It constantly says I have an unread message in my navigator inbox when I don't which is incredibly annoying. I'm also not sure that inmails actually work all that well.

Recommendations to others considering the product

Read best practices on using Inmails, use the account saving feature to keep in touch with your companies. Take 15 minutes a day to scroll though events. Don't get lost in the content / get distracted.

What business problems are you solving with the product? What benefits have you realized?

Connecting with buyers, navigating organizations with ease. Keeping up with what's going on at my customers/prospects companies.

Sales Navigator review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Good but with Flaws"

What do you like best?

- The ability to connect with like-minded people across the globe

- The ability to create customized queries in the search criteria can help narrow down a search significantly

What do you dislike?

- The Sales Navigator inbox and the Linkedin inbox should be integrated. As of now there are two separate inboxes which just makes it harder to keep track of conversations

- The Lead Builder tool is a good idea, but something that needs improving to be actually effective

- Premium messages have low response rate. The ability to send a follow-up message without it counted as a new Premium message would be good.

- Inability to hyperlink text in the messages

- Inability to add anyone you want. The term 'sales navigator' would imply people are using this tool to increase sales. Yet Linkedin states you can only add people you already know. The two are contradictory. As a sales navigator account holder this restriction should be removed.

Recommendations to others considering the product

Since there is nothing that can match the scope of Linkedin there is not much of a choice but to use Sales Navigator. It is expensive, has many flaws, but is still necessary. I hope they can improve on this!

What business problems are you solving with the product? What benefits have you realized?

- Connect with prospective clients.

- Get inbound leads from people reaching me to learn about our service

Sales Navigator review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"The world's most intuitive prospecting tool"

What do you like best?

Linkedin Sales Navigator's lead builder enables you to find the specific type of leads and accounts you need to fit your organization's ideal customer profile. You can narrow down by industry, company size, role, location, and much more. The ability to boolean search is a huge help when prospecting multiple personas.

What do you dislike?

There isn't much to dislike about Linkedin Sales Navigator. I don't use some of the features (there are a lot), but I'm sure there are others that find them useful.

What business problems are you solving with the product? What benefits have you realized?

We needed a tool that enables you to find the right leads with actionable insight that we could leverage to start a conversation that in turn would lead to an opportunity. Linkedin's giant database of profiles include the information you need and Sales Navigator empowers you to easily find the contacts that are most likely to do business with you.

Sales Navigator review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"The top lead generation resource & network there is! "

What do you like best?

One of the best features of Sales Navigator is that you are able to be alerted in real time of your lead's & account's most recent activity. In addition, you can be updated on relevant news pertaining to the accounts or leads as well. You are able to see job changes across your top leads that will allow you to quickly get in the door when the timing is right. Integration with Salesforce also adds a layer of extra convenience, allowing for time savings when needing to add accounts into the CRM. Integration with gmail is a nice feature too. Lastly, when researching leads, there is a feature called "Teamlink" that allows you to see people from your own company that may be connected to that person and can create an introduction on your behalf.

What do you dislike?

You get what you pay for. The solution feels and acts just like your normal LinkedIn profile. For anyone thinking this solution will act as a standalone tool or CRM is gravely mistaken. You are limited to tags & notes on lead records. Ideally, I would like to see more abilities to add custom fields and allow for more integration into CRM platforms. In addition, there could be a solid business case to add in functionality that supports inmailing directly from your email provider, eliminating the need to go back into Navigator.

Recommendations to others considering the product

Ensure your level of expectation for this solution is not set too high. It is not extremely different versus your own LinkedIn profile but does add automated functionality that will result in a faster and more organized way of interacting with your network

What business problems are you solving with the product? What benefits have you realized?

The problems are straight forward. As a sales leader or account executive/BDR, it is vital to leverage social insights and networking to establish rapport or credibility. Without the ability to research what is important to your prospects/network via there own posts, likes, shares, etc. there is no other way to begin a relationship besides from scratch. LinkedIn Sales Navigator has allowed my teams to relate to and understand what is most important to their clients/prospects. This has created powerful and long standing relationships very quickly and efficiently without the need for the noise (endless conversations that result in no value).

Sales Navigator review by <span>Jordi T.</span>
Jordi T.
Validated Reviewer
Verified Current User
Review Source

"If you're in Sales, get Sales Nav"

What do you like best?

It is hands down the best and most updated data base for lead list building of any tool out there.

What do you dislike?

Dislike the way LinkedIn dis-affiliates itself away from other 3rd party tools that can enhance the experience further.

Recommendations to others considering the product

Take advantage of the boolean search function. You can get extremely granular and target exactly who you need with extremely updated data.

What business problems are you solving with the product? What benefits have you realized?

Solving lead list accuracy problems with Sales Navigator's boolean search function. Benefits have been that the quality of data is second to none vs other data tools.

Sales Navigator review by <span>Kelly A.</span>
Kelly A.
Validated Reviewer
Review Source

"Good for people that are prospecting and looking to engage"

What do you like best?

Sales Nav helps you keep all your leads in one place and helps you keep listening to your target market. When you search and find the right people you can save them to your account and whenever you post or are mentioned in the news, etc. you will be notified so you are ontop of what they are doing and can keep engaging and hopefully will be able to set up something in business.

What do you dislike?

It is very expensive and can be limiting if you do not have a company backing you in purchasing a seat.

Recommendations to others considering the product

Do it if you are constantly prospecting. It is a lot of money beyond that.

What business problems are you solving with the product? What benefits have you realized?

Finding the ideal people and being able to start the conversation and also listening to what they are talking about.

Sales Navigator review by <span>Song R.</span>
Song R.
Validated Reviewer
Verified Current User
Review Source

"Sales Navigator good for getting insight into companies and prospects"

What do you like best?

I love the ability to research each company and the roles that individuals hold within the organisation. It also allows me to direct massage people that I want to meet with.

What do you dislike?

Not always ideal for searching for look-a-like companies, such as companies within a certain industry or similar company sizes.

Recommendations to others considering the product

The social index score is kind of cool to see how you compare with others in your industry in similar roles

What business problems are you solving with the product? What benefits have you realized?

We are using Sales Navigator for outbound prospecting and connecting with key stakeholders

Sales Navigator review by <span>Steve K.</span>
Steve K.
Validated Reviewer
Verified Current User
Review Source

"Great tool for sales prospecting"

What do you like best?

Sales Navigator is one of the essential tools in our sales prospecting process. Our reps use Sales Navigator to build lead lists and stay current on our target accounts and industries. We also use InMail extensively. As an administrator, it allows me quick snapshots into the activity of our team.

What do you dislike?

Although we have the ability to retrieve contact emails, if Sales Navigator provided a database of contact information like some vendors do (such as additional emails and phone numbers), I think it would make Sales Navigator a more complete solution.

What business problems are you solving with the product? What benefits have you realized?

Sales Navigator allows our sales reps to organize their lead lists and provides another channel for them to reach out to prospects.

Sales Navigator review by <span>Mallorie M.</span>
Mallorie M.
Validated Reviewer
Review Source

"Good Prospecting Tool- great for outbound sales teams"

What do you like best?

LinkedIn Sales Navigator provides you with the ability to find, save, and follow leads. It's great at helping you search by industry, company, title, function and many more to be able to receive tailored leads.

If you are looking to find the names of people to reach out to this is perfect.

What do you dislike?

LinkedIn Sales Navigator does not provide information on email, phone # of prospects etc. It's great for finding a name but then you need to supplement it with other tools for phone numbers and emails. Additionally the 4 inmails per day limit is pretty restrictive for an outbound sales org. Also- the breakdown of company sizes that you search for are not customizable.

Recommendations to others considering the product

Really think about your use case- are you looking to find names or contact information? It's great for an outbound sales team but might not be necessary for an inbound team.

What business problems are you solving with the product? What benefits have you realized?

Looking to solve the problem of not knowing who to reach out to at certain target companies. We have target accounts to prospect into and LinkedIn Sales Navigator helps me find the right people to target at each account. Some benefits are it allows me to filter by company, title, job function etc to get to the right person quickly

Sales Navigator review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Good for those who sell to specific companies "

What do you like best?

I like that I'm able to view most peoples Linked In even if they're private. It helps me drill down if an end user is still at the correct company. You can also have notifications set, so if one of your leads changes jobs, you are updated real time.

What do you dislike?

For my job, it's not beneficial to me. As an inbound sales development rep, I have around 1,000 plus leads every day. It's impossible for me to be able to keep track of every single lead. Also, the fact that im credited to a certain amount of "inMail" credits, can glitch and take them away from me.

What business problems are you solving with the product? What benefits have you realized?

If I was in a different role, more account-based sales, LinkedIn sales navigator would be more beneficial

Sales Navigator review by <span>Daniel D.</span>
Daniel D.
Validated Reviewer
Verified Current User
Review Source

"Necessary tool for Sales Team Tech Stack"

What do you like best?

I like the ability to save leads and then can be updated on the news feed. It also provides a lot of intelligence and insight for drafting successful InMails. From an administrative standpoint, I like the visibility I have to track activities for the Sales Teams.

What do you dislike?

I think it could use a better Salesforce integration but I know that this is coming soon.

Recommendations to others considering the product

LinkedIn Sales Navigator is a very effective prospecting and Keep in Touch Tool. In rolling out the program you need to take time to put Social Selling initiatives in place and invest a lot of time in training to get the Sales Force to embrace the platform.

What business problems are you solving with the product? What benefits have you realized?

One of the main goals was to increase our appt conversions which has definitely increased. One other fantastic result is that the Sales Team has adopted Social Selling and have created their own unique brand and identity on LinkedIn which has given our company more exposure.

Sales Navigator review by <span>Chris B.</span>
Chris B.
Validated Reviewer
Review Source

"Identify and connect with target individuals, high and wide - nothing else comes anywhere close"

What do you like best?

Capability of quality desk research at your finger tips, new product launch who's your target audience, example 3M personal safety very easy to identify Health and Safety Executive, 'save as lead' 'follow' 'comment on posts/shares' use in email to position a meaningful and what's in it for them, request to connect, request to meet, provide a thoughtful and tailored pitch by reading/insights into your contact(s) build engagement, intimacy, trust and start journey leveraging SN and PointDrive

What do you dislike?

Quality time to know inside out how best to use LinkedIn/SN and recently PointDrive, typically 'on the job' learning and often at weekends, more knowledge I become more proficient - perhaps improved workshops on how for example PointDrive to optimise how to get started and maximise ROI. Discuss how to optimise connections within accounts, download, filter and for example perhaps utilise PointDrive to further tailor group presentations tailored to their needs.

Recommendations to others considering the product

Try it out, you get out what you put in, not an overnight success, taken me 6 months of building profile, creating posts, reading other posts, saving leads etc...really works when connecting and providing tailored and relevant messages.

What business problems are you solving with the product? What benefits have you realized?

Identified key growth account, identify and 'save as lead' key target contacts, prior to joining Aerospace my predecessor knew 8 contacts, in 18 months grown to 350+ and this includes VP/CEO level, for me 3M is huge lets leverage 3M with more senior level engagement at accounts we serve, reach out to the CTO and collaborate regarding Innovation and identify how / where 3M could help solve their longer term challenges

Sales Navigator review by <span>Frannie D.</span>
Frannie D.
Validated Reviewer
Verified Current User
Review Source

"VP, Strategic Business Development"

What do you like best?

The search functionality, being able to find the people and accounts that matter most, saving them, and having a platform that provides a resource of information. This information is invaluable in making people to people connections that matter.

What do you dislike?

It's lack of auto logging activities into SFDC (I know it's supposed to be coming, but still not functional). Lots of double entry manual work. Lack of two-way sync between SFDC and LISN. Also, mobile functions counterintuitive sometimes. For example, when I view "People who viewed my profile on LI" and I want to connect with these folks, I have to go out of LI App, manually enter that name in SN to connect WITH A PERSONALIZED COMMENT. Otherwise, if I send the connect request on the original feed, it just connects with no ability to personalize, which I would never do.

Also, and this is a hard problem to solve for, because so many people put in personal emails associated with LI accounts, it's challenging to get business emails.

Recommendations to others considering the product

Many people that haven't been directly exposed to LISN do not understand that its unique value proposition is different than traditional LI. I find that it does take a little "show and tell" to understand and embrace how the platform helps people to connect and gain intelligence from each other. Also, "Social Selling" as a concept is misunderstood by many people, in my opinion, who are trying to make more of it that what it is...allowing people an environment to gain intelligence and information, connect with others and learn from one another. We all have great thinking to share and don't even realize it sometimes.

What business problems are you solving with the product? What benefits have you realized?

Solving the problem of 1:1 relationship building with a 1:many approach to scale. I so very much value the "relationship", knowing my prospects, customers and the company's they represent. This is a challenging task to research one at a time, so SN provides an environment that allows me to scale, but remain intimate in relationships and knowledge base.

Sales Navigator review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"A Must-Have"

What do you like best?

The best part about sales navigator is that you can save leads and searches of leads. It makes my prospecting so much easier and succinct. I get updates every day with new leads that come into my territory because of my saved searches and being the first to contact them has won me deals in the past.

What do you dislike?

I dislike the "potential" leads aspect of the timeline. Often, their algorithm is wrong and doesn't get the titles of my specific outreach so my timeline can get cluttered with suggestions that are irrelevant.

What business problems are you solving with the product? What benefits have you realized?

Sales Navigator makes my prospecting quick, easy and manageable. I have been saved time and also have easy access to the prospects that I am contacting the most frequently.

Sales Navigator review by User in Textiles
User in Textiles
Validated Reviewer
Verified Current User
Review Source

"LinkedIn helps me get connected."

What do you like best?

I like that it's easy to search for connections and you can find the appropriate person to contact if you need something or would like to pitch your sale to them.

What do you dislike?

I feel as if the messaging is difficult and hardly any responses are received after messaging a contact. I also don't like all of the pop ups when accepting connections - for instance, when accepting an invitation, I receive a notification asking if I'd like to see Nancy's connections I may know.

Recommendations to others considering the product

Take the time to really get to navigate around it before using it.

What business problems are you solving with the product? What benefits have you realized?

The biggest problem I'm solving is finding the right connections - getting to the right people in the right departments is a huge benefit.