What do you like best?
Linode provides a various of Datacenter location, far from Dallas to Japan, London to Singapore. The best thing is, these DCs provide a geographical advantages, allowing companies to locate their servers to the nearest point for suiting their needs. In addition, Managed service is also a notable point that Linode provides, warmly taking care of the servers you rent. You will just need to raise a ticket, and the team will taken care of the task for you.
Moreover, hourly billing is a big plus. Unlike traditional providers, Linode's hourly billing rate is a great advantage for mission-critical tasks, while this drastically decrease the billing burden for companies, it also gives a spacious zone for developers to go on with their project, without worrying afterward billings.
What do you dislike?
About what my dislikes to Linode... If I have to talk about it, it would be the pricing, and security.
First on pricing, it is hugely disappointed when Linode cut off their discount for old clients, while the existing ones are not affected, new customers to Linode are unable to enjoy annual/biannual discount. Also there is rare to see Linode have promotions, it's a bit disappointed that customers are not able to enjoy welcome discounts.
Second on the security, Linode has been hacked a several times, this gives me uncomfortable to do business with them, however I still not desired alternative provider, Linode seems is my last resort for now.
Recommendations to others considering the product
If you are looking for stable, big brand, Linode is your first choice.
What business problems are you solving with the product? What benefits have you realized?
The grandfathered brand gives us alot of faith in business with Linode, and also staying with them. Not only because of the brand reputation, also the stable service they provided in the past, that mostly builds our confidence to Linode.