What do you like best?
LiveChat Easy to use and convenient enough. The program allows us to serve customers and answer their questions faster than via email and more efficiently than by phone. Customers are satisfied that they do not have to wait long for questions that arise.
What do you dislike?
Always it is necessary aspires to any convictions, but I yet can not offer anything concrete.
Recommendations to others considering the product
If you are a team that wants to always be a step ahead of competitors, then LiveChat is for you. Nobody wants to wait for an answer to your question a day, or even two if all the problems can be solved immediately.
What business problems are you solving with the product? What benefits have you realized?
This program helps our team, quickly and efficiently serve customers without forcing them to wait. Also, we can more easily and quickly monitor what interests our customers the most. When analyzing our work, we realized that orders increased on our site after we started using LiveChat. And feedback on our work has become higher.