3.6 out of 5 stars

Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

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LiveEngage, LivePerson's enterprise-class, cloud-based platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with friends and family. More than 18,000 businesses, including Citibank, HSBC, EE, IBM, L'Oréal, PNC, and The Home Depot, rely on the unparalleled intelligence, security, and scalability of LiveEngage to reduce costs, increase lifetime value, and create meaningful connections with consumers.

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    • Mobile & web messaging and chat
    • AI powered intent analysis, sentiment and routing
    • Bots Studio
    • Real Time Dashboards
Pricing information for LiveEngage is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase LiveEngage must be conducted with the vendor.

User-Reported Pricing Data

Perceived Cost of LiveEngage

Based on 1784 reviews across 27 products

Reviewers rank LiveEngage in the 87th percentile for cost in the Live Chat category
Customer Discount

Based on 9 reviews

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