Livestorm

(27)
4.7 out of 5 stars

Livestorm is a webinar tool that functions in browser, and basic webinar requirements that provide advanced post-webinar analytics tools, audience segmentation capabilities, lead management system and native integrations with CRMs and marketing tools.

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Showing 27 Livestorm reviews
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Livestorm review by <span>david b.</span>
david b.
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Verified Current User
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"A great and simple solution for Webinars management"

What do you like best?

What we love the most about Livestorm is the ease of use and the fact that we can set up Webinars in no time with our customers. It perfectly integrates with our tools and the team is awesome.

What do you dislike?

Replays should be better quality; no doubt. A big part of our strategy is to send replays to people who did not attend and on that side, the replay is too low quality to be of use. I know the team is working on a HD replay version so it should be solved soon.

What business problems are you solving with the product? What benefits have you realized?

Livestorm allows us, with a unique solution, to manage customer success calls and sales webinars. This is very handy for us. Also the ease of use for our customers (no installation needed) makes it a breeze to use.

The analytics allow us to know precisely the impact of our webinars on the attendants and to customize our follow ups. The team is also great, very responsive and I am sure they will keep building a hell of a product.

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Livestorm review by <span>Corey H.</span>
Corey H.
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Verified Current User
Review Source

"Livestorm is the only webinar platform I trust. Best experience so far with webinar software."

What do you like best?

The process as a whole is very well rounded. Gilles does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with a link to a FAQ page. Gilles and the team are very helpful and personal. I love that it's browser based, so neither myself nor attendees need to download anything or run anything. It makes the whole experience much smoother. It's almost like tuning into a podcast. Another thing I like about it is how easy it is to make a great landing page. That was important for us. Another thing is the ease of analytics. We can easily track UTM parameters and track performance of shares with the team, partners, and on different channels. Also, once you're in the webinar room, everything is so simple and easy to use. This is the biggest difference for us. For most platforms, once you get into the webinar room, everything is clunky and unintuitive. The webinar room does exactly what you want, easily, and it's intuitive. It took me about 5 minutes to comfortably do all the different things we needed to.

What do you dislike?

Nothing. The team is great. They respond to requests and make changes to help us be the best we can be.

Recommendations to others considering the product

Do the trial and you'll realize how much better it is than others.

What business problems are you solving with the product? What benefits have you realized?

We're using it for monthly webinars with thought leadership content and looping in customers and partners. We're also using it for recurring product demos.

I have peace of mind about using it. I trust it — unlike all the others out there. It's easy to use, intuitive, has all the features and functions we need, and at a great price point.

What Video Conferencing solution do you use?

Thanks for letting us know!
Livestorm review by <span>Berzah K.</span>
Berzah K.
Validated Reviewer
Verified Current User
Review Source

"Easy-to-use"

What do you like best?

This software is very easy-to-use and the connection is great. It's the best webinar software we as a company has ever used. All your attendees can get involced witha single click and you can get in communication with them. That way it is also easier for the audience to get in the webinar. You can then reach out your innovations and system throughout the software. To get in contact with your audience is one of the best solutions to possible problems in the company as you can share thought on such platforms. Thus, thanks to livestorm you can always share thoughts and brainstorm with your customers or employees- in our case with our freelance writers and publishers. It is very important for us to always keep in touch with our freelance community and our publishers to keep thing on track. So, livestorm provides all the things we need in that sense. We thus highly recommend companies to use livestorm in their customer relations or employee relations. Thank you livestom for the good experience we had with you!

What do you dislike?

To be honest, there's nothing that we have not liked about livestorm. It was a very good webinar experience for us.

Recommendations to others considering the product

We fully recommend user to benefit from livestorm as it is an easy-to-use software that will improve your webinar game.

What business problems are you solving with the product? What benefits have you realized?

We organise monthly webinars for our freelancer writers and publishers. That's how we get them informed about our innovations and system. Thanks to Livestorm, we could reach them on a broader platform.

Livestorm review by <span>Andrew H.</span>
Andrew H.
Validated Reviewer
Review Source

"Very nice webinar platform great for interactive talks"

What do you like best?

Livestorm is set up nicely for interactive talks that involve live chat with audience members, and Q&A. We've used it successfully for our weekly demos, where we like to be very involved with the attendees. The live chat ability that they have makes it fun for audience members and really feels like an intimate event, versus a one-way broadcast. On top of that, there is nothing for the host or audience members to install, so it's very lightweight and easy for audiences to load up on their web browsers.

What do you dislike?

There is no native integration with HubSpot, which has been a challenge for us in terms lead reporting and measurement of who attended and/or viewed the recording, what questions they asked, etc. We've had to set up some integrations through Zapier just to get the basic lead information into HS, and that is not nearly as detailed or granular as we'd like. Also, the HD replay is still in beta and the system only scales to 500 people (although I believe they have a beta version that goes to 1000).

What business problems are you solving with the product? What benefits have you realized?

Livestorm has helped us engage with our users and prospects through weekly demos that are very interactive and fun and engaging for audience members, much more so than a typical one-way broadcast webinar. The result of these webinars has been greater lead gen, and better engagement with our existing users.

Livestorm review by <span>Heather R.</span>
Heather R.
Validated Reviewer
Verified Current User
Review Source

"The perfect system for delighting our clients.."

What do you like best?

A great, and easy to use system, with simple but effective structure. Livestorm allows us to aid our customer success team in further delighting our clients, as well as communicating the USP's of the system in an informative way.

Video/Sounds quality is great, and we love the screen sharing opportunities.

Great chat/question features

The 'go on stage' features makes for great all team involvement.

Great customer support from the Livestorm team.

What do you dislike?

The team log in capablities are limited, and it would be nice to be able to export out webinar attendee information, but other than that a great system.

What business problems are you solving with the product? What benefits have you realized?

Serves as customer success tool: We are using it for our clients as a proactive tool for educating them about our own system.

It is also used as a lead generation tool for enticing potential clients, and satisfying any doubts when making the decision to go PIM

Livestorm review by <span>Stef d.</span>
Stef d.
Validated Reviewer
Verified Current User
Review Source

"Livestorm stands out in webinar software"

What do you like best?

Livestorm brings some great advantages compared to many other tools we looked at: no need to download a plugin, easy setup, beautiful landing page, automated emails and much more. And we like the "meeting room" a lot.

What do you dislike?

On-demand webinars work with a workaround but should be supported natively (this feature is in development right now).

Recommendations to others considering the product

We have reviewed many webinar tools and Livestorm really stands out a lot. It just works!

What business problems are you solving with the product? What benefits have you realized?

We are using Livestorm for different types of webinars: new product introduction to customers and prospects and master classes. Besides that we use the Meeting Room feature for one-on-one sales and support calls.

Kate from G2 Crowd

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