What do you like best?
Ease of use, simple to upload documents, and also quick turn around times for generationg productions.
Reviewers are quick to learn how to use the interface and can be up and running and tagging efficiently in minimal time.
What do you dislike?
Lack of the ability to cut down on the upload with a keyword search list without having to upload the entire batch of documents first.
Recommendations to others considering the product
Make the switch, you won't regret it, the support staff is knowledgable and helpful. You can start as small with a single matter if you choose to get a feel for the platform, the intuitiveness will be well worth the switch as well as the improved turnaround time in completing the tasks for your attorneys.
What business problems are you solving with the product? What benefits have you realized?
We are able to provide our clients with a much more dynamic and powerful platform. We are now able to help out attorneys get documents to review much faster than before on our own local platform or even when we used other 3rd party vendors. The same holds tree for productions.